When I get into the office the personal was very kind and helpful of what I was looking for, they showed me the units available and affordable price convenience for my package. Honestly, I was impressed of how nice and clean is the facility and storage units. I recommend this facility to everyone who are looking for a safety and convenience place to store your belong without worries. Thanks a lot.
They are absolutely professional. I had a great experience. They care about your belongings and explain everything. The process is simple and quick. I recommend this place for anyone who needs their services for a bug move. I think I spoke with Nina. Very polite! She Even cared to explain about moisture and what I could do to keep my things from being ruined. The property is very clean and well kept. I feel good about the entry and exit system and the reasonable hours! Great customer service.
The people that work here are nice and helpful. Its very big. My unit is relatively inexpensive.
Nina was very professional and helpful. I hadnt eaten all day and she gave me her yogurt. Life saver. Thank you!
I recently rented a space for my camper at this facility. The place is as neat and tidy as it can be. Also, the staff was great! Rose helped us with opening the account and orienting us to the layout. She is a gem, very patient and helpful, and she says she loves her job. I find that encouraging.
Love this place. Very nice employees here. Willing to always help you from accepting delivery packages to help resolving lost key issues with the best attitude.I have been here for over a year and this place is great. They do daily walk around to make sure things are locked and safe.. I would highly recommend this storage facility in tampa. Best prices as well.
Nina was super sweet! She really took her time to show me the units and gave me all the info I needed to get things done like mattress covers and moisture absorbers for my unit. She was very willing to help! This place has alot of options and good prices, quick and easy process.
Nina was amazing I needed a spot for a short period of time, the cost was great, the location convenient, the storage was to be expected beside a few things out of a company control ( Mother Nature) I was there for a short period of time but if needed a spot again I would use them!
Good service and overall good experience at StoreQuest. Never any issues and always accessible. Good location and very nice people working there. I’d rent there again if needed!
I’ve rented in different storage places and this is by far, the best. Very clean, I mean VERY clean and safe. Concrete walls, steel fences and 24/7 surveillance. The staff and management are really nice and polite. If you want to go home with peace of mind that your work or personal vehicle is safe, this is the place to go to. Thank you NINA!.
Fairly priced and well maintained. Caring service with a smile :)
I did everything online, It was super easy, the facility was very clean, Nina and Georgia are very friendly and knowledgeable, I would definitely recommend this place! :)
I have been with them almost a year. Great customer service, always there to solve any issues or answer any questions. During this pandemic more attentive than ever. Always keeping you up-to-date with everything related to any changes in hour or operations. Always clean premises and that is really important.
Nina and Rosa are rock stars! I had an an amazing experience renting here. The facility is clean and tidy and the service is like none that I have ever experienced.if you are thinking about renting a unit in the area, make sure you give these guys a look. Nina and Rosa are rockstars and will treat you right!
This place has the best rates around and tons of options. I was tempted to get a bigger unit just because. Nice staff too.
Easy in and out. Easy Uber/Lift from Airport to retrieve my car from storage. Staff is very friendly.
I have had my stuff stored there for almost 2 years and I definitely can Say best prices for storage. Rosa was a delight to have helped and serviced me. Rosa has awesome customer service. Thank you!!
We signed up online. The process was very easy. We spoke to Nina over the phone. The interaction with her is what you hope to get from any company. She was courteous, professional, accommodating, and knowledgeable. It really does make a difference when customer service is a priority. Upon our first visit to the site, we noticed that facility was clean, secure, and well managed. The storage unit itself was also very clean and easy to access. There are a few storage facilities closer to our home, but we are so glad we chose Storquest.
We came in today, to clean out some things. Rosa was working she couldnt have been more helpful, with issues we were having. Actually, the staff always keeps us up to date, on things. And always answer the question, I have.Thanks for keeping up the good, work.
Customer service was great. Nina and Rosa was on point with the guidelines. They have really good rates that you just can’t turn down. Check em out!
I am extremely thankful to the store Manager Nina And the assistant Rosa. Customer service was at its highest performance. The property is sparkling clean, the unit was clean, the process of move in was fast an easy. I am very happy I found Storquest Tampa for my moving arrangements. I recommend anyone needing a storage facility to contact them.Thank you!!!!
Nina the manager was awesome from when I first went till I removed my items. Great customer service as well made sure to check on us as we removed my items. I highly recommend anyone moving to Tampa or just need a storage unit to go here. Thank you so much Nina for all your help. It was a big stress reliever that you helped me. I appreciate it so much.
Amazing customer service from Rosa and Nina on site. As well as the gentleman I talked to over the phone. I can’t remember his name. Lol and we talked about how I remember names.
Great location and friendly service. I highly recommend!
NINA! She was amazing, professional, polite, and she was very helpful!If you are looking for storage, there is NO place better to use! Wish I could give more than 5 stars, thank you very much Nina!
Great location. The staff is very attentive. All my doubts were resolved by phone in a simple and clear way. I recommend it for sure.
Great service
Such an easy process! The ladies in the front office were very nice and made sure I knew how to open and lock my unit plus open the main gate with my access code before I left. This is my first time purchasing a storage unit (Actually purchasing it for a company I work at) and I am so thankful everything went so smoothly and easily. I will be recommending this storage unit to others.
Representative Rosa was very patient and helpful with which unit is suitable for me also noticed how well kept the property is and that everything was operational leaving me piece of mind thank you
Love the service!! We moved from Texas and we couldn’t ask for better service. Made the relocating a breeze. Thanks Rosa for everything.
Nina and Rosa have always been great! Very helpful and above all, honest. A pleasure doing business with them.
Great experience the customer server is top notch .. I will never do business anywhere else .
Could not give this place enough stars! Amazing people, amazing service . Nina treats you like family, makes sure you are fully taken care of ! I typically don’t have much faith in the service industry due to their lack of care, but this place is definitely not one of those kinds of places ! They are more than fair with pricing, work with you to find you the best fit, hours of operation perfectly coincide with life . If not for Nina busting her butt for us I may not have found it an important thing to keep every month .
Everytime I go to my unit or to pay my bill, there is never a hassle. The people are friendly and helpful. The units are clean. Very nice place.
Staff is wonderful and goes beyond in customer service!! I was here at the beginning of Covid impact and everything has been treated with sensitivity given circumstances, and helping folks going thru moves during a difficult time. If you need to store, vehicles or otherwise, best place to do it!
I absolutely love Nina here. I’ve been with this storage facility for several months and Nina goes above and beyond when I have questions, concerns or if I need help with anything. The support and compassion that Nina expresses sets her apart from typical customer service. It’s always great to see her smiley face when I go visit my storage. Great experience and great asset to StoreQuest.
All about location, accessibility and pricing. Lower in cost than several other storage faciliaties I checked out. Just a few minutes from the airport and always quick and easy to get in/out right on the Expressway. Site is kept very clean. Storage there worked very well for me. Nina is the manager and was great to work with. She went above and beyond to service me and that was really appreciated. Storage isnt normally a big item to review but I have to say they are in my opinion the best around in town!
Nina has the best customer service I’ve ever experienced when it comes to storage units. Super sweet lady and offers you assistance with a pleasant smile. Thanks Nina for your kindness and I will let all my friends and family know this is the best place to store anything!!
Such a great place to store my items friendly staff and super clean units in and out never had a problem you won’t be disappointed if you pick this facility highly recommend
Your website was very smooth operating. I have no complaints.
Nina is the best. She help smooth the process.
Front desk was very helpful and nice .took her time to give me the run down.
Great customer service and sales representative great facility as well.
This company does not refund money paid for time not used. If you pay for the storage unit for 2 months but only actually need it for 5 weeks, they won’t refund the pro-rated remainder. And there were cockroaches in the unit as well.
Everyone I have encountered here had such great customer service and the storage unit was very clean!
I have had, nothing, but positive experiences with this StorQuest Self Storage facility, at 6207 W Hillsborough Ave, Tampa.I began using them, back in December of 2015 and Im so pleased with their customer service, I have increased the size of my storage space with them, over the years.The property manager at the facility, Nina, is attentive, and incredibly efficient, a great administrator. She has always been willing to go above the call of duty, when there have been minor problems.Finding a facility that provides this kind of personalized service is rare and refreshing ~ from collecting packages and forwarding them to my unit ~ to addressing issues with passcodes, off-hour access, and even billing ~ Nina has been exceptional.The location suits my needs perfectly, as it is minutes away from Tampa International Airport and is a convenient stop on my frequent visits to the Florida area.Pulling up to the access gate on my visits, always feels comfortable and never impersonal, like Im visiting a little piece of my home, away from home.
Rosa was excellent ~ so kind and provided awesome customer service!
Best experience ever! They made the lease process so easy and handled everything quickly and professionally. Nina & Rosa are incredible to work with. I would definitely recommend them.
Best customer service in the Tampa Hillsborough area. One of the best rates I’ve been able to find since I’m storing for long term. Can’t beat the prices! Nina was very helpful, saved me $20 the first 30 seconds I walked through the door. I will be a long term customer for sure!
Nina in the office is very nice and professional. They are very helpful and accommodating with great prices. I recommend them to anyone needing a storage unit.
The girls that run this storage facility are off the chart. They are so professional & efficient. I am consolidating all my other area wide units to this one. Thanks girls!!!
Highly recommend the StorQuest location on Hillsborough Ave. Were very helpful, friendly, and able to provide me with exactly what was needed during my location transition. 10/22/19 - I still need the use of storage space after all this time and Nina has been the best at helping us arrange move from large to smaller space. She calls me by name and treats me like family. Still highly recommended by me for your storage needs.
Excellent customer service, if you want good storage come to them
I absolutely love Nina here. I’ve been with this storage facility for several months now and Nina goes above and beyond when I have questions, concerns or if I need help with anything. I’m thoroughly pleased with my experience here.
Thank you Nina for outstanding quality customer service. Nina has the perfect attitude and work ethic. Thanks again! Keep up the excellent job!
Never no complaints very clean and safe place also lady in front desk very helpful
Rosa is fantastic. She’s very helpful and niceShe’ll help with all your needs
Nina...... Super personality, made my transitional needs easy as pie... thanks.
Great prices! Nina is very helpful and knowledgeable. Ive been storing for a while and always see a friendly smiling face.
Nina and Armando went above and beyond for me. Excellent customer service. I am very remote from the unit and they have been extremely responsive to my emails within hours and always followed through. Including return confirmation emails.It is hard to find customer service like this these days. Thank you so much. Very much appreciated.
Rosa was excellent! Thank you so much ☀️
In the process of moving to florida, Linda and Nina in the office have been helping me through phone and emails to find a great storage unit. Making this process super easy, they are amazing, wouldnt go to another storage unit in the world. If I were there boss I would give them raises ASAP ! EXPEDITIOUSLY!!!
Nina was awesome!! Super friendly, and great customer service. She helped me figure out what my options are and what would work best for me!
Great storage service feom Rosa & Nina! Would recommend there storage to use for Tampa area.Good cost and service
I came in last second before closing and was helped by Nina. I was in a rush and needed storage space ASAP. She was very kind and helpful and Got me the right space with good access. She also gave me the first month for only $1 rent! Thanks for your help 5 stars 😁
Since I have been renting this place, I have had no issues. If and when I have a question Nicole has been very happy to answer my questions. The place is a great location for me and well taken care of.Thank you
Evy was AMAZING! She really went above and beyond to show us what her location had to offer while we are shopping around before we move. We will definitely keep StorQuest in mind when we officially make our move. Thank you Evy!
Sign up for a company storage unit and the girls were extremely helpful. I was in/out, with my unit, in about 20 min. They know the business of delivery drivers not wanting to do extra foot work, delivering to storage units and offered to keep the packages in their office of personally delivery it to the unit themselves, which I thought was very considerate. Good job ladies.
The staff is always polite and friendly, Nina makes you feel like an old friend. From the nice cold bottle of water on a hot day, to offering me a ride in the golf cart to my unit at the back of the lot, these guys are all about customer service. Thank-you!!!
Nina in the office was so helpful and knowledgeable. She knew exactly what size storage I needed. She explained everything to me in detail so I understood everything. Clean property too . I would recommend this place to anyone.
I had a pleasant experience with StorQuest. We just moved to the area and were looking for an affordable storage unit, and we found it. Nina was very friendly and helped me from beginning to end. She was very helpful with any and all questions I had. I recommend StorQuest as your neighborhood storage!
Great customer service from MS. Torres. She was very helpful in all areas of the unit. She even showed us other options to pick from.
My rental experience with StorQuest for almost 2 years was excellent. I am sorry to here of Armando passing. He was my first contact and he was so helpful and kind to me as a newbie of storage rental and Nina Torres made my day qs easy as possible as I was moving out my storage items and heading to South Florida! Keep up the Good work.
I stored my belongings at this facility for approx 7 years. I lived a few states away and never worried about my stuff. The staff was always professional and communicative. I informed them recently I was going to clear my storage unit out and with my permission they cut the lock before I arrived, so it was one less thing I had to worry about. When I did arrive, Nina was BEYOND amazing! She was so helpful and supportive while I was going through my belongings that I hadnt seen in years. I left feeling grateful that I chose StorQuest for my storage needs. Once I pulled off the lot, I was no longer a customer... However, 2 days later, I receive and email from Nina asking if I was ok and made it home safely? I was so touched, what a kind thing to do. I would absolutely recommend StorQuest!! Safe, secure facility and excellent customer service!
Linda was very helpful with our move from IN to FL! We ended up having to get a bigger unit last minute and the transition was a breeze. The staff is very friendly and helpful and the property is clean and well kept! 5 stars!
I keep coming back because of Nina: she is a wonderful person and make it worthwhile being here and its a pleasure doing business with you all Thanks
Completed a long term rental last month. A couple issues Id consider minor. After years of torrential downpours, local flooding and extreme temps, our belongings emerged in excellent condition -- save for one wood office desk that incurred expansion due to evident moisture in a back corner. Guess what? Insurance covered it immediately with ZERO fuss.Only other nitpicks were the leaf-blower sending sand under the rollup door. Not much, but noticeable. I understand they are installing new doors and seals soon, so that will be addressed. The exit gate code kiosk forces you to get out of your vehicle too. Unwelcome during rain. Weve endured much worse, however.Best part was service. Things happen. Gates codes fail, etc. Management was right on it and quite helpful at all times. Linda and Nina were a pleasure. In all, a 4-star rating. Solid choice - VERY convenient!
Great location. Easy access. Room to maneuver a vehicle for pick-up or drop-off. Very clean property. The exit experience could be a little easier instead of getting out of your vehicle to enter the security code, they can either eliminate the need to use a code to exit or move the code box closer to the path of exit for your vehicle. In bad weather like rain, you have to access the Box pretty much on foot so you are subject to the elements. I still gladly and give it four and a half out of five for location. Cleanliness. Security and staff
I have been storing here since 2008. This place is well kept and the ladies in the office are always there to help with whatever I need.
Courteous and efficient staff showed a couple of differently sized units before I made my choice.The whole site was clean and well maintained and the entry and exit gates worked without any problems.When I moved my belongings out and closed my account, they were just as pleasant and efficient as when I “moved in”.Overall, they made the hard work of a double house move more bearable.
My cell phone charger broke and the ladies in the office let me charge my phone while I unloaded my truck and provided me a nice cold water bottle! They certainly go out of their way to accommodate their customers. I definitely recommend this facility.
Renting here for over a year with no problems. Good place in town and country.
It was good experience and pricing.
Few years ago I was looking for a storage unit that I could trust my belongs at. Id like to thank the friendly staff for working with me, hooking me up with all kind of discounts (specially military). They worked with me even when I was gone. When I returned all my stuff were still intact. This place is clean and drama free. I definitely recommend to my brothers and sisters in arms.
I have been a loyal customer of StorQuest Self Storage on 6207 W Hillsborough ave. It has been a really long time since I have received the level of Great!!! customer service. That I receive from this storage site. The person that Im mainly talking about is Nina Torres her customer service is off the chart. Her patients and dedication to her job is absolutely amazing! This company would be doing itself a serious disservice by not advancing her as soon as possible. If all businesses a hired people like her. Thier business would immediately prosper! I would like to personal thank her for the many pleasant experiences. Good job thanks for caring and making life a little easier 👍
Moved my stuff from Orlando (different storage company) to this facility, and what a difference!! I felt like I was just dealing with family. SO friendly, so accommodating and a very clean place. I stepped in and Armando greeted me with a sincere warmth thats lacking in many places. He showed me everything I needed to know and I was in and out in no time....and an incredible price(best in the area). Next visit I had some issues not storage related (my car battery died back by unit), and the property manager Nina found out and came out without me even asking, and jumped my car! It was a HOT day. Armando came out to assist too. Nina also made me feel at home while I waited in the office for moving help arrive. There are so many good things to say about these two, but if you want great prices, a clean facility, and exceptional customer service...this is the place!!
Nina is the best! She made my process as painless as possible! I recommended anyone looking for the best price and customer service, should come here!!!!
Great place made everything super easy! The Staff was very professional.
Clean and safe. Nina and Rosa were very helpful. Great location.
Awesome service. Great location. And staff is great!
Nina was great and very nice the property was clean i love to speak with her because she is very polite
Nina was awesome. She was able to find the right storage for me. One less thing on my plate.
Customer service is on point. The building manager is an absolute boss. Quick, efficient, friendly. She was quick to let me know where I save money and was truthful (as I did my research). Clean units. 10/10 would do again!
Nina has been here a long time and knows her stuff. She is always here to help with any issues. I definitely recommend this place
This is a great location. Niña and Rosa were so helpful and answered all my questions.
Nina is one of the most positive people Ive ever met. Storage space can be found everywhere, great people are found right here.
“Amazing Nina” she was very helpful and caring, I actually came in on accident had a reservation at another storage facility, but her kindness and willingness to assist made me stay with them. Place was also very clean. Thanks Nina!