Fantastic experience. Paul was helpful and got me in quicker than expected. He said my Volvo s60 can get taken care of in the next day or so and it was ready when he said it would be. Very very happy with these guys and will be coming back and recommending them to others.
They have done an amazing job on my x3! They have gone above and beyond on my expectations for an auto repair shop. I’m definitely going to use them again. Paul was always in contact with me over the repairs. The prices were fair. Especially for working on a BMW! Rocco appreciates that he has his car back!
Quick service. Didnt charge me an arm and leg. Thank you so much.
My husband brought his Audi in there a couple of days ago. Paul was very friendly and super informative. He was surprised by how fast they were able to fix his issues and their quality of work was top notch. They dont try to up-sell you on things you dont need. Very honest and their prices are fair. He will continue to use them and hope others consider doing the same.
My family have been going to Peters Imports for decades. A couple shop managers and technicians have been there the 20 some odd years we’ve been taking our cars to them. Paul and Ted are the absolute best and always take care of me and my family and anyone I refer their way. Chris in the parts shop, has always gone the extra mile to find the part I need. Always get shout outs and waves from them when we walk our dogs. Love being their neighbor and feel lucky to have a buisness/friends you can trust. Always have the best warranties that they 100% stand by.
Had a head gasket and valve work done on my Honda Element. Had just bought it and it wasnt running. They got it running and its really going well. Exactly as quoted. Ive had other work done there in a more classic car and it was also running like a champ when they finished. Handy too that they have a parts service co-located next door. Solid mechanics.
Owning a foreign car is a love/hate relationship (08 BMW X3si😑). I wish I would have had some experts check it over before buying, but at least I found some that can properly fix it and deliver the bad news on what else needs fixed 😑. Nothing but professionals here that know their specialty (and will teach you a bit), and its comforting to see a parking lot full of other foreign cars. Ill be back.
We started taking our Lexus to Peters several years ago. Ted, Paul and all the staff are first rate. They do good mechanical work and, importantly, are honest and trustworthy. Good communication as well. We recommend them.
This auto repair shop is great! Guys have provided outstanding service - they went far and beyond to fix our car. And Paul is providing transparent customer service. We are very satisfied with this shop!
This garage was honest and friendly to work with. Fixed what they could and told me what I had to do for the rest. I really liked the honesty!
Ive owned 5 VWs. Proper maintenance is a must. The dealership charges a hefty price. So I get the job done properly and save some money by having these guys do the exact same job the dealership would do. Never once have I had a issue. And if you need parts you talk with Chris from Bartosh (in-building). Ted and Peter are well trained and Great People.
Always outstanding service!
Unbeatable service and knowledge.....I wont go anywhere else.... thanks 😊 guys
We left after paying over $1,734.26 and left thinking all was well. It was far from well they had never checked engine to find out it was running on 5 of 6 cylinders and sparks plugs were rusted and under water. We found a wonderful new mechanic
Awesome import shop! Vancouver’s best! They answer the phone, follow-up, and listen to their customers. They brought back my daughters VW from the brink, and held a respectful funeral for my SAAB. 10/10 would recommend to a friend.
Brought my s4 in for some pretty extensive work and was really happy with the outcome. They took good care of the car and me and now she’s super smooth and powerful. Thank you peters imports!! Going to be my go to spot for Audi maintenance.EDIT: car popped a CEL after the initial repair so I called peters. Was told “take care of the tow and we will take care of you” and they did just that. Fantastic shop.
I service my 2008 BMW X3 at this shop. These guys are Professional and provide excellent service. They are honest people, I feel respected every time am there. The Owner is personable and cares.I would recommend this place for imported car service. I havent been disappointed yet.
The manager there was kind and knowledgeable.
Great customer service. Paul the service manager was very professional and took care of everything. Got in and out in a day and was charged less than half of what the dealer charged me. Will update if anything goes wrong but will be recommending this place to family and friends!
Peters Import / Bartosh is my absolute favorite shop in town. Peters is the shop and Bartosh is the parts shop. All inclusive. Ted, the owner has got to be the most straight up auto shop owner/operator Ive come across in a long time. Not only is he friendly and cordial, but he knows that good customer service will ensure repeat business. His prices are fair and his staff is extremely talented. They do an amazing job and will back up their work. I recently had my GTI in have the fuel injectors replaced and my valves walnut blasted. My car has never driven so good or been so responsive. They completed my car in the timeliest of manners for a fair and honest price and I am a customer for life.As for Bartosh, the parts shop. Chris is the best parts manager! He is quite knowledgeable and has never let me down. I have 7 VWs in our family, and I have been getting all of our parts from Chris for years. He started out as my parts guy, and is now what I consider to be a great friend. I love to go in and pick up my parts and chat with the guys in the shop.If you are in need of a good repair shop, or even just parts for your own DIY, Peters Import/Bartosh is the place to go. 5 star service for sure. You will not be disappointed!!
Great experience! I was treated well. They installed a new ABS pump on my Lexus and did a great job. Excellent customer service. When you call ask for Paul.
These folks have become my ace-in-the-hole place to go downtown when I need a small but important repair. Today it was a simple blinker bulb replacement. I say simple because Ted and Paul made it simple. Each time I have come to Peters for help, they have treated me like I was their most important customer. Their location, service, and friendliness make visiting them a pleasure.
This place is great for there professionalism, knowledge, and good spirits.If you ever need a part they have the convince of having a part store next door so they get the job done fast with the quality to match.Whenever i need a foreign vehicle to be serviced ill only use peters imports.Thank you.
Oh my gosh was so blown away by the excellent service ! Honest prices and quick work
These guys are professional, highly competent, and honest. I own a 2008 Subaru Forester and have little knowledge of how to keep my vehicle in good working order. I just know that if Im hearing a sound while driving, something isnt right. I have taken my Forester in several times to this shop and every time they have fixed the issue the first time. The most recent problem my vehicle had confirmed my decision to continue coming here. Paul told me that they might need to do an extra repair due to some rusting of a part in the wheel which was going to cost an additional $500 or so. I told them to do it (knowing it would cost double the original price quoted), but before picking up my car he called me back and said they didnt need to do it, the mechanics had been able to repair the issue without this. I really appreciate this honesty and will continue coming here whenever I need something addressed.
These guys really know their stuff! I spoke with Paul for a short period of time describing my car troubles and within 10 minutes he knew exactly how to fix it. He explained everything in a way that I could understand and was pleasant to work with! It was inexpensive, extremely helpful, and now my car runs better than it ever has!
I am not very trusting at all when it comes to auto mechanics except for Peters Import. I totally trust them. They have never done me wrong. They are the only mechanics I will allow to work on my vehicle. Their communication, knowledge, service and communication is superior and they are all really nice. I would highly recommend this place to everyone.
I am very picky and did a ton of research before coming here. Great service, answers all questions and really really fair priced. Only coming here long as I have the BMW
Fantastic mechanics, fast turn around, and fair pricing. I would recommend Peters to anyone!!
Peters is the only place I let work on any of my vehicles. Im super picky when it comes to who touches my cars, let alone works on them. Theyre great at what they do, show excellent craftmanship, and install the best parts to ensure you dont come back with an issue. Theyve treated me great, and my family has been going there for many years now. Everyone that works there is super friendly and knowledgeable, and I cant thank them enough for what theyve done for me. This shop is a must-go for your automotive needs!
Ive had mixed results going here. One issues had to be taken care of three times before it was cleared up. Appointments were not established and information was not transferred to the appropriate people. Its gotten better recently, but Ill be looking for another full-time repair place soon.
Took care of my classic VW solving a vacum problem know on else could for 10 years. Quality work done by professionals. Service you can depend on.
I always take my 2004 Jaguar VDP to Peters Import Car Service. They are the most trustful and caring auto service company that I have experienced. They are very attentive to detail and with reasonable prices. They will work on your car as if it was theirs. The owner, his technicians and customer representative are Excellent!
Always go to Peters when something’s wrong with my cars or even my oil changes! Great team and communication is excellent! I highly recommend anyone to go in and see the great work they do
Ive had a great experience with them and they saved me thousands on what it the dealer will charge I recommend if you have a out of warranty Mercedes to bring it these guys they will save you a lot of money and the people are very nice and easy to deal with
Ive had very good luck with Peters. Theyve been able to schedule me on short notice and service my car in one day. They even did a full warranty service without complaint or hassle when my brake calipers seized.
The guy that answered was rude when I called to check to see how much it would be to check everything out on a car that I had just bought. He said it was going to be $100 just to check the transmission fluid.
I have a white :) 1999 volvo that I have been restoring over the last few years. I have take my car to this shop many times. They have always done great work. I am a cutomer for life. They have great costomer service and communication.
I have been going into Peter’s Auto repair for several years now. Their crew is top notch and they know what they are doing.The other customers I talk to while I am there have also given this place a thumbs up. Honest and reputable shop.
Honest~ Reliable~ Trustworthy! Couldnt be happier with this shop.We took our Volvo there for a 2nd opinion and boy were we glad.We had gotten a CRAZY estimate from a competitorPeters did the repair right, the first time, for a fair price.
Great service and friendly team. Easy to work with and they always keep you informed of job status. Theyve always done great work.
Great service and answered all my questions.
Ive been taking Sid, my Audi A5 to these guys for almost 2 years. Theyve always treated me with respect, honesty and integrity but most importantly they remember personal things about me!
Were traveling from Mississippi and broke down on the side of the highway. Peters took us right in, got parts quickly, and did a fantastic job! Diagnosed our other problems, gave us a price, set an appointment and took care of us again!!
If you want your euro import car fixed RIGHT, the first time, by guys that know what they are doing, these are the guys. Great service, honest repairs, we go back for almost everything. My 2004 TDI Jetta has 206K on it, the wifes 2005 BMW X3 has 76K and is running strong, thanks to the great work by these guys. Very easy to recommend.
I had a leak in the radiator. They were kind enough to work me in on short notice. That is the best thing they did for me. They wanted more than a $1,000 to replace the radiator- and then had the audacity to charge me $106 for diagnosis when I said I was going to take it elsewhere!
Excellent service, fair prices, the only place I will have service and/or repair my Mercedes
Paul and Ted are great helpers! I was just driving through Vancouver when I needed something simple fixed on my car and they were able to help fix it pretty quickly!
I have been a loyal customer of Ted and Paul at Peters for over twenty years. They believe in actually doing things right and are very comfortable with living with the results. In an era where companies pay companies to advertise and remove bad reviews this place still does it the right way. I am a realtor and I often use the analogy that I dont want a client meeting me on aisle 5 at Freddies and saying You ruined my life lol. Ted and Paul and gang dont know how to do a mediocre job. They are pros and they understand the power of a referral business, which is what I live on as well. You can completely trust these guys, and not just with imports. I take my 08 Jeep commander there and they service it perfectly. Call them today. You wont regret. If you are just looking for someone who can beat their price by one penny then you dont get it anyway so keep looking. Very sincerely, Jeff Uusitalo, Broker, Keller Williams Premier Partners.
My repairs are always done right, very satisfied customer. A reliable and excellent repair shop.
They go above and beyond excellent service. Very honest so far.
Very knowledgeable and friendly staff. Highly recommended!
Good service answers all.my questions
I have gone to peters imports for years, been pleased everytime i have use them. Gone to them for small problems such as a wheel bearing all the way to subaru head gaskets. Been pleased with everything in between. Refered family and friends, most honest shop in town.
Great customer service and auto service.
WOMEN BEWARE! My wifes car had engine light on and had to go through DEQ. Peters turn the light off for free and said it would be about $200 to fix her car. Light came back on and failed DEQ. Dropped car off with DEQ document stating what was wrong with car. Now Peters says it will cost $375 plus tax. What happen to $200 to fix?We said forget it, went to pick up car and was charged $51 for diagnosing. REALLY? DEQ document gave code and location of O2 sensor that was bad. Toyota gave a free estimate over the phone. From $200 verbal to now $375 written estimate and a $51 charge for telling my wife what she already knew. When I questioned him about the $51 and the difference in the verbal and written estimate price all he would do was ask me if I worked for free?
Stellar customer service and absolutely the best in the business.
Great mechanical work
Smart and kind staff. A go place to go to if your import ride is sick.
Great used Toyota advice from this local autoshop.
Friendly service, only what you need done and timely.
Excellent customer service and always great work.
Honest and good prices
They misdiagnosed the issue with our car. Had to take it to another shop.
Best in town for me
Great reliable service
Great service!
Truthful and fair mechanics