David, YOU ARE AWESOME!!! Great attitude n best customer service and very knowledgeable. Got me a storage room so quick n gave me a tour on golf cart to make sure it was the right size that could fit all my belongings!!! Thank you so much😄😁😃

The staff are awesome at this location. Very helpful and super friendly. They make our rental experience a hassle-free one. Highly commend Mr Dave and Ms Lori for their professionalism and friendly attitudes. Always a pleasure to deal with.

While I dont like CubeSmart as a company, I really like this branch. Dont remember the ladys name but from the time I was ever in touch with her about my moms unit in 2014 until having to go all the way to Spring, Texas after my moms death this year to empty the unit, she went out of her way to help me.I would highly recommend this branch to anyone looking for a storage place to call this branch.Thank you all at this location for you kindness and help.Penny Navarro

We have been renting office space here since 2003, love the staff, very friendly. They take care of any request very quickly. Very professional staff .... Lori and Dave. I would recommend Cube Smart in Rayford to everyone.

I am happy with the climate controlled rooms for my papers & file storage. The personnel are polite & helpfull. Charlene and the others keep an eye on things and they are good people.There is plenty of lights at night and the place is clean.

Staff was very pleasant to deal with and super helpful when needed

LORE- is the best associate ever. I rate her ten (10) stars. She was always helpful and willing to do what she could to help. She is at 1310 Rayford Road, 77386. Because of her I recommend this storage. Thank you for such a dedicated employee.

I have been a customer for many years. Clean, secure and well maintained. Good communication between management and customers.

Good experience I would have given a 5 star, except the cart was in the shop, so I had to walk to my storage in the back, and the rep forgot to get the code to unlock the storage, so we walked back to get the code, other than that no problem at all. The quotes were exactly as it was on line.

Omg I absolutely love this storage location. Ive been storing my stuff here since May 2019 and David the manager has always been kind, understanding and patient with me. I HIGHLY RECOMMEND anyone who needs a place to store their items to go to this location. 5 stars plus more

Staff was great and extremely helpful! Would recommend!

Friendly helpful employees. Especially Lori. She was fantastic!

The storage facility had great lighting at night,that made you feel safe entering and existing all through out the day and at night.Customer service was very nice and helpful all the time.

The staff was very friendly and helpful.

Rates are astronomical and a uncovered parking space is more than the storage unit 10x10. Prices jumped 3 times in a year.

Clean, easy to access, managers are helpful and nice.

Nice setup, very clean. 3 stories with elevator 🛗. Extra nice security system.

Looking for great customer service? So many storage places have popped up in our area over the years. We have lived in Imperial Oaks since 2006 and have witnessed the growth first-hand. We have stayed with CubeSmart over the years for several reasons. For one, they are very easy to get in touch with. Laurie has been so helpful and knows all of us. We feel like old friends. We have gone through flooding with CubeSmart and the level of professionalism and care they took to ensure all of their clients needs were met were one of a kind. We know our storage units are safe, well looked after and they are more than willing to help their customers when it comes to special requests.A great small site to consider when you have run out of much needed space.

Ms. Lori is always pleasant and ready to help. Ive used this location several times over the last ten years and never been disappointed. Dave thank you again for your awesome help today!!

Do not store here...The manager who lives on site is not very nice and is very rude. He blamed me on dirt that was left by another customer on me and I told him it I had nothing to do with it but still again blamed me. I will not stay at a storage facility that treat people in this manner. The fans in the non-climate storage does not work so you can hardly breathe. They went up one the storage rant $15 within 6 months after I moved in. A true rip off. I would never recommend or rent from this storage company ever again...ever!!!!

Have had our belongings at this facility since 10/2018 and our rate has steadily climbed from the start. Now at $125/mo for a 10x15 NON climate, drive up unit. Will be moving our things. Can get a climate controlled elsewhere for much less. Also the doors do not seal well allowing dirt, leaves, seeds, and dust to coat everything inside.

We rented for a shorter amount of time, about 3 months. This facility did the job, but even our indoor, climate controlled unit building ended up with a Millipede problem. Customer service was good, but bugs were the deal breaker for us.

Cube smart raised my rent in the first six months. When I contacted them to request the reduction I was told that their units were almost all occupied and I had no choice but to pay more. I had two units with them and they raised rent on both of my units within a month.

David and Lori were very kind and professional.

The customer service at this facility was exemplary! They were very helpful in explaining the various term options and helping me pick which size facility would work best for me. Prices were also the lowest in the area.

Clean and private gated

Vert friendly and informative

Quick and efficient signup, friendly staff

Easy access to unit and very helpful staff

Just needed a box ...great customer service

Great place, and very clean

David and Lori were great. The facility was clean and easy to access. The unit we rented was perfect. We moved from a 3 bedroom home with a large barn and everything fit!

Friendly helpful lady there would recommend giving them a shot :))

This facility has always been very clean and maintained. The staff is very friendly and helpful and willing to go out of their way to make sure they keep their customers happy. District manager Tom Black and Lori in the office at the Rayford Road location were very gracious in working with me so that I didnt have to move from this location. Definitely would recommend renting from this location.

Great experience when I called and spoke with Lori asking for overall services available through this location. Although I called for competitive pricing in the area I will finalize because of Loris customer service and knowledge of the product. Thank you, I would recommend!

Reserved a covered space online. Showed up at the location to do paperwork. Lady was nice - I paid, signed papers and was issued a code and receipt. The next day I showed up to use my space and couldnt gain access. I had to get out of my truck (in the rain too) and go in. THEY HAD NO RECORD OF ME IN THEIR SYSTEM. I had to go through the whole process a second time, making me incredibly late to my next appointment. The people were nice, but dont seem to have the process down. Plus, on the day I first showed, gate was wide open. Next day, the walk through gate was wide open.

Positive experience. Lori was extremely helpful, concise and thorough. She pointed out everything we needed to know regarding every aspect of renting there. I left having no unanswered questions and a great place to store my things.

Reserved online. 10x7.5 outside drive up. when arrived, was shown a unit that had dead bugs and daddy long legs with an accomplished web. Was told they would need to clean it before I moved in. (duh). Unit looked shallow, measured and found the unit to be over a foot shy of the 10x7.5 (maybe should be a 10x5) advertised space. Lady said lets go back and verify unit number, Manager copped attitude as soon as I mentioned it measured a ft shy. Then got recommended going to a bigger unit 10x10. (would be nice just to get the 10x7.5 thats advertised.) Left due to attitude being kicked my way. called 800 and they said they dont have any resolution abilities beyond sending an email to district and playing the 24 to 48 hour waiting game. Online says 3 more units available 10x7.5 (Im guessing I was shown the cleanest dirty unit.)

Had a great experience with Dave and Lori. They were very helpful and friendly. Always available to answer any questions that I had. The facility is clean, safe, and very well planned. Thank you to the both of you.

It was ok. The guy at the front could not pull up my reservation even though I had all the information even the number. He did honor the price and type of unit I wnted. Then the disclosure of insurance that was required I never seen on line so my price went up 12 a month. I asked about a dolly prior to going there and the lady I spoke with the day before said she would have one for me so it would not take along time to unload. When I got there I had to go search two buildings/wearhouses and still no luck. It took me more time to look than it did for me to finally unload my stuff. The guy did go and find a dolly for me but, I spent more time wandering around. I wish this place had cameras inside the buildings but most do not seem to. The only secure thing about this place was the extremely long passcode.

Awesome service! Lori & Dave were awesome. Great prices. Great place to rent a storage unit.

Clean facility, super friendly staff, and a safe feeling every time either my wife or I go alone. Highly recommend this business. Great location as well.

The staff goes above & beyond to provide the best customer service consistently! It is a very convenient location and very affordable for all of our needs! Definitely worth it!

Its climate control which is a must in this kind of heat! Its centrally located and very easy to get in and out. The attendent Dave is extremely helpful as well as friendly. He always has the property very clean and organized throughout.

Nice and clean.

Wonderful to work with got me in at the last minute and everything went smoothly. They even let my movers through the gate while I was handling paperwork.

Easy to move in as a new customer. David and Julie are the friendly staff at this store. I reserved my unit early in the morning and I moved in in the afternoon. They facilitated 24 hour access to help me complete the moving process in one day. Thanks David and Julie!

Great customer service provided by Mitch and David. Used other local storage places and have had horrible experiences. These guys really care about their customers. Thank you very much!

Manager was very knowledgeable of the product he had and the price was competitive. He was very friendly and went out of his way to make sure I was satisfied with his service.

The facility is great, but I was misled about price and promotional discount of the unit I chose, albeit unintentionally. I was shown a climate-controlled unit and given a price from the rental agents price sheet and told this unit had a half-off the first months rent special discount. However, when I went back to the office to sign the agreement, I was told that the actual price was $20 more per month and the half-off did not apply to this unit. Dave, the manager, was there and didnt honor the special discount I was quoted and which was one of my deciding factors in choosing the climate-controlled unit over an outside, or drive-up, unit.I know the above was just a mistake, and Im not holding that against Dave or the agent (I believe she was a relatively new employee), but I do wish the special half-off discount would have been honored. Thats the only negative Ive experienced with this CubeSmart. Otherwise, the location is good and the facility is great.

Lady at the front desk acted like asking her to do the up to one month off for if someone refers you there was a big deal. She said and I quote we dont like doing these there to much work I was in shock I said well its your job and it will be done. So I spoke with the manager who lives on site and he was real nice and did it for me and came and told me he got it taken care of. But maybe that front office lady needs to get a new job. She even rushed us because she needed to leave to go western union her son some money. What kind of business does work like that. Good thing we wont need them but for a couple months.

On site staff is very helpful. Good price. Good location.

David provided great customer ! Just wish CubeSmart had different policy for rental term. I had situation change just a few days after signing agreement where I wont be able to use the unit but they wont do a partial refund. Dave even tried to help me out but computer said no.

89 dollars for a 5 by 10

We rented office space from CubeSmart and had a great experience. They were professional and very helpful.

Very nice people. Convenient location. Good price.

Fast and friendly service. Storage units are well kept in great condition.

Fabulous service and staff. I would recommend this facility.

Great place to buy CPAP supplies from cpap4.me located here

We have had an office in this location for years now, never had a problem, very friendly staff, and get things fast for you . I would recommend this location to anyone.

Its a storage place...its a little run down. Lights burned out and the back half of the property floods in heavy rain. The keypad to get in is a pain in the ass.

Very clean facility and friendly helpful staff.

The back building has flooded 3 times in the last 2 years and the mandatory insurance they make you buy does nothing for floods so beware.

Easy access 🤗

Lauri is awesome.

Upon arrival with initial load, I couldnt access the gate. I had to call the customer service to get a temporary password

Friendly staff and clean establishment.

Everything was easy to setup and everyone on-site was super friendly

Easy check-in and great service all around.

I went to put my things away and the password they gave me did not work why I could not open the door. I will go again at the end of the afternoon to see if I can enter again

Chafa