I was initially impressed with my contact with “Trina” when I called for service for my failed A/C unit. She was very helpful in scheduling a service tech. Brandon was the highly competent service technician who repaired my A/C unit and saved us from another very uncomfortable night. Brandon fully explained the repairs made to restore my cooling system, and explained the benefits of having my HVAC system serviced every year. That made a lot of sense, as well as cents. I highly recommend Evergreen Heating and Cooling. You will find them to be exceptionally professional, responsive, and very reasonable in their pricing.Charles Bussell, Five Mile Heights, Spokane.

My Mom and I have used Evergreen Heating and Cooling for many years and have always been very satisficed. We just had Nick come and service both of our furnaces as we live next door to each other. Nick was professional and respectful of the home and our concerns. It turns out that both furnaces are in good running order. The pricing is fair and responsible.We both HIGHLY RECOMMEND Evergreen Heating and Cooling.

Replaced our Heating and cooling system. Very professional and reasonable. They worked late to finish the job and make sure everything worked perfect.Would highly recommend them for residential or commercial work!

Our furnace went out with the first cold snap of the winter. Even though we were new customers, Evergreen Heating got a tech out in less than 24 hours. He was courteous, efficient, pricing was very, very fair and he has some great sounding solutions to get out system working better as the design in the space isn’t very good. The office staff has been wonderful too, no getting transferred to different departments. I’m so happy our normal HVAC company didn’t call us back and that we found Evergreen!

Technician was courteous and knowledgeable. He was able to replace the part on our heat pump that was not functioning the same day. The cost was very reasonable.

We had our furnace set up to be serviced thru R&R for regular service In order to sell our home . Ironically the day before the apt our Heating system went down . Once R&R showed up they advised my wife the part needing replaced was very hard to get and would be 3-4 weeks with holiday leaving our only option as a replacement. They needed to send another technician in the morning to confirm the pricing . Once he arrived it was $2400 with a $600 deposit to be paid within 2 hours in order to have it working by Monday. Luckily I called Evergreen the same day and double booked the appointments just to make sure I wasn’t replacing things that were not needed. Thank god we did. Within 15 minutes of R&R leaving my home Ryan showed up and within. Few minutes confirmed the same part had failed. However, Ryan said the part was definitely common and could get the part overnighted to them and be back within 2days ( closed on weekends.) This technician took the honest and ethical route and told us there is no need to replace the system as everything looks just fine. Well as promised 2 days later I now have heat it was $979 with tax including the part! Ryan was an absolute blessing and saved my family $1600 over replacing the entire system that wasn’t needed. All right before a very stressful holiday. Thank you Evergreen Heating and Cooling and most of all Ryan. My family greatly appreciates your dedication to honestly and ethics. Many blessings to your famous sir. All HVAC referrals will go to your company 100%!

One of their drivers nearly hit me, while trying to pass a bus because he couldnt wait an extra 10 seconds. I will advise against anyone using this company.

Called Evergreen on Friday May 10th for a concern I had w/my air conditioning system,, they came out on the 17th,, the tech put 5 pounds of freon in the system that holds 7 pounds said that to find the leak he needed to put a dye pk.in that he didnt have w/him and would need to reschedule me to do so..That day I paid $300 w/ no leak found nor fixed... I was rescheduled for the following Friday the 24th,,I called Evergreen on Wednesday the 22nd to let them know that the freon I purchased for $150 had leaked out...Tech showed up on the 24th, put the dye pk.in,Supposedly found the leak and fixed it..I asked him to let me know how much freon it took this time because I wasnt going to pay for freon that I had already bought and leaked out..He stated that he was going to do a recovery on the system to remove all the impurities, this is done w/nitrogen which is a fast way to dry out the system and remove the impurities which he ran out of in the first 10 minutes of the process,, therefore had to finish the process by using Co2 I asked about this process and he stated its just alot slowerWhich in my mind costs money...All said n done the tech put my freon in so no charge for freon,, stated for me to look at the system in about 3 to 4 days and if I saw a light green dye in the bottom of the system then its still leaking,, I did see the light green dye and an oily substance that the tech also topped off in the bottom of the system on Saturday June 1st ...Called Evergreen on Monday the 3rd stated that the system seems to still be leaking, bought $ 150 worth of freon that leaked outPart of a $300 bill and asked them how much of the new $228 bill they expected me to pay and requested that the same tech not come out again, that we were going on a month to fix my unit keeping in mind the unit is only about 6 years old...Called again on the 4th and was told to basically go elsewhere that they were not going to be involved w/the job anymore and basically keeping my $150 for the freon that leaked out.... I did not pay the $228 nor am I going to.

These people are kind and curtiouse...and willing to assist you in any job..

Honest and knowledgeable