After taking my car to a Mercedes dealership in Waukesha, being lied to and getting an estimate that I KNEW was too high/unnecessary I knew I had to seek a second opinion. I found Hammers through the Costco recommended repair shops/discount program. From diagnosis to completion I COULD NOT BE HAPPIER with their service. At each point of the diagnosis and repair I was spoken to in a friendly manner AND as a valued customer. I was very happy with their honest, straight-forward communication, prompt updates, the use of a quality loaner vehicle, clean waiting room and covid sensitive employee behaviors. Im SO happy to have found a place to take my Mercedes that will be well taken care of without the worry of paying for more than is necessary, at an HONEST PRICE. Thank you Hammers! While Im hoping I wont need much servicing in the future I know where Ill go if I do!

Collin and the team at Hammers made quick work of the hesitation issue in my engine which had been occurring for nearly a year. Even though routine testing showed no codes, their thorough approach got to the core of the problem. I had my car back the same day, and am happy to say it is running great. Collin was polite and knowledgeable, and I had a loaner car for the day. I highly recommend Hammers auto! Thank you.

They did a very good job on my car!!! The service was fast and everyone there had great customer service! My car actually drive wayyy better than what it did!!! Thanks Collin and team I really appreciate it!

Needed an auto shop to charge our Cruise N Comfort air conditioner for our camper van, and these were the only guys in Madison who were confident enough to do it for us. They were very friendly, professional, and got everything done in a timely manner. They even gave us a loaner vehicle to use while we waited. Would definitely recommend these guys to anyone in the area!

What a fantastic experience! Wonderful staff, great service! Diagnostic breakdown is the best Ive ever had! Thanks so much!

Responsive and currently team, included an inspection with other recommended service. Did not pressure for additional work. Provided budget sensitive options.

Nothing but the best professional service hands-down best around

I love Hammers Auto. If I ever need anything done on my car, they are the ones I call. They can almost always get me in right away and their prices are definitely fair. Ive had brakes and suspension work done there (as well as odds and ends, headlights, etc.) and know that I can trust Hammers. They are super quick with repairs but also have courtesy vehicles if its going to take a bit longer. I wont take my car anywhere else now. Their shop is also super clean, hands down the nicest auto shop Ive been in.

This is not your typical auto shop! The staff at Hammers are professional, HONEST and reliable. I love that they offer loaner cars and I appreciate the cleanliness of the shop. I would highly recommend them to anyone and give them 10 stars if I could!

Brought my car in to Hammers Auto (they got me in super quick!) and my service was great. They gave me advice on what should be repaired and sanitized my car after the service. We will be back and plan to use Hammers Auto for future auto work! Thank you!

Took our vehicle in to this place because of recommendation. Never again will I be using their services. First of all they didnt put my parking brakes back on correctly after replacing my brakes. When we took it back to them to have them fix it they gave us 2 options, 1 we pay for the repair or we get refunded on our brakes. Not even a month later Im having the same problems I had when I took it in a month ago. This time found out that the whole thing was an $8 fix. Smh dont recommend them at all. Th response from the owner on this has me laughing as well, the original problem I brought it in for was not the brakes, it was my car overheating!!! I literally called about motor and transmission, brakes we just and extra job. Also it was stated we would have to pay for the brakes to be fixed or else we could get a refund. But ill let yall be stuck on the brakes that you messed up.

The team at Hammers was great to work with from beginning to end! Collin responded to my initial repair inquiry within one day. I was looking for rust/cosmetic repair and he referred me to another business because that isn’t something they specialize in. He could’ve just told me “no” and left it at that. Knowing I had other issues that needed attention and because of how quickly he responded, I went right back to them within a few days to get some mechanical repairs taken care of first. Again, Collin responded within a day. I was able to get my Jeep into them in the next couple of days and on the day of drop off I received a call about all of my repair concerns and other items that could use attention (I did ask for them to give it a once over for anything else). After giving Collin the go ahead, I received a call the next day saying it was ready for pickup which was somewhat of a surprise! I was given an estimate of a one to two day turnaround, but there was a lot of work to be done and some of it not so minor. I stopped in the next day to pick up my Jeep and had a very nice conversation with the woman behind the desk (I can’t recall her name) about the free loaner car they provided me. She gave me the invoice and again I was shocked, it was actually about $200 less than the quote I received on the phone! I will definitely be going back to Hammers for my future needs!

The communication was fantastic. We were updated all the way from diagnosis, to parts delivery, and repair. Great service. It was even washed when we picked it up!

The team at Hammer Auto is amazing. They are professional and helpful when explaning issues. They go above and beyond to give excellent service. Will take all my vehicles here.

Stop shopping around and get your vehicles into Hammers because its Hammers time!!! Alright, cheesy yes but necessary!!! Collin is a service guru or genie or something hard to find. Hes very knowledgeable and communicates greatly with his team and with customers. I cant speak highly enough of the Hammers too as theyve been VERY helpful and accommodating in my multiple car scenarios. Ive been there twice and will continue to go there not just because of great value, great pricing, professionalism, courtesy, great quality work but Collin seriously washed AND vacuumed out my van!!!! Yeah, I have 3 kids (need I say more)!!! I will keep going and keep telling my friends, family, perfect strangers to take their business to Hammers because...you know what time it is 😏

After recently moving to the area car troubles werent on the top of my list of things I wanted to deal with. I had driven by Hammers Auto a few times and it seemed like a nice place so I gave them a call to see if they could take a look at my wifes car. Colin was very friendly and helpful, he got me scheduled at my earliest convenience and seemed genuinely eager to please. I dropped the car off for them to diagnose the issues and they did so in a timely manner. I had a great conversation with Colin on the phone where he thoroughly explained what was wrong and reassured me of the positive things he saw during the inspection. The estimated cost of repairs was high so I had to do a little thinking and some research but ultimately I think their pricing was really fair. Ive rarely seen parts cost more than labor especially for the labor intensive work that I needed done but with these guys they kept it honest and accurate. I think they do great work and that they truly have your best interest in mind as a customer and they certainly do a great job of making you feel appreciated for bringing your work to them.

I moved nearby Hammers recently and had a tire issue because I ran over a nail in my newly constructed neighborhood. I proceeded to drive over another nail 3 weeks later and returned for a similar repair. They fixed it, and refused to charge me even though I admitted it was a different repair needed in my tire. They still refused my money. Ive never left a car repair shop wanting to give them money...youve got a life long customer here.

Hammer Auto Service did a great job doing my alignment, oil change and fixing my bumper step on my truck. The service is outstanding and prices are very reasonable! They also were very helpful giving me a loaner to use so I could get to work.

Dropped vehicle off at 8 am for a tire rotation and a diagnostic. Called back around 12:30 to check on my vehicles status. They told my they haven’t run the codes on it yet and that they would get to it after lunch. I didn’t get my vehicle back until well after 3 pm with the only work completed being a tire rotation and checking the check engine light. On top of that I got hit with a hefty diagnostic bill. I will not return. Did not have me sign off on diagnostic costs prior to work being done.

Very happy with Hammers service, expertise, and honesty! Just had my brakes done on my Jeep, and they did an excellent job. Definitely recommend!

These guys are great! Fantastic customer service and high quality work. Ill be back.

Above and beyond expectations, very friendly, excellent pricing would go back in a heartbeat

I would highly recommend Wayne and family for all your auto servicing needs. My family has been very satisfied customers for many years.

UPDATED REVIEW **** 6/25/2020Since i cant create a new review, ill just add to my previous one. Hammers did such a great job with our impala, we decided to let them handle our broken down 2002 Escape. Collin set up a tow truck to come pick it up. they evaluated the damage due to a broken cradle, and replaced it along with some other components. were so glad they were able to fix it. we really didnt want another car note right now! as someone who has worked in automotive my entire adult life. im glad i found a business like this that we can put our full trust in!Collin was great to work with, we had a check engine light issue with our vehicle. I was able to communicate and schedule a drop off with him through email. the diagnosis and repair was done quickly, our car was done when he said it would be. They also performed a courtesy check and a wash!!! come on now! im glad to have found a good, honest shop to give my business.

Above and beyond service!! Amazing work!! Highly recommended for any of your automotive needs!!!!

Great shop and nice people