Supposed to clean and prep for the summer.As you see I was not cleaned. The inside was not cleaned. I wondered What they did.They did try to sell me a new unit that costs $3,770.00 new with out installation, for 9,000 with installation. This was over a month ago.I cleaned my own unit and it had been going strong.Man, this place is scammers. Stay away! Unless you have money to throw away.
They came and fixed my central air conditioning on very short notice, in the evening, in August ( Hottest month of the year!) after work, so I didnt even have to take off work to get it fixed. Could not ask for better service than that! Technicians name was Sean. Great work. Great guy.
Ive had to call Aire Serv twice now for after hour repairs for a couple tenants. They were fast, immediately were able to locate the problem and fixed the problem quickly. Andre was our tech and was great at communication, being on time and getting the issue resolved in a timely manner. We were very impressed with them and decided to sign up for their preventative, 2x a year maintenance. Would highly recommend!
Our air conditioner went out this morning. Based on reviews, we called Aire Serv and Im glad that we did! They were able to come out in the afternoon during the window time that was promised. Andre was professional, polite and wore a mask the entire time. Turns out that our motor went out, so he worked hard with the office staff to make sure that they found the motor we needed so that we wouldnt be without air all weekend. At 3:30 on a Friday afternoon, might I add. Super efficient. Andre even cleaned the unit while he waited for his boss to bring the motor over to be installed. Very thoughtful and courteous, which means so much these days. We will definitely be calling Aire Serv again! 5+ Stars!
Was very professional and thorough. The best maintenance Ive ever received. The staff in the office Jacob and Celina goes above and beyond to give quality customer service. The technician that came to my home was the best. I highly recommend Air Serv. Its good to know that good customer service is still around. Just when I thought it was a thing of the past. The staff that I have dealt with is definitely an asset to Air Serv.
Jay was very prompt, friendly and efficient. He was patient and thorough in his diagnosis. I will be using Aire Serv for ALL of my HVAC needs!
The folks at Aire Serv were very responsive to my problem. They communicated vey quickly ad made honest, reasonable recommendations. The technician (Andre?) found a problem the previous tech did not catch (another service company) I am very grateful for the help all around.
They came to my house very quickly, and installed a new unit the next day. They were polite and helpful.
Can’t say enough good things! These guys are professional, responsive and on top things all around. Their customer service is great and their prices are very reasonable.
Quick service, reasonable rates, great communication every step of the way.
Jay was on time, very courteous and professional. Did a great job servicing my ac. Highly recommend Aire Serv of Savannah.
Love these guys! Staff is courteous and professional. They do a great job at reasonable rates and also have an affordable maintenance program to keep my HVAC in good shape. 🥰
Always loved AirServ! Great company!
Jay was amazing. He came out on time and did a very thorough check of our heating system since we were smelling a burning scent out of the vents. He was very personable and made it easy to trust his judgement. Would highly recommend him and the crew!
We have been with AIRSERV for over ten years. Their customer care is nothing less than superb. Their service technicians are true professionals - like Andre Wilson. You can see the pride in his workmanship and attention to detail and ...he’s a really nice guy.
Excellent customer service and technicians!
If I could give Aire Serv ten stars I would. Dan the tech was phenomenal. We rent space in the Savannah Mall for our church. The church is so cold that we had to purchase three space heaters.The Mall is not responsible for the maintenance of the church. It has been an extremely frustrating experience with the Mall management.We can not thank Ameri Serv enough for their outstanding service. Dan went above and beyond our expectations. He was determined to resolve our issue.Thank you again and again for making this possible. We now have heat and it is nice and comfortable in the sanctuary. To God be the glory.
Aire Serv has been wonderful to deal with. They stand behind their products and their service. Aire Serv and their predecessor has done all our HVAC maintenance and installation for 20 years. I trust them to take care of all HVAC needs in this household. Jay and Shaun are my go-to technicians. They are both fantastic!
Shaun Churchill arrived on time. He was servicing 2 units in my home. He was so pleasant and very thorough. He cleaned the outside units like never before. They looked brand new.Thank you Shaun.
Called Shaun to my home. He came fast and fixed the issue quickly. Very polite and good communication. Did a thorough job. I have more AC work that I need done, and I would prefer Shaun to be the one to come back. Will be a regular customer.
Shaun Churchill provided excellent customer service. Shaun is very mannerly, knowledgeable and capable. His friendly and timely service was much appreciated. Excellent technician!
Aire Serv is always dependable and comes in the time frame they give you. The technicians who come out are alwayspolite and pleasant. Most important they always solve the problem.
I realized that my beach house was warm at 6 pm on a Friday night. Andre answered the on call technician line and was at my house in Tybee within 30 minutes. Unfortunately he did not have the parts to fix my outside fan but let me know that my unit was still under warranty and that they have had some issues with this brand. Andre was polite and efficient.
I have used this company in Savannah a few times. ALWAYS a great experience. I called the other day to schedule my winter annual as well as one for my mother’s townhouse. They were able to get me in early and scheduled my mother right after mine. This was important because while trying to change my mother thermostat, I made things worse and she had no heat. Brian, the service engineer from Aire Serv, identified that I had blown a fuse in minutes! Brian was very quick and knowledgeable in his field. Extremely courteous and showed up early! Overall fantastic guy! Never let this guy go! But I must say that everyone I have met or spoken to at Aire Serv are awesome. Thank you!
Got my air back in running in no time!
Shaun came ASAP! Got my A/C back up and running in the nick of time. Friendly service and straight to the point. Would definitely recommend them in the future. Greatly Appreciate it.
Jay was punctual and very professional. He cleaned our units thoroughly and kept a cheerful attitude even after stepping on a fire ant mound and getting stung 😒. I’m also happy he’s a dog lover since he got along fine with my hyper pup, Dante. Thanks for the excellent service!
Excellent service tech. Jay was very professional came on time and completed the service. Price was very reasonable. Will recommend to my friends and family.
Shaun Churchill performed my semi-annual maintenance today and did a super job. He was very knowledgeable and professional. He arrived as scheduled and took the the time to do a very thorough job. Thanks Shaun and Aireserv. We’re in good hands.
We had AC problems during the Covid19 shelter at home. The technician was professional, prompt, punctual, and he came equipped with gloves, mask etc., to address any health related concerns.The technician was able to diagnose the issue with the AC unit and he promptly made repairs. I appreciate the professionalism that the technician displayed during the service call.Air Service is an excellent company that I highly recommend.
My AC went out and they came out the same day, by the time they came out I had been messing around with the unit myself and ended up getting it to work, well little to say, fixing an AC obviously 🙄 is not my forte because by the next morning it was down again, so I called Aire Serv of Savannah to the rescue to actually do what they do best, I have not had an issue with it since they fixed it, thanks 😊
Shaun work is professional and above and beyond. His attitude is wonderful. My family is Grateful for him.QueenHajar Akanqi💙 So cool and nice in our home now. Thanks again.
Was extremely satisfied with the maintenance work that Shaun did today. Very professional and courteous.
Shaun, the AC tech, was awesome. Super professional, polite, and quick, he explained everything technical to me in a way I could understand. Thanks a million!! Would and will definitely recommend.
Shaun was great: He didn’t leave until he knew that the ac was working correctly :air serve is a terrific company. I recommend them highly.
Extremely impressed! They were able to have someone come out within an hour to fix the AC. The person I spoke to initially over the phone was extremely nice and thorough. The company even sent an email that had the name and picture of the technician that was coming to make the repairs. Making a payment online was so easy as well!
As a long time customer for over 20 years the entire team members are consummate professionals. They understand the importance of customer service and aspire to excellence in all aspects .My recent experience with Lindsay . Mackenzie, Jacob, Robert and Hunter was exceptional !I applaud Chris and Marcus for the values they instill in their team in delivering customer service to their clients .
Shaun came quickly and performed a thorough evaluation. We couldnt be happier with the service he provided.
I am writing to express my sincere appreciation for the quick and professional way your company handled my recent emergency air conditioning service repair. The outside temperature was nearing 95+ degrees and I was not happy that I was facing an unexpected repair. I was truly impressed from the moment I spoke with you customer service representative who was very patient and understood my concern and assured me that we would be serviced as soon as possible. The service man arrived in uniform, with identification to match the text message I received to tell me he was on the way. He patiently listened to me explain the problem. He calmly explained in detail the mechanical error he found after taking several equipment readings. Equally important, he took great care not tracking dirt thru the house. Lastly, I was thrilled that the repair was quick and painless. Let me recap, timely service, professional, caring and clean. This service call was less stressful than I had thought it might be and I am thankful that I called your company and received first class customer service care. I will not be hesitant to call in the future and will recommend you to my family, friends and neighbors.
Thanks to Andre Wilson and Selena for looking after us. Appreciate you guys taking care of our familys comfort.
The technician, Jay, was very pleasant and professional. He quickly diagnosed my AC issue and did an excellent job in repairing my unit.
With some of the guys that I know that work here, there is no way Aire Serv will not become the best in the Savannah area. Good job Aire Serv..
Great technician. Andre was very thorough and professional.
I emailed them for an appointment and they called back and said they could come the same day for regular maintenance. The guy came and walked me thru everything, answered questions, and was very personable
Great value and service. On time and very professional.Thank you
Our electric heating & AC unit was tunning but blowing cold air. Aire Serv of Savannah was the only one of 3 that I called who could/would come out the next day. They alerted me by text w/a photo I.D. when Andre Wilson was on the way. He was polite, asked a few questions & got down to work. When he was done, he explained what was wrong, what he’d done to fix it and went over the itemized bill. He was gone by 9 a.m. which gave me just enough time to get ready to leave by 10 to teach a yoga class in Richmond Hill. Excellent service!
I have been so impressed by the quality of service and the professionalism of the personnel including the ones who came to our home as well as the office and on-line support!!
Very professional and knowledgeable. I would highly recommend Aire Serv of Savannah for service and maintenance of all HVAC needs.
Jay was great - arrived on time and was very thorough and polite and professional.
Fast, professional, & reasonably priced! I called in the morning, I immediately received an email confirmation, I also received an email with a photo of the technician who was coming to my house. I left a key for him to get in...besides having cold air, I would have never known he was there. I got home to cold air!! Then I got an email the next morning, with photos of my equipment, & and explanation of what was wrong & what he fixed. The pricing was very reasonable as well. Stellar experience with Aire Serve!! Highly recommended!
They are available and prompt when needed. Work is done quickly and efficiently
Excellent service
The office is great to deal with, appointments are easy to make, and the technicians show up on time and know what they are doing. They have kept my systems working well for years
Called Downs based on reviews. They more than lived up to the reviews. Arrived on time. Diagnosed the problem quickly. Informed me what was next. The techs Daniel and Earl were outstanding. Miss Daisy in the office was a pleasure to talk to and kept me informed as to when they would arrive again. I would like to give a special Thanks to Miss Daisy Daniel and Earl for a job well done. They will do all my HAVC work from now on.
I was very pleased with the work completed on our vacation property by Aire Serv of Savannah. The staff was professional and knowledgeable. I will definitely be using again!
Very professional and fast response love the company!!! Done business with the one in Hinesville many times so I called and they know longer service Savannah so they told me to call the one in Savannah pick up the phone as soon as I called and came out and fix the problem.... look forward to have them service it in the future.
Aire Serv was able to come out the same day we called, and had fixed an ongoing issue that another company was unable to - that same day! They were prompt and very professional. Highly recommend!
After getting the run around from Byrd, them not being able to get to me when they said, them not calling me back like they said, and then finally them saying they were going to charge me 2 service call fees since it was my upstairs and downstairs unit but the same exact address/house I finally gave up on them on called these guys. Down had a guy to me in 3 hours. Robert was polite and professional. He quickly troubleshot the system and had it up and running in about an hour which included a quick trip to grab a part. When all was said and done Downs did in 4 hours what Byrd failed to do in 24 hours, AND Downs did it all (parts, service, everything) for what Byrd wanted just to step foot on my property. I would highly recommend going with Downs, I fully intend to use them for any future heating and air.
I was SO pleasantly surprised when the tech showed up on a Sunday morning to fix my AC. Not only was he courteous and very knowledgeable, but the call didn’t cost any extra even though it was a weekend. Wow! Thank you!
We came in to a 93’ house after traveling most of the day. I called AirServ and they sent a technician out almost immediately. Problem diagnosed and part under warranty and was ordered from manufacturer and it arrived next day. Received a call that tech was on the way for install. I am very impressed with this level of service! If you need service or a replacement system then call AirServ. You won’t be sorry!
Downs Heating And Air saved my day. I called one of the other leading companies in town they told me I needed a new unit. Because my unit is on a four story building and required a crane it was going to cost 7,000. A friend told me to call Downs. He said they always do him right. I did they came out that day and told me a rat ate through my thermostat wire. 300 dollars and it was fixed. I learned that some companies technicians work by commission but Downs does not. Thanks for saving my week.
Good Company Heard A lot Of Good Things About This Company Keep Up The Good Work 👆💪
Selena and Shaun were awesome 👍👍
Always great service - going the extra steps to get the job done.
Awesome! Could not be more pleased with the service we received.
PROMPT, COURTEOUS, PROFESSIONAL... I got the run around./rip off routines ENOUGH, and I struck Gold when I called Downs!! Honesty is paramount, we all know about car mechanics., RIGHT? We all have had SALES PEOPLE, who earn commission telling us YOu need a new Gizmo A, B or C added to your air handler... Downs delivers and the prices were very ffair and the workmanship and skill level are the Greatest! cALL THIS COMPANY IF YOU HAVE ac/hvac ISSUES, dont waste valuable time with Sales pitches or incompetent installers.. Lived here my whole life, I am blessed to have found an honest business!!
Prompt service
Great people to do business with!!
Aire Serv is fantastic.
The greatest