It’s never fun to break down. High pressure oil line in my case. 40 ft Motorhome with car trailer. Randy’s to the rescue! They quickly and expertly towed both trailer and RV to a great mechanic shop and managed to park it so expertly nothing was damaged. Amazing skills, Russel! I failed to remember the name of his coworker but he was quite knowledgeable and very friendly too. These guys are true professionals. They took a bad situation and made it much better without a lot of fuss, and added a little sense of humor to lighten the mood! I’m truly in their debt!!!
Had a car towed to Randys for long term storage. Finishing paperwork. Low rates. Great customer service.
Busy establishment. Went with a competitor after they gave me a five hour wait time. They are the biggest in the Colo Springs area..so definitely give them a call if you are stranded. Guy over the phone was busy but efficient.
Excellent company. Used them a lot lately and everyone Ive dealt with have been Excellent to work with. The drivers are really great.
Was loaded, tanker loaded. Our guy was friendly, professional, and went the extra mile to get a loaded tanker out of the canyon. Something about these guys, never not felt safe for a second. These guys are superman/woman in uniform. SO THANKFUL !!!
Great customer service. The day prior I waited for a tow, for more than 6 hours. Randys was timely, no long wait. I will highly recommend this company.
Well they were a little quiet, not real friendly but not a bad experience having to get the car back. A little damage on the car that we noticed after. Bad on our part for trusting and not inspecting it before we left.
The tow truck driver helped my daughter when her car broke down. He was very helpful. I would totally trust them to do a great job. The dispatcher was also very helpful.
I cannot voice enough just how thankful I was that Jason came out to help me today. After a failed oil change service he came out to help. He is very knowledgeable, kind and professional. It was a hard moment with car issues and the 90 + degree weather, he was understanding and made sure I was taken care of even once we got back to the dealership. Thank you again!
Fast service, the driver was awesome and patient and the price wasnt anywhere closetowhat I expected. I had to run home to get the key for my vehicle and he waited for me to get back!
Russ was very polite and funny! Great sense of humor. My husband and I were very happy. Thank you!
Holy heck did this company do an amazing job. They were friendly, fast, efficient. I needed two different tow jobs (one business and one personal) done in a single day and they showed up so fast. My truck was also in a weird spot to get towed from and the driver made it work and was just so great about it. We will call again for all our needs. Thank you!!!!
We were told an estimate of 1.5 hours. Instead, it took 3.5 hours. If they just would have been honest and told us they were that far out, we would have been able to make a better decision for other options. So frustrating and a waste of half a day by the side of the road!! Driver was kind and helpful when he finally got there.
So thankful for these guys today! Tire got a hole on the highway (didn’t hit anything) insurance company sent a tow company that didn’t show! After 21/2 hours of anger and frustration Bull shows up 20 minutes after I called and out the biggest smile on my face with his AWESOME personality! Thank you from the bottom of my heart! 💜
Excellent, fast hand reasonably priced. Vary helpful with extremely nice and polite drivers. Even if he didnt get my joke
Randys made a terrible day better. Everyone from the dispatcher to the driver were kind and courteous. After getting some crazy ETA times from other companies, Randys was great. Thank you!
Quick service. Office staff polite and professional. Arrived on time with the proper equipment. Driver careful and diligent to hook and book leaving no traces on driveway from scrapes or leaky truck. Thanks
We broke down in our motorhome coming home from vacation. Roadside Assistance couldnt find anyone so we googled who was in the area and gave them the number for Randys. After some confusion with Roadside Assistance, Randys was set up for the next morning.They showed up and the driver found the problem. The shop we were going to use wouldnt have anyone available for several day. Our wrecker driver called around and found us a mobile mechanic that showed up and fixed the problem and got us back on the road.Randys could have just towed us to the shop and dropped us there but the driver was nice enough to want to get us back on the road.These guys are awesome!! Knowledgeable, professional, and friendly. We would definitely recommend Randys to anyone needing a tow!!!!Thank you guys for all your help!! You were amazing!!!)
💞 that after calling Randys the car was towed within 30mins. Our roadside assistance had us waiting 2.5 hrs. Definitely call Randys 1st in the future
Quick response, decent rates, and these guys are ALWAYS careful with my vehicles...keep up the awesome work!!
Absolutely great company great service and their driver named Aaron is very nice and very professional I would highly recommend this company
The Gentleman who towed us was very nice and did his job well thankyou Randys towing
My tires went flat at night while working in the transportation business in Colorado Springs. Mind you, I live in Denver, which was about 80 miles away from where the incident occur.I was hopeless, after other towing companies say they don’t operate at night.I gave a call to Randy’s towing and they were there on time as promised.The driver assigned to me was very professional and I felt comfortable because he seemed like someone I can trust. I don’t remember his name, but I am really thankful for his work.As far as I know, and based on my experience, Randy’s Towing offer first-class service and if I had to use it again in the future, I definitely will.
I use Randys High Country Towing for all of towing needs. They are professional and reasonably priced.
Towed my bike. Brought a trailer instead of flatbed. Awesome!
Good people and good service... Its a little steep on the price
Came alone to wilderness area so hubby had to help. Some late too. Difficult to assist when you just totaled vehicle. Had told them it would be very difficult to get
Had to pull a boom lift out the mud! He came out, hooked me up and was done in 10 minutes! Great job done without a single bit of hesitation!
Great service, super affordable. Hopefully wont need a tow again too soon but if so, I know who Im calling.
Jason was prompt and professional. I secretly tested his knowledge... he came to tow my lil Benz. They are no treat to tow, and iif you dont know what youre doing when you tow one, serious, expensive problems occur. Dude knew exactly what he was doing. Strongly recommend Randys!.
I work for a landscaping company and on a snowy day one of our trucks broke down. They were there within 1/2 an hour to tow our truck. Every other tow company I called said they could not get to te truck for 24 hours. I appreciate the GREAT CUSTOMER SERVICE.
Nate was very professional and he even put my vehicle where I wanted it. He made sure my car was safe and secure.
I was disassapointed that it took 40 minutes past the hour they said. Then the guy wasnt wearing a mask. I wasnt the one receiving services, but I guarantee you I will never call or recommend this place. I also gave the person receiving your services a contact number for a tow company Ive been using for more than 20 years that charges about $20 less for the same services.You never know whos watching
Bit spendy I thought but I was fully loaded. They did a good job, got me towed to a shop for repairs.
I own a local trailer shop (Hickman Trailer). We suggest them all the time to our customers because we know they understand how sketchy flatbed towing another trailer can be. Always top notch. I have many kids in their 20s with less than brand new cars and theyve towed several of those for me. Always awesome. Thanks Randys Towing, We appreciate you!
Our 33 ft motorhome left us stranded without brakes on a mountain, in a cemetary in Manitou Springs, Co. Tried AAA, State Farm road assistance, let us down. Police recommended Randys and boy did they deliver. Fast service, helpful and took us to a parking lot where we could spend the night. Helped with repair recommendations as we are from Kansas on vacation. This is the best tow experience. The dispatcher even offered to help us find a motel if necessary. AAron and Scott were great technicians.
It was alright. The guy had a little trouble disconnecting the driveline on the RV. But it was expected as the rv is 40 years old.
Randy’s Towing was professional, very punctual and effective when my in-laws park model flipped on its side in a bad wind storm. They were caring and asked also about the well-being of my my in-laws. It required two tow trucks to flip it over and provided suggestions on who/where to send the totaled trailer. Highly recommend.
Needed vehicles towed to difficult location. Randys didnt fail me.
Great company. Prices are high but quality service never fails
I recommend this place because believe it or not they did get me into my 1st car ever. Great people and definitely great customer service. Thanks Ladies and Gents.
Randys High Country Towing. I must say that the price was surprisingly affordable. The Driver could use a little continued customer care education, other than that I reckon Im a satisfied customer.
Stan really pulled some tricks out of the hat to get our 40 container delivered to us! I didnt know the complications the job would bring but Randys got er did!
Fast reasonable and great job!!! Thank you
They have phones, and I know this only because I saw them when I went there once, but for them to answer those phones would be a miracle. I don’t know what else they could possibly have to do other than answer phones, but considering they’ve not once answered for me, maybe they are into human trafficking...Randy ain’t nothin!
Good people. Large and secured lot.
They arrived within an hour. Kaz was polite and professional. Thanks!
Stuck in a bind towing a single axle boat trailer when a wheel bearing blew out. Had to leave the trailer overnight and called Randys in the AM. Very responsive and friendly staff considering the special tow needed for the trailer and boat. Great value service that I hopefully never need to use again, but would gladly call if I did.
Great price and outstanding service. All the guys there are knowledgeable on how to recover any vehicle in any situation
Amazing! We will always use them from now on. They came out quickly on a Friday night and did not cost an arm and a leg. The driver was very nice and we will always use them!! I was blown away with how great they are. I’ve had bad experiences with towing companies before here in town. Thank you Randy’s Towing!
Randy’s is the best tow company ever they’re fast and really cheap and overall always do a great job
Due to owning older vehicles, I have had to call a few towing companies over the last few years. This company sent out a professional. He was very knowledgeable, consumer friendly, and helped me when I was not at my best. Thank you Jason you talk, lanky sob!
I dont recommend Randys high country towing due to being stranded in the snow with my children from a flat tire ! Needed a tow and the dude sounded like he was just getting up from sleeping and it was early in the evening 730 pm and wasnt able to help me !
Very nice people and have always shown up when I needed them!
Awesome service! Needed help and Randys delivered! Mr. Pearson responded out and was quick and very professional. Thank you so much!
Awesome service, there was a lot of care in doing his best to not cause any more damage than vehicle already had. Even let my dog ride in the truck to the shop! A lifesaver! Thor, the little black and white pit-mix says hi, and he liked the truck.
Always dependable.
I was in a major jam on I25 in the springs. This company responded quickly and they even gave me a ride back to my house. If you are ever stuck on the road these guys are the best!
Randys Towing always has been a good company
On time and excellent price. Driver was friendly and helpful.
Russ was awesome, Friendly, and made conversation that took my mind off of issue for a few moments.
Absolutely amazing service. My vehicle was in the shop with no wheels,broken studs and no tires. It was sitting on nothing but its hubs on all 4. The driver explained to me his plan on what hes going to do and the dangers of it. I was fully aware of what couldve happened but I needed my vehicle outta that mechanics shop cause of overpricing. When it came to loading and unloading my vehicle, it was perfect. Sat my vehicle on its wheels and had to very slowly slide it off. Worked like a damn charm. No further damage happened to my car and Im just astonished at how well the driver executed his plan. Absolutely amazing towing service without a doubt!
These guys are amazing! Didnt hesitate to come get us, despite where we were. Our driver was super cool and very knowledgeable . Highly recommend these guys and fair priced
Thank you for your competent, efficient, courteous service. The driver was very helpful, patient and kind. Randys High Country Towing will be my go to business for any towing job.
RV OWNERS BEWARE!!!This company came to retrieve my friends RV that had gotten stuck. The driver made a mistake that put the lives of everyone who witnessed the debacle in danger. He hooked his wench cables to the ball of a 5,000 lb capacity receiver hitch in order to pull a 40 foot, 18 ton 1996 Beaver Patriot. Anyone with a modest understanding of physics can see what came next. The front end of his wrecker was off the ground, the driver brought it back down and when he started the wench again the hitch was split, fiberglass broke and luckily the 5 bystanders had not been hurt or killed by this drivers negligence. My friend tried to speak to them to make it right but they just blew him off. This company is very lucky that their driver isnt facing involuntary manslaughter charges. This could have ended badly. Especially for those of us that witnessed such a dangerous situation. Trusting the knowledge and professionalism of their driver almost cost us our lives.If you VALUE your LIFE and your RV,USE ANOTHER COMPANY!
They are really good about taking your money
Excellent, thank you all
Randys Towing is the largest tow company in southern Colorado. They are a little pricey. So you want to call & compare prices with Checker Towing, Walts and Bobs Towing. Towing is a very lucrative business. Ask if the driver will need to use any specialty tools to tow your vehicle. Like using a dollie on a hook truck if a flatbed isnt available.
Lowest price I could find
Quick and easy
Good and Speedy Service Great helpful
Great service!!!! Broke down on 25 after dark while towing a pontoon boat. After calling several towing companies they were the only ones willing to assist. Very reasonably priced.
A clean friendly atmosphere with employees who strive to keep their trucks spotless inside and out to provide a pleasant experience for customers who might be having a bad day due to their situation. Every Randys driver understands that no one wakes up in the morning hoping to have a breakdown. If you are willing to pay for professionals to get the job done right the first time, then Randys Towing is the one for you!
Awesome Job.
The driver, Lonnie, arrived early. He was fast, professional, and had great attention to detail. The price was fair and he took great care loading my car. Great job!! Thanks!
These guys responded fast when I called for a tow after my daughter slid off the road. The driver was very kind and nice. It was snowing so bad and just a mess out there. I cannot say enough good things about the tow truck driver and how careful he was. I will always recommend this company. Thank you so much!!
Always great!
I had a great experience with these guys. I called my roadside assistance and the night guy(his name escapes me right now) was extremely punctual, showed up 5 before 5:00am to load my vehicle and take me where I needed to go all without me waiting. A great company deserves a great review, and If I need help again, Ill be asking for Randys!
They said they would pick my car up from my friends house at 2:00pm. I drove my familys backup van over to my friends house right at 2 but they werent there. I waited twenty minutes then called. Turns out they showed up 10 minutes early, saw I wasnt there then left. I called and they said they could come back in an hour to tow my car but I would have to go over the information with my insurance again. This is a lengthy process because I am usually stuck with the Indian lady who is not very experienced with customer service. She said she would call back the towing company and settle it with them and no further action is required on my part. I waited outside a full two hours before I decided to call Randys to see whats taking so long. They said that my insurance company never faxed them the information so they didnt show up. They also didnt bother calling me back to inform me of the situation even though they told me earlier they would be there in an hour. They finally managed to show up forty minutes later. I gave the driver the keys to my car and confirmed the address of my mechanic. I went to the gym for a few hours then got home and checked my messages. My mechanic informed me that the driver locked my keys in my car so they were unable to put the car in neutral. My mechanic had to hoist the car up on bungees or pulleys and somehow managed to drag it off. He said that the driver refused to help claiming, Its not my problem. I called Randys Towing to ask if they got the car unlocked or if I needed to drive all the way over to my mechanics with the spare key. They said they would have the driver call me back in two minutes. He still hasnt called.
Friendly people, allowed me to remove my belongings whenever I wanted after a car accident...
The two gentlemen that come to tow me and my big truck by the name of Stan and Scott they are the best they know what theyre doing and it was a fair price will use again if I ever needed
If you fill out the authorization form correctly and add to if the from and the to addresses in the towing instructions, this towing service will (1) be there on time; (2) safely get your car to its destination; and (3) do it in a timely fashion. I used Randys twice in the last 30 days. Both tows were done on time and were done in a very professional manner. Id give them 10 stars if I could.
Ive used Randys many times over the years, my dad knew the original owner. They have moved my large tool box multiple times and have charged me based on time, which I think is fair. However last week when they loaded my toolbox into a Uhaul for transport they were over an hour late, even with a weeks notice/appointment. The driver that arrived had actually moved my box in the past and we both knew what we had to do. It was literally a 10 minute job. The toolbox was to be lifted from the ground into a Uhaul truck that I rented. No money was mentioned but I gave him my credit card as they have always been fair in the past. The driver comes back with my receipt and with a $120 Charge! I was completely blown away. They charged me for an hour of their time even though I waited for them (for an hour) due to lack of planning on their part and it was a true 10 minute job. I asked the driver for a break and he said Ill see if they will credit $20 bucks Completely absurd. I wish this was a 5 star review but this proves that a happy customer will not always tell their friends but a mad one will tell 20.
I had a huge emergency this morning after locking my keys in the car and man this company was INCREDIBLE!! SO grateful for the manager, driver and everyone that helped me as they never help people who are just locked out and I was desperate! They made a bad situation perfect in seconds! I cannot express how happy I am with this company!! Extremely courteous and professional! Highest praises!
They were quick to respond very professional
Quality service. Well trained professional staff. If you want a quality tow. This is the place!
It is what it is.. They have a very high community goodwill standing. So theyre used a lot..so expect a wait.
We have a business vehicle that sometimes has mechanical issues, being a 1973 vintage van, and we have fairly regular need of a good tow, unfortunately for us. Randys Towing has been a model of professionalism and consideration. The drivers are as prompt as can be expected, and take care of your vehicle. Ive never had a driver from Randys who hasnt been friendly, or explained exactly what was going on and how the tow would be priced. They have consistently gone above and beyond for us when we were in difficult circumstances. They are the best tow company in town. Thank you for all the help guys!
I love how helpful and kind the staff is. Would definently recommend
EXCELLENT TOWING AND CUSTOMER SERVICE!!! I was in a head on collision in which the driver was going down the wrong way down a 2 lane one way street!!! when the tow trucks arrived at the location, one of the drivers was very personable, and this was the driver for Randys. The other driver wasnt as nice. The Randys Towing driver was so king and understanding and even gave us a ride to our home since we have no friends and family out here in the Springs, and our other vehicle was at our house. My girlfriend and I VERY HIGHLY RECOMMEND Randys High Country Towing for anyone who needs this service!!!
The driver was so pleasant and helpful. Not only did he tow my vehicle but after being told I was only out of gas, he put the gasoline in for me and tried starting the car. My battery was dead as well. The driver then towed my car to my home.I would recommend this company to others needing a towing service.
Was pleasantly surprised with this company. I’m used to waiting an hour or more for a tow truck to show up so I was shocked when the driver showed up 10 minutes after I called. The receptionist was really nice and super helpful when I called. The driver got my car hooked up and got me on my way home in just a matter of minutes and was charged much less than I expected.
Ive seen some reviews with the driver Rachel being mentioned, and Id like to add to this trend by saying, single handedly the best driver Ive had to deal with from any company, was fast friendly, very personable great attitude. The job was done well and quick, you could see she had the experience and joy in the job. Big thanks to the company and to Rachel
Ive spoke with both Kane and Vida who work there, and theyve both been super friendly and helpful. Kanes attention to detail was top notch. Thanks Randys for your help and quality service!
I was not going to a review but after the way I was treated by the driver I felt I had to do a review.So I own Peak Appliance in Colorado Springs, I need a tow for my box truck back to my shop as it broke down about 2 miles from the shop. I called the office at Randys Towing requesting service, the customer service lady that took the call was professional. While booking the call I asked the customer service lady how much the tow would be, she said it is $150.00 and hour, I thought this was a little high based on the other tow companies I called but I used Randys because they had availablity.So the truck was towed back to my shop and the driver comes to collect he hands me a bill for $250.00, I said I was quoted $150.00 and hour, you arrived at the truck at about 9:02 and you were back at my shop at 9:35, that makes 33 minutes total, he then informed me that he charges from the time he leaves his house. I said there is no way it took you 45 minutes to get from your house to my truck so there is no way I went over 1 hour labor.Again, I was not even going to write a review because I am in the service industry and I get how hard it is at times dealing with customers, the ONLY reason I am writing this review is because the driver became a jerk and said Fine, give me $150 and then he said, You know you can always call another company for a two, we are not the only company in town..He is correct, I can call someone else and I will moving forward, I will never use Randys towing again and I will be sure to let my fellow business owners, family and friends not to use Randys.Brian MorseOwner, Peak ApplianceU.S. Navy Retired.
They had someone out to me in a mater of minutes! Rachel was professional and enjoys her work. The vehicle was in a storage unit and she got that sucker out of there with no problem! We will always ask for Rachel, Thanks!
This company is full of liars. If you have to lie to make a dollar I consider you a worthless human being. I hope they go out of business.
I spun out on the highway and one of the workers stopped to make sure I was okay. He was very sweet and helpful.