Impressed! Becca called to let us know tech would be running behind due to problems on a previous call. Received follow-up text (with photo ID!) letting us know tech was on his way. Tim and his assistant were courteous, professional, informative and efficient. They explained the problem, answered questions and explained options, then made the necessary repair. Very pleased and would definitely recommend! Keep up the good work!!!
Very professional, on time, explained all my options and professionally advised
Very good customer service, reasonably priced, and always willing to help. Installed an entire HVAC system in our house and helped with repairs at our Church. Will come out quickly if needed.
Called for a weekend appointment and cant get ahold of a technician...shouldnt be 24 hours if you have no technician
They were very professional and prompt. I would recommend this company and the work they do
Excellent service, and awesome customer service! My technician DJ Barnes was a complete professional and after having my central air serviced by two different companies who told me they couldn’t find anything wrong and charged me for their service, my technician from Aires worked on my unit and finally they made my son and I home comfortable again. Thank you for working with me, greatly appreciated. Worth it!
Excellent technicians. We are selling our home and needed an inspection completed quickly. They were here the next day. They identified needed repairs and provided me with a quote in minutes. The work was completed the next day. Great company. I will definitely use them again in the future.
The service man was very professional, friendly, and explained everything he did.
The service tech Rob was punctual and very informative. Did everything he said he would and wen the extra mile by answering any and all questions and demonstrating how the system works. He also showed us ways to improve functionality inside the home. One of the most pleasant encounters I have experienced in a long time. 100% will be calling them in the future for all our HVAC needs. Best in the Wabash Valley!
Wanted $695.00 to replace $28.00 part. I ordered part direct and installed it myself. Total cost for repair less than $35.00 including S&H.Does this sound honest to you? You decide!
Arrived on time to install both furnace and AC unit at the same time. Prices were the best of over half a dozen places we checked out. Even after the job was done on time and well, he agreed to install the new thermostat we had bought at no additional cost. Then a month later he even reached out just to check and make sure things were still working. Id say of course still get multiple quotes but include them for sure. His prices were the lowest by far.
Had Rob replace a dinosaur of an AC unit. Did an excellent job at removing and disposing of my old unit and replaced it with a new efficient unit with a 10 year warranty! He went above and beyond in making it look neat and blending in. Highly recommend
Great customer service along with very reasonable pricing.
I learned so much about my system and my tech went above and beyond to solve my AC issues! Thank you so much!
What’s to tell Rob is a good friend, and deserves a lot of praise.
Rob did a great job both in servicing our needs and installing a new furnace. He took it upon himself after the job was completed to investigate rebates available from our natural gas provider (something I hadnt thought of). He also called after a week to make sure everything was working OK. Very thoughtful.
I called and made an appointment, and they came the same day super friendly and professional thanks they treated us like family I highly recommend them
Rob and Son did a great job of adding a return vent to my Furnace. Working in the attic in about 16 inches was a dirty itchy job. They got the job done quickly and left no messes. I would highly recommend them.
Right from the start, I could tell that Genesis was different from the other contractors that gave me estimates. I needed a bigger AC unit and crawlspace ductwork. Rob was the only contractor that measured the return air duct to be sure it was properly sized for the bigger AC unit. He was also the only contractor that went into the crawlspace to check ductwork. He was very concerned about having a properly designed system, instead of simply replacing the systems. The new Bosch system has made my house much more comfortable.
Rob was quick to come install our furnace. Installed it in a timely fashion. Had some rare problems with our furnace but Rob was quick to come out to fix the issue. The costs were relatively low compared to other places.
Excellent Service
Great company! Quick and efficient service and professional demeanor.
Rob is a great repairman he is quick to get to you and has fixed both my home and work heating/cooling units. Very reasonable and knowledgeable!
Rob and his team did an outstanding job installing my new heat pump. Rob explained to me with great detail the benefits of choosing a heat pump. Best HVAC provider by far in the Terre haute area. Thank you to Rob and his team!
Genesis did a great job replacing our heating and air. They were courteous and helpful and we were serviced in a timely fashion.
Rob is the man!!! No Im serious, I was faced with a major challenge as we were looking to remove a wall between two rooms in our home that had a good amount of duct-work that supplied our second floor. I had received multiple estimates all over the place all telling me somewhat different things but never explaining things in the detail and the level of care that Rob provided. He took time to really assess what we were dealing with related to existing duct-work, existing performance issues with one unit heating & cooling two floors and downsides to just capping off the 2nd floor and balance issues for the size of the unit we had on the 1st floor. All of this had not been explained in the detail that Rob provided but he seemed up for the challenge and was able to formulate a plan and re-worked our duct work creating a more efficient flow with the existing furnace and A/C that we had in place which so far has been a major improvement overall flow wise with a much more balanced system. We are waiting to see how things pan out with the full summer heat but Im pretty confident with what weve seen so far that it will be much improved over what we had with the much better balance in and out of returns and registers. Rob gave us a much better plan and solution which also saved us from added investment that may have caused additional issues and investment that we had not been explained by other providers. I learned about Rob from a co-worker who highly recommend him and I would highly recommend Rob @ Genesis HVAC to anyone looking for quality, honest and great integrity when it comes to his work and HVAC solutions. All of his helpers were polite and friendly as well during the job he completed for us.
Excellent Service highly recommended.
Great service fast and friendly
Reasonable rates, extremely knowledgeable, and honest. I would highly recommend using this service.
Very trustworthy and knowledgeable