Shannon is great mechanic . Bob amd his staff always help !!
Excellent service and quality work their expertise on my vehicle allowed me to take advantage of an extended warranty and save 1700.00 dollars ! This is definitely placing the customer’s interest first ! They are my go to for my Mini Cooper !
Very far OVERPRICED, I went to this shop twice and left both times with more problems than I came in with. And this is the second time this place has done me dirty and overcharged me to do it. Will never come back here, although Bob does give decent customer service it just is not worth the trouble he will put you through. Was also charged a “$10.16 shop supplies fee” that was not included in the receipt for parts or labor
I needed specialized work on my car. They were able to get my car in, and then when completed worked with me to pick it up. I would recommend this company with confidence.
Hell of a mechanic works there. Knows his stuff. 😉
Thankful! No one else around had the knowledge to work on my Smart fortwo. Grateful!
I am a repeat satisfied customer having just used Shelby Automotive for the second time for my VW Beetle. My car wouldnt start so I called Bob Still. He referred me to a local towing service. I got my car in and the guys at Shelby Automotive got my car right into the garage. Bob informed me of the problem and cost to repair my car then installed a new car battery quickly. I would recommend Shelby Automotive to anyone with car repair needs.
This was a great place for easy, quick, and reliable car repairs. They got my car done within a day and I havent had any problems since. Thank you guys!
Their service was excellent. I would recommend everyone to have their car serviced that Shelby Automotive.
Fair, honest, reliable and timely service. Doesn’t try to sell you something you don’t need. Always friendly and nice. We always receive the best advice and service. Bob and his guys are the only garage I trust with my Mercedes C-300, very knowledgeable and professional. This is the first Mercedes-Benz I have owned and it is a relief to know I have Shelby Automotive that goes above and beyond to make sure that it is running in perfect condition.
Bob at Shelby Automotive has taken great care of my BMW. He is very knowledgeable and professional. You can trust Shelby Automotive with all of your vehicle maintenance or repairs. They are very time efficient, and they get the job done right without question! Thanks Bob!
We started going to Shelby Automotive (formerly J&E) when we first got our Volvo. They gave us expert, dependable, quality, honest and timely service all those years and attentive to our needs.Now we have a Honda. We trust them above the Honda dealership that tried to sell me services we didn’t need. Shelby Automotive did a great job!Highly recommend.
Best automotive shop in town! Bob and team have done a great job taking care of two vehicles for me. They do a great job, and charge a fair price. I had asked them to flush & refill my radiator, and Bob was kind enough to call and tell me they checked the fluid and they didnt recommend this service. They saved me money, and won a lifelong customer!
I would respectfully advise anyone within the general vicinity to take their car or truck to SHELBY AUTOMOTIVE. I am from New York City and being able to come to such a small town like Shelby and receive big city service from Shelby Automotive has been very refreshing in every manner. The staff is very Top Level. 100 Stars from me.
Great place to take the Mini for maintenance, service, or repair. I’d say I value quality of work over low prices generally, but Shelby Automotive (formerly J & E Sales) has it all. I’ve never had an issue with the quality, and they consistently beat competitors prices. It’s so nice to have them so close to home (here in Shelby, NC). Very friendly atmosphere, and I’ve always felt welcome and appreciated.
I recently purchased a vintage Mercedes Benz SL500 and found Shelby Automotive while researching someone to do an oil change. Finding someone you can depend on and trust to maintain an older car is difficult to say the least. But after my very first visit with Bob and the folks at Shelby Automotive I knew I had found exactly what I was looking for. They are knowledgeable, skilled and above all trustworthy. Im looking forward to having Shelby Automotive help me keep my car running smoothly and safely for years to come.
They asked if I needed a loaner, I said yes, immediately said they didnt have one available...???
Shelby Automotive is a great place to take your car.I have been going there and they care of you .There work work is outstanding I would recommend them to anyone .
Fair pricing. Need to make an appointment if you dont want to leave your car there.
Very Helpful and always honest. Great Service!
I have used J&E, now Shelby Automotive, for a few years now to service my Volvo and recently my grandson’s Jeep. My experiences with them have always been top notch! I know that any service or repair will be done right! A big thank you to Bob and his crew!
Great experience and service has been consistent. Very trustworthy as well and is great at following up after service has been completed.
Always have good service and great value
Awesome mechanics. Theyve worked on my mini cooper several times. Always great service and fair price. See a lot of Mini Coopers driving around Cleveland County if you dont want to have to drive an hour and a half to Charlotte this is the place to bring it to.
Shelby Automotive was recommended by a friend who knew I had taken my cars for service at the dealerships and was not happy with the cost. Bob treated me like I had been a customer for years and took care of the car same day. I recently called during a very busy time and they took care me again promptly and fairly. No more going to Charlotte for my service. Jeff Lefler
Always a great experience at Shelby Automotive. I never worry about the service or repair to my cars. I have been a customer for over 20 years and have never had a problem with the work performed by them
Bob and his team are always available to listen and answer questions. They definitely know their maintenance of a car. I have always been happy with the work I received on my car.M. Davis
After comparing prices at other auto repair shops in town, Shelby Automotive was able to give me the cheapest price for the repair I needed and they got my vehicle taken care of quickly. They have proven to be reliable to me so far and I will go back there again if I need anything more done with my vehicle.
Shelby Automotive pays attention to details and always does a thorough job. The staff is knowledgeable and always helpful. I am a repeat customer and will continue to use them.
Great service in every way. They took my concerns seriously and were thorough in trying to help me. I will definitely use their services again!
Excellent fast repair. They ordered my replacement mirror in a few hours and did the repair the following day. Excellent.
I was pleased with the timing it took to complete the work on my vehicle. I was also impressed with how attentive and pleasant the staff was (including the mechanic) when I dropped off and picked up my vehicle.
Bob and his employees are great. My vehicle was repaired in a timely manner to my satisfaction. Ill will be using them again in the future for Mercedes Benz service.
Bob has been servicing my Mercedes for 4 years now. I never second guess his recommendations (very trustworthy) great quality work and very fair pricing. Blessed to have his services in Shelby.
Took my Audi there for a service and oil change! They did awesome! I def recommend them!! :)
Ive been doing business with J&E for over 20 years. Recently took my car in for a check engine light. They diagnosed my car within an hour and ordered the parts for the next day. Brought it back the next day and they even gave me a car to drive while they fixed it. Very fair price and great service. If you are looking for franchise quality repair at a fair price.....this is the place.
As always I am very pleased with the service I receive at J and E. Bob sent a mechanic to my job to pick up my vehicle and left a vehicle with me until my service was complete. Can’t say enough about the customer service and quality of work my E350 receives from them.
Great service always. Very efficient and professional and I know my car is getting the best service.
General maintainance and filter replacements done professionally and on time. Thanks
The service rendered is really good & very fast.I have nothing to complain about and will return for more service.
Their service is excellent. Polite, knowledgeable and totally helpful. I would recommend J&E to anyone.
I was a first time customer and I must say that I felt welcome from the moment I entered the door the techs where very friendly and very knowledgeable and good honest service!Feels good to know I have a hometown service center for my Mercedes thats very good to there customers!Cant wait to do more business!
I have been going to J&E Sales for 8 years and have never had a bad experience. They have always gone above and beyond to take care of me and any of my car troubles, all for the fairest price around in North Carolina. I will continue to be a loyal patron of J&E Sales for many years to come!
Stopped in randomly having car troubles and was welcomed in with no hesitations and helped beyond expectations!! The entire staff was extremely generous and helpful! Would recommend this business to anyone in and out of the area!
I have been a customer for a few years and have been very happy with quality and service. You guys even worked on my 66 Corvette.
We have bought several cars from J & E. We have always been pleased with our experience there. They are very honest and knowledgeable. The service depth. Is great. I live an hour away but take my car there for regular maintenance.
I stopped by this morning with my wife. We wanted to look at an Airstream camper. I walked into the office and a man walked out of a room and spoke to me. I asked him if I could look at one of his Airstream trailers. He sighed, and looked like I was causing him some discomfort. He than asked me bluntly are you a buyer. At this point I already knew I was not going to purchase a camper from this man, but I still wanted to look at the camper. He told me as he grumbled that he waste hours on people just wanted to look at them. I am going to purchase an Airstream in the next few years, it will just not be at this location. I would recommend anyone who reads this review dont bother even visiting this dealer . Thank you Eddie Vanhoy
Very accommodating. In and out and communicated along the way.
Very quick. Very clean
Excellent work, fair pricing, and superior customer service. Works on all my cars!
Professional, friendly service
Great guys they know what theyre doing
I have had several experiences with J&E and purchased multiple vehicles from them, the staff there provided excellent work and went above and beyond to find the car I wanted. I would definitely do business there again and recommend them to anyone looking for a quality car at a fair price.
Was very impressed with their honesty and integrity.
Excellent service!
Great selection of high end vehicles and some very nice campers
My family has been going to see Bob for years! I have had a lot of problems with my Volvo, but Bob and his crew have always fixed them in a timely manner.
J&E has been working on my cars for 20 years keeping them in tip top shape
Bob Still seems to think his customers are STUPID took my car for a computer diag. couldnt find the problem. A more indept look, cost 1600.00 what a joke and rip off the part form BMW only cost me 25.00
They do great work!
Good people to deal with
For Mercedes Benz, very good service and very professional staff