This is the worst company I have ever dealt with. They accepted a bid from my rental company to fix my a/c. They started they would be out that afternoon. I waited all day and no one ever showed or even called. I called the next morning and they said they got busyThey came the next day which was a Wednesday.the technician was great but the office Did not turn in the estimate untill Friday evening when it was too late to get part in so had to wait till Monday evening at 6 pm to finally get air fixed. So one week without a/c in 95 degree weather.Fast forward two weeks later a/c down again same issue. Called rental company they put out the work order and again comfort air scoops it up. They call and say they will be there that afternoon and will call when on the way. Someone called left message stating they were on the way would be there in an hour call if I had questions. I assume they are on the way. 2 hours pass no technician. I called and got after hours service. They then told me because I didn’t answer or call back(even though that’s not what the message said) they did not send the technician. Now I am still waiting for a technician to show up and still don’t have a/c.I have worked in customer service and sales for 20+ years and if this were my business I would be ashamed. I understand there is a pandemic and workers are in short demand and I am willing to be patient and understanding. However this has been utterly ridiculous and if I had a choice which I don’t because the rental company contracted them I would replace them immediately. Do not ever use this company if you do not want an extreme amount of stress added to your life.Also I added a photo of the voicemail they left but then blamed me for not calling back so they didn’t send technician.
Hired this company to do services because the company I had used for years went out of business. I asked the technician to check the thermostat because the system was working intermittently. He went back into my attic for about five minutes or less an stated that I needed a blower motor and module. After he replaced those parts for approximately $1100.00, the ac would not work at all. He supposedly replaced a relay, and that did not fix the problem.After four or five service calls and a new thermostat, my unit started working again.So, I do not recommend this company. Furthermore, I asked to speak with the owners, and never got the chance.
Robbie and Aaron were professional and did a great job rerouting my ducting for ease of access to my water heater. Robbie evaluated and improved the design of my current filtration system which will now help with overall efficiency and cleanliness in my home and my AC unit. He also was able to troubleshoot and solve an issue in one room of my house. I highly recommend Comfort Air. They have been working on my system for 25 years. Renee and Cynthia ALWAYS provide excellent scheduling and assistance with all of my AC needs. They are terrific!
Glad I changed AC service companies. Comfort Air has exceeded my expectations in both routine services and in installations. All service personal have been professional in both technical and personal skills. Darren, Aaron, Miguel and Robbie are all 5 star service personnel and the front office is efficient.
I am extremely disappointed with the services provided by Comfort Air. The company representative refused to provide an itemized receipt and therefore I canceled the request to have my unit installed. Comfort Air attempted to charge me $17,963 for a heating unit. I was able to get the same service from another company for less than $8,000. Comfort Air was insistent on not providing a bill as requested. Further they wanted to charge $1,796 for restocking fee. Additionally, a loan application was submitted without my knowledge to cover the $1,796 for restocking fee. Comfort Air must do better. I recommend to shop around before using CA Comfort Air.
Exceptional, professional service. Front office team is fantastic and consistently exceeds expectations. Robie, Jay and the instillation team explained everything and were attentive to our needs. Highly recommend Comfort Air.
Zach and Chase are the best and also cute I have an old house that gave them heck but hey stuck it out I give them 20 stars
Ryan and Dylan did such a great job for us. Monday morning they pulled all of our duct work out, the old outside and inside units. The new units were placed, the duct work started the next day. for an entire system including all duct work (with two new runs being added) we were only down for about two days. The installer supervisor and the project manager both checked in several times to make sure it was all going well for us. The home office checked in with after it was all done and made sure our warranty and rebate were on track. Our regular maintenance guy Mike does a great job for us too when we have him out twice a year to do the check ups. The entire team at Comfort Air just does such a great job for us.
Fast, friendly and their service techs are top notch. From the first phone call to the tech that serviced our home we were very impressed.
I would like to share my experience with comfort air I had today. Caleb and Jay, were very professional, very honest and competent, and skilled in what they did at my home. They went above and beyond, what I had expected to be done and these two gentlemen worked together as a team and worked very quickly and efficiently. I would also like to mention how promptly they arrived on time ready to work. These two were very knowledgeable, about the equipment they were installing and went to great lengths to explain plainly what exactly my new system would do for me and my home and how efficiently it would perform for me. I would highly recommend them to anyone for future service and instillation.
My parents a/c unit flooded out the room next door. We had an a/c company come take a look, and determined everything ok. There still wasnt any cold air blowing. I called back to let them know I needed someone here asap (my father has health issues). They never responded. Comfort Air picked up their slack - on a holiday! Chris R was a total professional! He came in and identified the problem immediately. He explained everything in terms I could understand and was able to fix the system. As the house is cooling down I called the company my parents have a maintenance contract with only to get their voice mail. I will be cancelling them first thing in the morning! Thanks Comfort Air for your quick response and professional service!
The air conditioner in our sons home stopped working in the middle of July. When the Comfort Air technicians came to install a new air conditioner, they worked all day in temperatures over 100 degrees F.Thank you Miguel, Scott and Dominique for all your help! We were so grateful.Many thanks also to Renee, the Comfort Air dispatcher who worked patiently with me on the phone to get the job done!
I have three units in my house, all installed by Comfort Air. I just had two replaced yesterday and today by Caleb and Sam, with Jerry supervising, and they did an awesome job. Very clean, respectful, efficient workers! Highly recommend and I will continue to use them.
Excellent service all the way around! I want to recognize 2 awesome employees who were courteous, friendly, prompt, efficient & professional!!Zach explained the process, answered questions, was very detailed about everything and also explained his recommendations.April explained the service options & benefits and followed up with detailed info needed for our records.Thank you both for making this task, an awesome experience. 😊👍😊👍Customer service is great at Comfort Air!
Just wanted to share what an amazing job our technicians Jay & Brannen did for us! They were extremely prompt and thorough in the work that they did and we were up and running by mid -afternoon with are new heating and air system!Matt is always a pleasure to work with and I trust his recommendations.Great experience!
Referred to this company by a good friend... Jason came out the very next day, took a look, and sat down with me for about 25 minutes explaining/educating me (which earned the company lots of points from me!) One business day later, Caleb and Dylan were on my property installing my new system. They were professional, respectful, and mindful of the mess they made! They cleaned up to the best of their ability, and asked me if I was satisfied. Definitely recommend Comfort!
April is always extremely helpful on the phone and helps get my property back on track and residents happy! She always keeps me up to date if something needs to be ordered or is on order as well. They are very communicative and transparent so I can keep my residents up to date! She has also always surprised me with how quickly they can usually get someone out to us.
I have just had the pleasure of having Comfort Air staff install a new duct system in my home. The team of professionals - Jason, Jerry, Ryan, and Redd- did an impeccable job from start to finish. Jason and Jerry were terrific in explaining what needed to be done as well as reassuringly positive that the installation of the new system would proceed smoothly. Ryan and Redd were industrious, steady workers and polite to a fault. Ryan and Redd were also very courteous in cleaning up after themselves . These four men have made my experience with Comfort Air a high quality experience!
Weve used Comfort Air for about 10 years. ALWAYS spot on service. The guys always show up on time, are extremely professional and clean up after themselves. Jerry, Dylan Jason and Robert have been here the past few days and have been a pleasure to work with. Weve also had Zach as a technician multiple times and is also A+ service!!!! THANKS GUYS
I have been a Comfort Air customer for many years. One person really comes to mind as a most helpful member of their staff. In all of my experiences Cynthia has been there for me to answer questions, explain procedures and send help. She has always been quick to act when I have needed service. She is a true asset to the team.
I have used Comfort Air for 20 years and would certainly recommend them to anyone. Their service has always been spot on and they certainly know what they are doing. I have had the privilege to work with Larry White and Jason and they are great to do business with. But there is one person who I really love to talk to and that is Cynthia. I worked for security at The Landings for almost 15 years and I was in charge of the bar code system. I always made sure that the Comfort Air vehicles could get through the gates and remind them when their decals was going the expire. I worked directly with Cynthia who was always willing to help with any problems. Also, being a resident at The Landings, I used Comfort Air for my HVAC service. Cynthia always set me up with an appointment when I needed anything, and she is always pleasant and cheerful on the phone. I have since moved to Savannah Quarters and still use Comfort Air. Needless to say I have not had any problems with my unit. Cynthia is certainly an asset to Comfort Air and I always enjoy talking with her. Thank you for the great service all these years.
Comfort Air installed two A/C vents in my home. The technician, Caleb Sims, did an awesome job. The finished work was clean and easy neat. He was extremely polite and had a great work ethic. Thank you, Caleb!!
Use this company for all your AC needs! David, the technician, was amazing. His work was thorough and he explained to me proper maintenance tips. I have had a horrible experience before with in Savannah, Comfort Air Heating & AC was the exact opposite. I could not ask for more.
I have been using Comfort air at my home since 1995. Between service calls and installation of a new unit they are always great to work with. The techs and the office staff do a great job. Especially Renee!! She is a pleasure to talk to and always looks out for me and my family. I give comfort air my highest recommendation.
We needed to have two vents added to our condo in the master bedroom as well as a new water heater. The water heater is located in the attic on the third floor of our building. Jerry and Brandon came to do the work and work efficiently to get the jobs done. They did an excellent job and I would highly recommend them to anyone else. Not only was the job done well, but Jerry has a great personality and was fun to deal with!
We are very pleased with Comfort Air. Our Administration Building for our Church needed new units, I called spoke with a lovely lady name Renee. She came over and knew so much about the units, she assisted us with selecting the best units for our building. Renee follows up with us is always very professional and prompt. I would recommend Comfort Air, ask for Renee.
We needed to call Comfort Air because our old unit quit. The salesman Matthew came out and got us set up with a new unit and explained everything to us. The next day Caleb and Dylan came out to install our new unit. They were the most professional and polite young men I have ever met. Your company is very lucky to have these installers for the knew what they were doing and set my mind at ease. I highly recommend these 2 guys and your company. Thanks again.
The time that Comfort Air spent here at Terrys Childcare & Learning Center was great. When Clay came in he introduce himself and got right to work. When he had a moment to spare he would go and talk to the children and they love his conversation. I am also happy about the way Renee called and let me know that someone was coming out to see us. Renee also called back to make sure that everything went well. Comfort Air is the BEST!!!!!
For many years now Comfort Air has been taking care of ALL my air conditioning needs. They are dependable, knowledgeable, and get the job done right! The first time! I have been nothing but grateful for Jason Harmon, Mike Cobb, and all the rest of the Comfort Air crew. Thanks you guys!
I’ve had the great pleasure to experience the wonderful services that Comfort Air offers. Mrs. Renee is always kind and extremely helpful. Mike Johnson serviced my Air Conditioning unit and it’s working as good as new now. Thanks Comfort Air! I’ll always call you all for my air conditioning needs.
I just had a new air conditioner and heat pump installed by Comfort Air, and I couldnt be more satisfied. Jerry, Caleb and Joey did a stellar job on the installation. As an added bonus, Jerry is probably the most charming guy youll ever meet. Caleb and Joey also did a great job of cleaning up after the installation was done. Jason did a wonderful job of helping me figure out what I needed for my house and budget, and spent a lot of time getting it all worked out. He never rushed me, and answered at least a million questions for me.I would recommend Comfort Air without hesitation.
Excellent service! Company has been a part of my family air service for years. Renee Esquire is the best, she keeps us on track with keeping up with our yearly service maintenance. She is also friendly and makes you feel like part of the Comfort Air family. Thank you Renee we appreciate all that you do.
I just had a new system installed and Im very happy. Matthew the manager who sold me the unit is super knowledgeable and helped me out a great deal. He is a very kind man and explained everything to me.Jerry and Caleb installed my unit. They are without a doubt two of the nicest men I have ever met. They did such a fantastic job! The whole experience was great from start to finish. What a great team!!!!!! I will never use anyone else. It is extremely satisfying to know that there are still some DESCENT AND HONEST people in the world. Thank you all from Comfort Air!!!!!!
Tyler just left for our semi-annual service and did a superb job. He was efficient, fast and extremely cordial and courteous. We are always pleased with the Comfort Air technicians with whom we interact. Kevin certain meets that high standard!
Great Company! I have them do our home maintenance twice a year! Great service at an excellent price. We just had a new Lennox 3-Ton system installed today by Jerry, Red and Jason. Very nice guys! Excellent install, clean work and very knowledgeable! We can’t wait to see how much we save this summer. You cant go wrong with Comfort Air!
Cant thank the staff enough for getting out on same day notice. Mike Johnson was extremely helpful and did a great job showing me his entire inspection and then explaining the issues. I would ask for him to be to the tech sent out again when the need arises.Jason, Jerry, and Brandon were great to work with. Jason came out on a Friday to show me replacement options and Install was completed on Tuesday. Jerry and Brandon did great work. They had the system installed and running within 6 hours of arrival.
We consistently receive prompt, courteous service from your office staff in scheduling our appointments. Our most recent visit was made by Ricky. He was very thorough & professional and went out of his way to explain everything he did and what he found. Thanks for keeping our systems operating reliably!
Wonderful locally owned company. April is a great advocate in the office (home warranty owner here!) and Robbie, one of the technicians, is incredibly knowledgeable. They have gone both exceeded my expectations when it comes to fast, reliable and friendly service!
We had our duct system replaced by COMFORT AIR. Jerry, Brandon, Matthew, and Mike were all exceptional at there jobs. They kept us informed and protected every step of the way, They were punctual, professional and had great attitudes! Integrity comes from the top! Thanks to COMFORT AIR and Larry and Sandra for a project that is beyond exceptional! Mabel and Billy Ridgway
Comfort Heating and Air were prompt with arrival time and very knowledgeable with the install. They replaced the AC unit and coil in the attic. They were done in a short amount of time and worked well as a team. After all, it is a team effort! Thank you Jerry, Caleb, Joey, and April for your professionalism and great service! I highly recommend Comfort Heating and Air!
I just had a service call from this company and could not be happier. I had my system put in this summer and I am completely happy with the work but to top it off I had my first service call as my thermostat had an issue and needed to be replaced. Zach was on the spot, he arrived quickly identified th issue and had my system working on no time. Tonight is going to be very cold and with a young child in my home it was important to have heat. After my experience tonight I have confidence and peace of mind with this company Taking care of me and my family. Zach Wiley was a pleasure to have in my home and his professionalism is an awesome representation of the company and a made me confident that I chose the right company to take care of the Harden household. I would highly recommend Comfort air to anyone !!!
Im a long time customer of Comfort Air. Comfort Air has serviced my home for several years with courtesy, promptness and professionalism. When my manager said we needed to find a new AC provider, it only made sense to call Renee at Comfort Air. As usual Renee handled everything. She walked me through the commercial side of Comfort Air. She explained our maintenance agreement and within a week,.Clay was at my office, TLD to get the must needed ball rolling.Thank you Comfort Air for not only servicing my home but my office as well.Dionne Padgett Jones
Chris came out and provided amazing service for us today! He was able to fix our old system and get someone out same day to quote a new system! We highly recommend you use them!
We are so thankful that we contacted Comfort Air. Weve had trouble for 3 years with the previous company. Robbie McCullough with Comfort Air was the only one who could fix the problem in 3 years! We are beyond grateful! We would recommend them highly to anyone.
Zach was fantastic. He was prompt and courteous. Also very thorough in his work. He took the time to explain everything. I am very satisfied.
Great service! Spoke with April on Monday for routine seasonal maintenance on two units and they came out today (2 days later) and performed extensive checks, cleaning, etc. Robbie, the technician, explained everything he was doing and answered all my questions. Glad I called them!
Purchased three new units ( 3 ton seer 25, 2 ton seer 14 and a 1 1/2 ton seer 14) from Jason with Comfort Air in Savannah. I have been very impressed with the units themselves. You pay for what you get and I got great quality with great work. Thank you,
Comfort Air has taken care of our homes heating and cooling since 2009. Their response to our calls has been excellent, and the annual maintenance plan has kept our units in their best working condition. The maintenance visit week was excellent, with the technician thoroughly inspecting and tuning up our units and providing us with important maintenance information.
I had great professional service by my two installers Caleb and Joey! They were both very nice, respectful and really fast and focused. I appreciate these two young men for being so courteous and they represented your company well. You should be proud and I am happy to be cool again!
Ive been a thirteen year customer of ComfortAir. We totally rely on Cynthia for all our scheduling needs. Cant say enough about her knowledge, tenacity, and understanding in all situations. She is for us the greatest asset of this company. Proud to do business with her and also consider her a friend.
We have had excellent service from Comfort Air. One employee, Mrs. Renee, represents your company well. She is always helpful, super courteous, very professional and a true pleasure to work with. Each technicians that has come to service our unit has done an amazing job.
Comfort Air sales representative Chris was amazing today ! On February 11th Tuesday he came for the check up visit for my air conditioner.His customer service and personality is Outstanding and Exceptional ! Thank You...Catherine Jackson
Excellent service, courteous and competent staffWe hired Comfort Air to service our HVAC and install a flush kitchen hood with a vent to the outside of our house. The installation was carried out perfectly, all done in a timely and professional manner. We are very happy customers and can only highly recommend their services. Thanks again to Matthew, Dylan and Ryan, you guys did an awesome job!
Great Experience today with Comfort Air..Joey and Caleb installed my new system today and I couldnt have asked for better service. They were here promptly at 8:00am and got the whole system installed neatly and running quietly by 4:00pm. They were professional and polite and I would recommend Comfort Air to friends and family.
Jerry and Brandon did an outstanding job while replacing our condenser and coil. Very professional and neat. Mathew was also great when he came out and went through our options.
Jason at comfort air.. did a great job in a timely manner. Very thorough in his work. Wouldn’t want anyone else working on our heating and air equipment 👍
Caleb & Joey were the most respectful and hardworking guys I couldve wished for. They worked tirelessly, only taking a few short breaks throughout the day when the temperature got above 150 degrees in the attic! Now everything is blowing cool air, cleaned up, and looking great! Youd never know they were here today if you didnt notice how quiet my new system is running!! Good job guys!
Robert, Red, and Kaden were exceptional and very friendly. It took only two days to have my install appointment set and installed. Quality service that pays attention to detail ensuring all customers needs are met.
Repairman Mike Johnson gave me a call on his way over, was totally professional in handling a repair I needed done asap in a vacation rental of mine, and did the job in a timely manner. He explained everything clearly and was a pleasure to deal with. Excellent service.
My parents initially began using Comfort Air Heating and Air Conditioning almost thirty years ago shortly after relocating from the state of Rhode Island. They always raved about the great customer service they received from both the office staff and technicians. When I purchased my home thirteen years ago, I continued the family tradition of using this fine company for maintaining my HVAC system and have been nothing but pleased with the quality of the service I receive. Over the years, Renee and Cynthia have become like family to us and I truly appreciate their level of concern and devotion to my mom, Ms. Dotti Black, who continues to be a faithful customer of Comfort Air. You all are awesome!!👍👏Sincerely,Denise M. Black
Robbie McCullough serviced my heating and air system today. He did a wonderful job as well answering questions for me. He is a very nice young man. Thank you.Faye Rees,
Wow! Where do I start! I could not be any happier after the install of my new A/C and heating unit with a modern sleek control panel and a air scrubber to keep my house clean and fresh. From the first visit to the install everything was completely explained and I really do understand EVERYTHING! The company was timely, efficient and even had a great sense of humor. I recommend without any hesitation ever Jerry and Caleb. What an absolute pleasure. Just moved here from So Cal and feel confident and understand a wise investment! Thank you...Karen Feeney
I stopped by and spoke to one of the managers about some general knowledge questions I had as well as a ton of specific questions related to a quote I received from another company, if Comfort Air wasn’t 250 miles from the location I need the job done I would definitely send my job needs to them!Definitely recommend!Chris
Zack did a great job getting our heater back up. April was awesome and very friendly, love it! Keep up the good work
Tyler came out to do our semi-annual inspection. He was very thorough and found some issues with our (admittedly) older system. He was super helpful in making sure we understood everything that was going on and what our options were. Thanks Tyler!
Comfort Air serviced my heat/AC unit, helped me realize it was time to replace my existing unit, & installed the new unit. The Comfort Air gentlemen were knowledgeable, courteous, & answered all my questions. Thank You: Mike Johnson, Jason Harmon, & the installation team (Robert, Dillon. & Jerry)!!!!!!
I would like to thank Ms. Renee at Comfort Air Conditioning and their staff for the professional attention to service. There has not been a request that the professional of this company have not reacted to. I want to thank the management of this company for their service to the community of Savannah, and surrounding area. Thank you
Wanted to Comfort Air is by far one of the best HVAC company in the low country today was not the first holiday have I had them on Christmas day and now Labor day put call in and within 1 hour or less out to repair our unit and got our AC up and running with all technicians very well experienced by watching them go right to the problem and repair it the tech we had today has been out before and has always repaired effectively and always leave the work area clean also want your company that your employe Chris R is a big asset to Comfort Air and Larry White the owner seems to keep excellent employees on staff also want to recognize Rene who is also very responsive in the office getting the techs out so quickly
Mike Johnson was knowledgeable, cordial, and very precise in his explations. We would be very pleased to have him service our systems again.We are also very pleased with Jasons knowledge, cordiality, and salesmanship. And he has a fairly decent sense of humor.Bob Corey
Zach came out and not only fixed our air conditioning unit but also gave me tips on how to maintain the upkeep so that we could do it ourselves He actually loves what he is doing and you can tell because his customer service is amazing! Highly recommend this company!
Cynthia, Renee and the entire office staff always handle our requests quickly and with a Smile. Robi and Tyler are Excellent Technicians who provide high Quality Service. DENNIS SMITH
Jerry and Brandon replaced our entire AC unit today. They were on time and worked so fast and explained it all every step of the way. We couldn’t have ask for better workers and just great people all around.
Comfort Air continuously earns my highest rating of any business Ive worked with in Savannah! For 11 years Larry White and his team have installed and maintained our three HVAC systems. They are professional, fast, clean and a great value. My measure of satisfaction? Our home feels perfect every day and I take it for granted.
Comfort Air is awesome!! They have great customer service. Renee always determines the best options for me for products. Never had any problems with Comfort Air.
Fantastic team Larry White!!!Jerry and Brandon very professional Enjoyed having this team working on our AC installation along with hot water heater. No mess afterwards!!!Thank you 😊
Weve had one issue after another with Comfort Air. We asked them to do basic maintenance on our HVAC system (as we know maintenance is the key to longevity) and that turned into $25,000 worth of work to entirely replace our system, top to bottom. That all could have been fine if the service and installation was superb, but it was far from that. Installation of our new system took over a week (without A/C the whole time - temps were in the 80s) and after many complaints, the work was finally completed very late one Friday evening. It took another week and two or three additional service calls to get everything finished up after that, including the installation of a very fancy thermostat that we did not want or request and which installed, promptly failed. Now just weeks later, that same thermostat has failed again, leaving us without heat as the temperatures are dropping into the 40s at night. We havent been able to satisfactorily get our thermostat up and running for nearly a week now. Truly, the constant frustration is not worth it. Spend your hard earned money elsewhere. With Comfort Air youre likely to pay a lot and only get a little.
Michael Cobb serviced my thermostat issue. He was very professional, Competent and communicated clearly. Excellent representative of you company.
We have been customers for about 14 years. Jason walked us through our air conditioning options when one of our systems (installed by a prior owner) literally died of old age. One day later, Jerry and Brandon arrived right on schedule and installed the new system quickly and efficiently.
Robbie McCullough was fantastic. Very professional, kind, and did an excellent job on our service call. Cannot say enough about him!!Ellen Cayer
Jerry and Caleb installed a heat pump replacement in some tight quarters in the attic area. They removed the unit without causing any damage or mess and the finished job looks good. Jerry was good at explaining what they were doing and what to expect out of the new unit. They were good reps for your company.Wayne Pero
Excellent service and dialog. The maintenance was a complete system check inside and out. I am very pleased with the service technicians knowledge and thoroughness. Great work. .
Jason, Renee, and all of Comfort Air do a great job! They are professional, kind, and friendly. They are quick to respond to my needs whether it be a problem with my HVAC or a regular service call. I am currently selling my home, but will definitely use them in the future!
I was very pleased with the Service and the care of all the Reps. Techs help during my time of need.. They treated me like family, it was raining outside an they continued to work to get this job done for my family. Thank God for people like them.
I just had Zach W. come buy to check my A/C and he was amazing! Fast and great. I wish there were more Zacks in this world!!! :)
Robbie McCullough was our Service Technician today. He did such a good job we will be asking for him by name. Thanks again Robbie
It all started with a poorly maintained HVAC system from American Homes 4 Rent, they had Comfort Air come to look at the equipment and they said it’s done for, needs an entire new system.That’s when I spoke to April at Comfort Air, she was awesome polite and got us hooked up, so grateful for her help !Jerry and Kaleb father and son cane and did the out and in install. Great job and very professional ! Not only does it look great it works great . I have been a contractor in Missouri for the last 23 years and Jerry and Kaleb made me feel like I was working with old friends that I could 100% trust. They are not only good at what they do they are people persons who represent the company very well.All in all I am very pleased with not only the initial evaluation done by the young man who cane to our home but April Jerry and Kaleb for fallowing up on the diagnosis from Clayton and getting the job done .A BIG THANK YOU AND WELL DONESincerely, Big Ron Davis
Jason, Mike and all Comfort Air team members are always very punctual and professional. The company has managed our home HVAC system for approximately 7 years and always performed all services exceptionally well. We would never consider using another company and highly recommend you use their company for HVAC services.
I was able to get the replacement part that I needed same day !! The staff are very friendly, courteous and responded quickly with servicing my HVAC needs. I would highly recommend them !!
I need to replace my AC unit and gave these people a call for an estimate, because they had good reviews. But they could not even answer the phone correctly and passed me off several time and then the final person just went dead air when I ask if they could quote replacing my unit. Stupid!!!
I gave them a 5 star mine was a easy fix. until I recommend them to a friend and it was a nightmare!! Go some where else!!
Great people to work with...Jason, Sandra, Larry and Caleb. Quality work. Quick service. Always a job well done.
Jason Harmon at Comfort Air is the best!! His customer service is on point and his knowledge of products and services is top notch. Thank you, Jason and Comfort Air!!
I had been having air problems for quite a while. Comfort Air came out and diagnosed the problem pretty quickly. They fixed the problem and serviced the whole system. My air has never worked better. Thank you Rob and Jason.
We have used this company for the past 5 years. Unfortunately, they lost our business due to false advertising. Our compressor stopped working on a Saturday evening and when I called the 24 hour emergency number, no one picked up. I e-mailed an appointment request and called several times with no opportunity to leave a message or a call back. I gave them another chance on Sunday, with no response. Out of complete desperation I called Byrd Heating and Air and they were out to my house in 15 minutes. Wow. They were able to fix our problem and had our air conditioner up and running in about an hour. Comfort just lost a loyal customer.
Chris R. came promptly to our home and fixed our issue. Appreciate the expert service and his great attitude.
So the first cold day of the year my furnace decides to stop blowing warm air— Brrrrrrr! Zach came out to check the unit and since I have the yearly service plan he went above and beyond to get the old thing running. No parts were needed! At some point the motor will go because it is old and beginning to be rusty- but for now he got it going! When I replace my Heating and ac unit I will definitely use Comfort Air. I pull out my checkbook and HAPPY Day- there was Zero fee! Yep. ZERO. Great service! Polite professional technician and no fee for today! Yay! Thank you, Comfort Air and ZACH!
Matthew Palefsky was very professional and his team did excellent work.Jerry and Brandon did a very good job on the installation of 2 mini-splits @ GPA.
Jerry and Caleb of Comfort Air were prompt and extremely efficient. It was a pleasure to meet them and work with them. All is good here now in regards to cool air.
I had Eugene and Alex come out to rectify a problem left by the biulder of my home. They were early and installed everything quickly. Then verified that everything working and axplaining the operation of the system to me.Great team. Thank you Eugene and Alex you guys rock!!!
Robbie and April were great and accommodating. The service was good and they arrived on time. Thank you