My daughter and I will not return! They were quick to take us in and the facility is cool and very comfortable. The pedicure was BOSS! Very pleased! She took her time and did an excellent job. The disappointing side were the nail techs, they rushed and although they make sure the nails wont lift after a week or so, they arent gentle at all.... My daughter said that she kept filing away on her soft delicate nails and my tech apparently cant see cause they were uneven and I told him sport length, but had to go somewhere else and get them cut down π. When I tried to point out that one of the nails has a bubble he acted as if he didnt understand me turned the drying machine off got up and walked away..... for $128! So rude π€ never again!
This is not my first bad experience with Bellagio but itβs been increasingly and become habitually bad. Today, my visit started with not having the majority of the gel colors. My pedicure began with cold water, I had to ask for warmer water twice. This photo is of dust in my polish on my middle finger and lack of a properly fitted extension on my ring finger and nails that arenβt even painted on the sides. Unfortunately, this manicure was rushed from the moment I chose my color to itβs βcompletionβ which doesnβt make sense because when he was finished he sat next to me for an additional 25 minutes just conversing with the wonderful lady that did my pedicure. Had he put as much effort into my nail set as he did giving his monologue, Iβd have a beautiful set of nails. However, she is the reason for the 2 stars because she took her time and gave me a PERFECT pedicure! Otherwise I Wouldβve given 1 star. Itβs not perfect enough to ignore these continued bad experiences though. This was my last visit here
Terrible experience felt stressed and rushed to make decisions. First time here and likely to be my last! When I didnβt go with whatever suggestions were made by nail technician they would immediately talk in their own language making me feel terrible. Not only poor customer service but also poor quality. I have been doing SNS for years and never once had my nails crack a week after getting them done. Take a look. I would have posted sooner but didnβt get around to it. I feel like if youβre going to have a beautifully decorated salon and offer upscale services the customer service and quality should match up. I was so disappointed bc I was looking forward to finding a nail salon so close to my house.
Julie is a fabulous nail tech! Professional and polite. If I have one complaint, it would be I made an appointment and I still had to wait upwards of 30 minutes. All time pet peeve - salons overbooking & taking walkins. Be respectful of my time. However, they were extremely apologetic and it was worth the wait. I will definitely return to the salon again.
I went here on Sunday and was early. The manager communicated that they were not open yet but would be able to service me. I would suggest making an appointment if you want to be seen as soon as you walk in. Overall the service was great and much different than what I have experienced in the Bronx. I would recommend to others.
Let me start by saying they do a beautiful set of nails. The facility is very pretty. But thats where the niceties end. They are so rude and so pushy that I am undecided if I can go back even though its the best nails Ive ever had. They will start your service and then leave you sitting there for 20 minutes while they go start somebody elses or do eyebrow waxing or whatever else needs to be done. Again its a beautiful facility I just wish they werent so rude.
Love Tony! He is very sweet and his work is impeccable. He takes his time and make sure you like the results.
DO NOT GO HERE!!! You will regret it!! TERRIBLE!!! I used to go to Bellagio for years. New management took over and they are terrible now. I gave a very clear picture of a natural nail color I wanted and was assured over and over the color they recommended would match what I wanted after 2 nails I kept asking and she kept telling me to trust her once itβs finished being dipped the color will matchβ¦IT DID NOT MATCH!! Looks like I have pastel peach orange nails nothing natural about it!! Told and showed the tech and management and they just looked at me shrugged their shoulders and told me my picture was photoshopped! If that was the case in the beginning you wouldnβt have guaranteed you could do the work!!! Itβs a natural color nothing hard no design! This is not the same place since new management!!! Terrible Cheap poor quality tacky work!!
I dont usually write reviews, but Ive had nothing but a great experience here. I came when it first opened and havent stopped coming since I decided to write because I went today and had the best experience I was welcomed at the door and felt like they cared. I had Julie today, and I will be going to her from now on. She is so patient and kind and generous with her work! She asked if I wanted a design, and I said, Why not because I wanted to do something different, I didnt know what to choose, so I left it all up to her, and I was shocked by the results. She did terrific if you need a tech get Julie! I love this salon and deserve the best : )
I was able to set a same day appointment, which I enjoyed being able to walk-in and be seated immediately. Jill did my pedicure, she was calm and patient because I definitely was a klutz and messed up my polish. She redid with no issues. Thank you
DONT WASTE YOUR MONEY!!!! Run away donβt go here! Cheap unprofessional work. Staff is not up to date on current nail designs and art. They overcharge itβs dusty and not clean. Staff is older and regardless of your requests they will do old school nail jobs and charge way too much! This used to be a nice place but they have a entirely new staff and itβs terrible now!
It was my first time coming and it was a great experience. Everyone was polite and professional. I will definitely be back. I highly recommend giving them a try.
Super friendly and honest. Paid close attention to detail even thought they were busy.
Mai is the best nail twch in Gwinnwtt County!! Tony is the best pedicure nail tech in Gwinnett County. I have been going to Bellagio for 3 years now and they always do such a good job. I love them both!!
BEWARE: I contracted a horrible foot infection after receiving a pedicure here. Suffered pain, swelling and rash. After two visits to ER and two different antibiotics, still hasnβt completely healed.
Very clean, quiet, professional βΌοΈ Love Julieβ¦.she has always been great from my first visit however she does better & better with each visitπ― Also Lynn does my feet and I say feet because Iβm a runner and a runnerβs feet need those magic hands & expertise and Lynn provides All ThatβΌοΈI Highly Recommend Them BothβοΈβοΈβοΈβοΈβοΈThank You Julie & Lynn βοΈβοΈβοΈβοΈβοΈ
Christina is very thorough and makes sure you are completely satisfied. I love her work and professionalism
Julie did my nails today. Very satisfied. She is great. I have been going for a few years now. Love them!!
This is the best place Iβve found in a long time. Personable and friendly. They were great with my mother in both her manicures and painting her toes since she isnβt able to get a pedicure yet. Iβll continue coming to this place from now on!
Absolutely love this nail salon! Theyβre always friendly and professional and personable to the point of remembering your name each time you go. My nails always come out great and the pedicure is so relaxing I could fall asleep during it.
It was okay. Rushed, even though it was not busy. Quality was not bad. They did my fingernails and toenails at the same time. Not a fan of this but understand why they do it this way. Simple manicure and pedicure. Got French gel tips on fingernails. They turned out a tad messy looking. Got one color on toenails and they looks fine.Update: most nails have peeled a day later. Have not done intense activities involving my hands.
I got my nails painted here and on the same day, they started chipping. Itβs now been 3 days and my nail polish is almost all the way gone. I do not suggest this nail salon.
They lie about S&S is good for your nails. They say this because they want to upscale and make more money. S&S weaken your nails.. They will tell you a lie to get your money. Stop getting those products on your nails. It is not good for them to grind your nail π . Do them your self.
Bellagio Nair Bar in Snellville is our new favorite spot for all things nails. We had the best pedicures we have ever had and the service was extremely friendly and nice!
I love going to this place. Always a great atmosphere and the service is even better. Iβve never had an issue here. The work is perfect! Itβs a nice escape from the crazy world!
Very clean, very professional! My toes look amazing! Highly recommended π
This was my first experience at this nail bar and it was wonderful. Its very clean and I absolutely love the decor/atmosphere. The staff was very friendly and provided us with excellent service and quality. Ill definitely return!
Even though I walked in on a busy mothers day and waited nearly an hour, I recieved exceptional service. Definitely will be back!
To start, this place is absolutely beautiful inside. Took my son here and we both got pedicures. I got my eye brows waxed and my nails filled and the color changed! I have to say Julie was AMAZING!! She did an amazing job on my nails. I feel so terrible that I donβt remember the names of the ladies who performed our pedis but they were absolutely incredible! Very professional, no digging too deep. A very painless experience EVEN WHEN IT CAME TO THE BANK ACCOUNT!! I would have expected to pay way more than what I did for the services we received. I will deff be going here from now on!! Thank you so much Bellagio Nail Bar! You deff have a returning client! I wish I could post pictures!!!
I have been looking for a nice nail shop for a while now and I found it!!! This place is nicely decorated and professional, and the nail techs are super friendly. Tony did my nails just the way I wanted them! I did not have one complaint! I will definitely be back, and highly recommend!
Great nails that still look new a week later. They only had issues doing designs. One lady in the whole salon was only able to do designs. Everything seemed very complicated for them to do design wise since they had to get one person who was skilled in designs to do them. I ended up avoiding designs to avoid complications. Nails were high quality and expensive but the confusion about the designs caused me not to give a full 5 stars.
So I decided to get regular polish on my toes and the next day I had to go back because one of my toes was almost missing all of its polish. I went back and they fixed it. In the days following, I would wake up and some of my toes would have chipped over night and were missing polish and I wasnt going to keep going back. How much are you guys thinning your polishes that it literally falls off in my sleep?
Just came from the nail bar today, 09/16/2020. Had a good time. My mom got Tracy and her pedicure came out so amazing, love the purple. She got the eucalyptus scrub with perafine wax and she said it was lovely. Michael and Lori(dont know if I spelled it correctly) did my manicure and pedicure. The orange, pumpkin-like, color looks great on my skin. My feet feel so soft and look like a whole new set of feet with the cool therapy scrub. Lori had a workout scrubbing the calluses off my feet. Michael did the acrylics and love the almond shape. He was also an awesome conversationalist. They offered customers water, thank goodness, a girl was thirsty. The place was very clean. Before and after service, they sprayed hand sanitizer on hands. Overall nice people, great service and clean environment.
I absolutely love this place! Iβve only been a couple times and Julie has done my nails twice now. She is so amazing!!!! I request her every time! She is so sweet and has great recommendations and ideas. She is so talented and makes your nails look effortless and natural! Love you Julie β₯οΈ
I have use the same Nail Technician for over 15 years. I have βAlways Booked an Appointmentβso I can get the special attention. This my ME TIME π πΎ and I donβt want to wait!!! Planning is everything to me!! Please schedule your appointment to Enjoy some ME TIME!
Excellent service & reasonable prices. Tony does a meticulous job on my nailsπ
I had a pedicure and got sns nails about a week ago. I am extremely satisfied with my pedicure. However, I will seek another nail tech for my SNS next time. She was not that friendly and 2 of my nails were place on crooked. She got offended when I told her. Moreover, I will give them a try once again. Laurie took her time with my pedicure. I will definitely request her the next time I need services.
I was greeted and attended by Julie she is really so professional, super nice and she has won a customer for life! Went above and beyond to make sure that I loved my nails (WHICH I DO!!) thank you so much HIGHLY RECOMMEND this place
I requested nail art and they said they could do it, so I proceeded to pick out the base coat color. The art looked like a young child did it, so they took it off, but because I got gel nails I am now stuck with a base coat color I donβt like. I would have picked a different color if they had just said they could not do what I wanted.
I do not recommend! i went in and asked for acrylic and got them but not in the right shape, length, or color! i even told her!! she also took the electric thing to my cuticles and DUG down!!! there is paint alllll over my fingers. iβm livid iβm not going back ever! and highly do not recommend.
I enjoyed my experience at Bellagio Nail Bar. The staff was professional and friendly. I received the Bellagio Royal Pedicure with an SNS nail and Gel pedicure. I was very satisfied with the service and will come again.
I visited for the first time recently. I received a pedicure and acrylic nails with gel polish. My pedicure was done well, but before putting my shoes on, I asked the nail tech,Are you sure my polish is dry? She replied, yes. I had to return the next day. Once I returned home and removed my shoes, I noticed the polish was smudged. While doing my nails the tech stopped filing my nails, proceeded to use the same file to remove nail glue from underneath her nail. WTH?! Also, she stopped doing my nails to use her cell phone. My nails were too thick, it looks like a glob of acrylic is laying on top of nails, not blended or smoothed out properly and do not have the shape I requested. When I returned the next day another tech was kind enough to try to reshape my nails. I appreciated the tech trying to fix my nails, but it did not help much. They need to hire skilled techs. My time is valuable. No one wants to spend 2 hours in a nail salon and not receive proper service and have to return the next day. The shop is nice and staff is pleasant, but that is not enough to keep me coming back.
My favorite treat yourself place to go!! Everyone is very sweet, professional, and they do an outstanding job! I highly recommend Bellagio be your number 1 go to!!
The customer service was great. I was greeted when I entered the spa. My nail tech Michael was professional, friendly, and he listened to what I wanted. He cared about me as a client.
Was nervous about the stones but she made me feel so comfortable
Not good shaping and the product application was sloppy... needs improvement.
I am very picky about my nails but they always do a great job here!
I have been a customer for years. I love their service and everyone is friendly.
Wow. Just wow. Iβve never had such an amazing pedicure experience before until now! Christina was amazing! She communicated with me and was more then willing to help me with questions and how to operate the massage chair lol. She took her time and made me feel very relaxed. They also offered me a glass of wine! Very relaxing music playing and it was very clean in there. Very beautiful also. Thank you guys so much for such a wonderful experience!
I have been a customer for this location for years but will no longer continue to do business with this place. The βnew managerβ is rude and a coward. I have been coming here all through COVID and have never wore a mask but today I was told I have to wear one because another customer had an issue. Instead of dealing with that issue, the manager decided to ask me to wear a mask.This place has a sign posted that states they are not responsible if anyone catches COVID but they choose to tell me, a loyal patron of several years to leave. In addition to that, the nail technicians give customers attitude.Loyalty means nothing to these people so save your money and go somewhere else. There are barely any good nail techs here anyway.
Poor quality and unprofessional. Spent more time gossiping with the other workers then paying attention to her work and got defensive when i asked for a flatter shape because the nails came out looking like bubbles.never coming here again
My go-to nail salon! ππΌπ π½Iβm admittedly pretty picky about my nails. For SNS/powderβ I want it to look natural, so not too thick and shaped nicely. Tee just knows exactly what I want (from day 1!) and never disappoints! I book Amy for my pedis and she is so precise and sweet. Iβm always happy!It truly is a relief that I found a nail salon I feel comfortable inβ theyβre very respectful. Tee + Amy are truly good people and are truly good at their craft. I recommend them 100%! Oh, and theyβre clean, which is comforting during these times. π―
Went for pedicures with my wife. The salon is great and we loved the appeal of the shop during the week verses the weekend. This experience was great because we were introduced to Tee who was excellent!
Omg I love this place my nails are amazing. I came in with broken nails from another salon and was so upset. Mai hooked me up and did an amazing job above and beyond what I expected. The nail bar ambience is relaxing and looks very upscale and peaceful I found my new nail place and will be back for sure.
Lynn is awesome for a pedicure. There nail technicians are not that great. But for pedicure Lynn is the best and she is super sweet
Today my daughter and I decided to give this nail salon a try and Im glad we did. Bea was my nail tech and Tony was my daughters tech. We received the best service ever! Our honey pedicures and manicures were done superbly and the customer service was wonderful. Looks like we found our new nail salon and techs.
Love this nail shop. Always clean, staff is friendly and professional. Mai has been doing my nails for years. She is awesome. Great shop to go to if you want a relaxed atmosphere.
Very nice establishment! This is my second time going and all staff members have been polite and welcoming. I am now a committed customer for future appointments. Thank you!
Before coming a client, I called to see how instruments were disinfected between clients. I was told they were cleaned in a machine. I asked if they were disinfected by an autoclave (like hospitals do the surgical instruments) and I was told again it was a machine. I asked to speak to the manager and he stated he was the manager. I asked if he would go see what was on the machine as to what it was. I was told it was none of my business as to how instruments were cleaned and he hung up on me. I had been going to a salon that I found out was using autoclave packages in a machine that was not an autoclave. That is the reason for my concern.
I love this salon. I have been using this salon since they opened. The atmosphere is very relaxing. Highly recommend Tony if you want a pedicure. He takes his time, so you never feel rushed. I always get the gel polish which last me for 3 to 4 weeks.
I absolutely love coming here. I make my appointment with Tee, Iβm in and out. Tee has been my nail tech for years she does an amazing job. This location is very clean and professional.
Mai is the beat nail technician, she can do any design and makes it look incredible!
Mai is the best nail technician I have EVER had.. Im almost afraid to tell you that because I am worried she will become over booked once more people realize that lol.. because you will never go to anyone else again after she does your nails.. 10 out of 5 stars!!!
My visit was AWESOME! I am SUPER SATISFIED!!! I am very picky and particular about my nails and going to a new place. Tony did my SNS and Tina did my pedicure with gel polish... they both did an EXCEPTIONAL job! And the place is beautifulβ€ππΌ
Customer service GREAT. However, nails not good I went to Micheal and my nails didnβt even last a whole week. I went back three times in that day due to the fact flaws. He was nice. But negative on doing nails I went to a different shop to fix them but Iβd have to pay for another set. Full set
Each visit is a Spa experience and pampering session. I usually schedule appointments with Amy and she is very attentive, friendly, and serves me with a genuine smile. I always feel wonderful when she is done and look forward to my next relaxing moment.
I love the customer service!!! They make you feel so welcomed! I always come to see Mai! She is so amazing I love her!
This is my first and last visit. I was recommended to come here and Iβm dissatisfied. My nail tech (Christina) was a little aggressive with her attitude. And she didnβt do a good job with my nails. Yes the shape is pretty but i can still see streaks in the nails. One of my nails broke off and it hurts and i didnβt want her drilling it. I told her no like 7 times and she still insisted on doing it. You donβt need to drill down my nails, just put the nail on. The lady doing my feet didnβt really scrub it to the best of her ability. She did a sloppy job on my nails to the point where i had to ask the manager to give me another nail tech to redo my nails. I also got here at 2:30pm and Iβm just now leaving at 5:45pm. Thereβs no reason why i shouldβve stayed here this long and there was no wait time. Iβm just over it. Wonβt be coming back
Very friendly and they did a great job.
Horrible experience with Manager 1:25:21 10am. Walked in here to deliver something not realizing I was in the wrong location. Manager was very upset and angry screaming at me insulting words she even walked away and shouting even as i apologize. To the Owners I hate giving low ratings BUT you need to treat people that DONT look like you with respect I guess if I was a customer would have been treated better.
Does a great job.
Got a mani for the first time here and I got a gel and she did a great job Shaping my natural nails!
First time visiting & service was great. Decor is very nice. My mother & I came on Saturday right when they opened & pedicures were top notch. My nail tech went over my French tip twice to make sure I liked it. Get the wax dip you wont be disappointed!! Bonus 10%off service when paying in cash
Michael did my pedicure. He took his time which is something thatβs most important to me. Iβll definitely go back to him
I got the sugar scrub pedi. She rubbed my legs/feet for 1 minute and10 to 20 seconds each. So a total of approximately 5 minutes. Shortest rub Ive ever had.
I love the great service here and recommend seeing Tony if you want a great pedicure. The salon is very relaxing and accommodating.
Courtney and B are the best!!! These women took their time to explain what they were doing and very careful with my hands and feet. Now my two favorite and I will be back. Thanks for making me feel refreshed.
Courtney and Michael did my nails and toes and I had a great conversations with them and they did a great job. I would recommend. The space is very clean and welcoming!
This was my first visit to Bellagioβs Nail Bar and I was beyond impressed. Everyone was very welcoming and professional. Michael was my tech and he did a spectacular pedicure and was also funny. The lady that did my manicure was also great. If you want great service in an awesome atmosphere go to Bellagioβs.
This nail salon is amazing. I have been trying to find a new salon that treated me with respect and I did today. Very great customer service, a lot of different polishes, and great pedicure options. I will be a customer for now on. Thank you!
Absolutely the best service Iβve received since moving from California!! EXCELLENT
The one reason I started coming to this place was my old place couldnβt understand the value of making an appointment. They would leave you waiting forever. The owner of this establishment told me the first time they will take care of me. But just like every other place one you become and established customer you are no longer important. I made and appointment today I even gave them the courtesy of offering a time tomorrow if it was better for them. No I was told come in at seven and try to be a little early so she can start me no later than 7. I show up at 640 and was willing to wait twenty minutes for my appointment but no I was told I will have to go to someone else because who I made an appointment for just started someone else. I will never go in this establishment again. Itβs called respect of peopleβs time! I didnβt just walk in I called and spoke to you and u sent me an appointment reminder via text and still gave my appointment away. Forget all the referrals Iβve sent your way!! Thumbs town terrible customer service!!!
They younger lady that did my daughterβs nails did and awesome job. The older lady that smelled of garlic did a horrible job. First of all, the length and shape was not what I requested and she tried to explain to me that it was because of my nail bed was wide. As if this was my first time ever getting my nails done. Letβs not forget her being rude. Lastly, the only good thing is the decor is awesome and other than the lady that did my nails they are friendly.
Bellagio is awesome! Their staff is great, friendly, and very professional! They have a wide variety of nail colors too. More than Ive seen at any nail salon. Very happy!!
Michael is Beyond amazing! He always goes out of his way to make sure everything is perfect. Happy every time. Thank you Micheal!
The service was very nice u was made comfortable and a good staff .thank u
I love Bellagioβs Nail Bar. Today I got my nails done by Michael. He did an AMAZING job. Everyone there is so sweet and very thorough, they always pay close attention. 5/5!
I absolutely love this place ! Great service & very reasonable prices!!
Wonderful experience every time! Julie and Lynn always do an amazing job!
Michael was my nail tech and he did an amazing job. Overall the nail salon is beautiful and staff is great!!!
Tee always does a great job on my π
Had a great first experience here. Its clean and modern. Great selection of colors. Seriously full service nail salon. It had been a while since Id had a proper pedicure. The girl who did my toes didnt judge and did a great job. I chose one of their mid range options and got standard polish. Minus one star because its a little pricey. Still worth it though