Erica is the best, runs this operation very efficient. Shes very polite and always willing to help. Great job Erica!

Erica was wonderful and friendly. Helped me with storage needs. Her customer service was greatly appreciated!

I want to give a special thanks to Mrs. Tracey. I was having so many issues with getting refunded monies owed. She would not rest until the issue got resolved. I called her almost everyday and she was pleasant EVERYTIME. For her, I’m so grateful and she should be recognized.

Without fail Laura is one of Pubic Storage best! She is always looking out for the customer well being. Please thank her and give her a rise. Dr. Richard Velez Aug 3, 2021

I was helping a friend move out of this place. It was clean and nice. Lots of cameras and secured doors. All around nice facility.

I was happy that I received help from Tracy. She made sure that I had all the information that I needed. She also made sure that I didn’t choose a storage unit until I was sure that it’s was the size that I needed. She was a great help. I will recommend going to see Tracy for your storage needs.

Jessica was awesome! She helped a lot and it was a pleasant experience.

Tracy was such a delight! Have never had such a helpful experience at a public storage place. She helped our move into your facility so much easier. Pls hire more ppl like her😉

Thank you Erica and Tracy for being so helpful and available before, during and after the booking and loading process. I’m so glad my sister found your location and even happier to work with such knowledgeable and friendly women! If you’re looking for a safe place to keep your stuff with great rates, knowledgeable and friendly staff, look no further.

Sandra was very friendly, helpful and informative today! She told me that she didnt normally work at this location. I wouldnt have known the difference because she did such a wonderful job in assisting me with my storage transfer. Thank You Sandra!

Sandra was very friendly and knowledgeable. It was nice to talk to her. She didnt waste anytime handling our request. It was pleasant doing business with such a wonderful energetic person. She made it simple, quick and easy.

Great security keeps clean and cool restroom is also clean.

Tracey was excellent. She took her time to understand my needs. She was courteous and attentive the whole time while I was indecisive. She was very knowledgeable about the property.

Erica did an amazing job I love this location !

Erica was great! Quick and friendly service and clean office. Great price when booked online too!

Today I went into Public Storage looking for a storage unit to store my home good and I met this amazing girl named Alexis very polite and well mannered, I am definitely satisfied with my storage unit and the service as well.

Erica was very helpful in getting us the right size storage room that we need. She explained in detail how to use it. Very thankful for her great customer service.

On the date of June 2nd 2021, I went into public storage looking for an affordable storage unit to put my tools and home supplies and ended up getting a storage unit and amazing service from Alexis, I’m so satisfied with the service thank you so much

I just moved back from Cali & this is my last chore .. Tracy was extremely helpful in choosing a unit & making my rental experience go smoothly!

Tracey was extremely helpful and thorough. I would definitely recommend this public storage.

Tracey is awesome!!First class service and also gave me advice on local places to go.Made moving alot better!

Pacey (mgr) keeps this building looking nice and tidy. Her professionalism and efficiency really set a high standard. Very friendly and helpful. Plus shes very nice looking in a professional sense. Erica is also very pleasant. I recommend this particular location for all your storage needs.

Tracey help me and Excellent service Patience and show me exactly what what I need.

Great customer service, clean facilities

Erica was super friendly and explained the details for my self storage perfectly and understandable. Outstanding service ! (:

Ms Dee&Erica made me feel welcome I was provided with excellent service, and I truly appreciate it.

Storage facility is clean and secure. Erica was very helpful with our unit and explaining the billing procedure to us. Each time I called or visited the office she was very friendly. I would definitely use this storage facility.

Erica was great awesome customer service!

Tracey...thank you so much

Wonderful service Tracy help us!

Today was my initial visit to do the paperwork and recieve my unit.From start to finish Erica made it easy..Erica is very professional and friendly, she answered all my questions. Thank you Erica for making it easy...

Drove all the way from Baltimore to grab some items in storage and the Attendant & facility COULDNT BE NICER!!💯❤️🙏🏾 She needs a raise!🤷🏾‍♂️ Or a promotion. Just saying! Lol. She was AH-MAZING & our moving was a breeze🙏🏾❤️💯

Tracey was the best customer service representative!!I will give her 6 starts if possible

Erica was very courteous and helpful. She was very thorough with explaining the process.

Erica was amazing! So helpful and very knowledgeable I highly recommend this public storage location.

Tracey....great service TY

Came to this location looking for a unit and Erica showed us units until I found the perfect size for our needs. She was so helpful!! You guys are awesome. Also I appreciate the safety precautions you’re taking for everybody right now. Looks like a clean and safe property.

Easy move in process through online enrollment. Clean premises. Adequate covid policies. Property manager Erica was very helpful.

Mrs. Erica delivered exceptional customer service. She went above and beyond assisting my needs. Great Customer Service! I will definitely recommend this location to my family and friends.

Tracey was very helpful to move me to another unit because there was water damage to my unit.

Tracie was awesome! Thank you for your help!

Alexis declined my payment because I wanted a receipt printed out . I been paying my bill at this location for years and no other manager has ever told me they could not print out a receipt for payment .This young lady is not a good fit for location, bring Erica back !

Customer service was great! Erica was nice and greeted me very professionally, the property is well maintained and one of the cleanest storage facilities I’ve ever seen!

Clean, staff friendly, efficient, customer oriented, knowledgeable about Public Storage systems, helpful

I cant tell you how much the deal they had which was relative to the time, was such a good deal. Erica was so sweet and professional. I like the security they have and very clean facility. I would recommend then to anyone

Who has the best customer service, Erica and Christine surely do! Erica helped me setup my appointment to come take a look at a storage unit, answering all questions and concerns that I had. When I got here the next day, Christine flawlessly helped me actually setup my unit and thoroughly and cheerfully explained every detail. Their customer service was absolutely phenomenal and I really appreciate how easy they made this process be! Thank you soooo much Erica and Christine, you ladies rock!💖💖💖

I just recently moved into my new storage unit and I was nervous at first because, it was my first time renting one but thanks to your employee Erica She made me feel very welcome and comfortable as I moved in she’s very kind and polite.

Christine is a pretty awesome associate. Very friendly and professional. I appreciate her for accommodating me and helping me through the process. She is great at plus sales as she offered me several extras, letting me know the significance of each item. I purchased the locks as well as the humidity container. Her presentation and customer service was exemplary! If I were a Secret Shopper, she would DEFINITELY receive a 100%!!!One critique for the corporate level of Public Storage: Transparency is everything. When I spoke with the initial person who fielded my phone call, I was not quoted anything close to what I was charged once I arrived to the reserved location. Hidden fees and cost are somewhat of a turn-off and for the average customer, it can become very tough to refer anyone to this storage entity. I would challenge corporate to revamp how people are trained to handle calls and the information which is disseminated to potential customers versus only building the business off of desperate customers and their time constraints for moving, storing things, etc. I would even to be willing to do the R&D for this piece of your business. I could actually see using a more informative approach boosting sales and keeping all PS facilities at 100% occupancy. I do hold a B.A. in Sociology, as it closely correlates with consumer affairs (Maybe thats another conversation at a later date?).I pray I wasnt too forward, but the end of the day, its about excellent service, building the business and brand, and properly compensating employees so that all involved are satisfied and happy. Sounds a bit utopian, but with the right approach, and using S.M.A.R.T. goals, it can be achieved.Overall, the ambiance, the atmosphere, the very professional and kindness of Christine speaks volumes for the Public Storage brand of helpfulness and hospitality. You are blessed to have this young lady on your team! Blessings!

Erica was wonderful

Awesome staff, front desk girl Pacey is awesome and very friendly. Units are very clean and the facility is easy access off 45 and very spacious. Easy to pull a trailer or big truck inside. If you want an honest and reliable storage this is the place to go. Highly recommend Public Storage. Thanks guys for your friendly and prompt service!

Nice, clean facility. Erica was especially friendly and helpful on my last visit.

G reat staff and a clean ficility

The place is well lit and clean which means a lot. My property was safe and I slept well at night knowing that my stuff was in good hands! I recommend them.

I had a great experience with Christine. She provided excellent customer service and great pricing. Very pleasant attitude would definitely recommend family ad friends here.

I started with a free months rent. I was convinced that was all I needed, but I have been here many years. They have always worked with me during hardship, and lately have been really good with answering the phones and returning phone calls when I leave a message. Pacey and Iecia have been rocks to stand on, and Erica as of late, and they worked as a team to manage a rent increase on my behalf. Thank you! I appreciate you all so much.The property, from the outside to the restrooms, is always clean. Can you believe I have never had any pests or seen them? The “neighbors” are nice, and it is safe. Just be careful of the traffic from the right if you’re coming from the highway. It is a very quick entrance.Through the storms I never was flooded in my outside unit. I never had a problem with the air conditioned inside unit I once had. Carts for the most part can be found at the corral area and they always work, and so does the elevator.They are always improving their customer service and I appreciate their care and professionalism.

Awesome service! Érica assisted and answered all my questions. I will recommend this storage to all my friends and family.

Great experience with Mrs. Erica she got me in and out! She also got me set up with a until in no time. She gave me plenty of information to make my first storage experience with this company awesome.

Christine was so much help! Helped me find the right storage I was looking for, offered me products that she thought was useful and had great customer service. :)

Wonderful customer service. Erica made sure that our unit fit our needs before confirming our purchase. Each step she walked us through with care and answered each of our questions. Very professional. I would definitely recommend this facility for storage needs.

Myka did a great job checking me in. Very helpful. Needed another unit and Erica was very efficient at checking me in quickly. Great service

I just moved and was looking for a good storage unit in the area to rent. Christine greeted me as soon as I walked in the door and walked me through the entire process. Everything was so easy. Even with some minor computer issues that slowed down the process a bit, she was still so kind and thoughtful of my time.

Really awesome location clean units and convenient location for all your storage needs.

It has been a stressful week, packing and getting ready to move, but Pacey was willing to make the experience a little more bearable by helping us with the size we need. She went out of her way to show us multiple units to make sure we knew what we needed. I know we weren’t the easiest customers. Thank you Pacey for all you do! Keep up the good work!

Erica is friendly n super helpful.

Pacy was extremely helpful with our storage needs!!! As a family moving from Nevada to Texas, she made our storage needs flawless through out the process, including working with the movers and storage truck drivers. We definitely recommend this storage unit!!!

Im counting on this teamHelp Keep Staff Safe

I have been renting at Public Storage for many years, the property manager Pacey is great! The property is always clean! If you are looking for storage this is the place to go!

Great customer service was able to meet with manger Christine and she was able to get us enrolled and into a unit same day.

Manager Pacey was very helpful! Great price that fit our budget and spacious units! Thank you very much!

Erica and Pacey were great and welcoming. Got me a storage quickly and promptly. Great customer service.

Great Customer service. I worked with Pacey. She definitely puts customers first; I found this out after my originally reserved unit was filled, and she put me in a more convenient unit for $20 less the my original reservation.

The manager Charity was my first contact by phone and on location. She was very nice and helpful. I moved here from out of state and needed to be sure I had the right size unit and that it would fit budget. She walked to the unit to show me up close and was friendly and personable the whole time. The facility was very clean and Im very happy to have a climate controlled facility, that allows free use of carts, dollies, and a freight size elevator. I would definitely recommend this facility.

Erica was awesome! Explained everything well and made getting a storage unit a pretty easy process

Joileeta was very nice to me I am so proud of her she did me good she had a smiling face on her face she was talking to me as a friendly and also you she needs to be employee of the month thank you

The property was clean, well lit and genuinely well taken care of. Left with a positive peace of mind knowing that my things would be safe there. Nicole was very helpful and provided great, friendly service. Would highly recommend.

Came in to rent with my brother and we were so impressed with how much knowledge Joileeta knew about the process she is the made storing simple and easy

Christin and Erica was very helpful with getting my set up with my storage unit.

Excellent Customer Service! Will most definitely recommend Ms.Erica to assist you..

Iecia was very helpful and great customer service skills. She was nice she showed us around and gave us everything we will need. This location is convenient also. Thank you.

Tracy was very helpful and kind. She really turned my day around. Nice and clean. Definitely recommend this place.

Charity the property manager was EXTREMELY helpful and courteous! I arrived at her location a few minutes after closing, and she was still able to get me set up with a unit. And the best part was she had a smile on her face the entire time. She was very knowledgeable. And she never once seemed annoyed that she was having to take care of a customer after closing time. I Highly recommend this location and Ms. Charity. Thank You for such great customer service. The retail world needs one of you at every retailer out there! So get to cloning yourself!!!!Facilities were also very clean!!Thanks again,Tracy Evans

My son rented a unit yesterday and the manager on site Pacey did an excellent job. Thanks a lot!

Christine provided 5 star service. The units were nice clean and spacious.

Iecia made our check in experience quick and easy! She got us set up with a new unit and materials needed to get moved in and was extremely friendly and helpful.

Process was easy and was out the door in no time! Erica was friendly and very knowledgeable awesome experience!!

I would not rent with this Public Storage! For the last month of me renting there they had no carts to move things. I chose to move out because they kept on raising my rent. By the time I moved out I was paying $170.00 for a 10x15! My husband took off of work to move our things out and they didn’t provide any carts! We had to go and buy a moving cart just to get our stuff out. Ridiculous!!! Don’t rent from here.

Just came to see a space and manger on duty was so nice .

Pacey made our move super easy. She showed us around the property, and even took us to our unit. The security is high and the property is very clean.

Nicole was amazing helping me pay my bill. The property was really clean and well kept. I had a wonderful experience. She was fast and made things super easy

Chrissy & Erica were amazing!

Micah was a great help ! She acknowledged us right away and got to work . She made the process really easy too . Thank you micah for everything 💜

My experience with Charity at Public storage was great. I reserved a unit online and immediately received a call from Charity confirming my reservation and answering any questions that I had. Once I arrived I was greeted very warmly upon entering the property by Charity. She was very knowledgeable and explained everything to me thoroughly. She showed me around and verified that the unit I requested was what I needed. She was very kind and made sure that all of my needs were taken care of. A few days later I received a call from Charity to ensure that the move in was going well and she offered to answer any questions that I had at the time. I walked out knowing everything I needed to regarding renting a storage unit including my payment and the due date, times available to enter my unit and how to access my unit. Although she offered to answer any questions that I had, I didnt have any because she was very thorough in everything I needed to know. I believe that Charity offered excellent customer service and would recommend this Public Storage location to anyone who was looking to rent a storage.

Pacey and Joileeta were great and extremely helpful. Love the new renovation at this location and the new building is awesome. They had great suggestions and offered packing suggestions as well.

Everytime I come its always clean and Erica is always helpful with any questions I have and answer them with a smiling

Christine was a wonderful help, ran into a small hiccup with the reservation and she was able to get it straightened out in a matter of minutes, very pleasurable experience.

Charity is always nice when I visit this location. She even stayed one evening when another store sent me that way so I could rent a unit at her location. Charity, as well as the upper management of public storage, went out of their way to accommodate me at this location after I already rented at a different location and needed to switch. I will use public storage in the future if I ever need to use a storage unit again. GREAT CUSTOMER SERVICE AND CLEAN LOCATION!!!!

Micah was very nice, knowledgeable, and made my move in to this to storage quick and easy!

Wonderful experience! Easy to reserve online. Extra discount by reserving online. Cheryl and Pacey give top notch customer service!!

Angelica and Pacey helped me, ladies are very professional and facility is nice and clean.

I have been renting here for awhile, Pacey and Erica always manage to keep the property looking excellent.