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Wells Towing & Recovery Inc
3908 Elmdale Ave, Savannah, GA 31405, United States
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Wells Towing & Recovery Inc

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Ch
Review №1

They stole from my car. Walked through ankle high mud and water to clean out my vehicle to find out that they stole from me. Sorry SOBs.

la
Review №2

Right on time and a fair price.

Sa
Review №3

I needed my car towed out of a parking garage and Wells was one of the only companies who could do it! Justin showed up in under an hour and got my car out. He was hilarious and made me feel better about the unfortunate situation with my car. Justin you rock!! Thanks Wells.

An
Review №4

My car was picked up in a timely fashion and the gentleman was very nice got my car to 3 Man Shop safe and sound

Se
Review №5

They are very expensive and they told my they open at 8 but lie my car wouldnt go back there

Ra
Review №6

They werent to expensive and the lady at the front was super nice to me😊

Ma
Review №7

🎉🎉🎉Amazing!!!!🎉🎉🎉💥DEFINITELY RECOMMEND!!!💥Keep their # in your phone!!📲❤️ This family is simply amazing!!!I’ve never really been treated so nice by any towing service!!Yup, NICE!!Not only that, they were so gentle with my husband’s motorcycle when they towed it (we were at the hospital at the time).I called at 3:00AM to the daytime phone & someone picked up... whaaaat??!!YUP!! In the middle of early morning someone was there for me, in my frazzled state, I heard a calm, kind voice simply ask, “are you & your husband ok?”....Wait, what... COMPASSIONATE!!!I was like “I just woke you up in the mid morning & u care abt US!!”💕Now that’s amazing!!It gets better!!From the office staff to the crew to... everyone we met at Wells Towing were kind and talk about helpful... it’ll blow your mind!They were unbelievably helpful!!Answered all our questions honestly & that’s super important!They all (and I mean ALL!!) asked how we were doing & were very concerned!They even backed my car up for me (I had a trailer hitched to it)!!That might sound like, “well so”, but I was a mess, hadn’t had any sleep, & was trying to handle the aftermath & they helped every step of the way!!We’ve found friends for life!!!I cannot thank all the folks at Wells Towing & Recovery enough!!Bless y’all!!!Jenny Z.💚🏍🦋

Ta
Review №8

Very helpful, kind people.

J
Review №9

Recieved a bill in the mail for a car that they towed that we sold over a year ago for the towing fees and also for $25 dollars per day storage.... the letter arrived 16 days after it was dated so at minimum it was $400 . The letter also threatened to sue us and charge us court costs. When I called I was told that we were the last people that the car was registered to so we were responsible even though they had been in contact with some other woman that it was towed from for lack of insurance. We dont own the car and they need to go after the person who holds the title.

Ty
Review №10

It was great. Very nice and fast.

B
Review №11

Fast and professional service, very reasonable pricing. Had my car towed and taken care of and it was pouring rain and they still got the job done.

Jo
Review №12

Very good service A1

Jo
Review №13

Owner was rude and very disrespectful cussing deceitful

Le
Review №14

Affordable prices, nice and helpful drivers

st
Review №15

Awesome price 👍 and the driver can actually drive

Ch
Review №16

Great response time and professional staff. One call, thats all of you need help on the side of the road. Mr John Wells is the only person you will ever need to make sure your not stuck waiting on a truck!

Er
Review №17

They really are a horrible tow service. Their drivers are liars and their absolutely too high. Their communication skills are lacking class and integrity

Ch
Review №18

Both times that I have used them they have been great and they reasonable prices.

To
Review №19

Great pick-up and towing under difficult circumstances. Safe, competent and professional!

an
Review №20

Today I was with a good man going to get his sons bike back.. His son passed away and then the bike was stolen after a long grueling process he got the bike released from police custody.. Mr wells was then charging him 1700 dollars for towing and storage when he had nothing to do with it getting towed or being placed there. After arguments he dropped it to 1380 thats it. Not helping much. Then the father went to see the bike a few days ago and it was kept in terrible conditions He took a picture to show all of us friends. He then proceeded to complain at us to take the picture down because he didnt want the public to see the condition of his shop..today when we all arrive to get the bike he has cars sitting there his workers all sitting around doing nothing. The place is a mess the bike is dirty as hell. He was rude and still upd the price he had a child in his office while smoking cigarettes in an enclosed office. He was yelling and being rude as hell he had no right to speak to customers the way he did. He is a terrible person he is running a terrible business. He has no customer service. Mr wells I hope you learn something from this experience and realize you have screwed over the wrong family.

Ma
Review №21

They were great, professional service. I had a little later e.t.a. than what was given, but they kept me updated and for that i was greatful. I would recommend them highly.

Am
Review №22

Thank you for the tow today. Great service.

Ti
Review №23

Really not happy. I called in my USAA roadside assistance at 2:00 and the tow truck was supposed to show up at 3. Its july and very hot. So, at 3:30 they showed up with a broken tow truck, which had to be dropped off at their tow shop. So, they got another tow truck, and finally towed me the 19 miles to my house. So, from the time I called to the time I was dropped off, it was over three hours. On top of this they charged me $5/mile. Do not recommend.

Na
Review №24

I had a broken ball joint on my Jag XK8 this is not an easy tow, they were very proficient and knowledgable. I would use them again in a heart beat. Very professional.

Sa
Review №25

My car broke down, luckily by my home, and had to call insurance for a tow. Insurance sent out Wells and after a confusing call from an unintelligible girl about the extended wait time my car was finally towed. Auto repair shop did its job correctly, but when they towed my car they bent my tie rod and screwed the alignment. Fresh damage with beautiful pics and they want to say it wasnt them! Worst towing company ever!!! Unwilling to claim responsibility for damage caused by them!!!

As
Review №26

Horrible!( the only reason they got one star is because i cant post this review with 0 stars) I would not recommend them at all! USAA had set me up with them to tow my car to my dealership. Josh came and at 1st was very nice, he helped get my car loaded up and we were on our way. Well as we started talking he got way to comfortable with me. Started talking about his wife and how horrible she is and it will soon be over between them because of how much a flirt he is and how is acts when hes drunk or high and he went on telling me how many army wives hes slept with (because i am a army wife) he told me all they do at the shop is drink and smoke weed, play games. He stated that if the other guy (cant remember his name) was driving me he would smoking a blunt the whole ride because thats how he stays motivated to work and then stated how its to bad that hes not smoking because if he was he would have to ask me to pull over(meaning he would ask to have sex with me) he knows I am married!!!!! it was so bad when we got to the shop I told the lady please do not say anything to the driver about giving me a ride home, i will wait here all day if i had too. That was the most uncomfortable 30 mile ride Ive ever experienced. I will never use them again!

Pr
Review №27

The communication at the business isnt the best. The service they offer seems to be a little off.

gw
Review №28

I reported a missing ipod and a rolll of quarters in my car when they towed my car after my husband was in an accident and taken to the hospital. I went to their location the very next day. They never called me back and when I called and spoke to a manager, he indicated that they were not responsible for theft.

Co
Review №29

They arrived in a timely manner.. Andrew was great & even tried to help me figure out what was wrong with me car

Le
Review №30

Wont even consider them again. Rude impatient and everything else you wouldnt want.

He
Review №31

Rude, vulgar, threatening, and very disrespectful. Storage conditions inside their garage are filthy and look like an episode of Hoarders. Avoid.

Ch
Review №32

Rude and disrespectful. I would steer clear of them

Ra
Review №33

Worst service ever waited over three hours do not use this company

Ji
Review №34

Can not get a receipt from Wells

Ja
Review №35

Very professional towing service

Information
10 Photos
35 Comments
3.1 Rating
  • Address:3908 Elmdale Ave, Savannah, GA 31405, United States
  • Phone:+1 912-233-7295
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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