From the staff to the service, everything is excellent! Ive been taking my cars to Precision Tune on Nieman Road in Shawnee, KS for 6 years now and have always had a great experience. They are great at getting my car in and out in a timely matter. If I need work done other than an oil change, they always show me what is going on along with a detail explanation, which I appreciate. If I ever have a question or an issue, I feel comfortable enough to call them and they always tell me to come on over and have one of the mechanics look at my car with me. I recommend them to anyone who wants honesty and great care for their vehicles!
Friendly, knowledgeable and shares that knowledge with you in terms that you can understand. I was very pleased when I had them check the a/c and they made recommendations that could help but gave no pressure to have them done. Also, had an alignment and oil change. Will definitely return when needed. Great experience for a single mom.
The manager was awesome, very friendly and informative, the mechanic was great fixed alot more than what I asked for. Great prices! Full auto shop I will definitely be returning!
My husband and I had a great experience with Precision Tune. Kara provided us with top knotch customer service and she went above and beyond when she personally cleaned off a sentimental sticker on my back window. That personal touch meant a lot. The shop repaired a broken part within the braking system and completed the task in a timely manner. We were always kept in the loop regarding what was going on during the repair process and they graciously worked with our not-so flexible work schedules for drop off and pick up. We would definitely recommend this shop to our friends and family as we were highly impressed with the overall experience. Thank you Precision for your kindness and care. We will be back!
Love coming to this place and getting my car worked on. Honest mechanics thatll give it to you starlight forward. I only bring my car here when in KC.
I have been here under old and new management. I actually prefer the gentleman that ran this place. He was always on time with schedule he kept.Under new management, the first time I had bring my car back in. It had a 9 am appointment and just made excuses why it wasnt seen. They told me they see it first thing in the morning at 8 am. Needless to say it did not happen. I did not leave until closing time, about 1:00 pm.The entire day I heard nothing but how they kept receiving wrong parts. I sorta thought this was a little odd, but I gave them the benefit of the doubt.A month later I came back for an alignment and waited with my two kids. Same thing again, we received wrong parts. I have a hard time to believe Advanced Auto Part is this incompetent. The manager mentioned how she will put these auto places on punishment and not order from them awhile.So what was suppose to be a 9 am appointment turned into a 12 pm appointment and did not leave until 2.I would pay the extra money and go else where.
Amazing experience Cara and her team went above and beyond for me to fix a tire issue that was caused by another shop. If you are looking for knowledgeable helpful people please pay Precision a visit!!! Wish I could give 100 stars 🌟
Heres my experience with this place.Few month ago, my car got new brake pads and rotors for $800 after discounts whatever they can apply to.time goes by my brake system started to making a noise so I went there to figure out where the noise coming from and wanted to get it fixed.but even they heard a noise, they also dont know where noise coming from and dont know what to do and done nothing for it because nothing is wrong with pads and rotors.nothing is wrong but making a noise?Something is wrong you dont know about.I ended up to go to Toyota Dealership for another inspection then maybe I will need to spend another couple hundreds bucks to get new pads.I totally understand brake could make a noise and done any mistake during the work.but I literally disappointed how you treated after work and no responsibility.I give 2stars on this place because they still offer better price than dealership.(Dont want to blame all the work they do. Im here to share my experience and hope they do better in the future)
Kara and her crew took great care of me. They got my car in quick, repaired it expertly and got it back to me fast! Highly recommended!
Outstanding service. Excellent pricing. Extremely knowledgeable techs
Out of business? No answer
Precision Tune is under new management but everything is still the same. Friendly staff and great prices to get your car fixed.
Super pleased with my experience having service done at this location of Precision Tune. All the technician/staff members that I interacted with were super helpful and very knowledgeable about the subject at hand, which was alignment. Just great, speedy, friendly service at a reasonable price. Ill be back here.
Great service, got me in day after I called, quick repair at very reasonable price!! Very friendly folks!!
I had an alignment and new tires put on my vehicle. Service was quick and efficient. Fair pricing, knowledgable and friendly employees, and my car is driving great! Highly recommend.
They were expecting me and greeted by my name. And they completed my alignment in thirty minutes. Good Job!! Will Be Back!!
I made an appointment but was unavoidably detained. I called the store to let them know and was surprised to hear that they would work me in. When I arrived I was treated very well. I was in and out within 30 minutes.Update, found out why I was in and out so fast. I went to get my car inspected and was told the alignment was not completed. The mechanic that did my inspection said the bolts would have had tool marks. And there was a broken stabilizer link I was not told about. Be aware and watch so you dont leave in an unsafe car like I did. Wont return or recommend this place.
Precision is my go-to for vehicle maintenance! Theyre always friendly, their pricing is fair, and I always feel like they have my best interest in mind.
Great, friendly service, they update your cars Carfax report with any preventive maintenance you perform on your car there. They never tried pushing any additional purchases on me. I stopped by for an oil change, it was quick and easy.
This is my second time here. Both times the staff was incredibly friendly and knowledgeable. Thoroughly explained what they’re going to do. They completed the work in a timely manner..
Fantastic price on a full synthetic oil change with the Groupon. Friendly, knowledgeable staff that are not pushy. Best shop in town!
The Shawnee location on Nieman road was friendly, honest and did a good job in a timely manner. My Allignment was way off and they were able to fix it in under an hour. While I waited I observed a number of quality interactions between staff and costumers. I definitely recommend them.
I have been taking my car to precision auto locations for several years now and I really appreciate their honesty and integrity. Their customer service is excellent, and I appreciate that they dont Jack up the prices so high that repairs are prohibitively expensive. I have recommended precision auto care to many people, I and I will continue to!
Nice employees, great service and I will recommend it to anyone
Quick and quality work. I had a Groupon for 1 lb of refrigerant but my vehicle needed quite a bit more than that. I was happy to pay additional costs especially since my a/c is running like new.
The 2 wheel computerized alignment is false advertisement. It is simply a front toe adjustment and they charge extra to do what is a correct and proper alignment. I was not given any other option but the 2 wheel, they did not disclose that it only covers the toe, they never asked why I wanted an alignment therefore my main reason for being there was not fixed
Lied to my mom about having completed the job. Only found out because after complaining about the car shaking more. She finally admitted that the mechanic didnt balance the wheels.
Jordan was great! They did exactly what they said in a short time period. There wasnt any pressure for an up-sell or do to more work than was needed. Great experience!
Great staff, great service, Jordan takes care of all of his customers, very helpful, professional, respectful and courteous to everyone.
Found a great deal on Groupon and they were timely and friendly staff!
Awesome people! Greatest service in the area, and quality work!! We WILL be using Precision again soon for regular services and other mechanical needs with our Jeep and Truck! Jarrod is the best and they are always busy....a great sign of quality and reliability. Do yourself a favor & use Precision for your automotive needs!!
Overall it was okay I bought a Groupon for an alignment they werent able to do it and they only gave me 15 more days to use the service and I wasnt able to get a refund.
Ive gotten nothing but amazing service here! They guided me into doing whats right for me and my vehicle. They are honest and the staff are absolutely amazing and friendly. Id recommend this place to anyone and everyone!
Precision lives up to their high ratings. I went to Precison because of their numerous outstanding reviews and I was not disappointed. The staff was very professional: the repair was done timely, effectively and for the price they quoted me. All their communications with me were prompt and thorough. I’ll be using Precision again for sure.👍🏻
After a harsh winter creating massive potholes in my part of town I decided I needed an alignment. Found a great deal at Precision Tune Auto Care and was even more pleased that when I showed up for my appointment they were ready and waiting to work on my car. They worked quickly and professionally, a great experience and I’ll be back!
They do great work.
Great place and friendly people. They were able to fix my car with no issues.
Lee runs a first-rate shop. He is extremely knowledgeable, very hard-working and does an excellent job. My wife and I rely on Lee for both of our vehicles and have had nothing but outstanding service over the nearly 3 years weve done business here.
One of the best places I have been to, to take a vehicle to be serviced on. I have been here twice now for an alignment and A/C recharge. Very fast service, very professional and excellent customer service.
Great job very knowledgeable
Good customer service they honored my groupon for wheel alignment with no problems and explained the services that were preformed.
Terrible service...Manager is lousy along with being very disrespectful. I think he may of even been drunk at the time my car was serviced. Lastly he gave me a ridiculous quote for unnecessary services for my vehicle. First and only time Ive been here, I dont recommend for anyone. Sounds more like a shade tree shop than a place of good business.
Went in for an oil change on a Saturday. It wasnt super busy and they were very nice in the shop. I would definitely come back.
Great service at good prices.
People were super nice. Great place
Bought groupon a while back so this is delayed comment but had excellent service. I had to wait a bit but not unreasonably long they staff was very friendly an knowledgeable and didn’t try to up sale you things you don’t need. It is bit of drive for me but i will give serious consideration on going here again even tho i live about 20 min away.
They did excellent work mounting and balancing the tires I had delivered there from an online order to Tirerack. The service was polite and efficient. Prices were competitive. I will definitely go back when its time for a tire rotation.I asked them to tell me if anything was wrong with the car (knowing that it had all been recently maintained) and they told me exactly what I already knew. My car was in good working order. Its rare to find a car shop that doesnt make up problems with vehicles to squeeze their customers for money. Highly recommend them.
This place is Amazing. First off the staff is awesome, Lee worked on my car, was super nice and knew what he was doing . With my car since its a 2014 there was nothing extra needing to be done, but he told me when there was he would let me know with No pressure to get fixed . Also Andrea at the front desk is Great, I was so happy with how nice she was to me, that i sent some of my friends there and they to were also very happy.Prices are Great, Wonderful and Clean atmosphere, will continue to take my car here.. I am a very satisfied customer
Very decent service, friendly and professional staff. I am servicing my cars for about two years now. Highly recommend this service center.
Jordan was awesome and while he couldnt get me in yesterday he was he fit me in for my head light on a saturday morning and was done before he said he would be. I trust him with my car!
Excellent service pulled my car in before my scheduled appointment thank you!
There are plenty of auto care places around where I live. But when my car broke down I had my car towed here. I’ve been a customer before and they are the only shop I feel who is honest and not trying to chisel you out of your hard earned money. Thanks to Bob and the team for getting my car fixed in a timely matter.
Staff was friendly and knowledgeable. quick in and quick out. A very pleasurable experience.
This is an automotive shop you can trust! They provide excellent service and outstanding work. I highly recommend them.
Great service, got me in quickly for an alignment and Big Red tracks tried and true now. Price was great too!
Quick work and great prices. Ive had an oil change, tire balance, and new wheels put on the last few weeks. All excellent work with friendly staff
Speedy delivery of services, appointment times are real, they get you in and out, the price is right. Great shop!
Great fast service; my oil change was done exceptionally quickly and the cost was low after coupon. Highly recommend.
Setup an appointment over the phone showed them the Groupon and when the appt window came I was in and out... No problems at all and during the rate was even quoted on tires that werent expensive either... Great service definitely recommend it
Great service that was fast and affordable. Ill definitely be back.
Great place, good customer service
Quality service, repairs performed as promised and without trying to force other services / no upsale gimmicks. Honest with customers, if unable to perform service they thoroughly explain the issue and help find solutions.
Convenient scheduling and always great service. I’ve gone to their shop for a couple of issues with my car and the team is always prompt, professional and do very thorough work.
I have been going to this Precision Tune for years. The staff is so friendly, and Im always happy with the work I have done there. Great place!
Oil change great, tire rotation and wiper blades good, airconditioner recharge fail. Had ac for 2 days. Groupon has a discount for each service. Will update when and if they fix the ac.
The customer service was nice and the car service was accurate and fast. Overall, a great experience.
Oil change 05/09/19, very friendly and quick service. I used Groupon, but it was my mistake not aware my oil type was not allowed (Toyota Venza) and paid the additional charges that were explained to me prior to service. Ran into difficulties removing oil filter cover, I was shown and he explained difficulties very well (yes, this problem was brought to my attention prior but I wasnt sure when damage might have occurred, last oil change prior to this 5-6 months then over a year prior), he also showed me certain air filters that needed replacement that looked very bad (looked as if they were not changed during last change 5-6 months ago). I felt the service was upfront no upselling and honest. It cost me more than I expected but I did notice the difference in how my car performed on the road.
Avoid this place. Had our oil changed here, they didnt remove the old filter gasket and put the new filter over it. We of course didnt know it, lost all the oil, we took it straight back to them. They put a new filter on, topped off the oil and acted like it would be fine. It was already knocking at that point. Lee the manager admitted to them making the mistake. Tried to tell us we had to let him look at it or he wasnt doing anything about it. We told him at that point we wanted another shop to look at it, they had done enough damage already. He tried to tell us it was his way or he wasnt doing anything about it. After we told him we would be contacting our attorney, he started back stepping. He then said he would contact his boss and get something done. We have documented proof, recorded phone calls with Lee, pictures of the giant oil puddle in our brand new driveway, pictures of the filter and recorded audio of the newly acquired motor noise. Lee lied to us, never contacted his boss and acts like he doesnt know who we are when we call now. We are now persuing them legally. Do yourself a favor, and go somewhere else, its really not worth the gamble or headache.
They were extremely friendly and courteous. They finished much sooner than Id expected and promptly called to let me know.
Super affordable with great customer service. Enjoyed my experience!
Professional, courteous and caring, without uncomfortable and unnecessary up-selling. Shawnee Precision Tune performs work needed in a timely fashion at a competitive price. I would not hesitate recommending to friends.
Took 8 hours to do my tune up & oil change, turns out this place did not put ANY oil in my car, also they stripped one of my screws that holds a coil. Now Im out additional $$ because of this places carelessness.I was also missing my oil cap, which this place replaced, I had to have someone else look at my car after coming here, soon as they looked at my car they found my oil cap that I had thought I lost😑😑😑
Lee at Precision tune has fixed my issues twice he got me in diagnosed and fixed my problems. They are honest and fair. I trust them in the future for all my maintenance needs.
Accurate, fast work and very polite staff. Work was explained in detail and I felt that he was telling the truth instead of making a sales pitch to try to up the bill. Good location and hours.
Used a few times. Good customer service, good work, decent prices.
The service was spectacular. They were both knowledgeable and professional. I would recommend them on your next auto tune-up.
Good communication, great service. No complaints!
I had a bad start to my day, I was upset that I couldnt use a coupon. I understand how coupons work, I was just frustrated. Theyve always done a good job in the past just maybe have a clearer expiration date on marketing materials. Thank you.
They got me in a day before my appointment and did an exceptional job to my truck. They do great work.
Great prices excellent service and theyre always cheerful. Make sure that you make an appointment before stopping by cuz he may be too busy to help you that day but rest assured you have your car in a good place and in good hands.
Fast, easy, super friendly and very accommodating.
Very friendly and good groupon coupons!
Got a alignment and my tire flew off my car the next day so be carefull
Dont purchase their Groupon!!!! It doesnt state that you have to be put on a waiting list of over a 2 week wait. Oil changes are out of convienece to get in and out. NOT here! And to top it off, purchased for $25, they have a sign up for $21.Will just pay the extra $20 from now and go to where I had always gone, Jiffy Lube. Have never spent longer than 45 minutes there and thats not having to set up an appointment and having to wait over 2 weeks.Going to just give this Groupon away and let someone else deal with the wait thats willing.
A bolt mysteriously appeared on the rear tire. I had just taken my car to discount tire yesterday, and had th new tires put on, so it seemed a bit strange. Also no working WiFi or Coffee at this place/location. The appointments take forever, I believe there was a month wait? Seriously!
Absolutely the best. My daughter rear ended another car doing considerable front end damage to the car. Lee straighted out the front end, replaced the radiator, steering fluid system damaged frontend lights and other front components. Had to remove the compressor. Bill came out to 1100 ad the car looked and ran great. The entire front end was crunched in. Great, kind, service
I bought a Groupon and called to schedule oil change. The lady at the desk was VERY RUDE! Asked to talk to Lee as I have gone there before. He didnt care that she talked to customers rudely! They said I would have to leave my car 2-3 days to get oil change or schedule an apt in a month. AS RUDE AS I WAS TREATED I WOULD NEVER GO THERE AGAIN! CALLED GROUPON & THEY CANCELLED IT FOR ME! I read reviews on Groupon for this place & 3 other people in the last month wrote about how rude she was to them as well!
Incredibly honest, quality service. I took my car in and gave them the parts, and they only charged me for an hours labor. I know where Im taking my car from now on.
I work here. Its a pretty awesome atmosphere with the two of us there. Come on down and check us out if you already havent!
Kinda like Cheers, everyone knows my name and so happy I found these guys. Will never take my Volvo to anyone else!They know customer service
Went in for purchased oil change.Found out the complete oil change was not covered.
Most trustworthy autoshop around!Andrea and Lee are awesome and will tell you what you need, when you need it and why.
Scheduled an alignment for my car. They got it right in very professional in thier work and how they treat their customers would recommend them to anybody.
Great price, quick & friendly service
Good place to go for oil changes with groupon deals.. didnt like when they did my tire rotation, & didnt check tire PRESSURE..
Great service, great staff. Theyre often busy so making an appointment is a great idea.
Really great service.I am not from this area and had bought a groupon to use when I made a trip to the violin shop that was near by. I hadnt thought to call ahead and when I showed up they said usually walk-ins can get in that day, but they were booked until Monday. (This is the Friday schools get off for spring break by the way). The receptionist was really nice and asked me if I came in because of a groupon and where I was from and if I wanted to schedule something. When she found out I was from a ways out of town, she asked me if I didnt mind waiting, checked out in the garage, and managed to still get me in that day.I did wait a bit, but the receptionist was also able to direct me to some near by shops in walking distance when I asked.They also were not pushy about extra stuff and gave me a list of things they recommend I get checked out at some point that werent major but I might want to get taken care of.Overall, very pleased with their service and would recommend them to anyone.
I bought a Groupon for oil change and came in to get it done, the lady behind the desk was very rude and said they wouldnt be able to do it till Aug 29th even tho I bought the Groupon today! She said Idk what to tell you, you will have to get a refund through Groupon! DO NOT GO HERE!!! HORRIBLE CUSTOMER SERVICE AND WASTE OF TIME.
I had them fix my fuel pump not long ago so I figured Id go back to them. Took my car in to get looked at and found out my ignition switch and Battery needed to be replaced. I had brought the car in Monday afternoon and got it back Tuesday evening (Tuesday is when they started on my car). I was in a rush for work so I got the battery myself and was told the ignition switch would cost $368 labor and parts. The ignition switch they sold for $205. I called AutoZone and OReillys ( both on the same street within a quarter-mile of the shop) and they sell the part for $94.99 (lifetime warranty). He also said on the phone that he went with the more expensive part because he didnt want to see me back in a month, which means that I had options that he didnt disclose to me as well. I understand that if youre trying to make sure the customers car is taken care of, but the decision should be solely left, with information given, to the customer about what they should do. I could have bought the part next door and just paid the labor. Even still, thats $110 difference thats justified how? Very displeased at the 2nd go around with you. $368 for an ignition switch is absurd (and only has a 2 year warranty).