During a recent move an 800lb gun safe fell on its side. There wasnβt any way I could lift this. Tyler backed in his truck and with surgical precision uprighted the safe without a single scratch, ding π r dent. In fact, he may have used his Harry Potter powers as the truck didnβt even seem like it was touching the safe! Amazing job!!!
Contacted Tims after auto insurance roadside assistance service failed on a Sun, and after trying several other services. Call was taken live, processed efficiently, and service scheduled promptly. But then the real magic was Travis. He proactively re-tried jumping our vehicle and succeeded in starting it (avoiding a dealer servicing), and then arranged for us to pick it up at our convenience, even assisting us in vehicle swapping in a torrential downpour. Really above and beyond. Thanks Travis!
We were stranded in our disabled RV at a truck stop about 25 miles south of Savannah. Marcie was so helpful-really went out of her way to accommodate us. Highly recommended!
I called Renee at Timβs at 4:45pm and coordinated the pickup of my vehicle. She told me I could pay the driver when he arrived and that he would arrive in an hour and 45 minutes. An hour and a half went by and no call or response from Timβs. I called back to get an updated ETA for the pickup and they said they hadnβt even dispatched yet and I needed to pay over the phone to confirm. Another hour and a half ETA. Unbelievable waste of time stranded in the 90 degree weather. Wonβt waste my time trying to work with them again. I instead called Gordonβs who came in 30 minutes for cheaper.
Everyone who works is great! Lathen is the best! I have never had such a wonderful experience with a tow company. Thank you so much everyone!!
Very profession and communication was great. They did their job as advertised. Helped me out in a pinch. Amazing how things can go well when people do their job and communicate. Highly recommend them
Rescued us on the side of the road with our 5th wheel and got us safely to the KOA! Drivers were very helpful and friendly.
The driver was rude and very unprofessional. When asked to explain why he was rude to us he stated βtake it how you want itβ.
Great service. A bit pricey but prompt quality service.
The driver that dropped off the red XC-90 Volvo today at crabapple lane was very unprofessional. When asked why he was rude to us his response was βtake it how you want itβ. His entire body language was rude. If I could give no stars, I would.
If youre in the position that you need to be calling a tow truck, its probably not the best day of your life. Tims towing was kind, courteous, and easy to deal with. Marci and Tyler might as well have saved my life, and certainly made my bad day a little bit better. Tyler is a real pro with the truck and handled my cars better than I could have hoped. Thanks yall!
Best towing co in the world no cap the best driver is tyler harn
Great people to work with. Very good with pricing
We were rescued by these guys, stranded out in middle-of-nowhere Georgia with our camper, truck, kids, and pets. Jarret showed up and did an amazing, thorough, professional job and got us to where we needed to be. He managed to get our truck and camper in one tow which was impressive π
They were super fast and very friendly- both in person and over the phone! Did I mention they were SUPER FAST getting to us and getting us towed?!!? Lol Id most definitely use them again! THANKS TYLER!!
Well besides the flat tire and my car on side this experience has been amazing. Jarrett has been great host for letting me ride along in his truck. He came on time and towed my car swiftly and we went. All Im saying is no problem and would highly recommend to friends and family no lie best experience with a towing company. Thanks to Jarrett getting me to my destination and then some.
GREAT PLACE TO STORE MY TRUCK ON VACATION AT A VERY REASONABLE PRICE!VERY HELPFUL, RESPONSIVE STAFF!
My truck broke down on the road today. I called Tims towing and the dispatcher and driver were both incredibly nice. I would definitely use them again.
Paige (dispatcher) never missed a beat. Went out of her way to keep me informed and I cannot say enough about Chris ( driver). What would have took other drivers an hour to do he had done in 20 minutes. I highly recommend forgetting about everyone else for your towing/recovery needs and call Tims.
If you find yourself in need of a towing service, I highly recommend Timβs Towing & Recovery after the experience I had today. Travis was extremely professional, took the time to explain everything he was doing and why. I could tell he takes his job very seriously and has great pride in his work.Hopefully, we never need a tow again, but if we do, Timβs Towing will be the first we call.
Im a part time employee I find them very honest with clients and products very conscientious of the environment.
He came early with Amazing service I 100% recommend!!!
After calling several other businesses, Timβs was quick and professional through the whole process! They hauled a 20β sea container for me and Cj., (the driver) communicated well and was on point.
Not good customer service.they let me wait for getting the cargo towed.and after being scheduled for a Tuesday,they did not respect such schedule and the worse thing is that their Supervisor does not pick up phone to let me know what should expect or what was going on .so i lost my time trying to connect with this business.my rating is zero :this means only a desappointment .
We had a 22 ft. moving truck stuck in a very tight space with a lot of obstacles hindering a normal tow. John showed up & was the most patient, conscientious, polite & knowledgeable employee I could have hoped for. He absolutely went above and beyond to ensure our property (and the truck) was not damaged. It was definitely not an easy job, to say the least but he didnt give up. Johns 10 out of 5 stars.
Renee answered the phone politely and got all my details. Travis was my driver. He responded as fast as he could and provided excellent service. Thanks to the whole team. If Iβm ever on the side of the road again I know exactly who to call!
First and foremost I hate the fact that my trailer was towed in the first place π, but I have to say these guys were extremely professional and they understood my struggle they were just doing their job. I understand and respect it SHOUT OUT TO TIMS TOWING AND RECOVERY
They was quick and professional. Will use again.
Call 1 day before to schedule a towing 5 miles away at 10am. they show up at 12:45pm...my mechanics waited for over 2 hours
Awsome towing company towed my 44ft boat 15ft tall and 14ft wide nice and easy. Carried it like it was his own. Thanks John, great guy and very easy to work with. Very satisfied and will use again.
Driver arrived within 10 minutes and even gave an effort to get my vehicle started. Very professional service and I am extremely satisfied with how fast they were getting to me.
The tow truck driver was very professional and helpfulWould call them again if I need towing help
I cannot say enough good things about this company. After being stuck on the side of 95 for FIVE HOURS, they showed up, changed the tire on our travel trailer, and made sure we were okay. I hope I never have to use a tow service again, but if I do, Ill be using Tims.
Tyler was the best, I had a flat tire on veterans parkway,he came less than 45 mins and got me back up and running in a flash!
Had a flat tire that I couldnt manage myself, and on a Sunday of course, when most of the local shops (or at least the ones I called) were closed. I dont remember the servicemans name, because he was very focused in getting there (took about 45/50min) and getting the job done (which took about 20/25 min). $125 later and I was good to go. They accept cash and credit. He was very respectful. I do recommend them!
Travis was on time, gave me an update when he made the pick up and when he would arrive. My place was not easy to get the container in place but he did it perfectly the first time! Great job sir!
The customer service is amazing and everyone was professional and curious. The tow truck driver arrived in like 10 minutes when I was quoted 45 minutes. All in all I was very pleased and I will most definitely use them again.
Tims Towing made a stressful situation a bit more bearable. They arrived in about 15 minutes of calling. Would highly recommend!
Too high. Long time getting there. Unfriendly driver
Cheapest and most affordable tow truck company in Savannah you can call them and within a matter of minutes they will be there to save the day
Truck brake locked up leaving me stranded being new to the area I wasnβt sure who to call for a tow. Went with my gut and called Timβs based on google reviews. My gut feeling was right tonight. Not only was the pricing extremely reasonable for the tow from Wilmington Island to Pooler but Travis was a godsend. Travis made me feel extremely comfortable to be riding in the truck with him and was very kind and professional. Was told it would be 1 hour before he could make it and Travis showed up in less than 20 minutes and had my truck loaded up and chained in less than 5. More people in this world should be like Travis. He truly cares. I hope to never have to use a tow service again but if I do itβs definitely going to be Timβs all the way!!
They told me it was gonna be 1 hour, and then came in 20 mins. I consider that excellent service. All around smooth experience. Will use again if needed.
Great Service! Renee, the dispatcher, was awesome!
Got a fair price and they showed up quickly. Rob was a great guy and really went the extra mile to help me out in a tight spot. Would highly recommend this place.
My truck died in the driveway this weekend and I called Tims this morning to take it to the shop. Operator (nice guy) was running just a few minutes late but they called me to let me know which was greatly appreciated. All in all a good a good spin on a potentially bad day. Good job guys. Thanks.
Called and spoke with a lady today about 3:30pm, she was very nice and help me with everything. She was very down to earth & relatable. Please use this company for all your towing needs.Thanks William F
Nice guys!! Lots of help! The app to pay is kinda weird, but it works!!!
They got the job done!
The most efficient driver ever. He had the car hooked up and on the truck in minutes, took it off just as fast. Pleasant, punctual and efficient. Great service!
Excellent customer service. I spent all morning trying to find a towing company, I knew once I spoke with April this was the right one. She was very pleasant and accommodating and thats what I needed. It was greatly appreciated βΊοΈ
Chris was great and friendly and took great car of you massive haul
Great Services will call for all Towing needs
They are affordable & very fast!
Great! Quick reasonable...
The most helpful, kindest service Iβve gotten from a towing company. Travis helped me tow my car and not only jumped my car but took me to get gas, he didnβt have to do any of that. Such a good guy! Especially later in the night the service was great! Will definitely go to them in the future:)
I loved my experience with Tims Towing!!! Dispatcher was very friendly and made the call very pleasant to make. J. R was quick and very responsive. He gave me a courtesy call to let me know an expected arrival time. Im new to Georgia, and knew no one to change my flat tire. I am so thankful that I called Tims Towing. I highly recommend them!!
The fastest around!! Great service!
I work for a company that is 24/7 and very reliant on our trucks. One of our trucks would not come out of park at a loading dock so I call Tims towing. They came out late on a Sunday! Quick and fast. Keep in mind that I left the truck there alone with the key so that I could finish my work with another vehicle. Travis (the tow truck driver) gives me a call and tells me that hes has taken the truck back to our shop, in which I thanked him for his fast service. Travis went the extra mile! I was blown away. He crawled under our truck and told me exactly what was going on and how to fix it. Sure enough I crawl under the truck with a couple of tools and fix the issue in about 15 minutes. Im pretty certain that no other company would bother crawling under a truck and diagnosing it for me. We paid them to tow our truck that is it. Truely grateful for Travis. Give him the big bucks Tim!
Great guys! Excellent customer service
We had a very positive experience with this organization in August 2014. We needed to move a large handy house (12 ft x 28 ft) two hours to our new home. We called and spoke with Chad who answered all of our questions and gave a competitive quote. Because there were concerns about whether the truck would be able to get into our driveway, Chad actually came by and walked our property letting us know the best route for the truck. They handled all of the permitting, scheduled the job quickly and met us at the moving site on time. The driver, John, was courteous and professional. He was experienced and knew what he was doing. He backed his truck through our narrow driveway and yard over 100 yards and placed it exactly where we wanted it. He delivered our little house without any damage whatsoever. His semi didnt leave any ruts or tire marks in our yard. We will use them again and feel very good about recommending this company. Great Job Tims Towing and Recovery. Thank you!
They chip the paint on my car while towing it and the manager was very disrespectful....DO NOT GO HERER
Our day trip to Tybee turned into a hunt for a tow truck and a hotel. Mind you it is memorial weekend. I called a few tow truck company no luck. I called Timβs and not only were they available, they also made sure to know where we were at. Visual, our truck broke down on the side of road in Tybee on the long express way, one way in one way out area across from crabs shack. In the dark. Justin was our driver and helped us get our truck to a hotel, to only have them tell me they had no vacancy. Justin helped us get a hotel and was super helpful!!! Thank you all!!!! We got our truck fixed and finally headed home!!!
Travis Brown was courteous and went above and beyond. He quickly assessed the situation and came up with a plan. When the plan didnt quite work (tire could not be removed) he got us to a shop. Tims Towing was quick and got the job done. Thanks.
Thank you Timβs Towing and Recovery. A screwdriver went through our tire on our landscaping trailer and unfortunately we didnβt have a spare. We didnβt want to leave the trailer with all of our equipment in it, so we decided to have it towed. Your company arrived within 15 minutes to save our day. The driver was very knowledgeable, experienced and professional... I canβt thank you enough!
From start to finish it was a good experience. They will continue to have my business.
The driver Travis Brown was professional, knowledgeable, and kind. Thank you to Travis and Timβs Towing for making a rough day better!!
My BMW 650i had an unfortunate accident where my front passanger tire decided to Lightning McQueen after my son hit another vehicle. J R helped me recover the vehicle with ease and no stress. Very dependable personnel and helpful dispatch. Thank you Tims Towing!!
We used Tims Towing yesterday to move a machine about 2 hours away. They showed up when they said and machine was delivered on time. They went above and beyond and were so nice to deal with. The ladies in the office could not have been any more on top of it.
Travis arrived on time and was very professional. You could tell right away he knew what he was doing! His attention to details was perfect!
Very good service, thanks. Truck towed in a minutes.BUT LEFT DRIVESHAFT DISCONNECTED !!
I recently had my BMW 650I towed and was nervous from bad towing experiences. Kenneth assured me with his professionalism, expertise customer satisfaction on how he handle the situation to make me feel comfortable and also to trust him. The ETA was exactly what was promised and I was so happy and comfortable with his whole people skills and generosity. I would definitely recommend this Company for your towing especially high end expensive cars...Thanks much again Kenneth...
I broke down on 95 South in Savannah with my Mack pulling a loaded tank trailer. My company called Tims Towing and John came and got me, pulled my drive shafts in a few minutes and took my trailer to a safe drop location then towed my tractor to Mack and after that dropped me off at a hotel. Best service Ive ever had for a break down. John the driver was incredibly professional and helpful.
My son needed a tow late night. After another tow truck company left him stranded once again, Travis from Tims towing came and made our night. He was very professional and very caring which meant a lot after the long night we had. Thanks again Travis. Know that Travis is an asset to your company!
Awesome service!!!! Reliable and trustworthy!!! JR was very professional and courteous!!! I was provided with excellent customer services in a timely manner. Would absolutely recommend Timβs Towing & Recovery for any and all towing needs. Thank you JR for you exceptional services provided!!!!
I usually dont do reviews, but these guys were great! Friendly, nice, honest, and punctual. Really showed kindness in our situation and went the extra mile on a weekend to help us out. Awesome service, would highly recommend, and would definitely use again.
I love them call in the day time the lady manager really helps when your in a crunch she cares about her customers thanks if I ever need another tow Im calling them
Driver was punctual and very polite! As a female truck driver I felt safe and in good hands! The only thing I forgot to ask his name, but hopefully hell get recognition. Thanks guys and would definitely recommend your company!
I had one of the best experiences with Tims Towing. I had a oversized load which was a community pantry and the drivers were punctual, precise, and efficient. They worked and earned every penny and I appreciate good customer service. My driver John was the best and he did a great job. Thank you again for everything. I will only use you all in the future and and I will recommend you to all of my friends and family.
I liked the driver. I didnt like the phone staff behind the driver. Cheapest tow in the area of Savannah; quoted:470$ for less than than ten miles. Paid $470. Didnt remove the axle. Wouldnt use them again..
This place was very polite on the phone, and the driver was actually earlier than we expected. Drivers was very courteous and professional.
I had a dead battery on my motorcycle so dead it would not even bump start. Call Tims said they would be there in an HR and 1/2 and charge me 85.00 for a jump on the side of the road. Shortly after this call my phone died. After 5 hrs standing in the rain with temps below 50 someone stooi to give me a jump because Tims never showed. I will spend my days recommending any service that does not include this company. No concern for peoples safety, no concern of helping people, greed and selflessness rule this company. Please put yourself in the situation that happened to me and see if you would continue to use this company
Reliable service
The worst place on Earth to go. Unprofessional and no class. Damaged the front of my vehicle. Had to get a lawyer just to get the issue resolved because Tim is unprofessional and would not even return my calls until I got a lawyer. Then he begged me not so foul a claim on his insurance. This guy is a shady business man and I dont understand how hes been a business so long
Quick. Professional and fairly priced! Thanks for a job well done
They were 3hrs late for pick up time
Kevin was amazing. He came out Saturday night to help us out of a bad situation at the last minute. He was quick getting there and was very efficient with getting our car out of its predicament (on its side, up against a tree). Thank you so much for everything!
J.R. was great. He took his time and was careful with my car. Highly recommend. Will use again.
I blew a tire heading home from work late night. After an hour of my man trying to get the 1 last lug nut off I called 2 other companies that were supposed to be 24hr. One never answered and the other the dispatcher fell asleep on the phone with me. Then I got to Tims. From the time the dispatcher answered the phone he was friendly and courteous, even when I had to call back he never sounded annoyed. The driver arrived in a timely fashion, was very professional, kind, and went above and beyond to help us....and it was raining! Im so grateful for Tims Id give you 10 stars if I could...thank you guys!
Good
Tims towing was very quick to retrieve my car off the side of the highway. They were pleasant on the phone, and eager to help. The cost was fair, and I am thankful for their help!
Very honest an trustworthy an the driver I had was very professional and caring did what he could for us before he had a call for a wreck
I called and within 2 hours of hanging up, John had gotten my car picked up by Travis and at the repair shop. If I ever need a car towed in the future, I will not hesitate to call Timβs again. I even called for an update and April quickly gave me an eta. I couldnβt ask for better service.
Johnwas vary professional
Kenneth is professional and would highly recommend his service. He cares about what hes doing and it shows. Respected me, my vehicle, and greatly appreciate his timeliness and communication. Thumbs up!
Tims Towing offered the quickest, kindest service and most reasonable rates. I would suggest them to anyone in need of the services they offer. God bless each and every person at that company
When our Peterbilt tractor started making noise we called Tims for a tow and within 45 minutes John was hooking up to our truck. Our driver was extremely happy with the service they provided and said John was awesome. Thank you for helping our company when our truck let us down over 1000 miles away from home. Curtis Auto and Marine Transport.