Update: Another great experience. Cleaned out a very dirty AC unit. All ready for the warm weather. Great people, great service!Great experience. Came to check out a noise from my furnace. Turned out to be some ice build up, but took the time to service my system while they were here. I was impressed with their professionalism, knowledge, and work. I will use them in the spring for my AC maintenance.
Crouch Heat & Air did a superb job with our AC repairs. The repairs were done quickly and expertly. We had a home warranty so working with them was a sort of nightmare..... but they were patient and worked with them to get our repair done and covered. I would recommend them to anyone in their service area.
I have never been more thankful to write a review. If I could give this company 100,000/5 stars I would. My heating went out right before the ice stormpocalypse of 2021. I called this company for the first time on a whim. A desperate prayer really. Let me tell you, calling this company was THE BEST DECISION IVE EVER MADE. No hyperbole. Doug came to my house personally with a wonderful assistant and assessed the situation like no other company in town had previously. Ive had others out to my house who took my money and failed to identify the problem. But not Doug. He not only made several calls to find the part my heater needed to be fixed, but personally picked me up (I mean who does this???) to drive me across town from where I was staying/stranded to get me in my house and fix my heat in the middle of the blizzard. I will forever be grateful for everything this company did for me and the professional, Christian values that are represented here. The Stillwater and surrounding communities are incredibly blessed to have such an amazing heating & cooling company in our area. Trust me, youll be forever thankful you called as well for any heating or cooling needs.
In a time when contractors are hard to nail down, these guys made a point to be available and courteous, big plusses in my book.
YEARLING R.V. has used Crouchs for installation and service on several occasions,they really do what they say, not many companys left today can follow their service. GREAT COMPANY. Thank you.
Our heater went out today, after some water damage from a frozen pipe. Doug was so kind and made time to come service it, at such a busy time! He was very professional, friendly, and truly is an expert in this field. I can’t thank him (and Dylan) enough, and would recommend Crouch’s Heating and Cooling for any of your heating and cooling needs.
Came at the end of the day during the 2021 record setting low temperatures and repaired our heater. Extremely kind and courteous. Thank you!!
I have been with Crouchs since the beginning and we have always strived to give Service Excellence. Doug is a man of integrity and loves to build relationships with his clients. The hours are 8:00-5:30 Mon-Fri, afterhours and weekend by appointment only. Dont hesitate to give him a call if you want the best.
Very professional and courteous. Did quick, quality work for a good price!
Doug was very professional and personable. Great to work with and was quick to respond! We will be using Crouch’s from now on. It was great working with this company. Their integrity and professionalism was far above the rest! Thank you.
I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem.Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!!If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!Dr. Erick Reynolds
Very quick to respond and personable. They had our heater back up and working the same day we contacted them.
Doug and Charlene are excellent with handling all our HVAC needs. I would highly recommend!
The best quality I’ve seen when it comes to installing AC and heating. Mr. Crouch and his crew are as professional as they come, will explain what they are doing at any point while they’re working. If you’re looking for anything to be done with your AC/heating, I recommend Mr. Crouch 100%.
My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way.Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing.I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.
Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouchs to be second to none in every aspect of their service. We could not recommend anyone more highly.
Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.
Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.
Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.
My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouchs Heat and Cooling!!!
We have used crouches For our heating and air For closing on now on 30 years. Outstanding work. Very honest and very dependable. The first time we use them was when we couldn’t get anybody else to help with ductwork and they stepped up to the challenge and fixed it and is still working great today. Highly recommend
Doug and his helper are very profesional. They found a leak that other companies couldnt. When they did the work they were on time and solved our cooling problem. I am recommending them to all of the family and neighbors.
Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!
Always pleasant and helpful with any questions I might have. Efficient and cleans after hes finished.The price is reasonable. You will be happy to use this company.
We are repeat customers for a reason! Upstanding individual, punctual, and intelligent. Crouchs has been quick to come up with a reasonable solution each time. Trustworthy and dependable!
These guys are great! They were so knowledgeable, prices were great, and they were very friendly. Will definitely use them in the future.
These men were fast, friendly, clean, and very courteous!! I highly recommend them to be your first call for your heating and cooling needs!!
Doug Crouch is a man of his word. If he tells you he will be there, he will be there and ready to quickly remedy your problem. He is fair and trustworthy... he would never overcharge a person an unfair price. I can guarantee, you will not be disappointed in any work Doug Crouch does!
Crouch’s Heat and Air have taken care of our HVAC needs for over thirty years. The quality and timeliness of service that we have received has been outstanding every time! They are great to work with and I highly recommend them to everyone!
Doug, the owner is a great Christian man, who does what he says when he says he will do it. His work is top notch and I would recommend his company for any of your heating and cooling needs!
I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.
We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug
I was in a pinch and Doug did really amazing job of making me and my AC situation a priority. The man has character, you can see it in his work and professionalism.
Doug Crouch is one of the kindest people I know!!! He is super on keeping his word about installation and service. His quality of work and responsiveness is super great. I would highly recommend Crouch s Heating &Cooling if you are looking for new installation or repai & maintenance.Doug & Barbara Lasater
Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.
Have worked with Doug for 20+ years. Crouch’s do quality work and are very trustworthy. Would highly recommend!
We loved our experience with Crouchs Heating & Cooling. We received kind, honest, professional service. Highly recommend!
I have had the pleasure of knowing Mr. Crouch for over 5+ years he operates in a very professional manner is always courteous and looks out for the best interest of his clients. I would highly recommend him for your Heat An Air needs
Crouch’s is a well run business. They are knowledgeable, trustworthy, and responsive. Doug has always been there to provide service to my family’s home and rentals.
Honest, reliable and genuinely friendly.
Doug Crouch is a consummate Professional, shows up when he says he will be at your home, his Quality of Work is Exceptional, he answers your questions & suggests solutions to your inquiries & gives you good value for his installations & service work! I highly recommend Doug Crouch!
This is by far the best hvac company in our area! Knowledgeable, efficient, fast response! If you need ANYTHING related to hvac—call them now!!
I have used Doug since approximately 1995. First house was complete central heat and air from the ground up. Very pleased.Second home was done by his son, Robert. Same courteous professional job. Would not use anyone else.
We have used a Doug Crouch’s service for several years that I’ve always been pleased.
Wonderful people and they run a very honest business. Blessing from God. 😇🌈
Doug has been taking care of my old system for years-keeping it running longer than expected. Always honest, courteous, and willing to go above and beyond to keep us running.
If you have not worked with Crouchs heat and air, you should. They will take care of you and its a company you can trust. They are on time and they will shoot you straight. Thanks Doug.
Excellent service!
Very punctual. Good work and follow up of repair.
Best heat and air company around!!