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Schwantes Heating and Air Conditioning, Inc
6080 Oren Ave N, Stillwater, MN 55082, United States
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Schwantes Heating and Air Conditioning, Inc

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Jo
Review №1

Joe was fantastic when he came out to do our annual furnace check up. Walked me thru what he was doing and was a fun guy to talk with! Really knew his stuff and they were here right on time. Will for sure use again.

gj
Review №2

Ive used Schwantes for many years; Theyve serviced, installed, and maintained my heating (furnace) and air (air conditioning) units. They are easy to schedule, always on time to start the work, efficient, accurate, and clean up afterwards as if they were never there. Joe has done our yearly maintenance visits most years and it is great to see his smiling face and great laugh each time.

De
Review №3

These guys are the best! We have a rather unique split, through the wall, air conditioning system. This requires ordering special parts, with long delivery time. Dave kept us informed on status and explained the situation.Once delivery came, we immediately were notified and scheduled for the next day.The technicians, Brian and Pat were very professional and courteous. First thing they did after introducing themselves was to cover the area with tarps and wore shoe coverings until that was completed.They worked diligently, really knew their stuff and answered all our questions.Highly recommended.

Lu
Review №4

Joe is great! He arrived on time, immediately figured out what went wrong, and brought our AC back running again. I have been using Schwantes to take care of our furnace and AC for the past 10 years or so, they always deliver and never disappoint.

Li
Review №5

We called for emergency after hours service since our air-conditioner would not turn on while we had a house full of guests. Technician was fast arriving and quickly determined a mouse electrocuted itself on the terminal. Ugh. No pictures to share. Quickly replaced the terminal and house cooling again. Thank you!

Li
Review №6

My air went out this past Saturday. It was 97 degrees outside and 90 degrees in my house. I was about in tears as it was absolutely unbearable in the top level of my townhouse. Tim was very responsive and helpful. Pat is the gentleman that installed the unit the following day on Sunday. Pat was on time, very polite and took the time to explain everything about the new unit to me. I highly recommend this company. Thank you so much for your service!!

Pe
Review №7

We originally called the company that installed our furnace for an air conditioning repair only to find that Hero Plumbing, Heating and Air Conditioning took over the business. Hero came out first and said the circuit board would need to be replaced for $2000 with no guarantee that it would be compatible with the motor module which if it wasnt would cost another $2000. The suggestion was made to simply replace the unit. We called Schwantes for a second opinion and the technician found that some wires had been chewed through. The cost of the repair was $171. Compared to Hero, they were thorough enough to accurately diagnose the problem and fix it for far less. The technician even stated that the circuit board in question would only have cost $800 purchased through Schwantes.

Ma
Review №8

Chris was a pleasure to have do the work we needed. Here in time window promised, diagnosed issue quickly and fixed, explained the work he did upon completion well. Nice job!

JD
Review №9

Schwantes is the most professional, dependable Heating and AC repair company I have ever dealt with. Our furnace blower went out on Wednesday, 6/2/21. With heat temperatures hitting close to 100 this weekend, Stacy and Carrie (office managers) were able to get Chris (technician) out here to service the issue. He ordered the part Wednesday and installed it yesterday, 6/4. We have air!!! I highly recommend Schwantes for their professionalism, customer service and competitive pricing. Chris, Carrie and Stacy saved the day for us!!! Thank you Schwantes!!!

Ka
Review №10

Answered phone immediately, scheduled AC repair assessment within 1 week. The showed up within the scheduled time frame and repaired the AC easily. (It was only blown fuses). There were other issues too but it didnt need to be repaired right then in order to work. $90 to assess, and repair cost very reasonable. Recommended.

Al
Review №11

The best of the best! Customer service was outstanding! We were in the middle of a heat wave and we were recommended to try Schwantes. Tim, my contact, came out right away and met me first thing the next day. He was response with my questions and was available both day and night with my questions considering we didnt have air in the middle of an unusually high 100 degree week. I talked with Dave the owner and he took time out of his day to help explain to me the function and design of my new unit during our heatwave concerns. I couldnt be happier using Schwantes and highly would recommend them. You will not be disappointed!

Na
Review №12

I highly recommend Schwantes Heating and Air Conditioning. I was very impressed with them, and in particular their technician, Chris Ball. He diagnosed my AC issue, showed me the defective part, and repaired it in 30 minutes. He also brought me outside to show me how to keep the unit free from dust, and debris that could cause problems, and reduce efficiency. I have had other service companies come out and try to sell me a new AC unit or furnace, but that did NOT happen with Schwantes or their very experienced technician, Chris. He deserves a bonus!

Th
Review №13

We have always trusted the services and technicians with Schwantes. Recently this year, and because my wife has extreme asthma, we had Schwantes instal and RemoHalo system on our furnace in March. Immediately not only did my wife’s health improve, our entire house smelt fresh. In June, my wife was not breathing or sleeping as well and our air seemed musty and stagnant. As my wife’s breathing became worse, I had Joe ( who is fantastic and helped us before) come look at the Halo system. Joe was upfront and noted the original young installer had incorrectly installed the system and because of it, the system had not worked in months. Joe corrected this and I expect my wife’s health to again improve. So if you want a company that fixes mistakes ( which has not occurred before)-Trust Schwantes ( especially Joe). Products can actually have affects on people’s health and the Remo system will now allow our house to be cleaner and healthier.

Ke
Review №14

We only use Schwantes for our AC and furnace needs. Joe came over to look at our AC issue and didnt find a problem. He walked through his testing and showed us the results showing that everything was in working order. He then offered a timeline for getting our next matainence done. Schwantes installed both new 7 years ago and we have used them ever since.

Jo
Review №15

Wonderful service! Called around 7:30am since our central AC had stopped working. Joe showed up at 8am and had it fixed by 8:30am! He also took the time to show me how to properly clean the AC unit moving forward. Thanks Joe!

Jo
Review №16

Our air conditioner stopped running. I called Schwantes because I saw they had serviced our unit 3 years ago, just before we moved in. A control board was replaced at that time. When the technician arrived, he went straight to the control panel and told me it would need to be replaced. He said the item would cost $500-$1000 for the part. When he looked it up, he told me that part would cost $580. I refused the work. He also told me my furnace was near the end of its life, at 12 years old. A furnace should last much longer than 12 years. He told me 10-14 years is as long as a furnace can last.I looked up the control board online. OEM part, direct from the manufacturer, cost me $179. I replaced the control board myself, but the air conditioner still wouldnt work.Upon reviewing the compressor outside, which the technician from Schwantes never even looked at, I noticed the capacitor was damaged and needed to be replaced. I replaced the capacitor and the AC still did not turn on. Finally, I had someone else come out and he noticed there was no signal coming from the thermostat. I replaced the thermostat and the problem was resolved. This technician also told me the old control panel was in working order. It just needed a $2 fuse to be replaced.I would have a really hard time trusting Schwantes to perform any HVAC work for me or anyone I know after this experience. It seems to me the company is just out to get as much money out of people that they can.

Ka
Review №17

Joe did a great job readjusting and balancing our old-old radiator heating system! Thank you. Happy New Year!

th
Review №18

Terrific service, prompt, Joe, the technician was great, very knowledgeable & thorough. He found the problems, fixed quickly. Highly recommend Schwantes.

Ro
Review №19

Always so responsive! AC stopped working last evening and called first thing and they were out in less than 2 hours and all fixed within the hour. Joe Letendre, the service tech, was fabulous--professional, knowledgeable and helpful!

Mu
Review №20

Arrived on time, technician was courteous, explained his process and diagnosis.Answered questions and thanked me for the job.All around good experience .I would use them again.AdditionallyWhen I called in for the appointment the lady was polite and most helpful.HZ.

Sa
Review №21

Great professional service - quickly determined issue and completed repair. Would definitely use again!

Ma
Review №22

First, Stacey always answers the phone, day or night. Second, Joe was prompt, figured out the problem and had the part to fix it in his truck. He explained the problem and how to prevent it from happening again. Most competent service company Ive ever used.

Me
Review №23

Chris was our technician for our yearly maintenance of our furnace that I purchased with Schwantes almost ten years ago. He was so professional and patient and took his time answering my questions and explaining the use of humidifiers and the impacts on the air filters. Very happy after a good, clean bill of health and some advice for next winter. Always a pleasure with Schwantes!

Du
Review №24

Got me on their schedule for a/c service during a heat wave when most places told me at least one week or more. Joe arrived on time, diagnosed the issue immediately, made the repair, and explained everything to me in the process. After completing the repair he waited long enough to make sure the unit was operating properly and explained the parts warranty. Thanks, guys!

Mi
Review №25

Contacted Schwantes requesting central air conditioner repair after noticing fan wasn’t rotating when compressor engaged. They arranged for a tech to evaluate that same morning. The unit was repaired within three hours of my call. Very impressed with their courtesy, responsiveness and efficiency.

st
Review №26

Hottest week of 2021 and my AC stopped working. Diagnosis was a leak, and a $2700 repair that I had to pay on full upfront, and would need to wait 4 weeks for the repair. I had a friend come over and they replaced a bad switch, not diagnosed by Schwantes, and add 1.5 pounds of R-22 to my 13 year old unit. Runs perfect now. I asked for my $90.00 diagnosis fee to be refunded, but was denied. I will not be calling again.7/24/2021 update - AC unit is running great. Always get a 2nd opinion as many of these outfits would rather replace than repair.

Ja
Review №27

We hired Schwantes last fall to replace our furnace. Their bid was very competitive and their service was top-notch. When we accepted the bid, they were able to book us for replacement with very little delay. The installers were on-time, very courteous, and were careful to keep our home clean throughout the process. Once the new furnace was in, their installers took the time to make sure we knew how to maintain and operate our new furnace. They also made sure we took advantage of our utility company rebates and handled the permit process for us.This spring, our A/C unit failed. Schwantes was able to provide us with another competitive bid to replace that unit. They got us scheduled for the install in just a couple days and we were back in service! Again, the installers were on-time, courteous, and careful to keep our home clean. They also took appropriate safety precautions to protect our family and themselves from COVID-19 while they were in and out of our home.I cant recommend Schwantes strongly enough. They have been dependable, professional, and always do exactly what they say they will do -- all at a very competitive prices.

Je
Review №28

We had the technicians come out to repair our furnace that had stopped working. They were professional and took the time to explain what it wrong. We anticipated what was wrong and priced the part ourselves ahead of time and the price that the techs quoted to fix us was completely reasonable (only $100 more than we could get the part retail for). They did not pressure to repair or replace, and left the decision up to us. The sales person was low pressure and very educational. We were able to purchase the system that is best for our family. The company did all the permitting and rebates for us. The installers were courteous, put runners down on the floors, and professional. The area was cleaner after they installed than when they started. Very happy with this whole process. Highly recommend Schwantes. (also - props to the Halo LED air purifier...its noticeably amazing)

Do
Review №29

Amazing company to do business with. Joe L was on time, courteous, knowledgeable and completed the job quickly in 100 degree heat!Intend to upgrade AC and Furnace with Schwantes!! A+

Gr
Review №30

Joe arrived on time. Professional . Explained what he was doing and answered all questions we had about our new home. Will call Schwantes every time we need service

lo
Review №31

Dylan did a fantastic job! 2 hours and I have a new hot water heater and venting. Went over how to maintain my heater, will defiantly use them again when needed. Also Rock was very helpful as well.

Al
Review №32

I am selling my property and needed an immediate inspection and service of my HVAC system. Joe did a great job and gave me several options for bring my HVAC system up to good working condition.

Tr
Review №33

Always have great service from Schwantes & the team members are great. Professional, respectful & positive. Highly recommend the company.

Br
Review №34

Joe was great! Thoroughly explained how the system was supposed to be working and pointed out some things to try based on the unique properties of the house.

Ja
Review №35

SO pleased with the service we received from Schwantes Heating and Air! Scott came out and gave us the quote, and Pat came to install our new heating system within a day of us contacting them. Both are very professional, personable and kind. I would recommend this company to anyone who needs work done in their home, as weve also had them install a new A/C unit within the past few years. Very impressed! Call Schwantes! Youll get great products and service.

Sc
Review №36

Chris was an awesome a/c technician.Straight to point and pinpointed the issue on ac unit xr12.Replaced old and dead cap, and started right up again.

Lo
Review №37

Joe gave us great service and answered all our questions.5 stars

Ro
Review №38

Joe letendre was awesome,showed up early,very professional. Had us up and running in a few minutes. Made it a fun experience. Thanks Joe!👍👍👍

La
Review №39

Mike was professional and knowledgeable. I appreciated a same day appointment when it was 97 degrees outside. Thank you!

Do
Review №40

Fast, efficient repair of my furnace. Furnace went out overnight on a -20 degree night, and I called at 7:30 am. Sevice person arrived by 8:00, and had everything back operating quickly in about an hour. Fast and efficient, and reasonable price. I always trust Schwantes for heating and AC work.

Je
Review №41

8 year old AC went out. Joe found the problem in less than a minute and fixed it within 30 minutes, all under warranty, so no change. Thanks Schwantes.

Ro
Review №42

Very good experience! Timely, friendly and knowledgeable. Appreciate the lack of scare tactics and sales ploys.

Sc
Review №43

Had an emergency fix due to the big chill. Very nice phone exchange up front and excellent response time (30 minutes), and technician Mike got right to it and diagnosed our furnaces problem and fixed it in no time. He was very nice to work with. Excellent service from phone call to the end of the work and billing. Local business a plus.

Ju
Review №44

I called Schwantes at 8:20 AM and told them my furnace was out. I was told someone would be there between 9:00 and noon. Chris showed up promptly at 9:00 and our furnace was working. Chris was very personable, friendly and answered all our questions, This is the second time I have used Schwantes and Ill use them again.

Do
Review №45

Their website was good found the information i was looking for.

Co
Review №46

This company is a life saver. They bent over backwards to help with my broken AC unit. 6 out of 5 stars!

To
Review №47

Service was called to examine why our furnace has been running non-stop during current cold snap. Joe, the Service Tech, arrived and quickly determined the problem. He gave us great advice and recommendations on what the solution would entail. He was very professional and friendly, and practiced appropriate COVID safety recommendations.

Te
Review №48

Chris did a fantastic job in servicing our A/C unit on June 3rd.

Jo
Review №49

Joe Letendre fixed the air conditioner after not being used for 10 years. Great to work with and did a great professional job (even with the mosquitoes), highly recommend.

De
Review №50

I scheduled an appointment with Schwantes for normal maintenance on our air conditioning unit. Joe came out to our place right on time and efficiently went through servicing our unit answering all my questions. Schwantes is my first call for any heating and air conditioning needs. Thanks Joe!

St
Review №51

I recently had Xcel Energy out to install a new saver switch due to old age. When we went to turn on the AC, it wouldnt turn on. I thought that this was rather coincidental with Xcel just out and AC not working. Joe fro Schwantes opened up the compressor and found the Xcel tech had not connected a wire properly, which caused the AC unit to not turn on. Joe also checked the contactor and found it in need of service as well. He replaced this part, reconnected the wire and bingo bango the AC works. My wife who has been working from home was thrilled to have AC cooling her home office. I have used Schwantes before and will continue to do so.

Ma
Review №52

Wonderful, prompt, courteous & thorough! Joe is a pro!

Re
Review №53

Our furnace went out on a Saturday during the polar vortex. Schwantes responded promptly and Rockney, the technician. was incredibly professional, knowledgeable and capable. He went out of his way to make sure everything was working perfectly before he was done. Were very happy with Schwantes and Rockney; its so great to receive such amazing customer service. Thank you!

Ch
Review №54

Joe Letendre was very professional, knowledgeable, and on time. Will be using them again if I ever need to and will be recommending them to friends and family. Thank you!

Ad
Review №55

We had Rock from Schwantes Heating and AC out for a furnace tune up today. He was right on time, very friendly, clean and efficient with the work. Afterwards he took the time to explain everything he did and also educated me on the importance of changing/cleaning air filters EVERY month and having an annual tune up and inspection. I always use Schwantes for any and all furnace/AC maintenance needs.

Fr
Review №56

We had Schwantes replace our entire heating and cooling system recently. We worked with Tim for a quote and Rock and Dylan did the installation.Tim was extremely personable, professional, and knowledgeable. He provided the quote promptly and answered all questions in a direct and honest way, without ever being pushy.Rock and Dylan spent a day doing the installation, taking the time to explain what they were doing when asked. They were courteous and professional, completing all the work as expected and leaving the space cleaner than they had found it.Aside from having been very pleased with their people, we chose Schwantes because the offer Tim made presented what we concluded was the best value. We also liked the long history of doing business successfully in the Twin Cities area as well as their excellent warranty.I would recommend Schwantes without any hesitation or reservation and will use their services again for future heating, cooling or other projects.

Sa
Review №57

Joe was amazing. I love how he explained to me what was wrong and how to prevent it in the future. He showed me how to clean and care for my system. They are also so quick to respond. This is our 3rd time using them and will continue to do so!!

Gr
Review №58

Had an issue with my smart thermostat. They came out next morning and promptly replaced it under warranty. They stand behind their products. Very professional.

Bu
Review №59

Mike diagnosed problem and repaired it promptly

De
Review №60

I am pleased with the quickness of their response. Joe did a very complete check of the system and made sure everything was running correctly and that every thing was safe. He also offered some helpful advice on which air filter to use . Schwantes will be my go to heating company in the future.

Ri
Review №61

Joe did a nice job and stuck with it as the problem got more complicated as did the entire Schwantes team!

Ja
Review №62

Joe came out on short notice on a cold winter night when our furnace was acting up. He explained the problem, the fix and offered advice on some things not to do in order to prolong furnace life. Joe is personable and did great job to get our furnace going again.

Bi
Review №63

Chris Ball is very professional and gave me the price for the filter upfront so I knew how much that would be. He tuned up our furnace for the year and made minor adjustments and was done in a timely manner. Thanks to Stacy for her great customer service in getting me on the schedule to Chris and the great job he did I willl continue to use Schwantes heating and Air.

Br
Review №64

Scott was very prompt in responding to our AC quitting- in the middle of our extreme heat in July. Did an exceptional job in walking through and explaining what needed replacement, the cost and we were on the schedule within 3 days! The installers, Rock and Dylan, were professional and very respectful of our home and COVID safety measures were enforced. Thank you for that! We recommended Schwantes to our neighbors that same week.Much thanks to all that we interacted with! Job well done!

Jo
Review №65

Rock ~ 5 stars. Our go-to heating & cooling people. (Stacey should get 5 Stars, as well.)

Ch
Review №66

The crew that came out to replace my hot water heater were nothing but professional. My old one went out on a Friday and first thing Monday morning they were out to replace it and haul off the old one. 5 Stars+ for Schwantes Heating and Air!

Lo
Review №67

Another pleasant experience with Schwantes for furnace check up. Rock was efficient, informative and Covid safety on point!

je
Review №68

Joe showed up on time, did a quick fix for us and got our heater back running. We were very happy to have heat again on this very cold day! Thanks Joe!

Ma
Review №69

I was very happy with the service and support we received from Schwantes! They came over within a few days of calling to help us troubleshoot our AC issues. They were very helpful with helping us understand all our options moving forward. After receiving a few quotes, Schwantes prices were very competitive and they came over within 2 days to get the project done before we left for vacation. All the workers were very professional and friendly. They made sure to keep our carpets and floors clean. Very good communication throughout the project and I would definitely recommend them to a friend!

He
Review №70

I have no experience maintaining my furnace.Joe was patient and answered all my questions and then fixed the furnace so i now have heat. Will request Joe again.Very pleasant and knowledgeable

KP
Review №71

The Schwantes team turned a stressful and potentially unsafe situation into an amazing, positive experience. My carbon monoxide detector alarms went off at 11:00 am on 1/18/21. I immediately called the Stillwater fire department for assistance. They confirmed that I had a significant problem and called Excel energy which deployed a technician who confirmed my furnace was the cause of the leak. I had to quickly find a heating company in the area who could help me determine the magnitude of my challenge. Within 20 minutes of my call, Mike Rumpf was at my door. He did a thorough inspection and found the challenges with my current furnace were not repairable. He called in a request for a sales consultant to come and give me an estimate and options for replacement. Tim Bachmeier arrived within the hour, discussed my options, gave me a quote and got back to me immediately with the incredible news that my new furnace would be delivered and installed later that afternoon. By 4:00 pm, Dylan and Rock were at my door to take care of the removal and replacement of the furnaces. By 6:10 pm, the job was complete and my home was returned to a safe heating system!!Everyone at Schwantes was professional, considerate, informed and skilled and all wore masks to keep our interactions safe. Kudos to Schwantes for instilling such a high level of customer service at every level of your company ensuring all my future heating and AC projects will be theirs!

To
Review №72

I finally decided to get a Google account on 2/19/21 so that I can review this company. On 12/14/20, I had Schwantes restore the second stage on my TRANE furnace. They came out three days after I called about the problem and fixed it. I had noticed that the second stage on my Trane was not working. This occurred after a contractor from ACCAP had worked on my furnace. On 11/18/20 ACCAP approved me for a government program to super insulate and seal my home to reduce my heating cost. Now the problem may have been that before from work done several years before. However, when I call ACCAP’s contractor, not a TRANE dealer, about the problem they came out and looked at it and said it was working fine. So, I called around and was unable to get any kind of estimate to fix the problem. Time frames were anywhere from 2-3 weeks. Cost estimates, for those that would give one, were in the several hundred-dollar range. Then I called Schwantes! The lady who answered the phone was very polite and helpful. We had a pleasant conversation. She had been there 20 years. She setup an appointment for three days out. Joe came out and found several problems. The cost was $159.99, which included a $90 dollar trip charge for an hour and 15-minute job. Never have been as happy paying for something before. My furnace was now safe and working great.

To
Review №73

Joe was great in servicing our furnace. After moving into this house we were unsure of the status of our old furnace. Joe performed the tests and maintainence, and was able to tell us what work had been done and its future life expectancy. He was friendly, helpful, and courteous. We will definitely get him back for all of our HVAC needs!

Je
Review №74

After hours help needed on Sunday. My sisters a/c went out. I took the cover off the condenser unit and found the capacitor to be bad.My sister called and got on the repair list. She called at about 9 am and your guy arrived just after 12 noon. That is fast and we appreciate that.After I diagnosed the issue, I started searching for the part. Not easy to find on a Sunday but eventually I found one from a heating/cooling company that would sell me just the part for $20. I was heading out the door when you called and said you would be there in 10 minutes. We decided to let you take care of it.It took 5 minutes to replace the capacitor and more than 5 minutes to write the bill. My sister lives in Stillwater, not far from your office.I understand the $180 weekend service call but to charge $260 for the part, come on. I know you need to make money but that’s a heck of a mark up.We won’t request your services again.I diagnosed the problem and had the part half removed for the guy.

Kr
Review №75

Chris was very pleasant and professional. He explained what he did for the furnace tuneup and was knowledgeable when I asked specific questions. Good overall experience.

Gl
Review №76

Joe checked our AC and did fine job - as usual. Also had a few extra tips for economizing the AC usage and filter checking. Joe has always done a great job on our Trane furnace and AC and leaves the work space clean when hes done. Keep up the great work!

Sh
Review №77

We just had our AC/Furnace and Water Heater replaced by Schwantes today. The two installers were beyond professional, personable and clean. This was the first experience I have had with Schwantes but it will NOT be the last!!!

Mi
Review №78

We own an older home in Roseville, and when it was time to replace our older furnace and AC we asked Schwantes to take a look. We had some major comfort and air quality concerns too. Schwantes created a plan to correct these issues and improve our home. Its been a month since our new system was installed, and the difference is huge - we are comfortable and are breathing cleaner, healthier air. They took care of all utility rebates ($$$), and the crew was on-time did not leave a mess. Highly recommend Schwantes! Kudos to Brian and Marv, they were excellent! Thank you!

Br
Review №79

Very professional, great service. Made sure everything was running great!

Jo
Review №80

Our AC unit shot out during a 90+ degree stretch in July. Schwantes was out to our house within 24 hours, gave an honest and fair estimate within minutes of our visit and we had a new unit before I knew it. Schwantes will be my sole AC and heating provider here on out due to their no pressure sales attitude and incredible service. If I could rate 6 stars I would.

M
Review №81

Schwantes replaced my furnace, AC, and water heater in a professional and timely manner. They were informative and left everything clean on the job site. Great service.

Da
Review №82

Joe had the problem diagnosed before we were in front of the furnace, and had it repaired in 15 minutes. From the office staff to the technician top notch service.

Mi
Review №83

Absolutely recommend them. Total trust them. Amazing customer service and very respectful in my home. Price for furnace maintenance $109.00.

pa
Review №84

We contacted Schwantes because our heat went out. We first spoke with their answering service representative and were informed of the basic service/trip charge, which we appreciated the up-front transparency. We chose to proceed and were told the service technician would contact us within 15 minutes. Rockney was our assigned service tech and he reached out to us within the expected time frame. He told us that he anticipated arriving at our home within the hour. Rockney arrived on time and was quickly able to determine the cause of our problem, a clogged intake pipe (poor dead bird)! Afterwards, he very clearly explained the charges and ensured that all of our questions were answered before leaving. It was a pleasure having Rockney as our service tech! We were happy with the entirety of our experience with Schwantes and will use them for any future HVAC needs.

Je
Review №85

After receiving significantly higher estimates from other companies I went with Schwantes for two reasons: price and the relationship I had formed with Tim (my sales rep). When he first came to my home I found him to be realistic and knowledgeable. I did not feel like I was be upsold. The installation was fast! My home presented problem for the crew and yet they persisted through each one without having to schedule another visit.I highly recommend this company!

La
Review №86

Setting up the estimate appointment and the experience with the technician was excellent. My questions were answered and this business is charging a fair price for what they do. Parts and Labor warranty is hard to come by anymore but Schwantes takes care of their customers. My installation is coming up and was easy and fast to schedule. I am very happy with this business. Family members referred me and I would definitely send my friends and family their way as well.

Jo
Review №87

Great service and great company! Joe L was able to get my A/C working and going again. Joe L is a nice guy that knows what he is doing! Two thumbs up!

Jo
Review №88

Chris was very professional and honest about what we needed for our AC unit. Appreciated that he adjusted our service call since our appointment was not scheduled for the correct service, which lowered our cost. Overall, great experience and looking forward to working with Chris and Schwantes in the near future.

S
Review №89

Scott and the Schwantes team were very professional. The work was done as promised and they made sure we were satisfied with the new AC unit. They follow COVID-19 best practices which helped us feel safe during the install.

Gu
Review №90

Joe was an amazing person. He was friendly, kind and efficient and had the AC unit tuned in no time. Hope to see you again in the fall when you get my furnace ready for the winter.

Ri
Review №91

We have had great experience with Schwantes and in particular their technician, Joe. Last Winter he evaluated our furnace and got straight to the point with us. This was a relief after having another company come out a half-dozen times and still have no resolution. We ended up talking with Tim who was great at explaining our options and was able to get us a new furnace quickly! The technician that installed it was prompt and excelled at the job!We decided to have our AC tuned up before the summer and Joe was prompt, courteous, and helpful in explaining what he was doing and why. We have been so pleased with Joe and the Schwantes team! Its great to know a team of professionals is looking out for us homeowners!

Je
Review №92

Joe did a great job repairing our furnace in a short amount of time. Fantastic experience.

Ma
Review №93

I was very pleased with the service provided by Schwantes Heating and Air Conditioning. Joe and Rock were timely, efficient, professional, and pleasant.

Ja
Review №94

Prompt service. Has someone out within 30 minutes to fix our furnace. Thanks Schwantes!!!

Do
Review №95

Professional attitude and efficient service. Joe has serviced both furnace and air conditioner and done a great job.

Mi
Review №96

Obviously, no one wants to hear on a Friday morning that their central A/C unit is non-functional just before one of the warmest weeks of the year…. but having a 23 year old unit (a long running Trane unit) ….it wasn’t a total surprise to us.We have been completely satisfied with the entire process since. Stacy handled all of our appointment scheduling and worked to make it fit within our availability. We had an appt with Scott on Monday to discuss our options and quote a replacement. He was professional and explained all the options, answered all our questions….and never seemed to be playing the “selling game”. We had our quote in hand…. less than 30 minutes from when he left. We were able to schedule the installation for the next day. I’m guessing not all scenarios can happen this quickly, but we were thankful it was. Dylan arrived early on Tuesday to do the install. He was on-time, friendly, professional….and did a great job! By Noon…we had a new unit installed and running.Hopefully we don’t need to replace an A/C unit for quite some time….but we’ll continue to trust Schwantes with all our Heating & A/C work.

Kr
Review №97

This experience was A+++, I would HIGHLY recommend Schwantes. I called Xcel Homesmart and they sent a company out. Though nice, they tagged our furnace which was not operating and had unacceptable carbon monoxide levels. Still, to get the heat exchanger part, and install a new one, they said buy some space heaters as it could take Xcel TWO WEEKS to get it ordered and done.So, I called Dave at Schwantes (who did our Air years ago) and he said he could get the warrantied part (as there was an extention of warranty that he knew of) and Schwantes got the whole job done by noon the next day.The Schwantes price was better than Xcel. The phone receptionist, and then the Schwantes technicians, Joe and Rockney were on time, efficient, pleasant, polite, professional and even cleaned up. They explained what they were doing -and in a way I could understand the mechanics- this TEAM is EXEMPLARY. Im very particular and they not only passed my test- they broke the bar!!!Go with Schwantes!

Li
Review №98

We highly recommend this company! The crew who came to install our furnace and A/C were great! They knew what they were doing and were friendly and helpful! Hats off to Mike, Dillan,Brian,Pat and Joe! Each one of them did a great job! Scott was very helpful discussing what we needed and walking us through the system after installation.

No
Review №99

We had a furnace and air conditioner installed and Tim and the installation crew - Rocky, Brian and Aaron were great to work with. We are very happy with the comfort of our home with a new efficient furnace. The installation crew worked quickly. We did have a little problem a couple days later - but I called the office and they had someone at our house within two hours - apparently a thermostat wire had gotten knocked loose - fixed in 5 minutes. I would highly recommend Schwantes Heating and Air Conditioning!

Su
Review №100

Our furnace, on Thanksgiving morning, stopped working. Thank Goodness Schwantes was working on Friday and offering regular rates for service. Joe was out promptly Friday and within seconds, diagnosed the issue and within minutes, replaced the part needed. Such a relief! My 86-year old mother lives with us and I was worried about her using a space heater while the furnace wasnt working. Joe is great and we enjoyed having him help us get back on track with the furnace!

Information
32 Photos
100 Comments
4.8 Rating
  • Address:6080 Oren Ave N, Stillwater, MN 55082, United States
  • Site:http://schwantesheating.com/
  • Phone:+1 651-439-3331
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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