I trust this service center so much. Their prices are great and work is excellent! Receptionist takes very detailed notes about my car problems for the mechanics to use. Often I get a call from the mechanics when the work is finished and they review the work they completed.
Ive taken my car here twice and both times, Ive had excellent experiences. Prices are fair and reasonable, work done was excellent and thorough, and everyone has been personable. Honestly, its my go-to shop in town!
We absolutely love taking our vehicles here to get work done. Sometimes its difficult finding a mechanic that you can trust but when you do you dont even think about going anywhere else. We recommend Shuppes Auto Shoppe to anyone living in the Sun Prairie area or to anyone passing through that needs auto work done.
Great guys to do business with. Nice to find a group you can trust.
Shoppers took my truck in on a tow as my ball joint had failed, they had very fair pricing and while recommend more repairs they only fixed what I truly needed and got my truck back on the road! I would recommend this repair shop as they were very friendly and completed the repair in a very timely matter!
I tried calling and was put on hold for about 5 mins and hung up on without even being talked to.they called back and then hung up on me again when I asked if they were really busy. Very poor customer service.
Changed oil and rotated tires. Good job.Would highly recommend them.
Weve had a great experience with both of our vehicles at Shuppes Auto. Always very fair and honest pricing and they do quality work on time. Took my wifes car in today to get the headlight replaced and I was in and out in 10 minutes. Would highly recommend trusting John and team with your car.
I came here for a quick auto repair and John and his team were very welcoming. I called one hour before and they got me in right away and out in less than 30 minutes. Great service, fast, and affordable! I will be back!
Love Schuppes - I take my work truck there for everything and my personal car as well - they are prompt and let me know what needs to be done and do great work - they also make suggestions if something is needed or let me know if something could wait till a later date - great place, great people
Nice people, fast work, and fair prices. I recommend this place to everyone.
Staff is always honest about what needs to be fixed and when. Dealership wanted to replace my tires a year ago and they told me i could get another year out of them. Love that!
Shuppes Auto is the best! All the staff here are excellent. I have had multiple experiences where Ive been told by other mechanics that work was needed on my vehicles when Shuppes told me none was needed at all. Fair prices, quality service, and honest people! Really appreciate the work and service they provide.
Friendly, honest mechanics who know their stuff
We started going to Shuppes due to our previous favorite mechanic always being booked and not being easily able to coordinate drop-offs and pickups once we moved out of Sun Prairie. Once we started using this shop we never went back. The staff at Shuppes are fair and honest and never recommend unnecessary repairs. Sun Prairie is fortunate to have this business as they are real asset to the community.
My boyfriend and I are just moving to the area and unfortunately had to get the car serviced right away .. I must say the staff working here may have been the nicest people we’ve encountered while being in sun prairie . They were fast, very helpful and super friendly ! He spent extra time on my car free of charge and the secretary was just the greatest ! They weren’t rushing or money hungry ! VERY HONEST PEOPLE ... I hope nothing happens to the car but if it’s does I’ll be here again gladly !
I got a tow to here, on a Friday afternoon. Got in about 4:45, or so.On the way over, on the phone I was told that I wouldnt be able to have my car looked at until Monday! They were closing soon, and all booked up. So I was going to try to get a rental. They were so awesome to me, they realized how frustrated I was and a little upset, and since my issue with my vehicle wasnt a huge deal, took a peek at it anyway. And within 25 minutes or so I was back out on the road and ready to enjoy my weekend! Thanks to this place!!
John quota a fair price for repairing my rear struts and sway bar link; he even came in under the quote. Great staff to assist and provided a ride home after I dropped off car. Id recommend him to anyone
Best place to go nice people John is awesome give him a 10 Star.
Cant say enough good things about Shuppes. They fix whats wrong and dont BS you about whats not to run up the repair price. Recently I drove in from Middleton, dropped of my car, and rented a car for the day so that I could get my car fixed by people I trusted--and I live across the street from a repair shop.
Ill never take my vehicles anywhere else. I agree with the other reviews. This place is an asset to the community, as far as auto repair. Thanks Shuppes!
Went to Shuppes to have some work done because I was having trouble with rusty bolts. He suggested replace the whole distributor instead of going through the trouble replacing the cap and taping new holes for bolts. I can tackle things like that myself so I did. Having him suggest that was very helpful and I appreciated that he didnt try to just take my money for no reason.
They did a great job. Great customer service. Explained all of my repairs thoroughly.
Been taking my cars to Shuppes for 14 years. Honest, fair, reasonable and competent. When you find a garage you can trust and feel good about, you count your blessings.
Excellent service! Fair price.
I have gone here for about 10 years and can tell you they do great work! Very honest and trustworthy.
Bought a battery here. Very nice people and good service. They sell the best batteries - Interstate.
I have been going here for many years and always receive the best service. They let you know what your car really needs, they dont recommend unnecessary work and always have the best interest of the customer when checking out and working on your car.
Terrible. Took my car several times because a relative recommended. Didnt bleed my brakes so my brake peddle went to the floor when I picked up my car, it was scary. Another time, I had to add brake fluid to the master cylinder myself. Yet another time after the axle was replaced, a suspension bolt is runpbbing on my wheel and Im paying teice because Im paying someone else. Never letting them touch a car of mine again. They also never check anything. I asked for the whole car to be looked over and the other shop found a fog light needed replaced and another detail. The secretary laughed at me when I said I was taking my car somewhere else and claimed they fix several of this shops repairs, but Ive never had to return to a shop within a week, ever before. Ive had to return to Shuppes at least three times because the work was not done right. They also claimed my car is high miles, but Im not sure what corelation that is to making sure my brakes are bled among other things. They have been both incompetent and pompous.
Best repair place around, no question. Been coming here for a decade and always been treated like a million bucks
Great staff, very upfront and honest, and not overly priced.
Great and honest work.
Personally speaking,its not too many places where you can go where you can trust the mechanic and the mechanic wont rip you off.im proud to say that shuppes does good work and are very trustworth.they will continue to get my business plus chris is very professional and shes a sweetheart.
John and his team are excellent - reliable, fair, honest, and do great work
Fair price, no bad vibes, keep it groovy. Thanks!
Best place in town!!!
Fair, honest and great value