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Desert Palm Nails Salon
15409 W Greenway Rd, Surprise, AZ 85374, United States
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Desert Palm Nails Salon

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An
Review №1

They treat my daughters and I so amazing everytime we visit. We go every 3 weeks for pedicures and nails and leave super happy EVERY time! Friendly and professional with good prices. I recommend the coconut pedicure.

Am
Review №2

Been going here for a long time and Vee always makes my nail dreams come true!

Kh
Review №3

Second time coming here. Had two diff nails techs and my nails came out so nice !

Ti
Review №4

Very nice and did a fantastic job on my nails.. love it

Ka
Review №5

First time here and I was a walk in and it wasn’t too busy at all! The service was great and the prices are great too!! This is definitely my new nail place!

Co
Review №6

They do such a good job on my nails that other guys compliment me on them. Yes Im a male that gets my nails done and painted and their impressive enough that I get compliments all the time from men and women. If youre looking to get your nails done or anyting I highly

Ke
Review №7

I was able to get right in to fix a botched gel manicure I had had a few days prior, which was nice. Prices are higher than other places, unfortunately. The lady I had cut my cuticles WAY too far and made me bleed on 3 different nails and tried to hide it. It’s been over a week and my cuticles are still sore. I showed her a picture of what I wanted done and I pretty much got the “Pinterest fail” version of what I asked for. But she didn’t speak much English to understand what I was saying on what to do. She and her coworker sat and talked in Vietnamese (?) the whole time I was there. I’m not ridiculously upset because I know some things can happen while trying to find a good nail salon and it wasn’t the worst experience I’ve ever had... but it’s definitely not even close to the best. Won’t be back.

Mi
Review №8

I have a VIDEO of a NEW young man doing my pedicure while WATCHING TV, my 6 year old granddaughter could have painted my nails done faster than he did. The OWNER, and other man and lady worker were ALL on their phones obviously NOT paying attention to what he was doing. I should have k own when you walk in and the place is EMPTY.

Ma
Review №9

They do a great job here. Take their time and are friendly.

Ka
Review №10

My mom and I went and got the deluxe pedicure so awesome. My legs and feet feel silky soft and very relaxed. Highly recommend this spa. Very friendly staff and great selection of colors 👌

Am
Review №11

They always do a great job dont get the basic pedicure do the coconut pedicure. I always try other places and always end up back with them.theh take the time to do it right

Ka
Review №12

I’ve been going there for a long time and they are amazing! Every time i go in they do an amazing job. Would recommend

Mi
Review №13

I dont know why others had a bad experience here. My visit was wonderful. Andy did a great job on my nails. Plus they are cheaper than other salons for a fill, which means I can tip more

Lu
Review №14

Overpriced for a fill ($15 more then elsewhere) and little kids nails just painted. The workers were nice. But their prices wont have me back. Too many other shops out here do just as good for ALOT less money! Then they expect a tip on top of it.

As
Review №15

Loved my experience. 💙

Kr
Review №16

One of best pedicures in 20+ years. Did the deluxe pkge with Mimi- fantastic job.

Le
Review №17

For a while this place did really well the only thing that I saw they werent good at was designs on nails but the staff was friendly and overall i was happy with my nails. But last time the woman cut me 3 times and everybody was rude I dont know if they are just having a bad day but honestly I probably will not be returning after going there several times

Ki
Review №18

I have been going here for 3 years! Its a great place. Great service.

Li
Review №19

Ive always had great services at this salon.

De
Review №20

Very nice! We wanted special nail art & it was awesome. Thank you!

Br
Review №21

My first time in and I was so pleased. Such a nice and quiet salon. My nails look so pretty and perfect. The nail tech was also so gentle and sweet! I will be back! 🥰💅

Ch
Review №22

They were on time and worked efficiently.

Le
Review №23

So i went and took my niece to get our nails done at this place today, to be honest they do quality work but it was very pricey and i honestly think they took advantage of us. $120 for both our full sets of nails is incredible.

Vi
Review №24

I called and was quoted 40 dollars for a new set w/gel. After I had my set done, and went to pay and leave, the same woman who quoted me 40, now says 52 dollars..... I have never in my life seen a bait and switch like that from a nail salon. What they did was illegal and Im beyond upset. Ill warn everyone I know to avoid this place like the plaque.

St
Review №25

Great service. Clean. Reasonable price.

br
Review №26

Fantastic experience with amazingly talented technicians; highly recommend!

Wh
Review №27

Just wanted to update my review saying that Andy does the best here!

Pr
Review №28

The wait wasnt long. Didnt take long to get my nails and feet done. Wasnt too happy with my eyebrows.

At
Review №29

My friends daughter bought her mom a $ 50 gift card....well since covid and closingvthey didnt get out to use it..as they finally went the staff said its expured..would not value it...no services but have no issue taking money from a child. It was one week past!! Then they get employee family to try to give a good review on the page and got caught.It takes nothing to be kind or have good intentions. The is bad business...beware!!!!.

Dr
Review №30

This place is awesome, I really loved my nails and good quality. When I got my pedicure just regular polish it actually last 3 weeks which I was very impressed. Appointment is a must they are usually busy.

Gi
Review №31

The lady who helped me barely spoke to me. I wanted to fingers with sparkles on each hand and she was too busy talking to her coworkers to remember so they’re polished differently from how I wanted. I also just found a nail that wasn’t cut right but she added the acrylic on top of it anyway it’s just hanging under it so there’s no way I can correct it. On top of the fact that I only got a regular full set and regular polish I was charged $5 more than what I was originally told. I definitely will be taking my business when I need a fill.

Cr
Review №32

This was our first visit and we are loving it! We have 4 people in our party and we are all seated together. We did make a reservation. They had only two people to start us but a third joined a bit later. They are very pleasant! The place is clean and comfortable. We will definitely be back!

st
Review №33

Vee did a gave a great pedicure.

Al
Review №34

If I could give zero stars I would. This place was horrible. First off they told me three times it would only be 5 minutes. They gave me the gel colors and I picked one out and she didn’t even go look before telling me that they didn’t have the color I want. Fine so I picked another color. They didn’t have that one either. I picked another one and she brought over a completely different color. As she was doing my manicure she barely did my cuticles and pretended like she was shaping and filing my nails. After the second coat on my nails she asked if I wanted a design I said no. She asked if my nails were okay and I told her no they were uneven with the polish and she tried to tell me that it was my nails that were uneven. I asked her to please take the polish off and she told me no she can’t because she already did all of my nails. Needless to say I will NEVER go to this place again. They are horrible.

As
Review №35

I got my nails done with a friend here on Saturday and ended up getting pedicures too, the pedicures were wonderful and the girls doing them were very sweet too, but the man who do my acrylics was very rude. He was practically digging into my fingernails while filing them with the electronic filer, and left a couple very sore and burning, I couldnt even touch them. The nails look beautiful, and the prices are great, I recommend this place for an amazing pedicure and beautiful work, but I wouldnt give it a 5 star because of the way my hands were treated.

Qu
Review №36

I love them there so gentle, you get exactly what you all for... Price is just right...

Da
Review №37

Everyone was very nice from the moment we walked in! Waited about 5 minutes, then they called us back. Wow! What a great pedicure! We got the Deluxe - hot soak, massage, mask, scrub, parafin wax treatment, nails/cuticles done, nails painted - all for $40! We will definitely be back! Its been a week and my toes still look great!

Kr
Review №38

Came in at 4:30 and said they were closed they had the open sign on and closed at 5 just wanted to simple pedicure for me and my daughter this wasn’t the first time they’ve been unpleasant

Do
Review №39

The shop is very clean and the technicians are friendly. Meme does a fantastic job. They all take pride in their work.

Ri
Review №40

My favorite place!!! I relocated from another state and it took me over 6 months to find a place I can regularly use for my nail services. My girls love it here as wel . This place exceeds my expectations every time.

Ka
Review №41

Love the skill of the staff and the amazingly reasonable pricing. I have never been dissatisfied with the experience I’ve had there!

Co
Review №42

The new owners of this salon are fabulous! I get all my gel manicures done by Son (pronounced Sean) and they last for at least two months. I am not great about going in for my fills on time every 2 weeks, but the nails still stay on and look great! The place is clean, the staff is very friendly, and the supplies they use are top of the line. They always remember me when I call, and appointment scheduling is easy and hassle-free. I have to drive more than 30 minutes to get here and it is totally worth it. I would recommend this salon to anyone!

Ni
Review №43

I went here a while back for a pedicure. I was happy with the results plus I was a walk in and nine months pregnant and so I was concerned that they wouldnt do my toes but they did and I thought the girl did an excellent job. But I went here two weeks ago to get my nails done and I was a walk in and happy to be able to be seen with in 15 min of arrival. But when I sat down the man doing my nails was fine but I asked him to make my nails a little shorter bc of my work and then I wanted soft squares and looking at my nails I can see theyre a little crooked and my index finger nail is a little longer than I wanted. I also asked for a snowflake on a couple of my nails and he said they wouldnt show up which I think is wrong bc they would have. And my polish has some spots on them and theyre not completely smooth. I feel like he rushed my nails.

kj
Review №44

Been coming here for about 4 months now. Love this place. Great pricing for the quality of work you receive. Have people ask me all the time where I get them done. Working in retail my nails take a beating and they always hold up and look great until my next appointment. :)

Ch
Review №45

My fav place to get my nails done. Andy is the best. All the staff is awesome and does such a great job at doing exactly what you ask for. Dont believe any negative reviews, they are extremely accommodating and professional :)

Ir
Review №46

I went to Desert Palm Nails about March 29, 2019. I went for a gel manicure and she asked me twice what I wanted. No one uttered a word to me after that, not a smile, nothing. They talked over me in Vietnamese or Korean (which I consider VERY RUDE) and said nothing to me or the lady next to me. And they charge an inordinate amount of money for their rudeness. I will not grace their doorway with my presence ever again. To me customer service, professionalism and courtesy with a smile go a very long way. This place has nothing in any of those categories.

Wa
Review №47

They are amazing and super nice! I will be coming back here again and again and recommend them to all who are looking for an amazing nail salon in surprise!! Lee was so welcoming she did a perfect job on my nails! Mimi did my first ever pedicure Im looking forward to trying the scrubs next time.

Br
Review №48

Ive been going here for almost a year. They do an amazing job and are always friendly 😊

KC
Review №49

I come here all the time, every 2 weeks! Sean does an amazing job as everyone else in the shop. I will never go anywhere else no matter how bad my nails . I love getting the hot wax during my pedicures. Simply the best nail shop

Ta
Review №50

This is my favorite nail salon I found them when when one of my nails broke and needed a repair, they are polite, friendly and never afraid of a challenge when it comes to new art and ideas. Definitely recommend.

An
Review №51

I’ve been coming here for a few years and always love it here everyone is so nice and professional. the owners are so great they always have me laughing, Sean is the best for nails. I always get asked who does my nails well here he is .Im always impressed with the new styles they come up with highly recommend

wi
Review №52

I absolutely love coming here! Everyone is so welcoming and kind! They have amazing prices! Plus I love the way they do my nails! Ive tried other places but they always cost more and Im not satisfied with the work they do! Ill be coming in today to get my nails done just before Christmas!

Ta
Review №53

New to the area and decided to go to them. Called and made an appointment. Their address in Google had us going in circles which made us 10 minutes late. When we got there she said oh we can only do the fill and full set now, no pedicures. I said oh ok, well find somewhere we can get both. Asked if I could use the restroom and was told it was for paying customers only. Best believe the thought I had of trying them another time, went right out the window. Never will they get a dime from me! Just rude!

Ra
Review №54

Called in for a pedicure and was able to be seen right away. I was greeted nicely and felt welcomed. It was clean and organized with the TV on. I didnt feel uncomfortable like other establishments Ive been to. Where they constantly talk amongst each other and I cant understand what they are saying. It was very professional and relaxing for me. I didnt catch the name of the gentleman who did my pedi, but it was fantastic. Nice work, detailed and soothing massage. Cant wait to go back and get my hands done.

Tu
Review №55

Was told that I would need to wait 30 minutes before I could get my pedicure and full set of nails and that they couldnt do both( pedicure and full set) I would have to choose which service I wanted. Extremely unprofessional.

S
Review №56

These folks do a fantastic job! Ive been coming here for over 6 months and my nails always look wonderful and last a long time. Like a previous reviewer, I too am always being asked where I go to get my nails done! Theyre great at what they do and Ill keep coming back for the great people and service!

Ma
Review №57

Im posting under my boyfriends account because for some reason I cant post under mine.However, tonight was my 3rd night going to this salon & Im very impressed with their customer service.Besides the fact they were clearly packed and I was a walk-in they were still able to accommodate me for both a mani & pedi. Its 8:33PM, they close at 7 & two of the techs are just now leaving because they took the time to do my nails. A good job, at that.Also, I always see them practicing proper sanitation rules.I get very simple nails, just plain gel that anyone can do but I will continue to come here because of their customer service.

Ci
Review №58

I absolutely love having my nails done here and the pedicures by Tony are to die for. Sean does my nails and he is so funny and very talented, he does awesome designs on my nails. Since moving to Arizona a year ago I had gone to several nail places with no luck. Then I saw someones nails that I loved and she told me she went to Desert Palm and I made an appointment and have been going ever since.

Ly
Review №59

Great place. Been here a few times for pedicure. Very nice sweet people. Very professional and thorough. Highly recommend

Mo
Review №60

Finally found a nail place in the area that listened to me! Lee did an excellent job with my pedi/man I. She listened to every request and took care of every need. I will definitely be back.

Re
Review №61

I have been getting my nails done with the same nail tech for about 5 yrs now. They mean business and are very professional. Attention to detail at the fullest. Tight-nip family that makes it very enjoyable and comfortable when I walk in to get pampered.

jo
Review №62

I love going there they are so friendly I get complements on my nails at least twice a week. I like the smooth finish. go there and give them a chance.

Li
Review №63

Love love love this place! They always do my nails perfectly and thoroughly impress me everytime! The people here are so sweet and even remeber you when you come in! They can have a good time and do great work at the same time. Very clean, great prices, amazing service, and beautiful work.

N
Review №64

Very professional, friendly, and always do my nails sufficiently and sophisticated! All the ladies and gentlemen are awesome. They have a forever customer in me!

He
Review №65

They are great. They get you in and I always get compliments on my nails. Also, the pedicures feel wonderful and my feet look beautiful. Awesome customer service!

Pa
Review №66

My first time visiting this location and the service was amazing. Everyone was so nice and sweet! Vee did my pedicure and she surely made me feel comfortable and made sure all my needs were met and more! Thank you sooo much for everything yesterday! I needed it!

Vi
Review №67

I’ve been here several times before and the last 2 time they have been “too busy” according to the lady at the door, however there were only 2 people waiting and 5 nail techs. The shop must be under new management. Horrible, I won’t even try again. Thanks

Kr
Review №68

I moved to Surprise about 9 months ago and have been to at least 6 nails salons trying to find one that I like. Someone at my drs office recommended Son (Sean) and I am so happy they did! Son is quick but pays great attention to detail. The cost is comparable to other salons.

Ma
Review №69

FIRST TIME THERE..ANDY DID A AWESOME JOB.. WILL DEFINITELY GO BACK..

Ju
Review №70

Clean, great staff, best nail place in Surprise. Prices are reasonable. Service great

me
Review №71

Best nail salon in surprise! Sean can do 3D designs, flare and any other shape. I also get waxing and pedicures here and am never disappointed

Br
Review №72

Love the way they did my nails! Exactly how I wanted them and took their time. But they charge $5 more for a different shape of nail, stiletto, coffin, almond, etc.

Er
Review №73

Make an appointment, always give 100%

St
Review №74

The lady who did my pedicure was amazing but one staff was rude and disrespectful

Si
Review №75

It was my first time here. They took their time. Would definitely try it again.

Ca
Review №76

Been getting pedicures and waxing done here for the past 3 years. Love the people and the quality. Very friendly and are very personable. 👍🏻👍🏻

Lo
Review №77

My go-to place for a relaxing Sunday pedicure...its close to home and the technicians there do a great job!

Do
Review №78

I will return. The staff very friendly, personable and can communicate. Salon is clean and welcoming. My mani / pedi were done with great attention to detail. Thank you Desert Palm.

Sa
Review №79

Found my new nail place! I’ve been searching around this area for years since we moved to Surprise and have been disappointed by either customer service or the quality of service. But I got the best set of nails I’ve ever had and by far the best pedicure here.

Br
Review №80

Great pedicure awesome and friendly staff.

Er
Review №81

Great service and very professional! I love my nails❤❤

Er
Review №82

Does anyone know where the bald guy Tony went? I would like to keep getting my pedicures done by him but he no longer works there

Ce
Review №83

Best pedicure, reasonable price

J
Review №84

Charged my daughter $37 for acrylic French tips and wanted to charge extra to shape them.

Kr
Review №85

Clean, professional, friendly and did a beautiful job. I would highly recommend!

Ju
Review №86

Had the worst experience yesterday January 8th late Sunday afternoon I took my daughters and nieces to get there nails for the first time to get pedicures ands manicures and eyebrows done I have been here before never had a problem till yesterday, there was a very rude and pushy lady that worked here and as I was waiting to be next i literally watched her be so rude to other costumers.this lady talked bad about my 4 year old, shes did my my nieces nails and messed them up I ask her to redo them, she started getting extremely rude and literally started yelling at me while she was doing my 14 year daughters nails she had the nerve to tell her that I need to stop scaring her costumer away,when in fact she was the one being very rude! she told my daughter that she was going to tell everyone there to remember me like I was the bad person here, she told my daughter that was trying to control her who do I think I amAnd that she doesnt let anyone control her Okay what the hell! There was a guy here that always did my nails good his name was Sean and I told her Ive came here before and Ive always liked there service and I dont know what happened this time, she said he no longer works here because she kicked him out and that she wouldnt do my nails and if I wanted my nails done that I should go to him hes on bell now and works at 2007 nails on bell and she kept telling me and then demanding to go to him many many times and yelling at me, Iam very angry and embarrassed for what I had to experienced yesterday especially in front of the kids this lady was so unprofessional really I just want to enjoy time with my girls and get pedicures never thought it would end up like this. I do not recommend anyone to come here and have the experience in had very awful 👎😡

Ra
Review №87

Always happy with the result

Pa
Review №88

The worst customer service from them. I requested to have my acrylic nails removed due to Shawn s error. My fingers were is such bad condition, I had to get them removed. I also asked for my money back. Well that didnt go over well with the owner Cindy I think. I sat at the table with Cindy, who was to soak them off. She said nothing the hour I was there. I asked a few times, are you alright. Excuse, Im tired each time... I said Ive been coming here for a while and Ive never seen you this quite. Still nothing.. I said, I know Shawn didnt do this intentionally.. As she Cindy was finishing, putting the oil on she said here is your money and practically threw the money at me with my fingers full of oil. All I could do is, take a deep breath, wash my hands and leave. I would have gone back for Mianis, Pedis and waxing but, not after that treatment.

Er
Review №89

Sean is amazing. The female there is bringing down his business with her lack of customer service and experience.

Ri
Review №90

Great service always.

MO
Review №91

DONT GO HERE PLEASE READ THE WHOLE REVIEW !!!! Came in for a mani and pedi and the lady was very demanding on getting GEL because it costs more also got my eyebrows done and she demaned for my lip to be done ! I said no multiple times about the gel and gave in for the lip which i hardly even had hair on ! she made me feel very uncomfortable several times SHE WAS HORRIBLY DEMANDING ABOUT.EVERYTHING !! SO I was waiting at the chair for the pedi for about 20 min finally she starts but doesnt finish ! So another guy comes 30 min later ! And finishes . I finally get in the chair waited 10 min and again For my nails she comes and puts the tips on and leaves again 15 min later she comes back and only cuts the tips on one hand !she leaves again ! I wait another 20 min and another guy comes and CUTS MY OTHER HALF ! They were so different i felt like a 4 year old did my nails when she cut the first half ! He fixed them to look alike and line up he finally does the trimming of the extra nail and i go wash my hands and theres shavings all over my nails !! Unwanted nail dangling everywhere ! Then a 4th worker comes and he takes the nail polish out I finally spoke out and said can you take some of this unwanted nail off ?? Before you apply the polish ? He finally noticed and took it off He had the wrong color and I explain that and the lady yells across the room when she was not even in the conversation and asks me to come get it myself very rudely ! Like how is that professional ? He applys color and i was over it by then . While drying my nails I noticed my eyebrows were so uneven ! I ask if anyone can do them besides the lady because she took SOME OF MY EYEBROW OFF !! & they say no she rushes me back there to where she does them rushing me and pushing me saying she doesnt have time for this ! and claims she did them right but she never even cleaned them up with the pluckers after the WAX ! then says how am I supposed to clean them up with the wax i will take your whole eye brow off I explain thats what they use the pluckers for !! To clean them up she argued for at least 5 min pushing my friends arm for her to listen while she explained something that she made no sense telling her Tell your friend !! Referring to me as if I was not just right there for her to say it to me ! Physically touching her arm multiple times while shaking in anger ! She also did not apologize or fix anything ! I am traumatized my eyebrow is bald in a place ! Thats not even the end of it ! The wax she used was so hot it burned my skin i literally have a rash and burns !!! Above and below my eyebrow!! I am so disappointed in the customer service and service i got multiple people worked on me 4 different people ! Just on my nails ! I payed 70.00 i should get what I deserve !?SO TRAUMATIZED !!!

Ad
Review №92

I had horrible service today when I just went in to get a Pedicure $35 down the drain. You can tell the Salon was pretty busy today and the workers were under stress but does not give them the right to be rude or try to rush me out of the chair. The owners girlfriend/wife Audrey had a very snappy attitude you can tell she was in a bad mood for whatever reason. They did not take the time on my toes like they have in the past they half assed it big time. I am not happy at all with the work they did I could of done this job at home. I asked once if they could fix something the way I like it and it was a problem the woman snarled her response! There was other things I wanted to tell them I didnt like but with their attitude I didnt want to say much. They would ask like that?? I would just say Yes. They made me feel very uncomfortable and I usually love that place. I will never go back as of today they lost a customer. By the way the managers girlfriend/wife Audrey would have attitude then shortly after say something in chinese as if its not obvious shes gossiping. I left no tip.

De
Review №93

Great pedicure! Favorite nail shop in the area.

Je
Review №94

Amazing place to get nails done!

Di
Review №95

Very Rude people that work at this location. I am always willing to wait for a service but I will not tolerate these people speak hastily to customers.

Br
Review №96

Good service, good quality nails, and great prices

Mi
Review №97

Amazing job!! Great attention to detail!

Sa
Review №98

Drove all the way out here at 8am from peoria and the place doesnt open til 10. So not happy

Ca
Review №99

Amazing service & amazing work!!

Lo
Review №100

Great service!

Information
95 Photos
100 Comments
4.1 Rating
  • Address:15409 W Greenway Rd, Surprise, AZ 85374, United States
  • Phone:+1 623-975-2086
Categories
  • Nail salon
Working hours
  • Monday:10am–5pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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