Everything about Spokane Comfort is top notch from the owner to the receptionist to the technician (Jason...who is absolutely amazing!!)They have been servicing our furnace (since purchased in 2012) and additionally our AC and gas fireplace and stove. Always personable and caring in all they do....tremendous attention to detail.
Wayne and his install team were on time, professional and courteous. The mini split units went in quickly and without any issues. The office crew was very attentive and addressed any and all of my needs. I would certainly recommend to anyone.
I am very, very pleased with the service I received from Spokane Comfort Systems, from my initial call to the completion of the installation of my AC. Eric, the owner, came to give me a bid. He was very personable, respectful and knowledgeable. My units were installed within 2 weeks by the best team led by Wayne who has had years of experience, along with Bob, Nate and Coy. Two great electricians were also integral to the team. My house has been transformed with my Mitsubishi mini splits, making it so comfortable on these hot summer days. I would give this company 10 stars!!!
I highly recommend comfort systems for all your heating/air conditioning needs. We have had them out for maintenance, repair and instillations. Trustworthy, dependable and professional!
We were more than happy with our AC installation! Service was very professional and every worker was extremely friendly and enjoyable to work with! A very hard working and honest company and would highly recommend to anyone!!
Great quick service. Everything went just as promised. Nice to find a company that values customer service. I recommend Highly
I am very pleased with the work performed. John was friendly, very professional and was able to fix my AC promptly. They earned a new customer today.
This was one of my best experiences with a contractor in Spokane. From the initial call they were great communicators, their online systems made it easy to track bids and scheduling, and the install team was on time, professional, and flexible. I would certainly recommend to anyone.
Came within hours from my call during the worst heatwave Spokane has ever had. Explained the issue and fixed it it record time. Thanks so much I will definitely use Spokane comfort for both routine and emergency repairs thanks to their amazing response.
Spokane Comfort Systems has been wonderful to work with the past 2.5 years. Everyone we talk to is friendly, helpful and when we have had to request repairs the technician is also friendly and usually out the same day! GREAT Company.
Top notch crew! Always fast friendly and affordable. Thanks!
Very efficient and timely. John let me know when he was on the way. Explained the issue and resolution clearly for me. Great experience!
The service man was very professional and told me exactly what I needed to make my furnace safe and functional again.
March 2020 when I was out of town our furnace quit working. My wife contacted me and asked me what she should do. We found Comfort Heating Systems online and because of the positive reviews we decided to give them a try. They were AWESOME!! The came out on the same day, found, and repaired the issue. The price they charged was very fair as well. We will be using Comfort Systems for all of our HVAC needs. Thank for the great service.
Prompt, courteous, and efficient. A/C went in without a hitch!
Eric and his team are amazing! My 90 year old parents were taken to the hospital because of carbon monoxide poisoning from a faulty 60 year old furnace. Eric and his team were at my parents house to assess the situation the same day and were installing a new boiler a few days later. I cannot recommend Spokane Comfort Systems highly enough. They are a lifesaver in more ways than one!
Great customer service from office staff to technician!! John was our technician, he called before he came and was on time. He was professional, friendly, courteousand VERY knowledgeable. He explained thoroughly what was wrong with our furnace and gave us excellent information that we have never been given from other HVAC companies. We will definitely be using Spokane Comfort Systems for our future needs.
They were great. Don’t hesitate.
Person who setup paperwork for Jason had sent wrong filter with him. He will stop by tomorrow with correct one.
Installed a new furnace/AC for us. Respectful and helpful from the sales associate to the installers. The one issue during install was handled quickly and professionally. Would definitely use them again.
Had a major failure with our system requiring a new compressor in our heat pump. The system was only 8 years old but still under warranty. The very difficult and time consuming repair ( almost the entire day ) was done by Jason and Koi. Very impressive and knowledgeable individuals. We are now back in the cool zone. Thanks guys for servicing what you sell and doing such a great job !
This is my third time using Spokane comfort systems. They are always upfront, professional and were there on time. Their pricing is good and we couldnt be happier with Easy and the team!!
GREAT customer service
Spokane Comfort Systems did a first class job. Highly professional, clean, on time and courteous. I recommend Eric and Spokane Comfort Systems.
Timely and priced right. Professional and knowledgeable.
Eric and his crew were professional, knowledgeable, clean and very nice. They were spot on!!! I highly recommend Spokane Comfort Systems
Nice folks go out of there way to help.
This company is exemplary for customer service. Called to make an appointment, very friendly staff. Jason was our technician and he was early (called ahead) and extremely friendly and efficient. Honestly, this was an ideal service visit, and Ill recommend them to any and all.
Outstanding service from start to finish! Jason showed up on time, was extremely professional, nice, honest, VERY knowledgeable, and let me know what was going on with our furnace step by step--providing great information on our system and made helpful recommendations. Jason took excellent care of us. Such a nice change from the pushy, rude sales-focused technicians that we have dealt with in the past. Reasonable prices for exceptional service! I called a few other larger companies in town and was not impressed but when I read Spokane Comfort Systems reviews and talked to Michelle on the phone I knew we found the best one! Thank you again, Spokane Comfort Systems! We will never call anyone else!
Spokane Comfort Systems has replaced the furnace in my home and installed an A/C system all within the last 6 months. They quoted significantly less than the competition, came right when they were scheduled, and did an exemplary job. The HVAC crew was polite and professional and Bob even stayed after the A/C installation to check the circuitry in my furnace to ensure it was operating in both stages. Thanks Spokane Comfort Systems!
I was very happy with the work the service technician, Jason, did on my furnace. I watched some of his work because Im curious and I like to see how things work. He took great detail and concern when taking out the blower and cleaning the different parts of the furnace. I can tell he really cared about doing a good job. I would definitely recommend this company to a friend.
Look no further than Spokane Comfort Systems to take care of any repair needs with your furnace. We woke up this morning and the house was 60°. Jason, the repair man of the year, was to our house within 30 minutes of my phone call and had our furnace fixed within 30 minutes of being here. He was courteous and kind, he shared general information about our furnace and our air purifier and was a true professional. I highly recommend Spokane Comfort Systems!
Jason is Awesome he came on the same day I called after my furnace stopped working. I had a different company come yesterday for maintenance they were running a special so I made an appointment and then my furnace wouldn’t kick in the next day. I called the original company and left two messages and did not receive a call back. I called Spokane Comfort Systems and Jason came right over and fixed everything up. Come to find out most of the maintenance stuff that should have been done wasn’t even done. I am getting a refund from them! Thanks Jason I will be calling him next time!
We chose Spokane Comfort Systems based on a recommendation from a friend and we were thrilled. They took care of everything from the rebates to the installation. They communicated with us frequently to ensure our satisfaction. Would recommend to everyone! The salesman was very professional and gave us all of our options without trying to pressure us into the most expensive item. He was very honest when we asked about extending service to a second floor and gave us great ideas for the future.
Spokane Comfort Systems just finished the completion of replacing our gas fireplace. We visited the main office on Freya. We first visited with Martie who was most helpful. While there we met Eric who was able to set up a house call in a timely manner. The complete process was done professionally and Eric, personally, was on site at the commencement and completion of the project. All of this was done at a fair and competitive price. We strongly recommend this company especially if you are looking for quality. Thank you Eric and crew!.
I strongly recommend Spokane Comfort Systems to anyone looking for a reputable company with great service. Last year, I needed to replace my heating system and did so with a high efficiency furnace from Spokane Comfort Systems. After interviewing several companies, including Spokane Comfort Systems, I was so pleased with the knowledgeable technician that it was a no-brainer to go with them.Today, my central A/C went out. I did not consider calling anyone else but Spokane Comfort Systems. The receptionist told me that they were booked solid ( today was a 90 degree day in July), she scheduled me for the next morning (would have been tomorrow). To my great surprise, the same technician that came out last year, was at my front door within a couple of hours of my call. I thought that the unit would need replacement, as it is 18 yrs. old, but he immediately diagnosed the problem and repaired it, saving me several thousand dollars. Very honest and wonderful technician, company and service. They are really good at what they do and very honest. I highly recommend this company and their technicians. Thank you Spokane Comfort Systems!
Jason was our technician today and I cannot say enough good things about his visit. He was prompt and worked quickly. He pointed out things that I could do on my own (including how and why), rather than only sell the service. His approach saved us time and money. Wonderful!
We just had a Mitsubishi mini split system (heat/air conditioning) installed in our home. Spokane Comfort Systems were very refreshing to work with. The salesman and installers were honest, and upfront about the costs, and installation timeline. It was a huge project, but they were able to complete everything in a day and a half. I give them a HUGE thumbs up. I would highly recommend them if you are interested in adding a mini split system to your home.
Comfort Systems installed my new furnace. I was very happy with the crew Wayne, Nate, and Coy. They did a wonderful job of installation and cleanup. Would highly recommend this company!
They are a great HVAC resource. I highly recommend them.
You really cant go wrong with this company. Scheduling through Marty, whos always chipper and friendly, is easy; and my experience with the technicians is that theyre knowledge, courteous, and, most importantly, honest. Ive used this company for years and have no complaints. Theyre probably not the cheapest in town, but I feel like Im getting the best service in town.
Our AC was not working. They came out the day I called, spent over two hours working on it to determine that it had reached the end. They laid out the facts and we bought a new one. It was installed the next day and the cost from the day before was refunded! Splendid customer service!
Recently had a Mitsubishi mini split air conditioner installed and this group was professional, friendly, and from estimating to installing it was a great experience. Very helpful and excellent job with the installation.
Everyone from Spokane Comfort Systems was great! The price was more than reasonable, and scheduling was super easy. The techs were efficient and cleanly. We couldnt be more happy.
We had the furnace start blowing cold air at 7pm and 30 degrees outside right before the family came over for the holidays. My daughters and I were freezing! The office was closed but Jason still called me right away. Diagnosed the problem via pictures and a phone call. He walked me through the process and voila heat! Jason calmed my fears and my family and I are warm and cozy. I could not be more grateful. Thank you Jason I will sing your praises to anyone with a heating issue!
Super company. The comfort system team, to the person, was outstanding. The owner, Eric Brulotte,made sure that our system was exactly what we expected. Highly recommend these folks.
Excellent service! I called and everyone in the office was professional and helpful and they called me back to let me know when the technician was on the way. Problem with my furnace was fixed within a few hours of my initial call and was priced affordably.
These guys do good work. I had them upgrade my heating system and water heater (to a thankless) in Feb. They showed up when they said they would. They charged what they said they would. And when Ive had any issues, theyve answered their phones and called me back on a Sunday.Ive recommended them to mane people now. I have no affiliation with them, and didnt know who they were before hiring them.5 / 5 all around
After my inspection they recommended I go with an authorized Carrier HVAC company due to my unique setup. I appreciate their honesty by suggesting I work with a competitor to best suit my needs since they are a Lennox shop.
After research and estimates from several companies, I chose Spokane Comfort Systems, Inc., and Im so glad I did. From their sales rep, Daren, to the installers, and to the office staff, all were very professional and knowledgeable. Oh......and the most economical!!
Superb service! Right before my wife and I were about to have our second daughter, the circuit board on our central A/C went out, leaving the house extremely hot. The cost to replace it wouldve ordinarily been around $750; replacing the system entirely wouldve been more practical, but we lacked the finances to carry it out at the time. But Eric, expressing concern for us having a newborn in a sweltering house, discounted our total price to just $500, AND credited us with a $300 discount toward the purchase and installation of a brand new HVAC system! Whats more is that when the technician, Jeff, installed the new circuit board into the old system, he noticed a potentially hazardous electrical problem with the blower motor. Jeff and Eric then volunteered to replace the blower motor FREE OF CHARGE, just because they were so concerned about my familys comfort and safety. These guys have gone so far above and beyond, expressing a level of care and professionalism that is unmatched in any other company Ive ever dealt with. Im a lifetime customer now, and I would recommend Spokane Comfort Systems to anyone in a heartbeat. My deepest, most sincere thanks to Eric, Darren, Jeff and the whole crew!
Bought a furnace and humidifier from SCS in 2012, and was very satisfied with their products and service. What prompted this review is the maintenance service by SCS technician Jason M. He was efficient, polite, and very willing to explain in detail not just the need for us to perform a few basic maintenance routines, but the reasons why. His van was fully stocked with every part needed to complete maintenance, and the price was very reasonable.
We met with 5 HVAC companies and Eric with Spokane Comfort Systems hands down gave us the best education on HVAC equipment as well as understanding our needs and old home. Install went without a hitch and we have now been able to use both the AC and furnace. Compared to our 20 year old equipment we couldnt be more pleased and surprised how quiet it is. Their prices are competitive but their knowledge and professionalism far exceeded others.
We purchased an older home whose A/C was shot and whose heat pump furnace was very inefficient and also not working appropriately. We got bids from several contractors, but Eric was the only one who bid out on the conversion to natural gas. With the rebates he showed us Avista was offering, it was cheaper to do that (and get a better, more efficient system) than to stay with the heat pump! The process was smooth and easy, and we have been 100% satisfied with our new system. The technicians were friendly and worked quickly, and just did an amazing job. Several months later they came and out an readjusted us for winter, no charge since they offer a 1 year all inclusive warranty on what we purchased. I would highly recommend their services to friends and family alike.
I have used Spokane Comfort Systems a few times now. They have been great! They problem solved when our venting wasnt right and have been amazing to work with!!! Wont use anyone else!
After a lot of comparison shopping between vendors in early 2016, we bought a new furnace and AC unit from Spokane Comfort System and had their crew install it. Very good value and a professional experience. Eric (the company owner) offered great service and diligence to make sure all my questions got answered, before good follow-up when a couple of unexpected (but fair and reasonable) technical problems came up during the install. So naturally, in May2017, we brought Comfort Systems back. Jason, SCS staff, inspected and maintain the equipment. Again, a very professional and informed individual. Thank you again, SCSystems. Highly recommended to others.
We’ve had 3 different HVAC companies work on our furnace over the years. Wasn’t very happy with any of them. We have a humidifier in the mix that hasn’t worked since shortly after it was installed years ago. None of the companies have been able to fix it. Our furnace stopped working over the weekend. These guys quickly figured out that issue...and found the problem with the humidifier! Saved some money with their website’s coupons too!
We told them where we lived and said they need a 4 wheel drive and they sent a guy out in a front wheel drive. Then said he turned around,we cant help you
Very helpful. I would suggest them to anyone
While Spokane Comfort Systems came highly recommended I did know why that was so when I first contacted them. Daren, their Sales Technician, was well experienced and able to clearly explain the benefits of purchasing any of the available Lennox systems for my home. He also explained the value of purchasing a higher end system.. I was greatly tempted to simply replace my 25 year old High Efficiency system with an adequate and very similar package and save a good deal of money. Daren explained that the SPL 98 had a very cost efficient fan operation and I calculated that the fan alone would pay for itself in a few years. So I purchased their premium unit and thermostat. Daren had mentioned numerous times (sorry sir) that the SLP 98 added a great deal of comfort to a home, but I couldnt well relate to what he was saying as my home had been fairly comfortable already. As it turns out added comfort is a huge benefit to the purchase of a new furnace system and the thermostat is a simple pleasure to use. A home that remains exactly at the temperature you choose is really something to behold. Thanks Daren, and its true, Spokane Comfort systems lives, literally, up to its name and has a well deserved and excellent reputation for a good reason. Sincerely, David
Great company.
Great staff 👍
Always fair, prompt, professional. Been with em for years.
Did a great job!