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Redwood Dental Troy
111 E Long Lake Rd, Troy, MI 48085, United States
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Redwood Dental Troy

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ta
Review №1

I had a really good experience as a new patient. Everybody was really nice and welcoming including the front desk. The assistant, Farah, was really sweet and kind. Dr. Jack was very nice. And lastly, Angela (hygienist) was amazing, I can tell that she was doing her job from her heart. She was very informative, I would definitely recommend going by Angela.

Ha
Review №2

I was nervous to start going to the dentist, but everyone at Redwood Dental Troy made me feel comfortable and welcome. Dental Assistant Manal, Dr. Jack and everyone at this location are all so kind. They always answer all of my questions and walk me through every process to calm my nerves. I am no longer nervous to go in for my appointments and feel happy walking in. My sister saw this and is now a patient here as well. If youre looking for a dentist, this is the location to come to!

Hu
Review №3

Love this office, Ive been coming here for years since I moved to Troy.The staff is welcoming and professional. My hygienist (Weam) is the best! Her personality is amazing doing her job from heart, she is very skilled and professional. highly recommend.

Ma
Review №4

Had an incredibly positive experience.Weam was my hygienist. She’s very personable and took her time taking care of me. It was my first appointment in a long time and she was great to work with. I’ve gone back since and will continue to go back. Cannot recommend her enough

So
Review №5

I am someone who always had anxiety around going to the dentist. The team of Weam and Dr. Gagi have been very patient with me and helped to make me feel very comfortable. Highly recommend this team for great care and service.

Ka
Review №6

Love this place. Ive been coming here for years now and will continue to even if I move away. My dental hygienist and dentist (Dr. Jack) both make me feel so confident about my teeth. My hygienist is gentle and we have great conversations which keep me from ever feeling nervous. Theyve also put great effort into being as Covid safe as possible. They accept Medicaid for those wondering. They recommend products occasionally when it’s actually something that would benefit me, but are never pushy about it like some dentist offices. Grateful to have found this place and to look forward to getting my teeth cleaned.

Jo
Review №7

Angela and Dr. Gagi are fantastic dental professionals. I highly recommend them. Dr. Gagi is a very skilled and detail oriented dentist. He takes the time to give you the attention you need.

Mi
Review №8

Appt for install of permanent crown was great.Manal was friendly, thorough, and helpful.Dr Jack was efficient and professional.Process was quick and painless.

Ji
Review №9

I am so impressed with my hygienist Angela! As a dental patient coming in, teeth cleaning is never a comfortable procedure. But by the time it’s over, Angela has put me at ease and makes it for a pleasant experience! Dr Jack and the entire staff is very professional! This is how a Doctors office should be run!

Ji
Review №10

After moving to Michigan 5 years ago and needing to find a new dentist, I’m so thankful I found Redwood. The staff is great and Karima, my hygienist, is amazing! She goes out of her way to ensure the cleaning is comfortable on my sensitive gums, is a complete professional, and makes the process enjoyable. From the front office to dentist, everyone has been great.

Ap
Review №11

As somebody that always hated going to the dentist, this place is amazing. The staff (at all levels) are nice, professional, and I never feel judged for dental issues. Dr Mezi has been great. So thankful to have found a good dentist office.

Da
Review №12

The Best Dentist Office Ive Ever Been To. Everyones Professional And Courteous.Your In Good Hands With Miss Weam, She Does A Great Job an Makes Sure U Have The Knowledge To Keep Ur Teeth Clean An Healthy

An
Review №13

I have come to this location for many years, Dr. Pride is wonderful, she explains everything and give you options for your treatment. Dr Jack is also very nice, I saw him during the pandemic, when everything was close. All the staff are very friendly too. Highly recommend this dental office

Lu
Review №14

My experience at redwood dental has been first class from the beginning! My hygienist Weam always goes above and beyond to make each visit as comfortable and possible. A top notch organization throughout!

Su
Review №15

I’ve been coming to Redwood Dental for 15+ years! Manal, Z and Dr. Jack are the best! :)

Je
Review №16

I had such a great experience with Dr. Jack and Dr. Arbab. Their assistants Leslie and Manal are so personable, pleasant, and professional; direct reflection of the dentists. They were all very helpful and made my experience amazing. I was dreading my appointment, knowing that I needed a lot of dental work done but they all made me feel very comfortable and knowledgeable about next steps. I would recommend them to anyone who is not already a patient at the Troy location!

Ji
Review №17

Very professional and up front for all procedures and costs. Weam is my hygienist who I am very pleased with and how she is managing my dental care. Dr. Gagi is my dentist who I am also very pleased with. Since I started being their patient my dental condition has improved.

Aa
Review №18

I love Redwood Dental!! They are extremely efficient & professional, and they make the whole process of dental care so seamless and easy. Weam is the dental hygienist that I see for my six month cleanings, and she is as sweet, kind & professional as you can possibly be. I cant compliment her enough, as she is A+++ from start to finish! 👍👌

De
Review №19

Love this place so much!! All the workers are so sweet especially Manal. I got my wisdom teeth pulled the other day and they make sure you feel okay the whole time and overall it was a great experience.

Ta
Review №20

I would highly recommended Redwood Dental of Troy to anyone in my life. I see Dr. Jack and Karima is my dental hygienist. The entire staff is very friendly and great at their job! They go the extra mile to make sure I’m comfortable and lighten the mood. Very clean office and exam rooms also!

An
Review №21

Manal did an excellent job as always. Thank you. The front desk staff is always friendly.

Dh
Review №22

Kindness is a part of the identity of Redwood Dental. The hygienists, receptionists, and dentists are incredibly nice, giving you a reason to smile. I have only had good experiences at this location. I can wholeheartedly recommend Redwood Dental to anyone looking for a new dental office.

Co
Review №23

Excellent dentistry experience! Very professional and friendly! No wait for appointments and also they take emergencies in a very reasonable time!

Su
Review №24

Very friendly and supportive staff. Compare to my previous dentist, Redwood is much better.. definitely I recommend if anybody looking for a decent Dentist with good service. Best part is service is on time and no waiting time. Only concern is getting follow-up appointments mainly if you are looking one outside of regular working hours.

Ma
Review №25

Great office. Love the service. Great dentist. Dr Jack and Manal are the best.

El
Review №26

Had a great experience with my filling done by Dr. Jack and Manal! They were very attentive and caring about my concerns. The filling was quick and easy and pain free! Thank you Dr. Jack and Manal!

qi
Review №27

Ms.Weam did a wonderful job on cleaning my teeth, she is very professional and very nice, I didn’t feel any uncomfortable, she is the best.

Ch
Review №28

My dental hygienist Karema is amazing, kind, and gentle. My teeth always feel and look awesome after my appointment! Dr. Jack is awesome as well!

Mi
Review №29

Weam did a fantastic job on my teeth cleaning … her personality and attitude is always fantastic! I have been seeing Dr. Jack for many years and he always greets me with a smile …

va
Review №30

Excellent dental care! Staff is wonderful, my hygienist Karima is so good with my teeth, have been going for years will never switch!

Al
Review №31

I used to really like it here but over time all the dentists I knew left. Now the dentists are just OKAY, but I feel like the overall place has changed. My family and I say it feels more like a used car shop now because theyre always pushing procedures on you or even scare you into preventative not medically necessary (i.e, it was rejected by our insurance!) procedures! I ended up moving and needing a new dentist who gives me a lot less anxiety than Redwood.

Ch
Review №32

Had a wonderful cleaning today, I also had a some dental work done while I was there. Very quick, and pain free :>)

Da
Review №33

Ive always had a great experience with Redwood Dental for the past 2 years Ive been with them. My hygienist Weam has always done an excellent job cleaning my teeth, and she gives the best tips for maintaining dental health. And in general shes a wonderful person to become acquaintanted with! Both she and Dr. Gagi are really insightful and helpful in their field; 1000% would recommend their services!

Lo
Review №34

This is the third time I have changed a dental office due to geographic relocation. Redwood Dental Troy was highly recommended to me by my spouse as it was her childhood dentist office.Upon arrival, Redwood Dental executed a very thorough intake process, including COVID-19 protocols, that I had not experienced before. In addition, the total number of x-rays taken during my initial consultation to ensure a complete borderline assessment was excessive (which is a good thing in my opinion). The initial examination was accomplished on schedule and within the appointment timeframe.I have continued to receive prompt dental care while I attend semi annual cleaning, Invisalign treatment, and other appointments as needed. My dental care representative, Manal, has been particularly affable.When I schedule follow up appointments, I receive prompt calendar appointments via email for my calendar. Overall, this is as close to the modern dentist experience I could have hoped for in the metropolitan Detroit Area.I highly recommend considering this office if you want above average dental care.

Ni
Review №35

Great service, quick and easy. Had Manal as a DA and she was great!

Sa
Review №36

Just finished paying out of pocket for a different dentist to fix the tooth that I had already had worked on at redwood dental. The experience was terrible. The dental assistant on my last visit was rude, clearly subbing in and awaiting the end of her shift. The office is unorganized and staff could not find half of the tools or proper cement for my final crown. Not to mention having to constantly sit up for staff to walk behind you in the tight rooms.I originally drove an hour to this location due to all these amazing reviews, only to be informed halfway through my appointment that the dentist I had been scheduled with was new to the practice. None of these reviews reflect him or his work.The tooth has continued to irritate me many months later. After recently seeing a new dentist to fix that same tooth, in addition to it requiring a root canal-they informed me cement was left all over the outside of my crown and had been rubbing on my gums, inflaming them. Oy! I will never go back.

Al
Review №37

My parents are both in heir 90’s and the hygienists were very gentle, kind and also, informative of what they needed to do going forward to protect their dental health. Dr Micheal Jack is great with them both with an abundance of patience in working with their best interests. This office in Troy is great for our family and I never worry about the care they receive.

Pa
Review №38

Ive been going to Redwood Dental about two years now for all my dental care.The staff their really go out of their way to make you feel at ease.And the dentists are the best.I’ve had a wisdom tooth pulled,and a number of cavities filled.Two crowns as well and never any compacations.That’s why I recommend Redwood Dental and give it 5 stars.

Ic
Review №39

Great place and service! Was glad I chose this place. Thank you Richard Mezy and Weam for the friendly, positive and knowledgeable service!

Dr
Review №40

Dr. Manao was a great help in my invisilign process

Ma
Review №41

Thorough dental cleanings. Additionally, Dr. Jack and Dr. Z were able to get my wisdom teeth out within a week. If I went to an oral-maxillary surgeon, I was on a waiting like for 3-6 months. They always are able to get me in. The dental office is very clean and organized. Theyve relieved a lot of my tooth pain immediately. Thank GOODNESS.

sa
Review №42

Go to karema, she is the best dental hygienist in the world. The place is amazing with best doctors I recommend doctor jack

Be
Review №43

I have been going to Redwood dental for a few years now and every time has been a pleasant experience. Everyone is very friendly. The waiting room and the examination rooms are clean, comfortable, and there’s effort done make sure you are relaxed for your visit. Lindsey has been cleaning my teeth for over a year now and it always feels like I’m catching up with a friend at my appointments. I plan on going to redwood dental for many years to come and highly recommend to anyone looking for dental services to consider them.

Da
Review №44

Provided great service to my family and I as we will continue to come back to this office for the great staff, dentists, and especially dental hygienists. I had my teeth cleaned by Lindsey as she was very thorough and was able to give me the information I needed to maintain proper dental hygiene. She is also very informative and makes the experience pleasant, I would highly recommend her. Thank you Redwood!

mi
Review №45

I have been a patient of Dr. Pryde for about 7 years and it has been a great experience. She is kind and responsible. She always listens to you and she is very knowledgeable. She has great credentials. The whole office just does a great job. I recommend this place 100 percent.

An
Review №46

Great family dentistry that goes above and beyond to ensure your teeth are taken care of! Dr. Pryde has been our dentist for several years now and we could not be more pleased with our dental care under her leadership. She is intelligent, caring and very thorough during her examinations.If you are looking for a dentist office in Troy, this is it! 😉

Va
Review №47

I have been going to Redwood since I needed a dentist when I moved to the area. They are always fair with prices and dont push unnecessary procedures. I struggle with getting x-rays and they do a great job doing the x-rays quickly.

Ch
Review №48

Friendly and professional staff, quick scheduling times. Competent physicians. Smooth running, well-oiled machine. Thanks! A+

Th
Review №49

Doctor and hygienist is very friendly. Ive been going here for 5 years and love it. Highly recommend.

Ch
Review №50

I just dont have much to complain about. I think my only complaint would be that I arrive 10 minutes early and sometimes dont get seen until 10 minutes after the appt schedule. I suppose that is understandable.

Le
Review №51

The entire office staff is always amazing, kind and very friendly! Karima is very thorough with my cleanings. She keeps me informed with any changes or treatment that I may need. She provides dental education and updates for new treatment or any prevent care needs. She has been my hygienist for 4+ years and I would gladly recommend her for your cleanings! 🤩

Ma
Review №52

Dr. Jack, Audra, Manal and his team is great!

Pa
Review №53

It is a great office to go to and Dr. Pride is the best! She is not only very competent, but she is also very personable, kind and friendly :) She has taken care of not only me, but also my kids and my mom, who had a very serious gum disease. She did an amazing work and saved my moms teeth from falling!

Ay
Review №54

Professional staff, no wait time, and great service. Highly recommendGo Gagi teammmm

Mi
Review №55

This is the best experience I’ve ever had a dentist office. I got my wisdom teeth taken out and it went so well. Karima always does a great job with my cleanings and giving great advice on dental care. Highly recommend this office!

Da
Review №56

I really liked Audra and the way she cleaned my teeth. Will definitely go back to her.

le
Review №57

I highly recommend Redwood Dental - Troy.The office is very clean and everyone was so kind. Dr Gagi was very polite and addressed all my questions . Wean was my Hygienist she was very thorough and gave many tips on how to keep my teeth heathy. It was a very wonderful experience and am glad to finally find our forever dentist . ❤️ Looking forward to my next visit. .

Ra
Review №58

GREAT SERVICE PROVIDED. DR PRYDE WAS AMAZING, SHE WAS INCREDIBLE SUPPORTIVE AND COMPASSIONATE. ALSO, HER TEAM, INCLUDING ADRIA AND SARAH WERE VERY KIND WITH ALL MY FAMILY MEMBERS. I REALLY RECCOMMEND HER CLINIC.

Ma
Review №59

Changed my husbands appointment time without any phone call to let him know. Ridiculous.!!!

Ni
Review №60

Love the personalized attention my family and I get from everyone at Redwood Dental. Quick and easy appointment making and we are always made to feel as comfortable as possible.

Ha
Review №61

From the receptionists to the doctors, the entire staff is genuinely dedicated to making my experience as pleasant as possible. They are professional, courteous, and caring.

Al
Review №62

Karima is always on time and has a smile on her face to greet you. She tells you what needs to be done and gives great kudos when u come back 6 months later when your over all teeth hygiene has improved. She is a great asset to the company.

Iv
Review №63

Dr. Pride is so kind, thorough and patient. And Sal, together they helped to make the process of a root canal more tolerable. All the staff are helpful and friendly.

Li
Review №64

Great Experience from day 1, their office equipment is very modern, was very surprised. My dentist Liana Pryde is the best, staff is professional, very friendly and accommodating all the time. Definitely have the best care at Redwood Dental

Ni
Review №65

Karima is amazing! She not only cleans our teeth but she also makes sure were informed and know the proper way to care for our teeth between cleanings. My son is 12 she is the only person who has every cleaned his teeth (weve been with her since she was in Hygienist school). My son loves going to the dentist and has never been afraid. I give all of the credit to Karima for always giving us such a pleasant experience in the office!!

Ab
Review №66

My hygienist is very professional and explains what she is doing and explains what I need to do to improve my Dental Health.I am able to get an appointment when I need it.

Ja
Review №67

Very nice and helpful staff! Even with me being out of state they make sure they do what they can for me to get what I need done. Highly recommend this place for your dental needs!

Ca
Review №68

Dr. Jack is amazing and the office staff is very professional. Highly recommend!

An
Review №69

Personable and friendly staff at Redwood Dental. They take great care of their patients!

Lo
Review №70

Dr. Jack is the Greatest. Hes very Patient, helpful, and always willing to answer all my Qs and educate. Just an awesome human being, God bless him ⛪🙏. Leslie & Zeyad are both very helpful and pleasant to talk to. God bless them ⛪🙏. Sydney is always willing to help and answer all my Qs and always smiling 👍, God bless her. Literally ENTIRE staff at redwood on long lake in Troy is Amazing. Ive recommended Dr. Jack to my brother and sister, and now they too go there along with their families. We will Definitely continue coming to this office because of people I mentioned above, theyre AMAZING human beings and they GENUINELY care. God bless them ALL 🙏⛪.

Ju
Review №71

Great place! My dentist Liana Pryde is the Awesome and couldnt be happier with my procedure.Totally recommend

ma
Review №72

Went to get my teeth cleaned and my hygienist Karima is amazing!! The staff and place was very nice and clean. Definitely going back.

Bd
Review №73

Im scared of any work done on my mouth, but EVERYONE that I dealt with was Wonderful! Looking forward to getting this mess cleaned up!Thank You all ( From the front desk to the back)Have already told others!!!

Lo
Review №74

As always, when ever I have had a dental urgency or emergency, the office is extremely accommodating in getting me in. Dr. Jack is outstanding in every way; his crew and office are fantastic as well.

Ju
Review №75

Redwood is my favorite office it’s a great place and very orderly. I go every six months for a cleaning and it’s the same great service from Karima and the dentists there. Karima is very much on time and thorough with her work, my teeth come out looking brand new every time!

Te
Review №76

Lindsey the hygienist was great. Very informative and most importantly gentle.

Yu
Review №77

Had a 9am appointment. Showed up 5 minutes early. Was then told we dont have an opening for you, you have to come back. What the heck? Is this how you do business? She then said we called you this morning. I showed her my phone records. No. You did not. Thats a lie. No effort to make up for it. No apologizing. Now I have to take off work twice. NOT HAPPY.

Br
Review №78

Called on a Friday afternoon complaining of pain, they got me in Monday at 8am. Performed an unscheduled root canal and crown on the spot. Really happy with the treatment received.

Ma
Review №79

Good job. keep it up.

be
Review №80

Easy fix of a crown that came off. I really liked the new assistant (I believe he is a dentist too from another country) I am a baby at the dentist and he puts you at ease just like Dr. Jack

St
Review №81

Friendly, knowledgeable and on time. Great experience

Na
Review №82

Ive been a patient here for over a year, best staff and dentists ever!! Doctor Gagi gave me the smile that Ive always dreamed of, always doing the most! I used to have yellow teeth and lots of pain when brushing and even eating, I am the happiest Ive ever been now. Other than the dentist himself, the staff and management are the always very caring and helpful. I want to thank them all very much for being excessively professional and excellent. 🤍

Ju
Review №83

I am very scared with any work in my mouth. However, Dr Pryde was amazing!! she is the best!

Ro
Review №84

When we first started going to Redwood a few years back, we really liked it. The doctors, hygienists, assistants and office staff were so friendly and interested in their patients. Now that it is more corporate, they are in way too much a hurry to get you out of the door and get the next person in. Our family does not plan on returning.

Ju
Review №85

Very very friendly place to be everyone that works there are so polite and nice

To
Review №86

It was my first visit to Redwood Dental on Long Lake in Troy. I had seen another dentist a few weeks earlier but I wasn’t super happy with a few things. I knew I needed more treatment and procedures so I looked for another provider. I wish I had found Redwood first. I was very pleased with everything. I was able to get an appointment quickly, and the follow ups scheduled just as quickly. The personnel couldn’t be more friendly. Every question I asked -and I asked A LOT of questions- including about my future procedures, was answered very thoroughly in terms I could understand, not simply dental terminology jargon.I have some expensive procedures coming up and I had long talk with the person who handles billing and insurance. She was great. She showed me all the numbers and gave me suggestions about where to go for the best insurance coverage benefits (it’s open enrollment season right now).I’ve had a second visit already with a hygienist for a deep periodontal scraping and cleaning and I am just as pleased as from my initial visit.I read some of the reviews and one person claimed the 5-star reviews are all fake. Windmill cancer is fake. I’m not fake.Another said she’s never had a pleasant experience over the phone with Redwood. I’ve only made one phone call to Redwood and it was anything but unpleasant.I haven’t felt the least bit rushed or put-upon or been treating in any way the least bit negative.I think it’s more likely the bad reviews are the fake ones.

An
Review №87

Redwood Dental was a great experience. Usually I don’t like going to the dentist but Dra. Pryde made me feel so welcome! Everything was very sanitized with a very helpful staff. I’m definitely gonna make Dra. Pryde my primary dentist.

Al
Review №88

Lindsay is very proffesional, very warm and very good at her job.Excellent!!!We are very happy with her and with the entire office.Thank you Redwood Dental!

Ea
Review №89

This place is very clean and professional. The young lady upfront was promot at greeting me when coming in.

Li
Review №90

First time to the office. I bought in all my paperwork - pre-filled. I waited to see the X-ray tech, then I waited to see the dentist and then I waited for the hygienist and when I questioned when I would be finished the hygienist acted like it was my fault that I dint know first time appointments take two hours! There was no reason the appointment should have taken 2 hours if I hadnt been made to wait. So I couldnt stay and while re-scheduling they wouldnt be able get me in for 6 more weeks. So I told them Id find a new dentist and they said OK!

Ki
Review №91

Karima, the dental hygienist, did an excellent job of cleaning my teeth. I love the feeling afterwards after having a great cleaning done. Highly recommend contacting this office and seeing Karima as you’re hygienist.

Sh
Review №92

Karima is amazing! I cannot imagine going to anyone else other than her.

Jo
Review №93

Great place and they are always flexible with appointments.

An
Review №94

Have enjoyed this excellent dental office for many years. Very pleased to have Dr. Gagi as my new dentist.

Su
Review №95

Dr. Gagi is amazing and very gentle. He is thorough when he answers any question you have and explain every step as he works.The office is super clean and the staff is very polite and helpful.I definitely recommend this office for my family and friend.

De
Review №96

My experience at Redwood Dental was painless, professional, courteous, and performed with a “spirit of excellence.”

Br
Review №97

Ive had four remarkable experiences at Redwood Dental in Troy. Their staff, hygienists, and doctors are excellent. They have great procedures in place for scheduling and reminding clients of their appointments, they are always courteous and efficient. I would recommend Redwood dental - especially Lindsay and Dr. Jack - to anyone. This place does GREAT work!

Gr
Review №98

I dont write reviews, but felt compelled after the excellent treatment I received at Redwood Dental Troy. The hygienist, Crystal, was the best Ive ever had. She was thorough, helpful in explaining my x-rays, and generally a nice person. Dr. Johnson was also excellent, and went the extra mile in getting me an x-ray (free of charge) to double check something. The whole experience was great and the office seems to be taking COVID very seriously, so worth going if you need a dental visit.

Ay
Review №99

To start the staff is very professional and very caring. Anita has been super helpful anytime I call to schedule an appointment. Dr Jack is the best dentist I have ever been to. He shows concerns and he is very caring. He makes sure the patient is comfortable throughout the entire procedures. I highly recommend this office and Dr Jack.

Mi
Review №100

Office staff and DDS are really helpful.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:111 E Long Lake Rd, Troy, MI 48085, United States
  • Site:https://troy.smilepartnersusa.com/
  • Phone:+1 248-879-2300
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental implants periodontist
  • Dentist
  • Denture care center
  • Dental clinic
  • Oral surgeon
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–7pm
  • Thursday:7am–7pm
  • Friday:8am–5pm
  • Saturday:8am–2pm
  • Sunday:8am–2pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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