We had central A/C put in, in our old home, that was built in 1918, with a short unit (needing a different coil) - They were able to get us in quickly, and order the part . The man who did our bid was so kind and sweet to our kids who were there when he arrived - which was very quick. He explained everything to me, and when he left, I felt I had enough information to explain what was happening to my significant other later in the day. The actual install was quick as well, my significant other came home during the day and the man explained what he was doing and a time frame for how long it would take. He was on time, and cleaned up everything, and it was so nice to come home to cool air. Communication with the company was efficient and quick through email/phone. I would recommend Complete Heating, and I dont ever recommend anyone. Thank you guys, for making these out of the ordinary HOT summer days in Spokane, a lot more enjoyable. :)

I have done business with different HVAC companies in three different states, and this has been the best so far. I love the fact that if I email a question to them as far as schedule or materials, I get a lighting fast response. Comparatively speaking, they also offer the best value.

My thermostat quit working last night. I called Dan Glover(owner of complete heating and cooling) first thing in the morning to get it fixed. I was so impressed with our phone conversation, he was quick to help out and to sent out his technician to fix the problem .He displayed, along with his employees, excellent customer care services …very professional, Dan took the time to call me back and explain the issue and repair …Thank youElisabeth

Complete Heating was HVAC contractor on our house built new in 2016-17.The gas fireplace didn’t work1. When Complete heating was told that gas fireplace wasn’t working right, we were told by one of their employees that they didn’t install that brand of FP2. A certified dealer for the brand of FP was then contracted to check the systema. FP not converted propane correctlyb. FP exhaust vent not finished & was venting into attic3. The contractor who built the house tried to make us pay the costs of fixing the mistakes that Complete heating made because Complete Heating wouldn’t reimburse him the cost of repairs by the certified dealer4. Complete Heating installation of the FP voided the FP factory warranty5. By having the certified dealer re-install the gas FP, the dealer was able to get the FP factory warranty restoredHVAC1. The thermostat for master bedroom was placed in a zone that would heat up & turn off heat to master bedroom zone before temperature could go above 58 degrees. Simple fix, but it took more than 3 weeks to get a tech out to move the thermostat to the master bedroom so it would warm up to 72 degrees.2. The heat pump from the day it was install made such a loud, rattling noise that is was strong enough to shake cabinets in the room adjacent to the outside heat pump. Complete Heating’s HVAC person told us that it was normal because they couldn’t “top off” the heat pump “refrigerant” during winter & would have to wait until spring. We called early spring but it took until until early summer to get the service appointment. After refrigerant topped off, the heat pump was still 5 times louder than any heat pump we ever owned, but it did reduce the cabinet rattling by 50%. Less than 3 years later the heat pump completely failed, The Complete Heating repair costs were over $700 for labor alone, but luckily the pump was still under warranty.

Great company to work for. Felt like part of the team right away, starting with Sarah. They understand real life problems and work with you around it. The owner is hands on with his employees and likes to see them succeed cares and about there needs. They set you up for success by putting you with their best guys right off the bat. The ladies in the front office are awesome as well, keeping you informed and making sure your inventory is stocked and knowing what the customer requires. Great place to work if you like working with hands challenging yourself.

Compete Heating is an awesome family owned and operated company. Dan is extremely knowledgeable and has solved some long term issues for our restaurant. They did a new install for our new restaurant in Spokane Valley and all the installers and employees are all really great with. Dans daughter, Sarah, works in the office and shes always on top of the scheduling and if she didnt know the answer to my question, she would find it out for me and get back to me quickly. They are just awesome and I cant say enough good stuff! Thank you so much for the awesome job you did for me! I look forward to our next project together!

Great company, would HIGHLY recommend! Last week our furnace stopped working, they sent a very nice technician out the same day to look at it and they were able to fix it with parts they had on their truck so we had heat again! Thank you for all your help with getting us in your schedule and up and running so quickly!

My experience with Complete Heating has been fabulous. Very helpful technician (Chris) that installed gas appliances and heat pump and has assisted multiple times since installation. Scheduling and customer service has been excellent.

I am writing this review to let you know that Complete heating knows nothing about in floor radiant heat. I recently had my retirement home built in Newport. My contractor hired Complete Heating to install the boiler, radiant plumbing, and controls. They installed the wrong boiler. Then they plumbed the whole place as 1 zone. Anybody that knows anything about radiant heat knows you need multiple zones. When they finally got the 4 zones hooked up the plumbing was not plumbed to the proper zones. When they were done the system did not work! My contractor hired another local Radiant heating expert to come out and fix my system. They removed most of the valves and controls and started over. Please do your homework when installing in floor radiant heat. It cost way too much to get installed twice!Review by Bill Jackson

Brand new house that’s a year old, with everything new. The furnace was improperly installed and as a result failed resulting in no heat. When explained the situation Complete heating won’t admit their faulty installation because another company did the repair and diagnosis. The installer from Complete heating did not put in a drip loop so that water expelled would not reenter the unit.A company should welcome a third party diagnosis. If they refuse clearly they’re shady. Do not trust this company.

My fiance started a job there last monday and he got sick at their shop so he came home and called in both times and they laid him off so they didnt have to pay him for sick leave. This company doesnt know how to treat their employees. Would not recommend working here

I enjoy coming to work ever day great place

Fantastic service. They replaced our heat pump and furnace. The techs were on time, professional, did a clean and sanitary install, explained the new system and everything works perfectly. I highly recommend Complete Heat for your heating and air needs.

Great company. They can take care of just about any heating, cooling or custom sheet metal needs you may have.

Fantastic company and service. Dan and Leasa make customer service a priority. The technician came out to clear a line and my furnace was up and running in less than 15 minutes. Very courteous.

Love them! Highly recommend!

Awesome, totally freindly staff and top shelf work and employees. Would recommende to anyone and everyone.

Worst company, I would never have any work done by them or work for them, Dan is a horrible boss& business man. The way he speaks to his employees & potential customers, makes me wonder how he even has a business. I highly recommend going anywhere but here..

This company installed my air conditioning unit 3 years ago without a permit. I recently found out that a permit is needed in Spokane for AC so I checked with the city and learned that no permit had been pulled. So I called the company to ask why not. They told me that they assumed I would be pulling the permit myself, as some homeowners choose to do that. I knew this wasnt true because Ive had lots of work done on my home and the provider always pulls the permits and schedules the inspections.The company told me I would need to pay extra for the permit, which I did. The unit did not pass inspection plus the inspector said an electrical permit was also required. After many phone calls with the company, they finally had someone correct the deficiencies on the AC unit. They also scheduled an electrician to come to my house and check the electrical before it was inspected. The electrician had to make some repairs on the original installation, and the inspector then passed the unit.THEN, the company sent me a bill for $115 for the electrical permit! I checked with the city and the permit was only $40. The company tried to charge me for correcting work they had performed incorrectly during the original installation.I rate this company as highly unprofessional and unethical and would NOT recommend them to anyone for any kind of work.

I can’t comment on the company’s actual heating work but our family had the misfortune of driving behind the owners company truck. He was driving dangerously and with no mind to others on the road. Just based off of seeing how rude he was being to other drivers I would never use this company. Any business man that would drive a company truck, cut people off and give them the finger doesn’t seem like a person I’d expect to get good, honest service from!

Took forever to finish their job, therefore we didnt pay the final price. Also we had a agreement that they would stretch heating and air into my new addition, but 30 minutes before the appointment Dan canceled saying that i didnt pay them on time. He wasted my time.(We payed after they fully finished their job). Horrible sevice, would not recommended to anyone.

Poor install work. Furnace just failed yesterday. Heat exchanger has cracked due to a poorly installed furnace. Dont recommend this company.