If I could post more than 5 stars I would!Having never utilized a storage company service before, I was blown away by the welcoming nature of Aila when I went in for the first time. She went above and beyond my expectations of service and she really created an amazing first impression.My second impression- JUST AS AMAZING!I was again impressed by the advice and knowledge Aila had, but also Jonathan! They both answered any questions I had and were both extremely helpful.In conclusion, I will be taking my business no where else, as the welcoming nature of the managers really sold it for me!Also, the storage units are immaculate, climate controlled and with great security.I totally recommend!
Awesome service. Very friendly customer service. Very knowledgeable gave good advice on storing process. Even if youre not moving and just need to store a couple of items for a while this is the best place ever. Loved the quality in customer care.Will definitely spread the word for anyone needing extra space. Jonathan was amazing 👍✨💯
We are returning customers to this location This team is extraordinary with their clients. Best customer service and prices in the market. You won’t be disappointed.
We loved how swift and accommodating they are. Jonathan made it really easy to understand access and provided us with the best deals possible. Highly recommend this location!
Awesome staff! Very helpful with anything I would need help with. Would recommend this location to friends.
Great customer service! The store manager Jonathon was very helpful and informative. Will recommend Life Storage for friends and associates.
Jonathan was awesome, very welcoming and makes a moving process easy! The facility is wonderfully kept, quiet, and he answers all of your questions. 10/10 would recommend this facility for anyone.
This is the best storage unit we have ever rented and probably the most cost effective too. We reserved the unit online. The check in process was the most wonderful experience we have ever had a storage facility. Aila checked us in and she was absolutely great. She explained everything, showed us the unit before, and even helped us make sure our door-code worked before sending us on our way. She was so cheerful and kind to my husband and I.The rest of the day we moved our belongings into the unit and we never had any issues finding a parking spot, or cart to move our stuff, and never got held up at the elevator. (They provide various sized carts so there is no need to make a million trips.)Thank you again Aila for all your help and awesome customer service!Pro-Tip: Check their website for online offers. (That is how we got our great deal)
Jonathan was super helpful. Location is clean and easy to access.
Jonathan is always amazing and super helpful.I moved further away but still come here cause it’s always pleasant and they always make it right.
Johnathan showed me around and explained everything to me. Quick and easy process. Facility is clean and kept in great condition. I would recommend this facility. Great place!
Both professional and courteous, Jonathan is stellar. He made the experience so easy
Professionally friendly, communicative staff, they give you all the details, so there are no surprises later on down the road. Location is secure, well light and clean.
Aila Bello gave me and my family great service. Showed us around and turned my day upside down . Shes totally understandable .thats why I want to give her the 5 stars
Jonathan was amazing! He got me in and out explained everything and I was on my way. The place is air conditioning very clean and simple access. They even offer free truck moving up to 30 miles free. Not a bad deal so if you looking for a clean environment to store your belongs this is a nice place to do so.
Clean, well maintained facility. Aila was my contact person. She was very pleasant and explained everything taking her time. She was very professional and helpful.
Great facility, highly professional staff.
The facility is very nice love the street names used to help you remember where your unit is located. Adrian who is a new associate in training did a good job! Jonathan the store manager was very patient with him and walked him through the customer service process step by step great experience even with associate in training!
Johnathan was very helpful and very personable! Love how informative he is and very sweet
Jonathan the manager at the storage East Martin Luther King in Tampa he is awesome he helped me with everything I needed you answer all the questions where I can understand everything and hes was very patient with me and explain everything to me in a wonderful manner thank you so much Jonathan for your all your help and support stay safe and have a blessed and safe day😊😘💙 lovey lovey
I have been renting from Life Storage since they took the building over from Seminole heights storage.Jonathan and Aila are GREAT!!! They are always Professional and Polite. The Building is always clean and in order. Do NOT EVER get rid of these 2. They are a Great Team!!!As long as they are at this location this is one bill I do not have a problem paying. I really look forward to seeing them on the first of the month. Keep up the GREAT job you 2.
I actually have stuff stored here! So much better than public storage! Its climate controlled, smells like a brand new building. Amazing customer service and the walk ways are all named after streets in Tampa! I think thats so cool lol so I walk down Nebraska Avenue to go down Bayshore by my to my storage lmao. Walk ways have Street names so u might get a storage on Overstreet Ave lmao
Really happy with my experience! I got everything I needed in a storage unit and the price was right! Jonathan was also so helpful and informative. Felt like I was in good hands, a bunch of stress just melted off my back afterwards :)
Jonathan is very personal person..made me feel I was important to my needs....Life Storage is the place to be...
Jonathan provides WORLD CLASS PROFESSIONAL CUSTOMER SERVICE ❤️💯😇
Aila and Jonathan were a big help AND answered all of my questions when I came in during my move in process. Gave me some great info. on boxes and all the things I would need for my move in. :)))
Johnathan and Aila are such a pleasure to work with. They both take the time to ensure you get the right space for your items. The facility is top notch for the Seminole Heights area and is really close to my home. Highly recommend!!!
Life storage they are the best Better than any storage room I ever had. The dest clerks they are awesome very perlite very good attitude they are very helpful whatever you need anything that you need help they always there if it just questions they always got a good answer Im not going nowhere Im still here I want to stay. Ive been with them for a couple months now and I really enjoy my storage room and the people that I work with they didnt just put me in there and didnt explain to me everything they always there when you need them. I got my daughter Ashley East in here to and she enjoy it. And I will tell friends and others about life storage and let him know if they come here they got the best.LEDORA EAST
Great customer service and by far the best price in the area. Easy policies. Alia was great to work with!
The process to reserve a storage unit online was easy although it is easy to get lost in the building once you are in.
I HAD AN EMERGENCY SITUATION WHERE I NEEDED A STORAGE A.S.A.P.,AND MS AILA BELLA MADE IT EASY AND STRESS FREE FOR ME,SHE REALLY HELP ME OUT ALOT..THANKU I WILL MOS DEFINITELY REFER U GUYS, I WAS EXPECTING TO PUT A DENT IN MY POCKETS,BUT PRICING WAS VERY REASONABLE
Aila and Jonathan are great staff members and have been so helpful! The prices are reasonable and the free first month deals are really awesome and help out
Such great service. John & the staff was very organized, informative & helpful. Thank you for all your great work.
Jonathan is awesome, hes thorough and really great energy. I really love how safe they are during this covid pandemic. Super clean and one person in the office at time.
This place is awesome. I was in and out with leasing paperwork and awsome discount. And a special thanks to Jonathan Chiofalo making sure me and my family was taken well care of.
The staff is super friendly and helpful! I would definitely use this Life Storage location to store my stuff again.
Jonathan gave us amazing service!
Walked right in and got a unit immediately. Really friendly service and nice facility. Johnathan was very helpful and answered all of my questions.
Great place. Awesome costumer service. ☺️
The best customer service everVery polite and eager to help makes the move very easy
Aila and Jonathan are amazing as they helped me pick the perfect size space for what I needed to store my belongings. This facility is so clean and exactly what I needed to keep my items secured. Aila and Jonathan are so full of knowledge and a true asset to this company. Go see Aila and Jonathan they will make your experience magical. 😍
Alia and jonathon helped me both out wonderfully!! 10/10 would recommend renting from here
Very nice a friendly
I went to Life Storage today and was helped by Aila. She was extremely helpful and courteous. Climate controlled, secure and great customer service. I will likely secure a storage space there.
The building is really clean, and the staff is amazing. Thank you!
Jonathan is the best!!!! He is so friendly and helpful. I had no idea how to pick the right unit size or where to even begin. He was so patient and understanding and really helped me find the perfect unit. Thanks Jonathan for helping me know that size really does matters!
Jonathan was very helpful and friendly. He made sure that we were only getting the space that we needed, and also offered us an awesome deal on our unit. Jonathan explained everything in detail, ensuring that we didn’t leave with any unanswered questions. It was a pleasure to work with him!
Jonathan was awesome. He explained the rental process throughly to ensure I understood the rental process being that this is my first time renting a storage unit. I walked in and Aila greeted me with a smile. Wonderful associates at the front desk.
They are very nice and help whenever you need them to be I would definitely recommend getting a storage here
AILA WAS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE. MY EXPERIENCE WAS EXCEPTIONAL. THANKYOU ALL
Today I went to rent a storage and I felt so welcomed into the facility that it made me feel wanted. The Associate manager gave me such a wonderful tour of the facility she even showed me where my storage was located. She was so much of a help and I just loved seeing her happy face unlike some people that dont even smile or welcome you. This storage was the best one yet and i would definitely recommend this to others.
Ila was amazing. From letting me know when my POD arrived. Making sure I got the right size unit, showing me the property, getting me the best deal, she was amazing! If I had to.chose all over I would chose the same exact experience anagin. She KNOWS customer service !
Jonathan and Jesus were amazing! Loved this area very safe and secure.
Life Storage is a decent and fair storage company. However it is the manager Jonathan at this location that goes above any beyond in meeting and exceeding all my needs from answering questions to always lending a helping hand - that keeps me as a loyal customer.Life storage would be SLEEPING if they let this manager go!!!!
It’s great clean the staff is very friendly‼️🥰
Great friendly service, extremely clean facilities
This is a great place and inexpensive
Jay helped me get the perfect unit today. He was very knowledgeable in explaining different rental options and accommodating in meeting my needs. The whole time he was respectful and did not make me feel rushed. I really appreciate his service and will be sure to recommend this company to anyone that inquires.
I love this storage unit. Jonathan provided an amazing customer service experience. He explained everything to the T so I have no questions or concerns.
Clean n amazing place to store your things with no worries..
Jonathan was very helpful and a wonderful individual very down to earth please keep him around forever and pay raise would be nice
Best customer service!
The store manager Jonathan was amazing. Very friendly, fast great service. A second time customer and will return again.
Great customer service and really nice space, got everything I needed.
I was able to get a climate controlled storage at a decent price. Jonathan was very polite and efficient with all the details and supplies of the storage unit.
The customer service is amazing. Always a great help. Prices are very reasonable. Highly recommend.
Johnathan and Aila are very professional heat wasnt working and they had it fixed the next day Thank You
Every time I go in the manager Jonathan and his team greet me with a smile. Always a pleasure. Highly recommended.
Location is conveniently located. Price is competitive. Management team lead by Jonathan is the main reason I renewed my rental agreement at this property. Go check them out!
Johnithon provided World Class Customer Service. The move in special are great; the facility was clean and cool. Keep up the great work.
Great and easy experience! Good deals too! Staff was very helpful and nice. Johnathan C. was very professional and great.
Great customer service and pleasant clean environment. Thanks to johnathan! 😊
Jonathan was very nice and professional. Very clean facility and good pricing.
CLEAN, SAFE, INSURED AND REASONABLE.
Store manager Johnathan is always so nice and friendly .I will recommend this storage unit facility to anyone in the area !! They are awesome!!!
The Store Manager Jonathan was very helpful and pleasant to speak with looking forward to renting a space.
Johnathon was super helpful and made things easy. Loved his professionalism and his enthusiasm
The storage room are Clean and reasonable prices and the staff is excellent and they work with you
Great service wonderful staff
Was given inaccurate information the day I signed up for my unit that if I moved out on the 1st that I wouldnt be charged for another month. Once it was near the 1st I called to verify and told i would have to be out 2 days before the 1st in order to not be charged for another month. I was also under the impression that my card would be automatically charged monthly based on information given by the frontdesk worker. I was not automatically charged and am now being charged a late fee that lifestorage refuses to waive.They also beg customers to leave 5 star reviews which is probably why their reviews are inflated.Edit: after being sent to collections I had to get back in contact with life storage. They transferred me to their regional manager who was extremely rude and belittling over the phone. After going above him and explaining my situation to an executive the guy calls me back leaving a voice message that he apologizes, he misunderstood and the issue was taken care of.I would avoid this company at all costs.
Aila Bello gave me OUTSTANDING customer service!! She was well informed about everything I needed to know and made a very stressful time in my life, moving and selling my home, relaxing and worry-free with the storage of my belongings. Thank you Aila for going ABOVE & BEYOND. Im looking forward to continued business with LifeStorage!#PRICELESSMaryam 😀
Alisa was awesome, took the time to show us 3 different storages. And was so very polite.
Jonathan and Alia were great highly recommend
Mrs. Aila had great customer service very professional she explains everything very well and she was very organized.
I came into the office to check out the facility and size unit I will be needing for a future move and the managers in the office were very informative. Thank you Jonathan and aila for all your help.
I had a great experience with ms Aila bello she was so sweet in understanding she showed me it isn’t just a job she enjoy doing what she love and I wanna thank her for her hard work I really appreciate it..
They were so helpful and friendly. They thought of everything! Highly recommend
Friendly staff. Nice atmosphere. Reasonable rates. Wish storage hours were extended (currently they are the same as the store hours).
She was awesome aila was very informative and knowledgeable very happy with her service
Jonathan Made my experience one of a kind over all great
Mr Jonathan was so nice and truly knows his work. Great experience!
A great, clean facility which is hard to come by in tampa, but they do a fantastic job here.
Quick and easy with good rates, Good location, reasonable hours of access
Great storage unit! Friendly staff and clean facility!
Incredibly helpful staff. Made a typically frustrating experience an enjoyable one. Thanks to Jonathan and Aila!
Great place people were nice places brand new and clean got everything I asked for SUP for a moving truck so far they need insurance. Definitely recommend them.
The staff was very hepful... they answered all my questions and helped me with a couple of things
Great customer service from Jonathan he did a fantastic job helping me with the process. Ill refer my friends when they ate are looking for storage units.