I first reserved a unit online, it was quick, easy and we didn’t even need to put a deposit down. When my husband and I arrived at Stor Quest we got top notch customer service. Taylor was very friendly, knowledgeable and very helpful. We got two 10x20 units and they were clean and big, so far we have managed to put a 3bedroom house in them, plus garage stuff. Every time we have gone over there the grounds have been very clean and nice. There is a really nice kept bathroom behind the office that I have definitely appreciated. There is also RV storage and a pump station if you need it. There are tons of cameras around the units so I feel my stuff is secure and safe. The last few times we have been there we have seen Taylor out and about taking care of the grounds and I just got to say what a delight she is to talk to!! Stor Quest is a great company with great staff!!
Angela and Taylor were very courteous, helpful and knowledgeable about choosing the correct Unit and helping me get all situated. I appreciate their help. Thank you Angela and Taylor.
Its the STAFF that make my experience with StorQuest so positive! They were helpful when I was exploring possibilities, and more helpful as I zeroed in on their facility. When I called to hold a place, they were responsive to my needs--and even offered a Senior Discount! The FREE dump station is also a big plus, although I understand it is not free at some locations. Glad to be storing my RV at StorQuest!
Amanda & Aricka were wonderful. Made the whole expensive awesome. Till their time with us and made us feel special. We will be referring our friends and family for sure! Thanks Girls. See you again soon!
Angela and Taylor were absolutely amazing! I had a very troubling family situation and these girls were beyond accommodating and very helpful. I even received a call from them after we left the facility to make sure everything was ok. Such amazing and over the top customer service. StorQuest Self Storage will be recommended to anyone in need of storage units. Thank you girls so much.
I like 👍 the service Easy and quick I forgot her name who really helped me she was very friendly and professionalThanks
Very friendly and easy to work with. Straightforward pricing and quick response.
They were all so wonderful when I had to take over a unit after my mom passed. Loved it. Meant a lot! Please keep that culture in this company!They made things easy, so friendly, and I know they helped my mama when she was here as well. I definitely know why she was a returning customer.Thank you Angela and Taylor! Lovely ladies!Angelina
Very fast and courteous, it seems to be a clean and we’ll kept facility and very lit up and the hours worked out great, I highly recommend it.
Easy access off 447, air conditioned office and reasonable prices. What more could you want?
Great customer service. Well done!
Taylor was awesome with our storage setup. She was very informative, nice, and has a great personality. The storage unit was very clean, as well as the premises. So far I am very impressed.
I want to commend the gentleman who assisted me in getting set up over the phone. It was the early morning and he was enthusiastic, eager to help, knowledgeable and efficient. I wish I remembered his name, but again, it was the early morning. 10/10 to him!Taylor at the Sparks location was equally knowledgeable, helpful, and enthusiastic about her job. It makes a painstaking process much less painless!
I’ve had quite a few storages at this location. The prices here are more reasonable than the local competition. Also, all the storages are drive up type, no dreaded elevators and carting your belongings up and down to and from upper levels. Management Taylor and Angela are the best!! They keep things clean and are very helpful!!!
Very personable and knowledgeable staff and pleasant dealing with Taylor
Great place to stop and dump the trailer after camping!
The call center was fabulous. They secured a unit for me until i could get down there. Once there, Angela was amazing. Paperwork was easy. I was in and out within 10 minutes. Units were clean and conveniently located.
The staff has always been friendly. The property is always clean and secure. My only issue is with pricing. $238 per month for a storage unit borders on insanity!
Very helpful and friendly staff. Worked hard to find an RV space for my 41 toy hauler.
I highly recommend a different storage facility. They lack in customer service, which means if you are late on your payment they will tack on a lot of extra fees. The employees are rude and do not know how to take payment properly over the phone so you may be overcharged by mistake. Theyre also overpriced, so buyer beware.
The staff is very helpful and friendly.
Very clean and well-managed.😊
Very friendly and helpful. Units are clean and easy to access.
Great place, great service. Super helpful, highly recommend this place for your RV Storage.
Excellent customer service! Everyone I dealt with throughout my time here was very friendly and professional.
I just rented a space at StorQuest in Sparks and am very satisfied with the facility and especially the customer service. The process of renting the space was efficient and the staff was great!
Absolutely great customer service and the place seems like a very safe place.
Very friendly counter lady, no issues. only a mile from mu house. AAAAA+++++
Taylor was great she made the last hour of my experiences with store quest where I almost wanted to pay another month rent so I didn’t have to go !!!!!
Taylor and Angela were absolutely fabulous. They were courteous, helpful, and very friendly. The offices and storage facility was clean and well maintained. Was able to get a nice 10x25 storage unit. Quick, easy, and very satisfied.Thank you.Ken C.
This is our second time using StorQuest in Spanish Springs, NV. Moving from Texas is hard. They have relieved our stress by helping to accommodate our needs. Very friendly customer oriented people. I would recommend them highly to my friends.
Taylor made this a very positive experience. Within 5 minutes of booking online she followed up with a phone call. We stopped in the next day and the process was quick and easy because she was knowledgeable and thorough. Thank you for all your assistance.
Finding a storage facility for my toy hauler has been a nightmare. I went to StorQuest and not only do I love the storage facility but Taylor and Angela are the best! They truly made it so that I cant imagine parking my toy hauler anywhere else! ladies I truly want to thank you from the bottom of my heart for listening to my concerns and helping me get the best spot for my toy hauler! I would recommend StorQuest and especially Taylor and Angela to anyone! Thanks! Stu
Friendly service, great location!
Later access hours are really helpful to night owls such as myself, so I wish they always had them. Other than that, it’s good rates and decent size spaces.
Safe near your house is a plus.
Rv dump is awesomeAnd clean!
I never write reviews but this time I had to share an experience I had today. I’ve been shopping around for a storage unit online and visited a few different companies in town in person. Store quest had a special on the size unit I was in the market for online. I made the reservation online which was painless and fast. The website is easy to navigate with the right amount of information. Upon arriving I was greetEd by two ladies inside, Angela and Taylor. Something was different at this location, they were actually polite and friendly and wanted my business. I don’t expect much from a storage facility but these two ladies went above and beyond the job. They answered all of my questions and we got a laugh or two in between. You don’t expect this level or service anywhere but they provide it. You can tell that whatever training/customer service program is provided by Storequest is working at this place. All the other storage facilities I visited in my search for a perfect unit failed at service, except this one. This is the first online review I’ve ever written but people need to know about great customer service because it doesn’t exist anymore wherever I go. Another customer in there with me had the same experience. I’m also referring a few friends here with RVs that need a safe place to store them over the winter and they have a dump station which is a bonus. Thank you Angela and Taylor for making me feel welcome today... not sure if they’ll ever see the review but I appreciate their “Southern Hospitality”.
Good business over all
Taylor is a rockstar! She made the whole process seamless and fun with her great personality! Can’t go wrong with StorQuest at this location!
Taylor was very nice she was very helpful and full of laughter she was just a pleasure to work with in my time of need. StorQuest was is a wonderful storage company. Recommend forsure
Angela and Taylor at Storquest are thee Kindest ladies. They have great customer service. Anytime I call with questions they always answer or call back immediately. The property is always very well kept and safe. Me and my husband have a storage unit plus an even space with them. And we could not be more satisfied with our rates we pay and the accommodations included being their customer. If your in need of storage or even parking... I highly recommend Storquest in Spanish Springs. You will not be disappointed. Thanks for everything Ladies.The Stevenson’s
Wonderful staff, very helpful and professional!
The lady that helped me so sweet, caring and just an amazing soul. Had such a welcoming warm smile. Even with it being her last day and she is retiring she had so much energy.
Friendly staff and convenient location.
Taylor wash a joy to meet and work with the site is very clean and the price is perfect for storage of the trailer and a bonus sewage drop onsite will save me hours when returning to storage- and the month to month with no long term contracts is the only reason I hadn’t place the trailer in storage in the past. Dee Law
The place is clean and the employees are friendly and nice
Angela was the absolute best in great customer service! Treat her well StorQuest, you have a gem 💎 of an employee!
Great experience renting the unit thanks to Taylor. Very energetic personality and made the rental experience simple and explained everything in great detail.
Great experience I had used them before had a great experience then. Using them again and everything has been great.
Tayler, was so awesome and really friendly... she had helped us on getting a really good prices .
The two ladies at the Spanish springs stor quest are amazing!
Everyone here makes it an easy experience. Great prices and promotions...friendly staff. Two thumbs up.
It was a pleasant experience working with Denise. She truly went the extra mile in helping us find a spot for our RV. She is a very caring compassionate person. We lost our home in the campfire last November. We wish all of our experiences could be this pleasant.Thank YouJim & Diana McDaniel
Storquest is an amazing place to have store my stuff. If I ever need storage again I will definitely be back. I recommend this storage place 100%
We had looked far and wide for a place to store our 5th wheel with no luck until we called this business. Not only did they have a space, they also have Denise who was super helpful and super nice to deal with! The place is very clean and attention to detail was obvious. Need an RV storage space? We recommend you call Denise sooner than later!
Taylor was awsome!!! Super friendly made the whole process so easy. I would definatly recommend anyone needing storage to see Taylor!!
Very polite staff. Made us feel comfortable about storing our things in the unit. Flexible hours. Highly recommend to anyone needs my storage space.
Went there today for a painless start to my storage experience. Everything was easy, the place was clean, and the attendant was very helpful. Within 30 minutes I had my storage checked out, contract signed, and everything unloaded.
We are in the process of moving and needed to store our household possessions until our new house closes. We found StorQuest by doing a search of places near our new home. Very nice nice people who showed us a space we needed and signed us up. Very nice facility which is close to our new home but pretty far out from town. No issues with anything but we gave them 4 stars as they are a bit pricier than competitors closer to town.
The best storage place in town! Plus they also have a very friendly staff!
Great facility secure and friendly staff. Was trying to find a facility that was close to Wingfield springs and this one is right around the corner. Prices are the same as everywhere else I called so they are fair. Defiantly recommend.
Great RV dump!
Upon arrival Denise and the other young lady were very, very helpful and took care of getting me checked in and my space taken care of. Facility was also very clean. Thank you StorQuest in Sparks on Ingenuity Lane.
Angela is the Best!!!!! She is always very helpful, bright, and cheerful.
The mobile app didnt work on 2 of our phones.
Felicia was amazing today she gave great customer service 😎 a cute smile 😁and fast easy process if your looking for storage she is the one to see she made sure all our questions were answered and made the renting process memorable. Give that girl a raise mom says!!!! she even had gate problems repairs going on and made the best of it if I could give more than five stars I would my mom and I thank you.
My family and I go to Pyramid lake often and we stumbled upon the dump station at StorQuest Self Storage. The dump station is incredibly convenient considering it is the closest station to Spanish Springs. The staff at the front desk is very pleasant and helpful and I would recommend this facility to anyone.
Great location bubbly staff and the property is clean and well looked out for easy access to the units and gate gate urs are reasonable between 9am and 6pm or you can get their extended hrs 7am to 9pm. Felicia was a great help with our move will highly recommend to everyone in sparks to come here for your storage needs
Units were clean and well maintained
In a moment of ooops I left my unit open. They called to alert me and even provided me a new lock.They are so awesome!!!
Great spot to use a Rv dump. Great staff.
My experience with StorQuest was very good and extremely helpful. The person I interacted with was professional and very knowledgeable. I would recommend StorQuest to anyone.Aurelio Gomez
Very nice, professional and accommodating experience.
The very first time I had come to use their facilities I was greeted with pleasant people who helped immensely as an RV owner. It was affordable and clean! I ended up using them exclusively, not once treated with any less pleasantness and ease of use. Thank you gals that I had the good fortune of working with you! I will refer others to your establishment.Sincerely,Cynthia Kohler
Love this place! The staff is always super friendly and the facility is extremely clean. The location is very convenient for neighborhoods from Pyramid Highway to Wingfield Springs.Hidden spot in Spanish Springs to dump your RV’s waste holding tanks coming back from Moonrocks or Pyramid Lake. There station accommodates any size RV from a small travel trailer to the largest 5th-wheels.
Nice facility. Walked in, showed me a couple different sized units. Picked one, and signed up. Super easy.
Great customer service. Very helpful
Went to dump the trailer there. Super friendly and plenty of space. No wait and no one behind us. I like that so we could take our time to clean the tanks.
They were always very helpful and kind when it came to my unit. it’s not a place of just money, they care about the people as well. they took time to talk to you and make sure everything was going fine. they took time to get to know you a bit too. it was nice. i enjoyed having my storage held here.
Very clean, organized facility. Sharon is quite sweet and welcoming. Showed several sizes of units and got everything set up in a timely manner. Highly recommend! :)*Update: Great staff even when cleaning up and ending my contract as I no longer needed a storage unit. Would gladly use this facility again when I have need of a storage unit!
Easy access. Inexpensive rate! Great when coming off Pyramid Lake! Felicia was an excellent customer service rep!
Angela was a great help! Hard working friendly staff
Friendly staff just rented a spot here just have to see at the end how smoothly everything goes that will determine If it is still a five star.Thank You TaylorMike
Awesome self-storage! Very convenient because it is so close to our new home. Felicia is the best, so helpful and very nice to work with! Id recommend this place to anyone looking for storage!
The new management is super nice and try to help.
Called today and inquired about obtaining a unit while currently being out of state.I spoke to Kendra and felt that she genuinely wanted to find a way to make this work (and work out easily for both of us) which she did!I’m very pleased with her customer service and I’m happy to know my belongings will be stored with a company who’s staff, very clearly, cares about their customers!Not to mention the great pricing!~Katie
We needed some temporary storage and used this place when it was under the previous name. Renting a unit was easy and quick. The grounds are clean. Our only complaint was that the managers park near the entrance to the units so you cant turn left to get to them. This makes it very inconvenient it you have a large vehicle. There are other places that the managers could park, like on the street. Customer access to their units should be most important, not easy parking for the managers. Also, there should be longer access hours without having to pay for them. It doesnt cost them any more to come in before or after their hours. And one more thing, we watched other customers who were not using their gate codes to either enter or exit the facility, they tailgated behind the person entering or leaving. This is a security issue.
Awesome place. And the ladies up front are the best. Denise is awesome she has a great attitude
Extremely nice staff and convenient to my location.
Very friendly and helpful ladies in the office. Very clean facility.
Great place to dump your trailer!!... clean and convenient!!
Felicia and Denise were so personable and made this very easy! They remembered my name after meeting them one time! They are always happy and welcoming! Thanks ladies you both are amazing!
We used StorQuest for a little over a year. We had moved from a larger house to a smaller house and had some excess furniture and other items. The storage unit was easy to access since the unit was on one floor, The people who run the operation were very friendly and helpful. I highly recommend this location for storage.
StorQuest on Ingenuity has been awesome to rent from. Felicia was very helpful during the rental process; when we inspected my unit prior to renting it, she noticed a minor maintenance issue and assured me itd be taken care of before I moved my stuff into it. She gave me a call the next day to let me know it was resolved and remembered me by name when I swung by to pick up the key Id left for them.The location is convenient for most anyone in Spanish Springs or Sparks, and you can drive right up to any unit. The units themselves are very well-kept; no dust inside, no signs of rodents or other pests. Theyre also quite tall - Im fairly certain my unit is 5x10x12. Ive got enough room to stack boxes that Id need a ladder to get them to the ceiling.The rates are in-line with what Ive paid for other units, but this is probably the best mini storage Ive rented from! Id recommend them any day.
Fantastic service and very friendly staff. I would highly recommend using StorQuest Self Storage in Spanish Springs for any of your storage needs. They are very accommodating and have everything you need. Facility is very clean with easy access. 5 Star Service Definitely!!!
Number 1 customer service around Ive been renting storage all over the states and have never found such a clean well managed site the manager who helped me got me right in didnt even need to call first my boyfriend and I even got a bigger unit at a discounted price everyone if you need storage in Spanish springs come here they are great people
When you find a gem like this you have share, great little hidden treasure in Spanish Springs! We love getting close to home and having a clean and easy place to dump the motorhome.
Great place to dump:)
Our rent was just increased and it seems like ever since that the security gate has been broken. Its been at least two months now. Its a bit of a drive from our home in Sparks but we chose this storage because of the affordable rates, nice gate and yard security. Now it has none of those things. Were about to take our business elsewhere if that gate doesnt get fixed, like, yesterday.