I recently had my lease up with my jeep and I worked personally with Carrie. She was amaaaazinnnnnggg. She made it soooooo simple for me to get out of me lease and into a new car. She spent over 5 hours with making it easy for me spending the time to explain everything and if you’re ever in need of a car goSee her ! You will not be disappointed!

Service department has the worst customer service I have ever experirnced and the service director is a liar that takes no responsibility for the actions of his employees.

On February 07, 2020 I purchased a Ram 1500 Limited from Lester Glen auto group in Toms River, N.J.The deal was negotiated with my father Frank Guzman, and Brian Reeves of Lester Glen auto group and a $4,000.00deposit was given for the vehicle.My father had purchased a Ram 1500 Big Horn on February 04,2020 from the same dealership which prompted me to purchase myvehicle, unfortunately I could not be present on the 7th due to my hectic work schedule and my proximity from the dealership.At the time of the purchase I was promised the truck I had purchased  was located at another dealership would be ready for pickupon Monday February 10, 2020 at the Toms River location.I requested a day off from work on February 10, 2020, and drove over two hours from my home in northern N.J. with my vehicle I was trading infor the Ram 1500.  I was approximately five minutes from arriving to the dealership when I received a telephone call advising me they couldnot get the truck I was promised, and had to locate a replacement from another dealership. They managed to find a vehicle which was located in thestate of Connecticut, and they would have to get drivers to pick up the vehicle, and they would have it delivered to my home on Wednesday February 12, 2020, due to the inconvenience I had through the process.‪On February 12th I phoned the dealership in the afternoon inquiring as to the status of my truck. I was advised they had it at their dealership but could not‬deliver it to me as promised. I once again took off from work on the 13th and drove to the dealership to pick up my vehicle. When I completed the paper work on the truck I purchased a bed cover, which had to be ordered, and was also promised the bed divider which was not with the truck, and would be notified when the parts would be available.I waited approximately two months with no word on the parts so I called and was advised the bed cover would be in within a week, and theydid not have any information on the bed divider. On April 23, 2020 I received a call advising me the bed cover was at the dealership ready  to be installed, and they did not have the bed divider.I scheduled  an appointment for Thursday April 30 th at 8:00 Am for an oil change, and installation of my bed cover. I dropped off the vehicle ‪at 7:45 Am on the 30 th‬, at 2:00 Pm I received a phone calladvising me the oil change was completed but hey could not install the bed cover which was the wrong size, and I would have to come back down again on Monday to have the proper one installed.Once again I wasted another day off from work at the ports being an essential worker. I responded to the dealership to pick up my truck and spoke with the service manager who stated they would mail me mybed cover to my house on Monday and I would install it myself, so not to be inconvenienced once again. To add to that i also had 3 OPEN SAFTEY RECALLS on my vehicle that were never checked during my service.As I write this review the date is Friday May 08, 2020, and I still have not received my bed cover, my bed divider, and no phone call after leaving a message on May 06, 2020 to please call me back.I was promised so many times only to be disappointed each step of the way from both sales and service.I would hope you would want the continued business from me and my family in the future, but i am going to take my business somewhere else.