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D & R Intensive Car Care
811 S Main St, Statesboro, GA 30458, United States
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D & R Intensive Car Care

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Sh
Review №1

We have been using D&R for almost five years and have always had a great experience there. The staff has always been friendly, professional, and helpful when our car needs maintenance or repairs. We have always appreciated how up front and honest they have been about what work needs to be done, pricing, and what to expect with repairs. I would highly recommend using their services.

An
Review №2

I am so impressed with their service and quality, I drive 3 hours to have my car services done here. They are honest and straightforward, and will hold your hand to talk you through your options. Highly recommend!

jo
Review №3

The people at the shop are nice, and the place is clean. You can make an appt online and can pay online. These things dont mean much if the quality of the work is not good. I have always taken my car back to the dealership, but I had an issue with my timing chain so I needed to get it repair locally. These guys did a great job, so I came back to have my rear brakes done and my cooling system flushed. Their customer service and quality of work has made me into a loyal customer. I have an Audi, but I will take our Hondas there as well.

Ja
Review №4

D & R Intensive Car Care is a fantastic place. I have been with them for the last 9 years, and they never disappointed. Professional, honest, fast, polite. Highly recommended..

Ra
Review №5

I just want to recognize this business for such a wonderful job! I am a first time customer, but they now have my car care business for as long as I am driving! I was referred to them by a couple of good friends of mine and they were such a blessing to me! I would recommend them for all of your vehicle needs. The staff was so helpful, friendly and they got my vehicle in and out in no time. Convenient location and complete satisfaction. Thank you D&R for all that you do!!!

El
Review №6

We took my husbands car to get the oil changed, and on the way to Atlanta to catch a flight, the exhaust started smoking blue smoke! We took it to a dealership in Atlanta and turns out D&R put TWICE the amount of oil needed for the car! That is insane, I do not know how a car care shop like this does that. They did agree to refund the oil change. I have heard multiple bad things about this place recently and will NOT be going back. They will scam you and hurt your vehicle in the long term. Not professionals, they have no idea what customer service or expert car maintenance is not even down to the simple basics. GO SOMEWHERE ELSE.

Do
Review №7

Great place for large or small repairs. I have had both, equally satisfied either way.

Al
Review №8

The front staff is great here, I was so lucky that they were able to fix my car same-day when the water pump broke and I couldn’t get to work. I’m giving them 3 stars though because my car overheated a week later and had to be towed due to something they fixed. I didn’t get charged for the second repair, but they made me pay for the tow truck which i don’t really think is fair. I’m still anxious that the problem isn’t solved but I’m also very grateful they were even able to help me the first time.

Ri
Review №9

Id give them Seven Stars if I could. They are the Real Deal. %!$# Savannah.

Di
Review №10

Great Customer service, I get my car serviced here often. One of the best in statesboro.

Ie
Review №11

I absolutely love this place! they are going to let you know what’s the issue, the price to get it fixed, and they are going to get you in and out! they aren’t expensive and the staff is great! i highly recommend them to anyone.

Jo
Review №12

Good fast and friendly. Had to have complete electric steering replacement for 2015fordflex only has 49,000 miles,was sickening.I had a few wont touch it. A leave it a few days and Ill get back to you. Most impressive was$3,000! Wow. Google + D&R= fixed. 1 day in and outand a $1,000 cheaper!!!

D
Review №13

Friendly and quick. Never had a problem here

Da
Review №14

Best automotive service center in town. Best people to work with and very knowledgeable. Been taking my vehicles to them for years.

Ca
Review №15

The employees here are friendly and professional. They did a great job fixing my van after I got rear-ended. I have had no issues with my van, and they have checked in with me twice to make sure everything is working well. I have been very impressed with their work and customer service! Highly recommend.

Th
Review №16

Honest. Reliable. Professional. Respectful. Hands down the best car care business in the Boro.

Al
Review №17

Helpful team, took the time to explain the charges and was overall very friendly. I got an alignment and tire change done and my car runs great.

Ma
Review №18

The service on my car was done in a timely manner. Everyone was friendly and polite. My car seems to be working well. Brakes feel right.

Lo
Review №19

The service is impeccable. They are professional and on time. This is a must go place for auto service and repair

Rv
Review №20

Didnt have tire for a sonata. Its a common car?

J
Review №21

Staff is friendly & knowledgeable! I got a new set of tires and came back a week later for an oil change because of their extremely reasonable rates! Will be doing business here a lot!

Ro
Review №22

I highly recommend D&R tire. They open earlier and stay later than everyone else. Helped me with a special order tire on short notice, were very professional and quick. They even charged less than originally quoted. Will definitely be using again. The owner even text me to see how my experience was......I mean what excellent customer service!

aa
Review №23

They had my car for a week before starting the repair. Literally a month to fix my car.

De
Review №24

I was in a great bind. I dropped my son off for student check in. My truck messed up in the middle of moving him in. I called D& R and they not only let me bring it to them. They also gave me a number to a towing company that came faster than my insurance tower company did. They fixed my truck in a couple of hours and had me back on the road. I love the warm welcome and hospitality that Joey and Ashley showed me. Who by the way both had on cute shoes 😉. Thank you guys for being an honest and giving the diligent service you gave me. My son now has a great shop to take his vehicle to when he is away at school and that is one less thing a college student’s mom has to worry about. Amazing place.

Er
Review №25

Contacted them by phone about repairs to my daughters car. Her vehicle got towed their due to it overheating. Did a VERY thorough inspection of the car. Their estimated repairs were done in a timely manner and they did an excellent job with the repairs. Parents, if you are having to have a vehicle repaired remotely, or even if you live nearby, I would highly recommend D&R.

Fr
Review №26

Great customer service. Great experience.

Da
Review №27

I was in the area for the weekend from out of state. Called, Joe picked up with great energy, said drop off the tire. As I did so, I was greeted by one of the owners. Reassuring me that I would get a call on there findings, sure enough the call came. All fixed!! Come back @ 5:15 & we will remount your tire!! Greeted again by Joe & Ray with great enthusiasm @ the end of there busy day. Overall it was like being in my hometown shop as I was treated like family as I also am a business owner. Thanks for the personal touch. It makes the difference!!

Be
Review №28

D & R is my go to place for car service. They will truly work to get to the bottom of any issue you have. My most recent experience was an oil change due to the fact that I couldnt get a timely appt with Hyundai. Plus I also needed a new tire due to a blow out. Prior to this visit, D & R was able to diagnose an issue with my Nissan (2005) that three different Nissan dealerships could not accurately diagnose. It took 3 different visits and process of elimination of what they thought would fix it, before it was accurately diagnosed. The bottom line is that they didnt give up. My Nissan now drives again like a dream.

Mi
Review №29

I was referred to D&R by a family friend, because i had a hard time finding a reputable Volvo Mechanic in The surrounding area. I dropped my vehicle off for a timing belt change, oil leak, water pump, and an alignment. These guys promptly diagnosed the issues, sent me a link to a website with photos documenting everything that was going on, and quoted me a fair price for labor. D&R was able to finish helping me in a timely manner and when my car was finished they offered to take over future repairs on it. It’s so worth it to drive forty-five minutes to have my car repaired and will continue using D&R out in Statesboro, they’ve helped me feel reassured with my car being close to 240,000 miles. Thank you for being reputable D&R, I’ll continue to bring my vehicle in and really can’t see myself taking it anywhere else.

Li
Review №30

The D&R team took great care with an urgent issue on my daughter’s car. They were so very responsive ... so very considerate and respectful ... so very thorough ... they cared for an urgent issue immediately and returned her car within hours. And their price was incredibly fair! I will absolutely return to them! Big thanks to Bryan and Cody and the whole D&R team!

Ay
Review №31

I Called and asked how much an oil change would be and told them my car takes synthetic blend they told me $39. When it was time to pay the charged me $66, and never informed me they would have to charge me extra. Today was my first time visiting and it’s definitely the last.

Je
Review №32

I drove over an hour away to look at a used vehicle in Statesboro. Since I couldn’t bring it back to my mechanic to get checked out, I brought it to D and R for a used car inspection. Even though I was a little late, they got it right in, inspected everything and checked the code history. While I waited, the owner was open about what to look for in issues with the vehicle and what I might expect from the dealership. He never made me feel like he was in a hurry or had something better to do, I felt guilty for taking so much of his time! If I lived in the area, they would be getting all of my auto repair business.

Ai
Review №33

Ray and the D&R team are always awesome! They do great work at a great value, and are always very timely and helpful in addressing any of our automotive issues. We couldnt appreciate them more!

Ro
Review №34

I went to get my battery replaced in my Ford Focus here. It ended up being 300 dollars. They were fast and nice about everything, but they didnt have to go so overkill and spend 220 dollars on the replacement battery. I wish they would’ve at least checked with me before putting an extremely expensive battery in it.

Je
Review №35

They did an amazing job on their end. We dud have a little snag with parts that were ordered for my vehicle that took a little longer to get there and the people they ordered from ended up sending the wrong part but I know the fault wasnt on their end and they made sure to refund me for the part and labor. I would gladly recommend them. The staff was very courteous and helpful. Thanks again guys!!!

Gi
Review №36

In light of recent events and everyone scrambling for car maintenance, they made time for my oil change! Not to mention their price was cheaper than my regular shop. They are awesome in my book! Thanks D&R for the great service and helping me out when I needed it.

Al
Review №37

D & R did a great job on my car. It was ready in a few days and I really love their system. When you take your car in they do an inspection and then send you a link with pictures and all the issues. Very great to work with and super nice! Highly recommended!

Al
Review №38

Great service. Made my appointment. Dropped off my car, 45 minutes later got an update on the situation. Nothing was found to be wrong so they didn’t charge me anything. Will be back.

Ty
Review №39

This past Thursday I took my truck to D&R to get my oil changed (as I have done many times before). I then left immediately to drive to Jacksonville. Shortly after I returned to Statesboro (on Saturday), I received a warning light on my dash indicating oil pressure low, stop engine. I then called D&R who would not answer the phone. As it turns out, my truck had been running on 2 quarts (or less) of oil, potentially all the way to Jacksonville and back. All of this occurred because the mechanic at D&R was so incompetent that he didnt screw the oil filter on. The most disgusting part of all of this is that when I talked to them this morning to resolve the problem, the owner, Ray, was willing to do absolutely nothing for me. Wouldnt even reimburse me for the cost of the oil or oil filter. My truck now has a good little bit of valve tap upon start up due to running with almost no oil in it. Rest assured, D&R has lost my business for good. Shown is a picture of my oil filter covered in oil from D&Rs lousy workmanship.

Av
Review №40

Great people Great place

Er
Review №41

They didnt charge me much and were very nice. Also had it done on the same day!

Ti
Review №42

Brought in for a starter issue. Had starter replaced 3 times in the last 2 months. Tried to tell them there was another problem. They did not listen and the starter they replaced failed. They replaced the starter free of charge after finding a faulty ground led to the starter burnout. Great repairs, just a loss of time because the car had to be towed back for something that could have been caught the first time.

Bi
Review №43

Exceptional staff and services! Every time I have taken my car into D & R they have completed the work needed in a remarkable time frame. They definitely take care of their customers, answer all your questions, explain/help you understand whats wrong, and check up on the statues of the car days after you leave the shop! They also offer a student discount. 10/10 recommend

Ka
Review №44

I called D & R for an estimate to replace the battery in my 2015 mini cooper. I was quoted a price of $100 plus taxes, this price included replacement and programming. I had purchased elsewhere from OReilly parts. When I arrived for my appointment, I was told it would cost ~$140. I told her I had been quoted $100. The guy who quoted the price was sitting there and admitted he had given me the quote. However, she would not honor the quote.I called Critz BMW in Savannah, they quoted me $65 plus taxes for replacement and programming. They even washed and vacuumed my car.Im glad D&R did not honor the quote, I paid less than half of what they wanted and recieved better service and treatment. Ill be driving to Savannah from now on for my auto repairs.

Bi
Review №45

My grandson recently had a problem with my car while traveling to Savannah. The car was towed to D&R and diagnosed with a defective fuel pump assembly. D&R replaced it promptly in a few days and I picked the car up. Unfortunately, the new fuel pump assembly was defective, but D&Rs 12 month warranty covered the cost of replacement at my local repair shop. A D&R person guided me through the warranty process and checked with me several times to make sure everything was handled to my satisfaction. Thank you D&R for your personal service. I highly recommend them for your automotive needs!Billy WatsonGriffin, GA.

Ni
Review №46

I wish there were 10 stars available for D&R and the quality of their work & customer care!This establishment, and especially Brian (sorry I can’t remember Brian’s last name), did an excellent job of repairing what another dealership (in Florida) had done incorrectly. But also went above & beyond to take care of me personally!I am a woman, a senior citizen, traveling alone, when my car broke down on a Friday afternoon around 4:30 about 10 miles outside of Statesboro.D& R was recommended to me & luckily they were still open & willing to wait on me & tow truck to arrive & willing to try to fix my car that afternoon, if at all possible.Long story short, this business went above & beyond in EVERY way I can think of, to ensure my car was properly repaired, my concerns were alleviated, that I had safe transport to my destination & that requests for documents to verify repairs were sent to the Florida Dealership for my reimbursement of funds, were all handled timely, professionally & with great sensitivity to my particular situation!I recommend D&R and their entire staff as being top notch in every aspect!Thank you Brian, and everyone at D&R, that played a role in repairing my car & renewing my faith in mankind! Good people do still exist in this country...and several of them can be found at 811 South Main Street in Statesboro, Ga!Thank you,Nina Powers

Sa
Review №47

D & R has consistently shown they are competent, honest, and reasonable. Over the years on a variety of vehicles their service has always been reliable.

Pa
Review №48

D & R performed task I requested in an appropriate amount of time. Staff was friendly and attentive. They did however attempt to charge me $70 dollars to replace a battery terminal. I was informed they bill at 97.00 an hour. They won’t be working on my vehicle at those rates.

Jo
Review №49

Excellent friendly customer service, expert technicians and great prices!!

Mi
Review №50

I have been taking my vehicles to Ray for many years. I have always been very satisfied with the quality of work. But, to me, most importantly, I trust Ray and the mechanics in his shop. I highly recommend.

Ch
Review №51

I discovered D &R Car Care a few years ago. Trust is the word of the day. They are always forthright and accommodating. And their technicians do fantastic work. It adds up to excellent service. Do yourself a favor and go to D & R. You will NOT regret it! ~ Chip

Ch
Review №52

My go-to for all my car needs. They helped me countless times throughout my undergrad and remain reliable as I now work in town. I refuse to go anywhere else! Amazing prices, amazing service. And they look out for Ga Southern students and faculty by offering discounts. What more could you ask for?

Ma
Review №53

This shop has been so considerate and has great customer service. Prices are fantastic for the service they provide. I’ve been taking my car here the past two weeks and again next week for more repairs. They are very quick and are well stocked with parts to fix my vehicle. They a great at explaining what needs to be taken care of and have been able to give me great quotes before services are rendered. I will continue to be a customer, and totally recommend them to anyone. They also provide 10% discount to students which helps me a lot!

Ji
Review №54

Customer service is rule number one at D&R in my experience. Over the past 20 years I have been having my vehicles repaired and serviced by D&R, I have always been treated with the utmost respect and courtesy by all members of the office staff, mechanics, and management. The work is completed effectively and efficiently --- and the service guarantee is genuine!!! I regularly recommend D&R to my friends and associates. They are a safe bet for a fair deal and a competent job.

oc
Review №55

I needed someone to change my low beam lights on my car after the nice young man at OReillys said that he wouldnt be able to do it after running into some complications. He suggested D & R to us so we went down there and they agreed to take it that same day although appearing very busy.. I left my car and what seemd but Is exaggerated 10 minutes later they were calling saying it was ready for pickup. Everyone I encountered at the shop was nice, friendly and professional. I was able to get what I needed done in a timely and cost efficient manner. I will definitely be returning with any unforeseen issues with my vehicles in the future!

Mo
Review №56

Super thankful for D&R who got me in the morning of Christmas Eve!! I was leaving for an 8 hour road trip and my tires started shaking from all the mud built up from my dirt road. Joey and Brian were a huge help along with their whole team! It’s nice to know there are still businesses who don’t take advantage of you. Thank you x 1000!!! 💙🎄

Bl
Review №57

I came in very late into the day. They fit me in even though they had no spaces available and worked overtime on my truck and I greatly appreciate them. I go to Georgia southern and would recommend anyone to go there.

St
Review №58

I was only going to pass through Statesboro on my way to Savannah for business, but a hydroplane trip through the ditch required an alignment and a remount of a tire. D & R was very accommodating in getting me in for an inspection and then very complete on the explanation of what I would need done. I needed to have lower ball joints replaced (normal wear and tear for a vehicle with high miles) and they strongly suggested I have that done. They quoted me the work, but did not insist that I have it done. Due to time constraints and having my guy back home that could do that work, they agreed to set the alignment, fix the tire and get me back on the road.Two things: The price (what I paid and what was estimated for the work I passed on) wasnt cheap, but I didnt find it to be excessive either.If I had decided to have the work done here, I would have done so with complete confidence based on my experience with them.The waiting area is probably the most comfortable and spacious I have ever seen and allowed me a good opportunity to get work done while waiting (a reasonable amount of time).Use these guys. You wont regret it.

K
Review №59

My first time here. Excellent service reasonable price and very very professional. My new repair shop!

Cr
Review №60

Customer service sucks! I wont be back.

Mi
Review №61

I’ve used D & R for years to service my Mercedes, Jeep, and Ford King Ranch. The first thing I’ll mention is that they do an extensive inspection of the vehicle and give you a report about what needs to be done, what will need to be done later, and what is operating as it should. In addition, they provide an estimate for the cost of the repairs. There are no surprises. They do excellent work at a fair price, and their mechanics are all very knowledgeable. I’ve never had anything stump them, even the Mercedes which is a pretty complicated vehicle.In all respects, it is a top-notch operation.Michael M

Li
Review №62

Very professional! They provided fast friendly service at a great price. Their waiting area was clean and comfortable. Although I am not a local I highly recommend them and will use them again if I need car care while in Statesboro.

Br
Review №63

The staff is kind and courteous and they do excellent work! I come to them for anything I need with my car

Ti
Review №64

Both times Ive used D&R they have been wonderful. They have done excellent work on my car and havent hurt my wallet too much. Friendly service is important to them and it shows in everything they do.

Ma
Review №65

Came in at 11 am needing a new thermostat installed on my VW and they were able to make an appointment at 2 pm the same day. I got there early and they were able to start early and finish early. Very reasonably priced with quick and reliable works. Definitely recommend!

Er
Review №66

Great place best in statesboro very helpful and will go there with every vehicle I have really a great place for any thing you drive

St
Review №67

This is a great place for auto repair / maintenance! The waiting area is very clean and comfortable, with lots of seating and free WiFi. The staff is always able to schedule appointments that worked for my schedule, sometimes even same day. We are a one vehicle household, so its nice to have a car repair place that will transport you after drop-off if needed. They have electronic vehicle health reports which are helpful and easy to understand. Great service, great car care!

Mi
Review №68

Always a great experience. If no one else in town can figure out what’s wrong with your vehicle the owner/ operator (Ray) will. They know how much I hate to spend money and considering the high cost of everything the value of having your repairs done right is why I bring my cars to them. Very professional staff even Ashley

Ja
Review №69

Very professional and knowledgeable, the whole crew was helpful and I 100% will be returning if ever I’m in need.

Ch
Review №70

I thoroughly enjoyed my first experience at D&R! They are all super friendly and did amazing work on my car. They also use a savy system that allows you to track the health of your vehicle including detailed comments indicating suggested fixes! I loved that!! I will definitely be bringing my car here anytime I need it serviced.

Ti
Review №71

I love bring my car here the people here are great. I ask a question they pull it up and give my me a quote without asking. The prices are good. The service is fornmoal. Thank yall so much. I would recommend everyone I know that needs work on their cars to come here.

Da
Review №72

These guys are great! The customer service is top notch and they will go the extra mile to make a bad situation better. Their digital inspections are awesome at letting me see exactly what my vehicle needs. I would defiantly recommend them to anyone looking for an honest automotive repair and maintenance facility.

Su
Review №73

The staff at D & R have always met my high expectations for fantastic customer service. I have lived in different cities and a different country and have never found another company that takes pride in their service like D & R. I will continue to dropped my keys at the counter, knowing my vehicle will receive the finest care.

we
Review №74

Seems to know what theyre doing.only thing is theyre expensive

Sh
Review №75

I came here because I care about great service. I was not disappointed. Many people complain about the prices but I’ve been to cheaper mechanics and things never seem to go correctly. Was in and out everyone I spoke with was Kind and accommodating. I was able to get in and out in an hour. I’m glad I came here and I will be back again! Thanks guys!

Ra
Review №76

This shop is one of the few places Id trust to work on my Viper. Owner came out to talk to me and go over all of my concerns. They would change all of the fluids, put racing brakes on, and mounted balanced and race aligned the car as well. Always great results and awesome communication. Would always trust them with my other vehicles.

As
Review №77

I’ve been going to D&R for a couple years now and they truly are amazing! They always do a full inspection and send you pictures to show you what is wrong. They are always fast and efficient. I recommend them to everyone I know!

Ba
Review №78

New to the area. I did a web search and this was the best place in Statesboro area. I will be a repeat customer from now on. Thank you for such great fast service.

Jo
Review №79

Unfortunately they were unable to get the parts to make the repairs for my vehicle. They were still very helpful and pointed me in the right direction on what my truck need to get fixed.

El
Review №80

My car broke down as I was passing through town and these folks went above and beyond to help me out, even going so far as to make sure I had a place to stay the night in Statesboro!They did the repairs needed to get me back on the road and told me some things to get checked out once I got back to where I was going (once they made sure I would make it back). Truly gracious, compassionate, and knowledgeable folks.

Mi
Review №81

I have been going to D and R for about a year now. They are very professional, and extremely honest people. They really take the time to explain what is going on with your car to you and how to solve it in the least expensive way possible. They also do a great job on anything they work on. I would definitely recommend D and R to anyone who needs work or just a check up on their car.

la
Review №82

We came in on a flat bed, left with a great diagnosis and treatment. They were helpful in getting us back on the road quick. Found some other things to consider repairing also. Thankful for Service that goes above and beyond. Honesty and consideration are found there. We are very grateful for a repair shop like this.

Ar
Review №83

Everything was great, and honest and fast. So I didnt have to wait all day. They were straight forward with everything

Ke
Review №84

My experience with D&R Intensive Car Care at 811 S Main St has always bee exemplary. By that I mean that I totally trust them with all the work that I choose for them to perform on my truck and in addition I respect totally their suggestions on work needed for future preventive maintenance.I drive 85 miles per day on my job and I have all my maintenance done at D&R as well as purchasing tires and wheel alignment. I will continue to have all of my truck maintenance done at D&R as I have had for the past8 to 10 years.Thankyou D&R.

Vi
Review №85

Great staff, very knowledgeable and honest.

Ch
Review №86

DNR Intensive Car Care was extremely attentive to my needs, as well as to my limited timing availability for car repairs to be completed. The staff and team graciously listened and responded to these needs. I am very happy with the results and the short timeline observed to achieve my goals. Well Done!

Pa
Review №87

Fantastic service & price. Actual cost for our brake system work was half of the estimate, and the work was done extremely quickly. Thats the kind of honesty Ive been looking for in a mechanic. Theyll be our go-to from now on, headed back next week to get more work done!

Em
Review №88

Took my car there for the first time a bit worried, as it was my first time taking my car to the mechanic by myself. The staff at D&R were great at explaining what was causing my car issues, and the turn around time was relatively fast! Will be coming again whenever I run into issues.

Er
Review №89

The prices are steep but worth it. They take the time to check everything and go the extra mile for you. I dont go to any other mechanic shop. Highly recommend!

Sc
Review №90

D & R Intensive Car Care is a great place to have your car serviced! They have a well trained and knowledgeable staff who can meet all your Automotive needs! The digital inspection they send with pics really helped me to understand whats going on with my car! Give them a try!!

Ro
Review №91

This is the third time Ive taken the car in the last year. The first two I felt were unrelated incidents but this third time was very much related to the expensive AC repair just 3 months ago. I refused the $700 repair because I felt like the it would break again in 3 months.I called to discuss but got only the excuse of.....we cant anticipate what will break after we repair. I wish I could believe that but unfortunately this business lost my trust. I cant spend that kind of money on an AC repsir just to spend more on the AC 3 months later.

Ma
Review №92

Great customer service! They do a full inspection of your car and let’s me know what’s wrong if anything with pictures available. Best car care place in Statesboro! Good prices and also offers a student discount.

Kr
Review №93

With my daughter 4 hours from home and a broke down car, D & R was a life saver!! We took her car to a major dealership and they could not find what the issue was. D & R found the problem in less than an hour. They had the car completely fixed in the time frame promised. Highly recommended, prices were average and not over the top!

Ka
Review №94

We broke down on I-16 two weeks ago. Wrecker got us to D & R just before closing. They said they could not check out car until 11:45 the next day. One if their employees, Taylor, volunteered to stay late to diagnose the problem. They let me know that night that it would take a week to get part and repair. An unexpected repair was needed the day before I was to pick up my car and they could not get the part until a day later than my car was promised. Well, they made a trip to Savannah to get the part so that my car would be ready on time. They went out if their way to help us by picking us up at the hotel and taking us to two car rental places. We were treated like family. They gave us exceptional service and I highly recommend them. Too bad they are not closer for me to use all the time!

Ma
Review №95

Ray and the entire staff at D&R are absolutely hands down the best to work with!! They will do whatever it takes to get your car back on the road, even a 20 year old Toyota!! Joey and Ashleigh at the front have always been so easy to work with especially when having to explain things to my father! So thankful for them!!!

Lu
Review №96

Always prompt and quick. Extremely good customer service. They offer courtesy rides to work. Waiting area is clean, open and offers free wifi if youre going to wait.

Ta
Review №97

Excellent service. Very knowledgeable and professional.

Az
Review №98

Called to schedule an oil change and they got me in the same day! Was very quick and was sent a text when my car was ready to be picked up! Friendly and fast service, will definitely keep coming back!

Tr
Review №99

Really good experience they were able to look at my car the same day I called to make an appointment. Theyre quick and realize the problem and told me exactly what it was would return there in the future.

Sa
Review №100

Gave me a reasonable diagnostic . Now to get it repaired and complete the diagnosis.

Information
71 Photos
100 Comments
4.5 Rating
  • Address:811 S Main St, Statesboro, GA 30458, United States
  • Site:https://dandrcarcare.com/
  • Phone:+1 912-871-4111
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Oil change service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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