user
Crow Towing Service
2929 Crow Rd, Tyler, TX 75703, United States
Appearance
Crow Towing Service

Comments
La
Review №1

JP was very professional, fast and did amazingly well with our baby!!! Will never use any other for local (God willing we won’t need it.( Waiting 3hrs for Safeco to simply dispatch so called crow to tow Raven (our baby) and so glad we did!!!

Li
Review №2

Great experience for a breakdown. The call in was quick and professional. JP arrived quickly was professional and quick at his job. Friendly so the hour and a half drive home was pleasant not awkward. Thanks a million JP and Crow towing. Will definitely recommend to others.

Pa
Review №3

I was blown away by the professionalism of this company from their answer service after hours to the tow truck driver (Colton). Colton was knowledgeable, professional and a joy to have delivered my from Tyler to Farmersville Tx. Colton made the job look easy and the price was reasonable. You cant go wrong with Crow!

Sh
Review №4

Called these folks about picking up an RV and delivering it to my location nearly 2hrs away. Everyone I spoke with was super nice and professional. Provided me with a quote a options for my situation and the delivery was made on time as promised. Thank you guys at Crow Towing.

Sc
Review №5

I call Crow at 7:05AM on a Weekday to have a vehicle towed 6.6 miles, both origin and destination inside the Tyler City limit. A woman tells me somebody named Scott is on the way and he will call me in the next 5 minutes, it will be $75 for the Tow. At 7:15 AM somebody not named Scott calls and says he is on the way. At 8:30 AM nobody has arrived, and nobody has called me back to update me. I call the main number at 8:35 and now a man answers the phone and tells me nobody is on the way nobody will be all his guys are busy. I don’t know about everybody else but when I’m at work and there has been a mistake there is attempt to correct it this guy just said, “oh well”. Left me in a real jam trying to make my appointment. I call their competitor Hi-Way towing and they had me picked up and on my way in 15 minutes. Call Crow if you want to get left stranded somewhere, call Hi Way Towing if you need help.

Sa
Review №6

Mike at crow towing was the best. We had a really bad tire blowout situation and after AAA displayed terrible customer service, he was a sight for sore eyes. Wonderful, professional, and would 100% recommend them.

Jo
Review №7

PHIL our service technician was absolutely wonderful and was VERY prompt in picking us up when we were stranded for almost 3 hours waiting on AAA to dispatch the towing company to let them know we needed their service. Unfortunately AAA was VERY UNPROFESSIONAL and we were saddenned as we have been AAA members for almost 30 years. They never contacted Crow Towing until we called AAA back numerous times and finally AAA supervisor contacted Crow Towing directly and almost 3 hours later we were finally picked up. Phil with Crow Towing didnt understand why they were never contacted by AAA til 2 hours later after we made our initial call to AAA. I am filing a complaint with AAA as their customer service was very poor. PHIL @ CROW TOWING IMMEDIATELY CAME TO HELP US & WE ARE ARE SO GRATEFUL FOR HIS KINDNESS TO US IN THE MIDDLE OF OUR ANGST AND FRUSTRATIONG WITH AAA.

Sa
Review №8

Curtis was very professional and helpful . Crow towing is the best in town !

la
Review №9

My car decided to breakdown on I-20 right outside of Tyler. I made it to the nearest gas station and called Triple AAA. They sent Crow Towing and Im so glad they did. The tow truck came quickly and he waited for my ride to get there before leaving. He parked the car exactly where he was asked and waited until I arrived at the drop off location. I will be telling Triple AAA about my great service as well as all my family and friends. Thanks for the friendly service Crow.

Pi
Review №10

So getting a tow means your vehicle is broke which is never fun, but if you need one Crow is the best there is. Had a issue, was able to put my keys in my car, called dispatch, within an hour a driver was calling me and getting my car to the mechanic. Driver, Rocky I believe, was very professional and got it done. I have had to use them a couple of times through the years and they never disappoint. Keep up the good work!

Zu
Review №11

They were on location at the time they said theyd be. Payment arrangements were simple and easy. The driver was friendly, courteous, and helpful. They were excellent!

Je
Review №12

Nice guy .. fast service ! Would recommend

Ro
Review №13

Towed me quickly and professionally!Great experience!

Ev
Review №14

I locked my keys in my truck and they were able to send someone much faster than the other services I called. They gave me a great price and they were very professional and kind. Clifford and Benny were so polite and had my truck unlocked in less than 5 minutes! They even offered to jump start the battery for me before I even asked and they recommended a fair priced mechanic who could help me with some minor repairs. Highly recommend!

Re
Review №15

Tellin the truth. These guys were awesome.. At least I hope they know where my 5th wheel puller went!!! Great bunch here and reasonably priced. They will get you taken care of and be glad to. I was passing thru Tyler when the cab of My truck filled with smoke. Short time later it was KABOOM. Out went the windows, side boxes, doors wont latch now. They calmed me down. Made me feel not so terrified. I mean like a bomb

C
Review №16

Great customer service. The guy seemed a little upset because there was a little misunderstanding in there office. But other than that he was very nice and knowledgeable. Picked up and dropped off auto with no problem.

Ji
Review №17

Phil did a wonderful job and was very courteous.

Sa
Review №18

I was stuck on a busy highway with two kids, broken down. Glen came to tow my car and was by far the best person alive. He helped with my kids and my autistic son even took to him so well, he even let my kids see the “big truck” which made them less scared by all the cars flying by. From the phone call, to the time I left the side of road there was excellent service. 10/10 recommend.

M
Review №19

Thank you very much Crow Towing for bringing my sons car back as well as taking my son and his friend along back home 180 miles away to Temple, TX. We appreciate your great service. Your driver was very nice, professional and brought them home safely. Great company and driver!

Ka
Review №20

I was going to work and something fell off a trailer in front ofbme.. I Ran it over and busted my oil pan. Had my car towed home and had to ride with the driver Curtis.. It was a pleasant ride under the circumstances. Thank yall.

Wi
Review №21

Only reason I didnt give 5 stars is because they took about an hour longer to arrive than the ETA that was given. Other then that great service.

Au
Review №22

I am so thankful for Ricky and Dunn at Crow Towing!! I placed my AAA Roadside Assistance request and Ricky was there in 10 minutes! He went above and beyond in helping and transporting me to pick up my other car in a different town, including staying longer to help me maneuver my blocked car out of the garage. Dunn helped with getting me a new battery and took care of checking, getting a new battery and replacing it within an hour. He went over the scan test they do and made sure I understood what each reading meant to help me know my best options for what to do with my car.I appreciate these guys so much!

Jo
Review №23

I had a great experience with Crow Towing. This past weekend, while heading to Tyler, I experienced a blow out on my motorcycle. The Crow team responded and literally babied my machine (BMW R1200 CL) through the entire process. The driver was friendly and professional. I would recommend the crow team to anyone. Thanks gents for the great service.

St
Review №24

These guys were a big help and worth the money. They have excellent manners and can help lift your mood professionally. Thanks guys for the help and I appreciate it very much.

Ja
Review №25

Glenn is amazing! He towed my husband’s custom motorcycle and treated it with the utmost care; like it was his own baby! Thanks to Glenn’s above par professionalism the bike came home in pristine condition. We cannot thank you enough & if we ever need help in the future you know I’ll be a repeat customer. Thank you!!

Am
Review №26

Called and within minutes they were there to tow my jeep. Curtis was such a great person to work with, very sweet and professional and johnny on the spot! This was quick and painless and not stressful at all. Most definitely recommend them

Br
Review №27

The driver was prompt, very friendly and I would recommend crow to everyone

Ke
Review №28

They overcharged and also lied about ETA and available truck drivers.They upcharge simply for getting on Highway 155 no matter the distance

Jo
Review №29

Got a text saying they would be here in 55 minutes. Next said arriving soon after an hour..I call and no driver has been assigned to the route yet. Piss poor management and an excuse of we are behind

Sa
Review №30

Came Out In The Snow and Towed My Car, Great People Very Professional and Nice

Ga
Review №31

A large dump truck collapsed our bridge. Its rear double tandem was in the water.. Amazing team work!!! They know there business! It did not take them long to complete their mission. They are Top Guns!!!

Sy
Review №32

Would definitely use Crow again. Got us picked up quickly!! Super nice and friendly.

ma
Review №33

Always professional and really nice. Wouldnt want any other company to tow or any other help with my car

Ro
Review №34

Crow towing was courteous and professional and went above and beyond during the snowmaggen

Ni
Review №35

There was a mixup about the drop off point of my vehicle, but they were very quick to fix it and were very nice. Amazing service

El
Review №36

Came quickly, better rate that other companies around .

De
Review №37

When my daughter called because she had 2 flat tires, I called Crow Towing and within the hour, they had her car picked up and dropped off at the tire barn! Super quick and reliable.

Br
Review №38

Really stand-up people, Ive used their services twice before. Theyre up-front with costs, efficient, and honest. Cameron even knocked on my door to acknowledge that I accidentally overpaid him. Couldnt recommend them enough.

Ta
Review №39

These guys will go above and beyond for you. Crow Towing should be your #1 call in your time of need!

An
Review №40

Very helpful and always great prices.

Do
Review №41

The best.

Br
Review №42

They were very helpful and very nice. The person I talked to had alot of patience in wanting to find the correct answers to my questions so she took the time to place me on hold twice, instead of just telling me anything. She then told me she would have one of the tow men call me back and they actually did. If I have to use them in the future I will call them.

Br
Review №43

Excellent service and the driver was very considerate and brought me home before dropping off my car. Would definitely recommend and use again.

St
Review №44

Every driver has been excellent. Great towing service. Ive had three different experiences with them in the last year and each one went great. They seem to hire quality people. I highly recommend them!

Tr
Review №45

Mr row was an old friend. What a nice man he was. Very good service....

P.
Review №46

I needed my car towed and they came less than an hour. Took great care of my car and was definitely quick. Great service. You can definitely depend on them and also great prices!

Je
Review №47

We always call Crow Towing when the need arises. Clifford is the best! He is very polite and professional! Thanks again!

Ke
Review №48

Thank u so much!! Yall are AWESOME!! I would definitely recommend Crow Towing!!

Am
Review №49

Our car broke down unexpectedly almost 20 miles from home. We called around for quotes and they got back to us almost immediately. Their price was very reasonable and their estimated times were spot on. Very punctual and professional. Hopefully we wont need to use them again any time soon, but its good to know theyre available if we do.

Am
Review №50

Crow Towing has now rescued me twice! Fabulous service! Fast and dependable. Ricky was so kind and generous. He even gave me a cold bottle of water. Much appreciated. Thank you, Ricky, for your service!

ha
Review №51

Friendly and professional. Responded and sent out a truck as soon as I called with an issue. Also the cheapest place around!

Mi
Review №52

Exceptional is the word I would use to describe my morning. Yes... I was stuck in a ditch and late and upset but my day brightened as soon as these two showed up!! Patrick & Ricky helped me out this morning in a way that still has me smiling!!! The nicest guys who went above and beyond their job duties to satisfy a customer. I will be recommending this company for as long as I live because of them. My friends, family, and strangers on the street will use Crow Towing if I have anything to do with it!!!! Thanks so much guys 😍😍

Th
Review №53

I had a blowout on I-20, and I didnt have the tool to lower my spare tire. I was told by AAA that they didnt have my tool on their truck so they would have to tow it. Another problem was that I was pulling my 7x12 enclosed trailer. That meant I would have to pay $125 to have trailer towed as well. Cameron came out and was able to lower the tire with a 1/2 extension that I had in my truck. This guy was great. Anyone else wouldve taken advantage of the situation and towed my truck and trailer to get more money. This was the best road side service that Ive ever had all thanks to Cameron.

Ph
Review №54

Very nice ppl an I will always use them

Au
Review №55

A great company to be towed by. Very professional and friendly service.

Da
Review №56

Always quick to respond when I call. Very professional crew.

Ke
Review №57

Great people, great service. Jason and Caleb came out to get my f250 unstuck after 2 4wd tractors failed to get it out. Most companies would not have even tried to get back to the location of my vehicle. These guy were very safe and took extra steps not to damage my property or vehicle. Not to mention I was over an hour drive from Tyler and it was a holiday.

Te
Review №58

Wes, is the pro and is good at what he does for sure. Thank you for being there when I needed you crow, thanks for the tow! If you need a tow, call Crow!

Ga
Review №59

Good service

Da
Review №60

I broke down near my destination. Called Crow Towing and they were great. Mike, their driver I had the privilege of meeting is hand down the nicest guy. Got my truck to the dealer and kindly dropped me at the hotel near there. My experience with them was excellent and I highly recommend them.

El
Review №61

I can always count on them to get me out of a pickle of a situation.

Do
Review №62

I have used Crow many times since I have lived in Texas and every time I get the best care and services. Cameron did an excellent job and really enjoyed the conversation. You deserve a raise. Thank you!

Ja
Review №63

Great group of people! They know how to get you unstuck!

Mo
Review №64

My truck slipped and was nearly impossible to get out I’m glad they helped me out very professional.

Re
Review №65

Cameron was sent to get my car and I to Tyler after an accident. Very prompt and polite. Dropped me off at car rental business on way to body shop. I appreciate your great customer service!!

Aa
Review №66

I cant say enough good about this company. Theyve always been there for me when I need a tow, or when someone in my (large) family locks themselves out of their car. Just today, when my wife locked her keys in her car, they showed up within 2 minutes, and had her unlocked. Then said that since they were in the area, they werent going to charge us. Super grateful. Choose Crow towing!

Ma
Review №67

Kaleb responded to our call immediately. Was so friendly and helpful. He went out of his way to find the best repair shop for us and he happily let our dog ride in the cab. Thanks so much!

Ro
Review №68

Driver Mike with his 27 truck is fantastic. He picked up my car at the shop and towed it home down a one way right curvy lane. That man knows his truck and how to drive it to the inch. Friendly, helpful (helped pick up a small trailer by hand to move it out of the way instead of just watching), and great at his job. I highly recommend him as a tow truck driver!

Te
Review №69

Very Professional and courteous and safe driver.A big thumbs up to you guys will use again when needed.

la
Review №70

Friendly and helpful people. Gave me ride to car rental

Da
Review №71

Cliff came to Hawkins to lift a trailer that was loaded and sitting on top of tandem slider pins.I’ve been trucking for 33 years and you’ll not find a man more knowledgeable of his chosen profession than Cliff! And didn’t take him long to get the job done either.5-stars all the way!Knowledge ✅Professionalism ✅Courtesy ✅

R
Review №72

Lemme tell you, Josh is a keeper at this company! I walked out of my home to a dead car battery. I called AAA and they sent Josh from this company out to assist me. He arrived about an hour after I called (which was a lot faster than it would be) and he was amazing. My car battery was pretty much fried from being so old and the cold weather did it in. He worked on trying to get it to even crank over and when he finally got it started, he informed me that if I turn my car off again, it probably wouldn’t start again. I was going to drive to an auto store to get the battery replaced but was absolutely terrified of driving my car in that condition. He replaced my battery in the parking lot in under 20 minutes and it was like a brand new Jeep. Josh was incredibly kind and knowledgeable and he deserves a raise!!!!

Bu
Review №73

On time every time and carful with your vehicle 💯

Va
Review №74

Very impressed! Courteous and speedy arrival time way ahead of the estimated time. I recommend them to EVERYONE!!!

Ro
Review №75

There over priced for towing and there drivers will lie to your face then lie about things later. You can forget about ever getting a correct recite from them because they never send one. Just because they show up at a police call they charge you 250.00 dollars for never touching your vehicle. I put my familys motorcycle on my own trailer and still got charged that amount before the police would allow me to tow it myself. There scammers with a tow truck..... Dont use them ever.......

Ke
Review №76

Ricky, the tow truck driver, did us a nice job carrying my truck from Tyler to the Chandler area for repair. He and the company were prompt and courteous and took care of our needs. Pricing was very fair.

Ar
Review №77

I have only ever used Crow towing. And I will only ever use Crow towing. Last night was horrible for me. I was stranded in the freezing rain for hours trying to fix my car until I gave up and called Crow. They had someone one out within 15 min. The driver went above and beyond my expectations. He was very knowledgeable about my car (prius). He did everything he could to get it started. My car was a special case due to how priuses work. And he did great. He didnt give up. He was very nice, and very professional. I felt completely at ease. He got my car towed to where I needed it and in the exact spot I requested. The caring team at Crow towing makes a horrible experience better. I just wish Crow was nation wide. Need a tow? Call Crow. Best slogan ever by the way. Thank you Crow Towing!

Bo
Review №78

Motorcycle broke down, and Mike with Crow took great care getting it loaded up secure and safe, and delivered us to our destination and was very friendly and professional. Highly recommend should you unfortunately need their service.

gi
Review №79

Cameron did a fantastic job taking care of my vehicle. He was super profession and polite. This young man is a great asset to your company.I would highly recommend Crow Towing.

Ro
Review №80

Cant remember the name of the guy that helped me out. It was around 1am on the morning of the 9th. Had a wreck. Car was banged up. Driver was casual and gave me some feedback as Ive never been in a situation like this before. Still waiting on the insurance. They seem to be on the mind theyll fix it. (Heres hoping) Hopefully the rear glass that blew out and the down windows were physically covered up as it sits on stand by. But things happen.Thanks, guys!

Ch
Review №81

Chris picked us up after my vehicle broke down. He was very fast and helpful. He is a awesome guy. Thanks for sending him to get us out of a bind.

Mi
Review №82

Great drivers and people in general. Best wrecker service in tyler. Wish I could give more stars to crow

Ti
Review №83

Clifford did an incredible job today, getting my familys large van exhumed from VERY deep clay soil! It was a heck of a process, especially because the van was completely dead, surrounded by trees, and presented its own problems with being an overly complicated Mercedes. Clifford took the time to make sure everything was done properly, and that the van was up and running when he left - he was truly a pleasure to work with. The price was very reasonable, especially given that Crow came all the way out to Frankston, and had a crazy task!

3r
Review №84

You have to be very quiet in order to understand what the guy at the office window is saying

Fr
Review №85

Me and my best friend had a flat and JOSH came to our rescue he was very professional and polite he made sure we got to our destination....Thanks alot Josh

Al
Review №86

Cody showed up to tow our car and went over and above being helpful to solve our car problems! We didnt end up needing a tow, just a new battery, but he couldnt have been nicer or more helpful. We will definitely recommend Crow Towing Service for great customer service if all your employees are like Cody. Thanks for making a miserable night end on a high note.

Ra
Review №87

Always careful with your car and on time.

al
Review №88

Thanks David for towing me from Tyler to Nacogdoches. I felt right at home on the 1hr 25minute drive home. I will definitely be calling Crow towing if I ever need services again.

Na
Review №89

Cameron was so wonderful. I caught a flat on I-20 on the way to Shreveport. He was there there in less than an hour and was a gentleman. Thanks again!

Vi
Review №90

Very happy! Great service!!!

La
Review №91

Quick, friendly service at a very reasonable price. Will use again if needed.

He
Review №92

They came very fast, and save me the day my keys were lock in in ly truck on and they came to my help very fast thank you!! Crow Towing

Ni
Review №93

I highly recommend these guys!! They did an awesome job pulling my car out of a really steep ditch!! They were very professional and super fast!! Thank you so much MJ and Ricky!!

Mo
Review №94

Excellent service

Al
Review №95

The sun was in my eyes, I couldnt see where I was going and ended up dropping the front end of my truck into a huge washout that was a result of the recent heavy rain. Not sure what to do and usually frustrated with towing company wait times, I looked online. I called Crow Towing. They sent out a guy named Mj Nelson. He called and said that he would be there in 15 minutes and he was. He showed up in a very new, very clean tow truck. He was incredibly nice and professional. He pulled me out without any trouble or drama. Before you knew it I was back on the streets. The price was very reasonable. The service was outstanding. If I need a tow again, Crow Towing will be my first call. Thank you Mj and thank you Crow.

sh
Review №96

A great friend of mine was in a terrible accident with all three of her kids in the car and one of her children was pinned in the car and taken to the hospital by ambulance. They left the hospital with 3 traumatized children and very upset, scared parents and realized they forgot to grab their house keys. Even though you were open, you refused to let family get the keys so they could get into their home and they had to break in so they didn’t delay getting their children inside to comfort them, not to mention the oldest was in severe pain with a broken nose and eyes swollen shut and very scared. Not sure how you have a 4 star rating with poor customer service such as this. And yes, again you were open and still refused to help this family.

Da
Review №97

They are prompt and reliable. Have used their service multiple times.

Do
Review №98

Had a different situation with 2 cars today and Crow and their driver Ricky was AWESOME!! He had to go above and beyond to load both cars out of precarious places and he did it PERFECTLY!! And never complained!! I would have!! lol I HIGHLY RECOMMEND this company and would use them again in a minute!! And their fees were VERY good and the best also!! THANKS RICKY and MATT!!!!

Al
Review №99

Great people that really care! Best around !

Je
Review №100

Prompt, professional service. Highly recommended if your in the Tyler, TX area. James came out & helped me at 4am... Thanks!!! 👏👍👌

Information
13 Photos
100 Comments
4.5 Rating
  • Address:2929 Crow Rd, Tyler, TX 75703, United States
  • Site:http://crowtowing.com/
  • Phone:+1 903-561-2769
Categories
  • Towing service
Similar organizations