Best Nails was a great experience. Everyone was very nice and they did a great job I will definitely be back!
I love this place! I come here every few weeks to get my nails done. I HIGHLY suggest calling ahead for an appointment, as this place is pretty popular and can fill up quickly most days. Everyone is very friendly, nd does great work. Kim is my go-to girl and she never disappoints!
Worse experience ever....extra for hot towels, which I’ve never heard of.....horrible services. First and last time for me.
This place should be called WORST nails instead. I went to have my acrylic nails removed. I was treated like it was a burden and not a service ( for which I was paying) they were providing. They guy wanted to yank them out. I complained that I was painful and that in the past in other places they would soak my nails in some acetone. He was definitely aggravated by having to do this. When the acrylic was removed he did not even file my nails to make them smooth. Terrible experience, avoid this place😤
Got acrylics done they came out ok. The bottoms are screwed up tho.
Possibly the worst nail salon Ive ever been to. Ive been here a few times and these people always act like youre inconveniencing them when you walk in. Manicure and pedicures are sub-par, at best. The first time I went there, they all but pushed me out the door, with my nails not fully dry. I ruined them getting into my car. 2nd time I went there my pedicure lasted no longer than 10 minutes. Third and final time, my manicurist cut my nails crooked, only did cuticles on one hand, and only covered about 90% of each nail in polish.I have also witnessed the workers yapping away on their cell phones while with clients. These people have very few customer service skills, but Im sure they wonder why theyre rarely busy on days when other salons are packed. If you’re looking for a relatively cheap but good manicure/pedicure, take a short ride up to the Swansea Mall. There is a great little place across from the mall, Nails on First, that is a million times better. Same price range, but 10x better service.
So I should have listened to all the bad reviews on this place. I wanted to get my nails done but I couldnt get to my regular nail lady, so I came here. I asked for my nails to be short they told me they couldnt do that without cutting my skin so they are not incredibly long but they are longer then I usually get them. I also when I got there one girl started me and the tips were a little smaller some a little bigger then my natural nail the acrylic was thick and uneven even after filing. I got switched to another person who finished filing my nails and did my polish. When asked about my polish choice I told them to pick the color because I did not care I usually give my nail tech full creative reign over my nails. They kind of laughed and made jokes about it. The polish job is just a little uneven and streaky. I will never take my nail tech for granted again. I will probably have to deal with this job for 2 weeks until I can get in with my nail girl. So unfortunate.
I will NEVER go back there again. My husband and I went there for pedi’s the Sunday before vacation and didn’t pay attention. WELL they came out ok but a day in a half later (the night before we left)I started itching on my sides, by the time we got to our vacation spot, there we were both in agony. I was coming out of my skin and couldn’t stand it any more. My husband had a rash from his toes to his trunk. I was covered my entire body except for face.welts everywhere. Spent a day at Urgent Care where they said we had SEVERE BACTERIAL INFECTIONS. 10 days of strong antibiotics, and pregnazone, plus ointments.ect. Now home, back to Urgent care, still itching and on my head now. I am seriously thinking of calling the board of health. They didn’t have sterile packets of tools either. I am beside myself right now.
TERRIBLE customer service! The quality is terrible and when brought to their attention they are completely put out or tell you its fine. Will never go back. Was treated so bad!
I went there to do my eyebrows she jacked up one side it looks higher than the other dont go there run for your life
I’d rather do my own nails than come here again.
By far the worst nail salon around there for you to give me my money after they did a horrible job and my full set which is extremely expensive they were rude and kept staring at me, and I didnt see any sign or a broken machine saying they cant refund my money. Their nail polish has some nasty water stuff in it to thin it out and once my nails dried you could see the actual nail, the nail was bigger then my real nail and it just look terrible all together. So I got stuck getting my nails done by them again (horrible again).Whatever you do dont go to this place. 100% worst expirenice Ive had from there work to there attitudes. If I could rate them a 0 I would but its not an option.
Love this place. Kelly & Lisa are my favorite. Best price for what you get - the Deluxe Pedi is amazing! :)
Uneven and clunky acrylic. They look horrible. Staff wasnt friendly and nails are completely uneven. I could have gone to Walmart and get stick on nails for $5 and it would look better. Every nail is uneven, not even close to the same length, and all screwed up. I asked for them to be rounded and got a nasty look, and now its obvious the technician had no clue. It took a total of an hour and twenty minutes not joking or exaggerating. Go to swansea mall or anywhere else but avoid this place.
Worst Pedicure of My Life
Worst ever! Bad attitude!
Worst place I have ever been in . Got a pedicure waited 1 1/2 hrs . Came out nails were uneven and my feet were in same condition as I went in. WILL NEVER GO THERE AGAIN !!!!!