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AAA Cooling Specialists
16419 N 91st St a115, Scottsdale, AZ 85260, United States
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AAA Cooling Specialists

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Cu
Review №1

Travis and Anthony were exceptional on the install. Above and beyond on the details. Stayed focused and patient. When job was complete, reviewed a checklist explaining the thoroughness of the install.Hard working guys. Prior to install, Kurt provided expertise on recommended units. Kurt is an obvious expert in the field. Highly recommend AAA Cooling.

Su
Review №2

Michael M from AAA was recommended to me by my best friend—he was awesome. Kind and knowledgeable, gave me some great recommendations, helped me to get my AC working again. Bummer that the unit does need to be replaced (it’s 23 years old!). Got a call from AAA and they sent over Jason to do an assessment and recommendations for a new unit—he was also super nice and knowledgeable and no pressure on if/when to purchase. Love that they both contacted me before arriving and the company sent over photos and a short bio on each which was great. Very happy with the service and would definitely recommend.

An
Review №3

Thank you very much for installing our new central air conditioning system in such a professional manner. We are already very pleased with its performance, and we appreciate the professional courtesy of your installers, who respected our time, our house, and our selections. I would gladly suggest your services to anybody looking to cool or heat their house. Your services are of the highest caliber.

Ka
Review №4

Our technician John Bergstrom was amazing. Very kind, empathetic, very professional and he definitely knew what he was doing. He repaired our AC in no time. We will come back to AAA Cooling Specialists for maintenance services, but if anyone gets assigned John as tech, you guys are in luck. Company is highly recommended. We could not be more happy and grateful that our AC is back up! 5 star service for sure.

Pa
Review №5

The installation team was on time and courteous throughout the process. We couldn’t be happier with our choiceThat goes for the sales team and office staff as well. We highly recommend that you give them the opportunity to earn your business

Ja
Review №6

Travis & Anthony were the installers of our new Rudd heat pump and air handler. They were very knowledgeable, professional and personable and answered all our questions about our new heat pump. Our attic entry to the air handler was very small but they were able to get the new air handler in place with the plenum. It was a tough job but they both excelled as technicians. They reviewed all the steps with us after installation and explained extra things they did so our new unit would run efficiently. They cleaned up the area and took away all the boxes. I would highly recommend both Anthony & Travis and AAA Comfort as I did a lot of research and had 5 companies come out and give me quotes on a 3 ton heat pump and they were very highly rated.

Da
Review №7

These people are top notch. I paid a lot more than I wanted, but I am in a tough spot in Arizona in the month of August. Sales rep was very trust worthy (Jason). I did not feel the slime I felt with some other interactions. Very responsive, from the office to the install team. I felt bad for the installers having to bust their butts in the heat and I really appreciated their professionalism. Travis and Anthony, thank you. I would use this company again and hope everybody reading who is considering service at least gives them a chance.

Ge
Review №8

Gilbert was fantastic. He was professional, knowledgeable and fixed the problem in no time. I would recommend this organization and Gilbert.

Da
Review №9

Motor went out. John came out on a Saturday to diagnose it. Got parts on Monday and fixed it Monday.

An
Review №10

Woke up in a hot bedroom, called five air-condition companies and AAA responded right away! Made repair same day by noon and at a fair prIce. Ten stars to tech Gilbert! Will use this company for all air needs in the future. Thank you AAA. Professional from start to finish.

A
Review №11

Gilbert from AAA Cooling Specialists was amazing. I had another company come out 4 times and couldn’t figure out why my AC wasn’t working properly. Gilbert had it figured out in minutes and got right to work. He explained everything to me as he went and showed me photos of what he found in the attic. Gilbert got my AC up and working again and you couldn’t even tell he was here, he left everything clean and put back. I will use AAA Cooling Specialists again and will of course ask for Gilbert.

Je
Review №12

Malisa from AAA Cooling set up my appointment and coordinated the entire process for me. She was fantastic. She had Maddie, the technician, come to my home. He was professional and efficient. He did a fantastic job. I am extremely pleased with the entire experience and highly recommend AAA Cooling.

Kr
Review №13

Top of the line people. No reason to ever go anywhere else.

V
Review №14

Really!! Great service! God bless this company! 🙂Having to get new AC system during AZ summer is not something to look forward to. Hope your AC does not throw up and die like ours but if it does contact Jason Bergstrom @ 480-481-000. He was very friendly and we thanked him for his service in the Army. We did our research and compared companies and reviews. They had better reviews when we compared. I also remembered they were on Fox 10 news doing a segment on maintenance. The techs, Robert & Kelvin, slam dunked it Suns style. They were also professional, respectful and they cleaned up after done. Warranty on system was a plus and they do financing, pretty quickly. No time to waste when your AC is out in AZ summer. Definitely get yours serviced to avoid the issues. Our system was old and was already in hospice. If it is possible to give these 3 people a raise, please do. This company knows how to hire great people. Make sure you keep people like them. I hope someone with power there at least give them a gift card or paid day off, etc. Good people with old fashioned customer service should be blessed. God bless them!

Ca
Review №15

All of the technicians (Robert S., Anthony B., Kelvin M., and Travis O.) were on time, very professional, friendly and took great care of our home during an all day install. We would highly recommend AAA!

Kr
Review №16

Maddie was extremely nice and polite. The service he provided was very thorough. He took the time to explain what he was going to be doing each step of the way. Once he completed the maintenance he took time to explain how the unit was working.

Su
Review №17

We were pleased with the service we received. Mike Miller was professional and made sure to keep us informed about what he was doing. He was very thorough and gave us suggestions on what we could do to maintain our systems.

We
Review №18

Professional and kind service tech. Explained the process and was very thorough. Signed up for 6 months maintenance plan and see a great value in doing so.

Je
Review №19

The 3 men that Came to the Pedraza residenceHere in east Phoenix.. AAA COOLING YOU CAN NOT FIND A BETTER CREW OF MEN, awesome crew so Thankful that they were able to come and help my 82 year old grandmother out .. May God Bless this company and the three men that were so considerate very loving and caring and professional all around ..out of the other 6 companies that tried getting help for grandma and to be turned down with out even looking or inspecting the issue she had..we were about to give up but then a friend of family had sent AAA COOLING SPECIALISTS. It has just been a blessing and i recomend anyone who needs any type of housing ac heating work Contact AAA COOLING SPECIALISTS..There employees will make you feel like your part of there and family and crew the three men were on it handled our issues quick as they could get the unit in install and quick and still came to check up and make sure. Everything is working appropriately like no other so very very thankfulHigh Five To AAA COOLING SPECIALISTS CREW....

Su
Review №20

AAA is always so quick and responsive. Mike was very friendly and helpful and informative. Will definitely continue to use them!

De
Review №21

The AAACoolingAZ group was awesome (Sandra, Robert, Kelvin and Jason)! They were on time, very professional and patient with me by answering more questions than they are probably use to. I appreciated their dedication during the warmest days of the year completing the replacement of my A/C unit. I would recommend them to anyone for their services.

Am
Review №22

This company has been great every time I have worked with them. Have purchased entirely new high-end system through them for my moms house. And also used them for maintenance/service on our unit. Its a small, family-owned, local business. True professionals. Reasonably priced. Never pushy or trying to sell you things you dont need. Highly recommend.

Jo
Review №23

System went down last night. Placed service request online and got immediate confirmation via email and text for the appointment the next morning. Got a call this morning to co firm and give a time estimate. Tech was professional and very knowledgeable. Fixed the issue quickly and did a solid test of components to make sure everything was good. Price for a rapid callout on a holiday weekend was really good. Will use them again if I have any future issues!

Ma
Review №24

Gilbert Lazar came out and was a true professional. It was a pleasure to work with him. He gave me all of my options and provided clear details on both the pros and cons. I would recommend him to anyone. Thank you Gilbert!

Ka
Review №25

The wonderful team from AAA came out do a full replacement of our AC. We had a 20+ year old unit that died just as the AZ heat picked up and it wasnt an easy install by any means. But AAA stepped up to the challenge, arrived first thing in the morning, and didnt leave until they finished everything, cleaned up, and explained our new unit and thermostat to us. Many thanks!

Le
Review №26

Didnt have any AC for over 8 days while trying to find a company that could come do an install quickly. I live in Phoenix and the summer heat has already begun. The guys from AAA came and spent 10 hours on a very complicated install as we had a 30+ year old unit on the roof of our condo building. They got everything up and running and explained how the new system works and the new thermostat. I am very grateful for their services!

ty
Review №27

They got back to me withing mins and had Gilbert out to the house in less than 1hr. The phone staff was professional and knowledgeable and very friendly. The tech, Gilbert was very professional and although he ran into an issue with my AC unit he adapted and overcame the issue like a true master of his craft. I really appreciate the work he did. I would highly recommend this company!

Ch
Review №28

Kelvin was polite although I didnt interact with him much. Robert explained everything to me and answered any questions I had. They were both very professional.

Da
Review №29

Great customer service. Showed up and called prior to appointment. Service was excellent and honest. Will be using this company for all of our AC/Heating services moving forward. Thank you for the great work.

Le
Review №30

These guys were amazing! They were professional, on time, thorough, & very informative. They fixed both of our AC units and explained the process as well as took photos to show us what they had fixed for us. Thank you again Robert, Anthony, Travis, & the other employee whose name I didn’t get. You guys are amazing!!!!

Lo
Review №31

John was awesome! Super knowledgeable and very professional. I had been using Chaz Roberts for 8 years and have had problems .... for 8 years. John was able to quickly figure out and address the issue. I wish I had called AAA years ago .... it would have saved me a lot of time, aggravation and money. Thank you!

Je
Review №32

John called before he came, quoted the right amount of time to be here. He was very pleasant easy to work with and very good at solving the problem. He explained everything for my husband and finished after all the paperwork was completed.Great service, night time support and full service.

Cl
Review №33

John was super helpful and detailed oriented, he had everything fixed within an hour and helped identify another issue w/our water heater that he came across.

St
Review №34

AAA HVAC Company is top notch!Great communication and service!Fast and reliable!A great local group of people I have come to trust my heating and cooling with!Thank you AAA

Sh
Review №35

Duct system diagnostic test completed.Thank you Gilbert! Excellent work.

ja
Review №36

Love AAA always on time and professional and reasonable... recommend them to everyone.

Bi
Review №37

Gilbert did a great job for us. Efficient, professional and friendly - - what more could you want?Also Justine in the office is great and helped us quickly get an appointment to have our AC system fixed during a heat wave when every other AC company was unable or unwilling to help us.

Ja
Review №38

Very good follow-up and communication. Appreciate notifications and ability to review. Prices are competitive and work done in a timely manner

Ra
Review №39

Mike was fantastic! Polite, courteous, knowledgeable, and thorough. Couldn’t have asked for a better service call experience. I hope we get Mike every time our AC needs servicing. Thanks, Mike!

Er
Review №40

Travis and Anthony were both fantastic! These gentlemen showed up to my house right on time, explained what to expect (I had my entire AC Unit replaced), and gave me an estimate for how long it would take. These things were all important to me because I was working from home at the time. Without being prompted, they knew what mattered and were ready to ease my nerves. Not only did they get my new unit up and running in less time than projected, but they thoroughly cleaned up after themselves. And bonus - my AC is working so well, I was able to bump the thermostat up a couple degrees. Yay!!AAA Cooling Specialists has come to my rescue twice now. They’ve gone out of their way to help me when I was in need of assistance, and were so kind about it every step of the way. I believe I got a great deal on the services and products offered. Honestly, I can’t recommend this company, and more importantly these people, enough. Thank you SO much!!

El
Review №41

Very responsive and kind. They communicated well and ensured everything was working properly prior to leaving. Travis and Robert did a really good job!

Na
Review №42

Gilbert was quick, thorough, was able to repair our AC unit and restore sanity and comfort in this miserable heat! Thank you so much!

Cl
Review №43

John, the technician was Stellar. Professional! The company should be proud to have him. He is definitely an asset.

Jo
Review №44

Showed up early and finished ahead of schedule. Installed everything while I was gone and couldn’t tell they were there when I got back.

ch
Review №45

I asked them to check to see if I had an overflow sensor or condensation catch tray in the Attic and why no dripping or condensation was coming out of the overflow pipe at the side of the house . The helper or apprentice went ip into the attic to look, and when they left the attic hatch was cracked and broken.. Therefore hot air is now escaping from it into the house . I have a picture .

Ji
Review №46

Very quick response and explained what was needed and installed a new unit in a timely manner. Mike M. was very knowledgeable and professional!

Bu
Review №47

I was very pleased with Mike’s professionalism and friendliness. He went to work immediately and finished all of his maintenance duties in a timely manner. I am giving him a rating of five stars.

Ro
Review №48

Service from start to finish was great..only going to use them in the future

Me
Review №49

The staff and techs from AAA Cooling Specialists are always so kind and professional. Our tech, Maddie was great and very professional. We highly recommend this company!

Je
Review №50

I want to thank Johnny and all the eloyees at AAA Cooling. It was my first time ever having to replace an air conditioning system and Johnny was a big help in answering all my questions. He let me know what to expect from start to finish . Thanks again to all. The system works great.

Jo
Review №51

Appreciated the next day response for dead AC unit. Gilbert was very professional. He identified the problem and made the necessary repairs. The unit is now working great. I recommend him.

Ha
Review №52

John was very friendly and helpful! He diagnosed the issues with our AC and performed the repairs on the spot.

Be
Review №53

Very happy with everyone I’ve dealt with at this company. Professional & efficient. Mike is a great technician. I highly recommend this company.

De
Review №54

Terrific job and technician was kind, competent and efficient. Thank you so much!

To
Review №55

I was wanting to change my entire heating and cooling in my 20 year old house to a new Trane system with zoning and selected AAA Cooling over the others because of Kurt who was very responsive with getting me the information and quotes I needed. The job started a week later and this was probably my most enjoyable project working with a company Ive ever had. The people who came out (Travis, Robert, Hunter) were very professional and knew what they were doing. We had to replace 2 AC units and 2 furnaces and re-arrange all the duct work for the zoning. They worked so hard in the attic and outside the home and after the job was completed, it was exactly as I wanted with no issues. I looked up in the attic after they left at the work and it was a thing of beauty in there. The guys stayed and made sure everything I wanted programmed in the smart thermostats was completed and they monitored the efficiency of the air coming from the vents also. It is not often you get exactly what you dream of on a huge project like this, but I did. Thank you to AAA Cooling and they will be the only people I use from now on. 5 Stars all the way!!

Pa
Review №56

They were very helpful and professional from my first call. Let me know what was going on, what my options were and promptly took care of the situation. Very positive experience.

Te
Review №57

Our A/C stopped working and we needed help ASAP! Gilbert from AAA Cooling Specialists was at our house the same day (after 5pm), on time and very professional. He fixed our A/C and we couldn’t be happier. We would definitely recommend this company!

Ki
Review №58

Quality of service, responsiveness and professionalism. Could not ask for more!Mike

da
Review №59

Mike was very professional and thorough. He explained everything he did and any issues well. Highly recommend Mike and AAA Heating and Cooling.

M
Review №60

We are new to FH + AZ and been in our home for 10 mo. Got a coupon in the mail from AAA Cooling Specialists for a cooling system check/review shortly after we moved in. Waited until now to schedule as we just finished renovations since the initial home inspection, yet before our home warranty expires at the end of summer. I was pleased to see & read so many satisfied customers reviews so I made an appointment. Very impressed w/responsiveness, professionalism & follow-up. They had to reschedule by one week due to emergency calls from the heatwave earlier in the month, but texted on the day of my appt. w/an expected arrival timeframe for the day, then when 20 minutes away, followed up w/mini-introduction of our tech, Maddie. Maddie was AWESOME! Very personable, respectful and knowledgeable. Took detailed notes + unit equipment photos and sent us a copy of everything for our records as well. Even though we are still under the home warranty, I look forward to using AAA Cooling Specialists going forward in the future and hope we get to see Maddie, again, too. You are in very good hands if he is the tech who comes out to your appointment. Thank you so much!!!!

Ty
Review №61

They came in same day and fixed my AC unit for cheaper than the other place would have charged. Keeping their number for next time A+++

Ha
Review №62

Travis and his crew installed a replacement heat pump system. They arrived in time and started promptly. Worked through the day, went over what they did including some extra work and cleaned up the job site.

Co
Review №63

Everyone was great. Very efficient, professional, and knowledgeable. Highly recommended.

Da
Review №64

Mike M. was very professional and explained everything that he was doing and going to do. Would highly recommend him to any one.

Ju
Review №65

Gilbert fixed and explained everything to me. He’s awesome!.

Ro
Review №66

Extremely informative and friendly. Came by to inspect the ac unit and condensation run off.

Do
Review №67

This is the best company. John is a great tech and wonderful to deal with. Thank You!

Aa
Review №68

Mike M. Came and was professional from the start. When he talks you can tell he respects others and he is very clear and communicative. Overall the team works well. I could track where the technician was from the website link provided.I felt like I could trust Mike’s recommendations. He was able to troubleshoot the issue quickly and in a way that made sense as he explained his approach. Very transparent. He definitely won me as a customer and next time I have an issue with anything else, I’ll be going with this company.They were also there last minute since my AC cut out that morning.

Jo
Review №69

John was great; personable, knowledgeable and efficient. Great asset to your company!

Jo
Review №70

The tech did a thorough job! Very knowledgeable about AC units

ch
Review №71

Robert and his team were amazing. They were early for every appointment, explained things thoroughly and I couldn’t be happier.

Li
Review №72

They were extremely professional and very courteous. The technician was extremely honest!!

Er
Review №73

Mike is an asset to your company! Very professional and knowledgeable. Thank you for your excellent service!!

Bi
Review №74

AAA is a Great Company, I have use them for many years and wouldn’t use anyone else, Travis and Anthony was very professional, clean, neat and very accommodating ! Great job !!

Ti
Review №75

Great communication, explanations, and transparency from the onsite tech without the up sell agenda.

Ad
Review №76

Always great service. Professional and knowledgeable

Sh
Review №77

Thomas and Anthony were kind, professional, and thorough. They went through a check list of work done and explained problems completely.

Ma
Review №78

Gilbert was friendly and efficient. Gave me suggestions to help with the warmer rooms in the house. I give him a big 👍🏻

Jo
Review №79

The technicians from AAA Cooling were friendly and informative and prompt.. They installed a new system on my house and had it up and running by noon.

An
Review №80

AC stopped cooling, AAA had someone out within 3 hours. I appreciate John being upfront with the costs & catching an issue that might have been a problem down the line.

Gi
Review №81

Extremely good service.Michael was very polite cheerful and efficient.

Al
Review №82

Extremely friendly and professional service from Mike M. They were able to come out same day and repair AC. 10/10 would recommend to anyone in the valley. We will be using them in the future for any further repairs/maintenance.

Al
Review №83

AAA came for periodic maintenance. Tech was clear and concise, professional and efficient.

Ca
Review №84

AAA was wonderful! Great customer service from the moment I first called. My air conditioner stopped working the night before. I called them first this in the morning and they were able to get someone out to my house within a few hours. They gave me a 30 minute heads up as well as detailed information (including a photo) of who my technician would be. I didnt have time to compare pricing so I cant comment on the cost of the repair but it seemed very reasonable to me. They got my AC unit working and I signed up for a yearly service package because they were so awesome! Good customer service is hard to come by so I would highly recommend.

Je
Review №85

Mike did a great job. He found the issue and had the job done in less than an hour. I will continue to use AAA for my HVAC needs.

Ce
Review №86

Gilbert was very nice and professional.

De
Review №87

Stayed all day till it was working properly

Da
Review №88

Just had a new system installed by AAA and the technicians performing the work exceeded my expectations. They adhered to current Covid protocols, were precisely on time, and explained what they were about to do. They completed the entire installation on time, but more importantly, explained in detail all they had done, including how to use the thermostat and recommendations for maintaining the system. They were extremely courteous and left the work area in better condition than before their arrival. I would recommend them without hesitation.

An
Review №89

Gilbert L with AAA Cooling Specialists is awesome! This was our 3rd company to give estimate and evaluation to improve AC air flow to kids rooms. Although the fee was higher than other companies, it was worth it!

Da
Review №90

John Bergstrom was our service technician he was courteous, professional, friendly and helpful. John was knowledgeable and explained everything so we understood.

Q_
Review №91

Personable, professional, honest, efficient. Excellent job!

De
Review №92

The workers were very professional and informative of the work they were doing and finished. They were also very friendly and cleaned up their work areas very nicely. I highly recommend these workers for future jobs.

Ro
Review №93

Mike was early (by a few hours) and totally professional. Took time to explain and show me everything he was taking care on my two Trane T-7 units.Had him install two surge protectors and they look great and I feel better knowing my expensive systems are protected from any electrical issues.Completely recommend AAA and would ask for Mike if you can request your tech.

Ma
Review №94

Mike did a great job and made useful suggestions for improving system performance.

Da
Review №95

On time friendly efficient excellent service recommend

An
Review №96

Ive used AAA for maintenance but when my eighteen year old system failed they came through for me. Jason was great during the quoting process and four days later the crew was working on the install. Anthony, Travis, and Christian were all great. They were super respectful of my home and they explained what they were doing every step of the way. At the end of the day Travis showed me the new thermostat and the operation of the system. The guys did a great clean up job before they left too. AAA is a first class outfit and I recommend them without hesitation.

Jo
Review №97

John performed a quality service maintenance job on the 1yr old unit. He is friendly and personable and definitely knowledgeable with his years of expertise. Definitely would like John’s return to my house for every 6 month service. Thanks John

Ya
Review №98

Thank you AAA Cooling Specialists for helping us get our A/C running in the middle of the summer on a weekend!! Their pricing is reasonable, upfront and no hidden fees. Mike was our technician and he was so nice and quick to resolve the issue. He went above and beyond with his expertise to educate us on our cooling system and how to prevent a lot of expensive mishaps. I super recommend their service and they will be who I call from now on.

Ri
Review №99

I usually do not write reviews but am so impressed with the response and service from AAA Cooling that wanted to share the experience. After a 110 degree day our AC went out late in the evening! The next morning I called them as they were the company that installed the unit before we bought the home. They were incredibly responsive getting one of their best techs out before noon. Mike took a look at the air handler and thermostat and then went out to the unit to diagnose. When I came back he said it was a bad capacitor in the unit. I asked if he could replace it and he said he already had done that. He ran a couple of checks and started the unit which immediately started cooling things down. Also one of the things they did was sent me a couple of emails with their policies during the pandemic, very respectful and followed recommended guidelines. Plus they had a brief bio/background on Mike. Our experience with AAA Cooling was nothing short of impressive. Thank you for the quick and efficient work! Highly recommend them!

Re
Review №100

They are a good company they the best

Information
38 Photos
100 Comments
4.9 Rating
  • Address:16419 N 91st St a115, Scottsdale, AZ 85260, United States
  • Site:https://aaacoolingaz.com/?utm_source=GMB&utm_medium=organic&utm_campaign=1SEO-SM
  • Phone:+1 480-240-9009
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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