The lady that works the front is pleasant and respectful. It isnt her fault that my vehicle was towed. She was informative and followed policy. While I didnt appreciate having to pay 200 to release my car. I appreciate her following protocol making it efficient.
Was impressed with the drivers ability to back my vehicle into a spot at the tire service center. I would recommend this wrecker for future use.
Simple breakdown or catastrophic accident. Top notch equipment and personnel. Savannahs best by far.
Excellent wrecker service. Had to wait a bit due to terrible drivers in the world due to cell phone usage while driving. Very professional staff, extremely knowledgeable and friendly. Would give 7 stars if possible
Excellent service. Our driver was Kind polite. Very reasonable on their prices.Thank you
This is to Daryll SappIve recently used your services twice. This is an assessment of one of your drivers named Mike. He delivered 2 of my broke down vehicles to my place in Pt Wentworth. One was close to the shop and 1 was off Barnard. He kept communication throughout and was courteous the whole time. I offered him a tip and he refused to accept it. Mike was 5 star on both encounters. I will recommend Sapps because of the customer service, reasonable prices and Mike!Keep up the good workSAPPS WRECKER SERVICES
Great service but a little pricey.
They arrived in a very timely manner and were VERY AFFORDABLE. They were able to get my car back on the road i definitely recommend this place to anyone needing a vehicle towed.
The tow service was prompt, our truck was totaled and Sapp’s picked it up. The workers were professional and have integrity. We had about $300-$500 worth of tools in our truck. The rear window was smashed by my head in the crash. So it was open.Not only did Sapp’s cover it with a sheet of plastic but! Everything was there.So thankful to come across a company with integrity. A blessing in itself.Service was quick when we emptied out the truck. We were also emailed the receipt to be able to turn into insurance.Thank you again for your kind serviceL.Starr
Great company. The Best in the Southeast.
Theyre brilliant and awesome friendly!
Was on time and professional with the tow, the driver Mr George took care of my truck, thanks alot
They gave me the best deal for my car👌🏾. Thanks Sapps Wrecker Services!
Delivered my truck to the shop without any incident
Very polite soon as I called got what I needed told me how long it would be
Outstanding and fast service.
Kind of rude and made us wait outside for an hour before the even opened the doors. I understand taking a lunch break but I called and they said they were on their way back. Over an hour later they let us in.
Terrible straight set up money making scheme with the police department paid my insurance on the sence but yet still impounded my car for two hours$175. And $25 for uber plus rude tow truck driver.
A little difficult to locate the actual property.Located my vehicle quickly. Open on Saturdays which was a plus!
I asked Sapps to tow my truck that was involved in a accident to my house. I gave them my credit card because they said I had to pay upfront and my address. They took it to their lot instead. I called to see where they were at and they said on the way. Still no show so called again and they said they took it to the lot and I would have to pay extra to have it towed to my house. They were never authorized to take it to their lot. They purposely did this to get a extra tow fee and storage.I asked to have Mr Sapp call me and he never did. They ripped me off and couldnt follow directions. They also charged a clean up fee to me when the other car was the one all broke up and the firemen did all the sweeping before the wrecker got there. Stay away from this company!!!!!
Best around. Quick, professional, dependable.
These guys are super nice and very helpful. Highly recommended.
Poor. Said would call me to tow my car for 300$ when not busy. Never called because in the pockets of the state ambulance chasers
My grandmothers van was towed there after an accident and when we got back her belongs were missing
Do not ever use sapps that for the Stow company they overcharged me and had hidden fees
Awful experience with this company, employees are not honest. Avoid at all costs.
Not sure why there is a pull out fee if you actually have to go out into the yard to retrieve your vehicle. They dont pull it out for you. So why should you have to pay for that service.Its probably just like any other wrecker place... You hope you never have to call it.Always call ahead to find out how much you owe and what paperwork will be needed to retrieve your vehicle. This will save time and headache.
Ran me thru the ringer charged over $600 after an accident charged for tarpping adman fees ect I will never use them again at work or private
Sapps Wrecker Service is the BEST towing company in Savannah. Not only is their work great, their drivers and staff are professional. I could tell that the driver who towed my car was experienced and 100% knew what they were doing. They handled my car with care and treated me with respect. A customer in front of me when picking up my car had an issue and was upset. Both the front desk staff and the manager handled this in the best absolute way. They made sure the customer was happy and taken care of. I 100% recommend this towing company for ANY tow!
Very unprofessional. Told me I dont need an appointment and to call 30m before I need them but when I called they said not available till next day and by appointment only 😡 they cost me a lot of money and time. Will NEVER use them.....
My vehicle was damaged from loading onto the flatbed. Extremely rude people who really rip people off and add extra fees for nothing.
Very pleasant service
Great blizzards
The worst experience with car towing I ever had. They lied about the price an refuse to let u get belongings out of the vehicle. They charge you 30 bucks for a piece of paper informing you your car has been towed. They are extremely rude an prejudice.
Good.
Were really helpful, the 2 gentlemen that came out were extremely nice would HIGHLY recommend them especially if you need HEAVY DUTY TOW TRUCKS used for semis like in my case
I had to pay almost 400 to get my vehicle back from this place that is ridiculous
The staff went above and beyond to help is out in a very difficult time. Thank You so much!
Saps is a crew of crooks. They work with the police to hold your property hostage until you pay the ransom.
Excellent place to stay
Amazing company - Super nice and always reliable!!
We went to clean you my sons totaled car. The staff were friendly and informative. Service was fast and helpful.
Sapps Wrecker Services is a great company. Dependable, local and trustworthy folks. We appreciate the work they do in Savannah & Garden City. Thank you!
To my surprise, 😱 The staff was nice and friendly towards me after my son car was towed they didnt give me a hard time and accommodating me with all or information needed. I have also had phone contact with them and the staff was totally professional.
As expected for a wrecker service. Not the friendliest but not the worst.
Great service and very professional.
Fast Friendly service
Great
This guy was the Best! Highly recommend he saved our vacation :-)
They picked up a semi truck and put it back on the road like it was nothing. It was awesome to watch
My daughters car broke down at the Pilot Travel Stop in Port Wentworth on her way home from Charlotte to Savannah at 1:30AM. Im in NJ and had to find a tower that would come out that late and get her vehicle to the auto repair shop in Savannah. The driver was courteous and texted me to let me know the girls were ok and that the Jeep was delivered. The cost was of the tow was on par with most other services but its the customer service that sets them apart. I highly recommend them.
This is a four generation, family owned business. Great people and service! Fair pricing!
They charge an arm and a leg, maybe that is how they can afford so those beautiful wreckers
Great honest and fairly priced. Not enough good words to say about sapps. Can’t remember the drivers name but it was truck #17. Best tow truck driver in Georgia.
Wouldnt go there
Best locally owned and operated towing service. Every time Ive ever called them Ive always got somebody on the phone. My first impression was assuming that theyre like most towing companies I thought I would be waiting for hours but lo and behold they showed up less than an hour. Their truck looked brand new and the driver was very professional and the price was fair.
Wouldnt do any business with these people. Semi trucks parked all over their lot but dont turn around there they throw a fit. Best that they make no money from big trucks! Use someone else!No I had never been to Savannah, Ga. before. Probably wont miss it if I dont come back.
Had a little bit of a wait, not an issue for me, they were clearing two accident scenes. Driver was courteous and professional.
Sapps is the most professional service provider in the area; ESPECIALLY if you need service for a large rig, motor home, or any type of commercial vehicle. They REALLY know what theyre doing, and we wont trust any of our vehicles to any other service provider in the area. Highly professional!
There is only one person who has the records to tell you if your car has been towed there. And that persons never there.
Great work
CROOKS!!!!My BMW was “Driven” into the Yard 10-3 as i come to pick it up my car would not start at allll my mechanic said they could have possibly glitched the chip in my key so the ignition wouldn’t start & the car would have to sit on their lot costing more money they wanted to keep my car!!!
I was towed out of a jam by Cameron from Sapps Towing after my car failed to ford a street. He showed up on schedule (25min from the call), pulled my car up on the flatbed and took it right to my house. He definitely went the extra mile, even helping me push it up the driveway a bit into the garage. If Im ever in need of a tow again, Ill definitely use them again.
I wouldn’t use any other towing company! Sapp’s is the best in the low country!!!
Horrible customer service. Don’t recommend there service at all..
To high for me....!!!!
Wouldnt work with me to get car out. No payments, nothing. Wouldnt let my pay to get my clothes or tools. Had family photos in car, and couldnt get them. Everyone I talked to on phone was a 100 percent ahole.
Very helpful, friendly. Went above and beyond to help me look under my destroyed car at damage from accident. I appreciate their customer service....
Sapps towed my car on Tybee Island, and although they had the key to my car they managed to bend the inner tie rod. Im going to follow up on Monday and see how they respond to this situation, but right now I am looking at a costly dealership visit due to the negligence of the most trusted towing company in the region. Will update when i speak with the office.Update: The man I spoke with in the office did not hassle me at all. I was expecting to have to argue about it, but it was a quick and easy process. I imagine this sort of thing happens occasionally and they handled it very well.
Jackie at Sapps towing was extremely helpful making sure I was taken care of and even referred another service to see if they could get to me quicker but Sapps was able to come out first!! She even called to check that i got taken care of the next day!!!
Fantastic! Called at 3:30am. Was being hooked an hour later! I drive tour bus and most companys arent very experienced with motorcoaches but not them. Half hour and we were on the road. Super nice guys would make them my first call if I ever had trouble in GA again!
Awsome service and very knowledgeable staff
Nice driver, prompt and professional... But way overpriced!
Super nice crew of men! I was highly impressed.
Very knowledgeable, fast courteous service.
I would give them a zero if I could. While driving on 95 north this company had a truck hauling a large excavator/back hoe,not sure of proper term. The treads on the item being hauled was encrusted with mud and rocks. While behind this vehicle several rocks flew off it,cracked my windshield and also left chips. We immediately pulled up and my friend dialed their number to report what happened. We were still close by the truck. Took photos of the rock encrusted treads. These peoplewere totally awful. Denial,said they would call us back. Said driver of truck was not answering his phone yet chided me for driving 55. Of course I slowed down to try to keep next to the truck!How would you know that if the driver did not answer?Baloney!Will not return calls. You people suck. I hopee people reading this do not use you.
For the 20 yrs I worked for Gro-Masters,when any of our trucks were broke down and needed a tow Sapps was called. Very courteous and professional. Even when my personal car broke down,I called them and they were very nice and there rates are reasonable. I highly recommend Sapps.
Very helpful and easy to work with.
Rude employees .. from the driver to the clerk in the office .. what ever u do do not use... wasnt even me that suggested them
SAPPS TOWING is the most horrible towing company in the low country. I cant find a FB page to write this review so here it is....HORRIBLE COMPANY. They picked up my van after a wreck and were suppose to take it to the body shop but left my van sitting in their yard for FOUR DAYS until I called the body shop and found out they never dropped my van off at the body shop.Ive called a dozen times and gone by there twice requesting they pay for 4 days of my rental cars and they blow me off and tell me they will get back with me (manage said they owe me for some but not all), wont return calls, and just recently threatened to have me removed from the office because I was voicing my opinion of why they owe me for their negligence. The manager Stacey is horrible and is very unprofessional. They say one thing and then go back on their word. It took me 2 weeks of calling and going up there to be told they wont right their wrong.This company is HORRIBLE and will CHEAT you. Dont use them! Please share this review so other wont be take advantage of you too. HORRIBLE COMPANY
Very Good Service
They took great care of my Jeep while I was in jail : ]
Ranita. She makes a bad situation seem less stressful
I just sent the following to good Sam Roadside Assistance and thought I would put it here also.A happy ending to a harrowing experience. We had lust left a fuel stop and on entering the highway, my diesel idled down and the engine light came on. The scary part was the line of 18 wheelers fast approaching. I managed to get to a safe area to pull off, and called my Good Sam Roadside Assistance. I talked to Darren and a tow truck was required to get my 5th. wheel safely to the nearest park. As long as I wasnt towing any weight, my truck would function safely. Good Sam sent Sapps towing out of Savanna, and the driver, Lawerence, was there in an hour. I just had to send you, and Darren, a note thanking you for the great service. Lawerence, (from Sapps), was a gentleman and very understanding of our situation, Darren said that he had trouble finding a company in that area who could tow my rig safely, and I would heartily recommend Good Sam add Sapps to their list of companies to deal with should the need arise again in the future. Thank you Good Sam and Sapps towing.
Was broke down with overheating problem in a 40 motor home they came as they said handle my Coach with care and delivered it to a Cummings repair center even returned the following day and reinstalled my drive shaft . very professional to say the least very satisfied with the service Thanks to all sapps drivers involved Great people
Always fast and courteous service
Great variety and taste.
Their only interest is making money they do not care about your property or whether you get it back theyre simply out to take every penny they can get.
Kinda expensive, my favorite is Smithys Wrecker.
Always friendly
They tried they had issues with their credit card machine... after the swipe of course
We got our car back with a broken mirror and side window. No response to why or who. Like they didnt care.
Great service
People that know what theyre doing finally
Got my truck to a service shop for me.
When you get your car its covered with dusty dirt
Lost the key to my truck.
They were there for me when I needed them unfortunately it was twice in one week, but these folks are real professional!