I was on vacation when a friend walking my dog reported the air was not working. It’s 96 plus outside so I called them because they had done such a great job cleaning my air duct and checking my heating. Josh met my son the same day and did the repair with a very fair price! I so appreciate that this was handled so quickly! Love the polite and friendly people that work for this company!
We bought our units from Aire Serve in 2016. I love our units and they are very affordable to run. The few times we have had any issues, Garrett sends a tech out to resolve the issue. While on vacation last week, our thermostat showed the main unit had an error. Our daughter came out and meet with them after she got off work. The techs are very courteous, and professional. I am truly thankful for our units keeping us cool in Texas summer heat, and keeping us warm in the winter.
They are on-time, courteous, and do a great job at a fair price. We have used Aire Serv for several years to do yearly maintenance. We feel they have been truthful and not tried to stick it to us. Highly recommend!!
Monica is a badass!Daniel is a badass!We will use AireServ from now on for our 30-ton maintenance!
I call on a Saturday evening about 6pm and at 8pm a repairman arrived to work on my AC unit. He confirmed the problem I was having, which he had already diagnosed, gave me a total cost and fixed it. I was very pleased with the promptness and service I received from Aire Serv and Daniel the serviceman.
My HVAC thermostat stopped working and the unit wouldn’t come on. Josh arrived on time, listened to what I had already tried and wasted no time trying the same things. He immediately found the bad breaker, locally sourced it and replaced within an hour. We are so thankful for Aire Serv’s professionalism, responsiveness and expertise. Give them a call for any HVAC needs!
Check inside blower unit. Cleaned and Check outside compressor unit. Serviced where necessary. Done well.
Repairman came out and fixed a/c that wouldnt work....while fixing unit he told me that the coil was dirty......i asked him if he was going to clean coil.......he acted like he didnt want to answer my question....he got a/c working but left and didnt clean coil at all.....i think this is very unprofessional.....why not do a good job while you are onsite!!!!! JUST FOR YOUR INFO EVEN THOUGH WE WONT USE YOU AGAIN BECAUSE YOUR SORRY>>>>> THE REPAIRMAN LIED TO YOU.....HE DID NOT CLEAN THE COIL AND WE ARE NOT HAPPY WITH HIS WORK
One of our units was making loud noises and AirServe came to check it within a few short hours. The technician was courteous, and helpful with information needed.
Installed my home HVAC system in 2008. Have used services since then. Easy to schedule, friendly, on time, competent, professional.
I would highly recommend their service! I had same day service! The technician was very professional and friendly! I will use them for all my HVAC needs!
During my research into heating and cooling one topic kept coming up. Its not what you install but who you have install it. I believe I made the best call on that front. Attention to detail even on a complex unorthodox house was done professionally and correctly. Will be using them again for my second unit.
Professional Service and great responsiveness. Very courteous and helpful.
These guys replaced the HVAC on our three-story building. They did a great job.
Now for the third time they have saved me having to replace my system! I just need 1 more year until my daughter graduates college! Thank you guys tremendously! Josh is AMAZING!!!This is the second time Aire Serv has come to service my 20 year old system and saved me. I have known for 4 years the system needs to be replaced and we have a remodel budgeted for next year to include new HVAC. But this year with Covid-19 and everything I knew I couldnt do it just yet. This is twice they have come in and got my system running better than any 20 year old system should run at a very reasonable cost. The technicians have ALWAYS been top-notch and on time. I know where I will get said new system and they will always have my business.
Air Serv is timely and professional. They sent a technician to our house within an hour of our call. He was was super friendly and professional! We will definitely use Air Serv again!
Called for heating maintenance check when the heater in my new home would not come on, and they were able to come out the next day. Good communication of arrival time, and service personnel as well as office staff were friendly and helpful.
Great business folks. Helped out in a dire situation and were very reasonable in the price.
Been using Aire Serv for many years and they always provide top notch service!
Great service. The best, very professional. Awesome quality
I have had my a/c unit for almost 20 years and Aire Serv responds quickly if I have a problem with the unit. Theyve also given me reasonable prices for repairs. I am very satisfied with this company.
Team was responsive to the issue and very professional. Took care of the issue quickly, concisely and walked me through the process the whole way. I will be recommending them in the future!
Andy did an amazing job inspecting our house. Was very detailed and spent hours on the property and almost a hour talking with me explaining different parts. Phenomenal people!
The Tyler team went above and beyond to get our AC back online as quickly as possible. Kenny was upfront about the issue and gave us honest feedback. We then had to replace our entire system and this team once again had a whole new system installed in less than 24 hours. From service, to new systems, or for a check-up I would highly recommend using them. I noticed some of the low ratings and that does not properly reflect my experience. Sometimes you have to spend some money but when you do make sure it is the right team.
I think that this business can be trusted with any service that they need to perform for you! They came in the middle of a rainstorm and repaired my AC! Now, I have a yearly Contact and they change my filters. They furnish superior service checking the heat and AC at each visit. They provide excellent filters and the service men are in clean uniforms andare polite and trustworthy. I have used them for 3 years and the service policy includes good prices on any parts that are needed. Gold star ⭐️ in my book.
My drain line backed up on my new HVAC unit Aire Serv installed last fall. I called at 2100 and they had an on-call tech out by 2200, and had cold air running before 2300. Fantastic service. Kenny, the tech, had been to my home before, knew how to diagnose the issue instantly and fixed it almost as fast. Being a thorough professional, he checked out the condenser on his way out just in case, and knocked on my door and asked if he could fix another issue that he found. I can’t recommend this company or Kenny enough.
Aire Serv was great. The receptionist in the office was polite and accommodating. The tech arrived early in my time frame, which is always nice. He was polite and thorough. He made sure to give me all my options before fixing anything and their prices were very reasonable. I would definitely recommend.
We LOVE Aire Serv! We had a leak in our system and they came out same day we called AND fixed two leaks! They were 100% honest and tried to help us understand what was going on with our system. They werent pushy about getting a new system being that ours is 24 years old. They are most definitely in this to help people not take advantage of people. We had another company in Tyler look at our system before and they didnt fix it and told us that we just needed a new system so the honesty of Aire Serv is very much appreciated. When its time to replace our system we will only trust them to do it! I would recommend them to ANYONE! And its family owned! Support local!
I have always had trusting service from Aire Serv.
I called Aire Serve because of all these positive reviews. I should have been suspicious that every review was 5 stars. I mean no business makes every person totally happy. I think these reviews are staged.Anyhow, I called and a technician for a leaking coil. The tech at first seemed very confident and seemed to drop all the right lingo. He couldnt find a leak and offered a slightly improbable explanation for why we saw a leak in the past. (We had added freon in Oct and shut off our system for the winter.) After we turned it on to show him the problem, he offered a $500 solution which included adding some freon, even though we just had recently added some and putting a $150 leak stop solution in the freon. He then says we can see if that works and if not try something else. So wed be out $500 for something he has no idea if itll work or even what the real problem is. This is in addition to telling me its not a problem for water to back up in the unit (from our pipe that doesnt drain right from the unit to the outside).
Called the call center at 5:30, they returned my call at 5:40. Daniel arrived at 6:00 cold air by 6:20. Daniel was clear on cost, quick, and efficient. Aire serv quoted the price, which was very reasonable, considering the house was 93 inside. Thanks Daniel from Aire Serv
Great customer service! I called and they had a tech out the same day. The lady I spoke with on the phone was very informative and set up an appointment that worked for me. The gentleman that came out to fix the problem seemed very knowledgeable and respectful as well. Very happy and will use them again if needed.
Great experience. Kenny was our technician and was not only very professional, but went out of his way to come by my building to get his own measurements for working on my shop heaters. Talk about thorough. Aireserv had already sent someone else to take measurements, but that person could not service our building that week. So, they put Kenny on the job and he wanted to take his own measurements. Not because the other guy might have done it wrong, but because he wanted to be thorough. I appreciated that. I gave him a spare key to come and go because I am in and out a lot. Kenny always called to let me know when he arrived and when he left and that he locked and checked all doors. Ill be using Aireserv from now on for my ac and heating needs.
An absolute must use company! I worked for Bobby and Garrett Lynn for several years and I can tell you they are some of the most knowledgeable people in HVAC. They always had solutions for issues when other companies would tell the customer their was none and always carried the latest and best products. Bobby always provided us with constant training in the mornings to make sure we stayed above industry standards and adhered to his honest approach in running a service call so that the customer received everything they paid for and then some. You will not find a company that will work harder to provide customer satisfaction like Bobby and Garrett. Super impressed with these guys and the greater Aire Serv family the way they treat their customers and employees!
Do not use this company, they dont install your unit correctly, tell you they have the same unit being replaced, then they show up with a different unit. Install the inside unit with wires showing. Only a one year warranty, and if something goes wrong after the one year warranty, they tell you they dont work on that unit anymore. You will never hear from them again. DONT USE THEM. Call someone one more reliable. Dont call this company
Scheduled appointment, tech called in advance of appointment, arrived on time and did good work. Kenny was our Technician, he was very personable and pleasant to work with. I recommend 100%!
Bobby and his crew went over and beyond to get our air conditioner replaced and running during the hottest time of year in July. We are so blessed to have his helo.
I had just moved into my new house and was having a bridal shower that afternoon. My air conditioner wasnt working and it was 80 in the house. I had an hour before people started to arrive and of course its the weekend so most a/c companies arent open. I called Garrett at aire serv and him and Bobby were there is less than 30 min. My bridal shower was saved because of them! Im forever thankful.
Aire Serv came to our house and business today for the first time. We found out about them at the Home Show and I can tell you it was the best decision that we have made. For the first time in 20 years of having service contract work done on our A/C, we had a technician that took apart our A/Cs and made sure they were working properly. The repairs that were needed were reasonable and we couldnt be happier. We are a customer for life!!!
Pricey! Have a Lennox heat pump that the indoor blower motor was replaced under Warranty 4 years ago, $249 Labor. Same blower motor went out and again it is still under warranty, told the service man (who was very polite and did his job well) what was wrong and he diagnosed the same. Told me it would be $349 + Tax. It didnt take 2 hours total time working including runing for the part. I think that that is abit over priced and kinda price gouging when it is this hot and wed made the appointment Friday for Monday so we wouldnt get stuck with a weekend call. Will probley not be calling on them again.
Bobby and his team are the best.
Kenny was very professional and made an adjustment on our Nest thermostat that should make it run more efficiently.
Great company to work with, no surprises, trustworthy. I have been with them for many years and always thankful for their honesty
They are not communicating with me about a job that is unfinished and an area that does not cool.
Called about our A/C not working and Fernando was at our house fixing it in 1 hour. He did a great job and seemed very knowledgable and trustworthy. Class act. Thanks!!
AireServ is a good representation of what a business should be. Polite, professional, & punctual. I have no reason to ever use a different company for my HVAC needs. Thanks!
Great service and excellent technicians.
Yes this is my family but they offer quality and honest service. You can count on them for your home comfort needs.
Have a service contract with Aire Serv...the service is very good and quite resonable. Technicians are knowledgeable and friendly.
Had them come out and service our ac. They were very polite and professional! Highly recommend them!!
It was the smoothest and easiest experience. The guys that came out were very knowledgeable and friendly. Layed down plastic to keel from making shoe marks and cleaned up as good as I could want. Would deff recommend them to anyone needing HVAC service.
Great customer service, Aire Serv is quick to get to your home, efficient, personable, and the prices are great for the ongoing service that you get while using Aire Serv, especially when you sign up for the maintenance plan!
Dont do business with these idiots they didnt hire me even after showing them I completed the HVAC program at TJC. Theyll gladly take your money but wont give you a job
Excellent service! Definitely would use again.
Good luck trying to find guys that can make it hotter than Aire Serv.
They dont hire people here. Dont do business with them
Very nice!!!!!
Air. Fix