Marlon the GM was very professional and it is quite evident that he is very good at his job. While I waited for my oil change, he was pretty busy and accommodating everyones needs regardless. The services I needed were quick and VERY reasonably priced- I will definitely be coming back!!! 10/10 experience.
The guys here are absolutely fabulous I made an appointment told him what my vehicle was have been there several times when I got my oil changed at my appointment they didnt have the filter but they had it delivered within 20 minutes and had me out of there faster than I could blink some places piddle around these people do a great job they even topped off my tires my fluids cleaned off my windshield and gave me a coupon for another day I wouldnt go anywhere else these guys are great thank you to the whole entire Midas crew I hope this review shows people what true service is about
Nice people. Work was done fairly quick. Taking my second vehicle here as well.
Performed an outstanding service. Store just need to put up blends or turn AC, because it was hot in the waiting area.
Been going here for a couple of years. Usually they are very good, but they performed some work inside the car (filter replacements) and left grease on the dash, which I can wipe off the grease on the seat and console are permanent stains. To think that work is done and no one goes and looks at the car before it is returned concerns me about the QC that is done under the hood. Sorry guys, youve lost my trust.
I recently brought my Chevy Cruze in for inspection and repairs. My car needed a new catalytic converter. Id always been told that those types of repairs were incredibly expensive and it would be better to get a new car. The estimate from Midas was affordable, so I decided to go ahead. Midas repaired my car in one day and they also provided me with an estimates for future car maintenance. The estimate will help me plan, budget for future car care to keep my Cruze going. Keep up the great work! Thanks again!
Very pleased with the service. Very professional. I loved the electronic communication via email; even sent pictures of the problems. Had to leave our SUV there for several days after the repair because of our work schedule. Midas took great care of our SUV, communicated with us in a timely fashion. Upon arrival for pick up, answered my questions professionally, and to my surprise washed the outside. Whaaaaaat?!!! 😁😁 Impressed with our experience. Great job!
This Midas has very diligent AND polite employees. Cant go wrong with the service here!
Took my car here for 3 years. Staff is very friendly and seemingly knowledgable however certain things are not communicated well. I went in for routine oil changes and at one of my visits was told I needed a tune up, so I gave them permission to do so. A year and a half later I was having issues with my engine (most of which were related to it being an older car) and couldnt get an appointment here so I took it to another shop. They opened up the hood and immediately noticed that many pieces had been broken and GLUED back together, making them impossible to evaluate without tearing them out. I was never made aware that anything was broken and certainly not that it was glued together. Upon a second opinion from another shop, they agreed that they would have never used glue in that situation.I was also told by multiple technicians at Midas that issues with my ABS were not a major safety issue...turns out they are. I learned a lot about things that were wrong with the car (and had been for a while) getting opinions from other mechanics so just be wary and ask lots of questions.
Wonderful services, hard working and pleasant management. He really considers the customers needs.
Amazing service, amazing staff. Went above and beyond my expectations. Totally saved my day I will be returning to this location for any and all future need.
Leroy is the best. Honest, fair and always takes the time to explain all the options. It’s great to have a mechanic that I can trust!
The environment was welcoming and staff was very courteous. My car was taken care of upon arrival and my wait time was not extensive. I was happy with service provided. (NeeNee Barry)
Friendly place. Quick service. Cheap.
We started taking our service vehicles to Midas Towson a few months ago. With many vehicles in our fleet, there is always something to fix. From simple oil changes to full service repairs, George and his crew have been fantastic. They always communicate the options and are more than fair with their pricing. We like having honest techs work on our fleet. Thank you George.
What could have been a really bad day, actually turned out to be a blessing, thanks to their swift and reasonable service. Leroy is exceptional in customer service! Thank you!!
Excellent experience. I scheduled an appointment online the night before to fix my power window, that would not go up or down. I received a confirmation email. George was extremely friendly and helpful when I arrived at the shop. I was able to get my vehicle repaired quickly and at a very fair price. I will definitely be a return client and recommending anyone in need of a good mechanic.
Midas provided exceptional service and was professional and extremely considerate. Ray the operator walked me through the process of the unusual issue I had with my exhaust system. He gave me a fair price and offered to stay past closing time so I would not be inconvenienced without my vehicle for the day. Upon completion he showed me the fabulous job his technician did. Now my Infiniti sounds like a brand new vehicle. What a pleasure in this day and age to receive such personalized care and service. God Bless you guys and gals at Midas. You truly have the golden touch.
Honestly the best Midas Ive been too! It was great to find a place so close to campus where I felt welcomed and could trust that my car would be taken care of. They adjusted my brakes after a different Midas did a half ass job and now I go to them regularly for oil changes.
Professional service. Very quick and helpful. If you need anything done go to them.
Midas new management was nothing short of exceptional. The owner, George, was tremendously accommodating and professional. I appreciated there being no pressure to buy extra services for my car and the employees communicating clearly and respectfully. I received an oil change and will continue to do business with this branch.
George has the rare ability to explain the possible issues in a way that’s easy to understand, and will help you make informed decisions. If you are looking for a new shop, this should be your go-to. Amazing experience.
I have been going to Midas since 2016. Recently, I moved to a new neighborhood. I just wanted to find a Midas nearby. I had a flat tire and they took care of my car in no time. Great service and down to earth employees.
My visit on Veterans Day of 2016 was met with comfort, reassurance, and more than gratitude for the exceptional work of George and his crew. While reading most views online, I immediately thought some were embellished, even as I called to inquire some information. However, George set the tone for what professionalism, expertise, and workmanship is. He worked to get the best deal for me and repairing my personal vehicle. I highly recommend visiting this establishment if you are searching for great service for you and yours.
Fast oil change at a good price. Thanks!
Walked in greeted quickly with a smile. Was giving a lot of valuable information about my car. Very friendly and helpful service will recommend to everyone who asks for a reliable and reasonable mechanic. Easy to get to right off 695 👍👍👍👍
My AC compressor faulted out, and a lot of other shops were trying to tell me I needed to replace my condenser and get an AC recharge as well. Estimates were coming in a lot higher than what I was willing to spend, I legitimately considered selling my car. Fortunately Midas came through for me, they didnt try to sell me parts that werent broken. George was really helpful, they had my car in and out in a couple hours and now the AC is working great. And at half the cost I was quoted elsewhere. Id highly recommend this location for anyone who needs work done and doesnt want to get ripped off by a shady mechanic.
The NEW management at Midas was very accommodating. George, the new owner was very personable and understanding. I have little knowledge in general about cars and he was very kind and knowledgable. I would highly recommend using Midas because the new management was very effective and efficient and will go back to them every time.
After buying my first vehicle I was searching for a honest shop to get my repairs and maintenance done. After getting an oil change here I knew George was the guy I wanted to deal with for all my car needs. The man is honest with you, educates you and will not try to take advantage of customers. Goes out of his way to make sure the customer is happy and corrects any situation. So happy to have found George and Midas in towson!
George (the manager) was so kind and explained everything in detail so that I understood what was going on with my car. They did a lot of work at a reasonable price. Thanks!
What a breath of fresh air! No more wondering if your mechanic is trying to rip you off. George and the staff and Midas Towson are straight up and HONEST!!! They use quality parts and their prices truly cant be beat. I a used to get 3 prices for any work I wanted done but not any more! No more waiting 2 weeks to get an oil change. Your car is worked into their schedule quickly and the car is returned when promised. I will never go to another car repair facility again.
Im not sure about some of these older reviews but I can tell you that George and John are incredibly honest business owners and got me in and out the door in about an hour to replace a rusted out flex pipe.John was incredibly friendly and my car sounds as good as they day we bought it almost 12 years ago. He stressed to me that they strive to be a community oriented business and I could definitely sense that.They are more than just an exhaust shop and I would take my cars back them anytime. One of my good friends owns a rental car business and trusts a large amount of his fleet work with George and John and now I see why.Friendly, honest, and fair pricing!!
Leroy is awesome. Fair and honest.
Went in for a oil change, got me in and out in no time. Great customer service.
Good people, The are efficient in their work.
Has great management and has knowledgeable staff of 2 mechanics that can literally fix anything on the planet
Excellent service
My favorite place for oil change and service. They are truly reliable and their quote are very minimal when comparing with other vendors.
My second time here and the workmanship and customer service were very good. I will be a regular!
The Towson Midas is fantastic. Gerorge and crew run a great operation. Customer service and honesty are the specialty here. I own a fleet company and they do a great job on my cars! Give them a try next time you need work on your car .
Great place showed what needed be done.
George (manager) was able to get me in for an oil change on short notice even though the place was busy.
My experience was phenominal! George answered all my questioned thoroughly and informed me of all my options. He offered fair pricing and exceptional workmanship. I highly recommend this midas location!
Left my car there for the entire day, ended up putting a Honda oil drain plug on my Dodge. Had to have another shop rethread the connection. Would not recommend.
George is the bomb, I know my car is in good hands
Great mechanic & awesome service!
Awesome mechanics, great service
George and his crew took great care of me ! I highly recommend this location.
Experienced staff, very good prices and they work very fast
Great service...
George is a great employee, really nice guy and explains everything well to the customer. Shout out to George
Well as a mechanic there had to replace rotors on car that didnt need to be .Goerge was telling customers that their rotors were bad but they are good just need to machined but they dont have a brake machine but they are doing brakes .and they use store brand oils like Napa brand. Not good name brands so if I was a customers I be asking fory money back !!!
In and out in less than 10 minutes for a tire plug, A+ service as well. The store manager, Shawn Hart, was a pleasure to do business with.
Try to over charge for fuel lines $637.98 just for one feed line and.one return line. I have suck stamp on my forehead. Thats only here.
BEWARE!!! THIEF ALERT
Great service
Fast Services
Great Service!
They really helped me out and at an extremely reasonable price.
Best