Lorie is an amazing Property Manager and extremely helpful. I would not feel comfortable storing my items anywhere else. She makes things Clear, Quick, and Easy when it comes to storing at Metro Self Storage. Amazing place and an amazing staff.
Mrs laurie is the absolute best. She always delivers great service with a big smile. Great place to store whatever you have ‼️‼️‼️‼️‼️
All I have to say is Ms Lore is the best. Love her ! She provided excellent customer service and I will send anyone that needs storage this way !!! Highly recommend!
Lore at Metro Self Storage does a great job letting you know whats right for you and always gives you the best options for your pocket with a big smile, this place fits great for me because its location and comfortability.
Lori is the best when renting storage space...she knows her stuff and is as kind as they come!
Cheap, convenient, and great customer service.
Great staff and service. Unit was clean and painted in move in. Property manager and team was very helpful. Highly recommended this location.
Great experience - very easy and professional
Back home at my favorite storage shop! Great prices and a family feel with the best customer service. Would highly recommend this business and my favorite rep Laurie D!
Lori was so resourceful and sweet! She took all precautions COVID-19 related to make me feel comfortable with how the facility is handling day-to-day. The promotion available was explained to me as well as all the amenities offered by the facility. Lori truly made the difference in my first visit to the facility. Highly would recommend based on that initial experience.
I decided to get another storage unit with this store since the one years ago in Lakeland Fl was so good to me. This store is inefficient. My Mom made a payment on my account when I was out of town because I got a notice in the mail. I was not aware that the auto pay was not processed. I emailed the Manager and she email back to get more information about the payment and she never got back to me. So I had to make my payment so my things were not sold at auction which means I paid the late fee when they were supposed to be researching a lost payment. No one is getting back to me as I have contacted the Manager Lori and the District Manager Aaron. I have had no response.
Excellent experience with Lori the manager. Kind, helpful and very good at making you know she cares. Called me back promptly and walked me through the process of booking. Highly recommended.
This location is always very convenient, clean, and Lori is always very helpful! Definitely choose this place
She was very friendly and chatty. Really made me feel comfortable about the whole process. She also gave us a quick walkthrough to let us visualize the sizes and temperature controlled spaces so we could make sure we wanted the one we signed up for online. She did great in explaining the insurance options too! Very informative and pleasant!The ducks were also pretty cool to see!The rates are affordable and the facility is very secure AND CLEAN. Hours of operation are really good too! Allows for people working any hours to be able to access their things.If I meet anyone that needs storage, I will for SURE refer them to this company.
UPDATE: I am so extremely grateful for the amazing customer service Laurie gives. She is all about making sure you are well taken care of!!! Forever grateful for her kindness & helping me resolve all the issues I have had. This is what all businesses need to strive for. Thank you so much for all your help. You have always gone above and beyond.
Maria is nice polite
I went to metro storage today in town n country Tampa and I had such a great experience with customer service I had to share with you. There was 3 units I had to clean out because someone failed to pay there rental fee. there was a lot of stuff in these units and the company I work for came to haul away the materials in these units. Elaine was the manager supervising us while we cleaned out these units and she was so friendly and her hospitality was awesome! The storage units are very nice and well kept. I would recommend this storage facility to store valuable personal stuff because the facility smelled clean and was even climate controlled. security is good too I noticed.
The place has longer hours than others so you can get to your stuff. The price is fine little bit cheaper than the other ones I found. Its always clean no debris or anyting in the the driveways.
We are using this unit for our business and are very pleased with the size and functionality of the unit the MSS has provided. Their service has been excellent (especially Lisa, Laura and Mike) and are quick to take care of any of our needs. We have told others of our experience here and one has already taken a space to rent.Keep up the good work.
Always clean and secure. Ive never noticed any bugs.
I have had multiple units at this facility, for many years. Facility and property are always clean and well kept.Manager Lori, is ALWAYS responsive, and helpful.Would recommend this facility to everyone.
Friendly staff, clean and secure facility.
Fast easy process
Lori, Manager, will assist in any way she can. Keep up the GREAT WORK.
Reasonable pricing for climate controlled storage, friendly staff, and covered loading/uploading area so you and your stuff doesnt get wet. Also carts are available to haul your stuff to and from your climate controlled storage unit.
Great customer service
Easy in and out with courteous staff. Safe gated entry and staff lives on site.
Very professional staff and management. They really help you get organized when you need it!
Clean units. Great staff!
Laurie is the best!!
Safe place!!!👌
Clean and easy access.
Never been hear stop lie .
Reservation does not mean anything.