I called Mavis Tires & Brakes to schedule an oil change and was told I could come into the shop anytime. I was pleasantly surprised since it was a Sunday and most automotive services are not open on the weekends. Aside from my making sure my oil was fine, the receptionist informed me of other issues that I may need to check on to make sure my vehicle was in working order. I am very appreciative of how thorough the staff at this company is in making sure my vehicle is fine. I would not hesitate to come here again for me service needs.
This place was amazing!! They were open on Sunday convenient location, and great prices. Very professional and explained everything to me. Highly recommend them! Saved the day for sure
Nice and friendly customer service. I recommend this place, it’s my first time here. Doc was really good at explaining I needed to know.
Awesome customer service. “Doc” was very helpful and so was Kendra. We always come back for both our car’s needs.
I had a great experience today at Mavis! The front staff were super friendly and explained what was going to occur service wise for my truck. They also completed the work in a timely manner. When you come here you are in good hands! :)
Great service and friendly staff. Any work needed will be discussed and performed in a timely manner
Everyone here is so helpful and attentive, took care of all my questions and Doc was great at explaining what I needed so that my car runs smoothly 😊
Amazing fast service for 3:30PM on a Saturday! Super nice folks! Go see them!
Got financed for 4 brand new tires! Great customer service! Kendra was great!
Very helpful knowledgeable and courteous. Would highly recommend to anyone looking for tires.
Mavis tire did an awesome job, made me feel like family. Got me in and out quick, I came for an inspection and was out within 30 minutes. I was thirsty and didnt have the cash on me, so the manager bought me a soda! Highly recommend Mavis for all tire, break, and inspection needs!
Had my brakes done recently and was extremely please with the price and Service.
Customer service is top notch and there extra tire warranty on a new set of tires is worth the few extra dollars you spend.
Shout to Billy at the shelby location he was real polite and knew what he was talking about.
Great service, good price, Highly recommended
First of all, Im really thankful they were open on Sunday. Doc took care of me and the prices were excellent. Definitely recommended.
This place is great! Come see these guys for your new tires or brakes! Great prices!
Great service quality prices
Nealy did an exceptional job handling my need of tires to helping me with my phone app. He went above and beyond to make my experience outstanding.
I had a great experience today at Mavis. The tech was very helpful with assisting me with my needs.
Excellent and fast service on a oil change and inspection. Kendra was fast and very courteous.
Friendly staff and excellent service. Never had any issue setting repairs and maintenance and are always willing to work with me.
Extremely helpful and accommodating! Thankful for my experience--will definitely come back!
What an awesome bunch! Im from out of town and had a flat tire. They were getting ready to close on Saturday and I explained to them that Im from out of town and they waited on me to get there and fixed my tire for me. Thank you
Very reasonable prices and they’re quick. You don’t sit around wondering when your car will be done. The customer service was wonderful and everyone was friendly. Definitely going back again.
Very courteous and fast service. Top notch folks.
Friendly service, and always recommend them to others we buy tires for all our vehicles here.
Very friendly, knowledgeable employees. Strongly recommend their service!
Mavis is my go-to car shop. The employees are very respectable and great at their jobs, with me only having one income; they will work with you to get your car together, and unlike some places over price you Mavis saves you money.
Great service and were very friendly. Neely and his team always put his customers first. Quick fast service and make sure were happy before leaving. This was mother first time here and she was very pleased.Highly recommend
The customer service was great. I highly recommend
Called in looking for new tires for my Jeep, was thoroughly taken care of by Neely who gave me an amazing deal on some great tires and a alignment. Really awesome, quality service here from hometown folk who look out! Definitely make this your tire and brake onestop shop!
Helpful and honest service. Great staff. Would recommend to anyone in need.
Highly recommended Mavis tire.... First time visiting store Im new in the area and will be back
Excellent service, awesome prices! I wouldn’t go anywhere else.
Went to get brakes waited 4 hrs. and then told me they couldnt get the part until the next day piss poor service. Will never go back after this time..
Awesome customer service and gets done with things in a timely manner!!
Neely was nice and very informative and took care of everything I needed!
Great service and fair prices. 10:10 would recommend.
I had went to 2 other places and they could not do it nor did the try. I had a flat tire and one of the studs was loose but would not come out and I came to Mavis, they assured me they would get the job done and they did! Very pleased with how nice they were regardless if they had a lot of customers and very welcoming I would recommend highly for people to go there!
Expensive for oil change plus nothing extra to make customer want to return tiny example---no greetings!I Asked to have windshield washer fluid. Didnot do it.Anyway, this place may be better for buying tires.
Mavis Tire in Shelby, NC is an awesome shop! All the employees are helpful, and genuinely care about the work they do. As a female, I have felt respected and like a valued customer since day one! Started coming to Mavis Tire after a few bad experiences at other shops in the area, and have been a happy customer for over a year now. I have to say, Mavis is my fave! I highly recommend if you are looking for a dependable shop to handle vehicle maintenance needs!
This is a great place to take your car and the staff is friendly and kind.
They were efficient and kept me updated on everything as it was happening. It was a great price for everything that I needed to have done on my vehicle! Great service and great work
Great people good atmosphere and fast service what else could you want 😀
Very helpful. Good prices.
This place has wonderful service and employees are great and helpful.
Neely always takes great care of me every time I have an issue or need service! Thanks for looking out for us!
We had a crazy situation, in which someone slashed all four of our tires during the night at a hotel and Mavis tires & brakes was open on Sunday of all times, and they gave us a price that seriously no other place could even compare with. They owed us nothing, yet gave us everything!!! The work was done very quickly and very professionally, on top of complete customer service and satisfaction!!! Im not sure if Ill be in this area and need their services again, but if I do, then Mavis is definitely the place Im going!!!!! They just made me loyal for good!
Guys at Mavis have always been a great group to deal with. From 3 years ago when I lived in Shelby to today when I was visiting from Charlotte. Had a problem, called them, they worked me on, were very honest, minimal charge and on my way. Great doing business with them today as it was when I lived there. Thanks yall!!
I have taken both my husbands car and my own here and they always go above and beyond! They are always so respectful of my time as I usually take my car in on my lunch break and they even have taken me home and picked me up when I was getting some more time consuming work done on the cars! The prices truly can not compare to anyone and neither can the staff! I will always take our cars here and am always so blessed by everyone that works at this location! Thanks guys !
Great employees and even better service
Excellent customer service and fast thanks for your help
Great service dealing with amazon orders!
Fast friendly service definitely coming back
These people are courteous, professional, and skilled. Real nice experience on all levels.
Since moving to Shelby, NC this year, I’ve visited Mavis three times. Once to purchase tires and twice for service on both cars. They have provided friendly, timely and excellent service each time.They are always friendly, professional and eager to please. They give excellent service.
Billy was so nice and SUPER HELPFUL!!! GIVE THIS MAN A RAISE!!!
Great customer service. Couldn’t be more satisfied.
Great customer service, friendly and fast!
Excellent service.... Im new to the area and will be servicing my vehicle here...
Received great promt service
Brittany at the Shelby location was very kind and professional! Made me feel very welcome! I would highly recommend Mavis tire to my friends and family
Brittany at the front desk was VERY sweet and professional! She informed me on all details of my vehicle and called me as soon as it was done.
Great service fast and reasonable
I have to say, as a young female adult, this has been the most professional and honest car shop I have ever been too. I have never once felt talked down too and taken advantage of by the workers, even after going a few times. They are honest, treat everyone with kindness and respect, and are also VERY efficient with their work. 10 out of 10 recommend to ANYONE!!
Very friendly and helpful...great people
The guys at Mavis in Shelby NC are the best, took care of me each time Ive been there. Customer service is top notch, Neely and Doc 💯+. The service guys take excellent care of your vehicle and are always courteous.
Great service & Great staff, I came in Mavis clueless on what was going with my car, Neely was very helpful and informative. I would recommend anyone looking for a tire & break shop to come here. I will definitely be back if I have any problems with my car from now on.
Very slow scheduled appointment @5pm they started at 7pm but my tires look good
Stopped here on my to Charlotte bc I had a screw in my tire. Thankfully they pulled it and told me it didnt go all the way through (I have offroad tires) and sent me on my way no charge. Appreciate their honesty and friendly service.
Very good Mavis, they make sure you get what you want and need. They will work with you
Two weeks ago I had a tire failure while visiting Myrtle Beach, SC. I went to one of the Mavis locations in the Myrtle Beach area. Turns out, my old tires were, just that, old (installed on a Ford PU truck I had bought two weeks earlier, good tread, but originally installed in 2008). I wound up getting new tires at the Mavis Tire at the beach. On the way home the next day, once I reached a highway that I could travel at 65+ MPH, the tires began to bounce. Two week later I discovered there was a Mavis store in Shelby, NC, not too far from my home in SC. Doc and the staff at the Shelby store took care of my problem, replacing two of the four original tires from the beach, balancing all four tires, and checked for any mechanical issues. They charged nothing for their service. Docs only concern was making me a satisfied Mavis customer, which he did quite successfully. I appreciate so much their service, courtesy, and positive attitude. I will definitely return to them for any future needs.
Prices are pretty good here. Not too expensive. You should definitely check them out!
Great to work with, understanding, and willing to work WITH you.
No more shaking,,,new tires had a balance problem and they worked on them but eventually they just ended up replacing them with new ones again. Car rides nice a smooth now. The guys for the time you spent to correct the problem
The staff completely friendly and helpful and understanding of my pockets the Brittany at the counter was completely amazing from start to finish and 100% of the reason I made it here to get any work done.
Patch on tire that had nail in it, quick & easy fast service.
I came in for an inspection near closing time and they were still very happy to help me. Very friendly staff and quick service.
Always fast, accommodating and convenient service. Great location!
Stopped in when car began hesitating, mechanic checked it immediately and found problem. They gave me the cost including labor before I left. I took a cab home, was only home 30 mins when they called and said my vehicle was ready. The charge was as they quoted, no added surprises. I would recommend this business.
Outstanding customer service, with all employees going above and beyond to show that they care about the customers with knowledgeable and trustworthy staff. I can’t recommend Mavis enough if anyone needs any work done to their vehicle whether it’s just an inspection or a more complex repair!
I needed my brakes to be fixed. Shopped around and other places couldnt guarantee that I would have my car back in time for work. Neely at Mavis could and he was great. I will be visiting them again soon for tires on my other car! Thank you guys
Very friendly and professional. I am from out of town and they were a lot of help while I was here.
Great service and great people
Great team.. Doc was especially great explaining the readings!! Will go back
Good customer service🤙
Best auto shop in Shelby!
I have been here multiple times and they always do a great job, my favorite thing about them is their honesty, twice now I have been told I didnt need something I thought I did, even after telling them I thought I would need it lol, most places would just say yeah we had to change that and actually not do it and pocket the extra money. I highly recommend Mavis tire in shelby.
Came here after being mistreated at another shop. Got me in and out. Will be back.
These guys are great!
Had to have new tires and only had a couple of hours before work, called them, told me to come right in. Girl at the desk helped me as soon as I got there and my car was in a bay, in and out, did a good job.
Brittany and Doc and Neely are amazing! Great customer service and very professional!
Friendly quick service
They helped a ton. Super clean place and great waiting room. 10/10. Got helped right away.
Great customer service!
Great friendly service and knowledgeable regarding options to consider. Very comfortable waiting area. Good price! Brittney, Doc and Neely all provided great service.
Awesome place and vibes
Very nice :)