What a great experience! Jon was exceptional. I had another estimate for work that Jon said was not needed. I made a call to that company and all they did was make excuses. Thank you Jon for your honesty and integrity.
The service was fast, friendly, and exceeded all of our expectations. John explained everything and resolved our problem quickly. Very satisfied and will use Grande Aire exclusively in the future. We have already recommended them to friends.
Cannot say enough good things about Grande Aire. First of all, their service contract is such a great value (highly recommend), they are prompt when I call them with an emergency and I always have the same techs..which is a bonus because I have a complex 3 system house and zone systems. I switched to them many years ago and the owner personally came out and changed the design of our system & duct work so it would work more efficiently. They pride themselves in their customer service and they have a lot to brag about..because they deliver it and stand behind their work 100%.
Grande Aire is the BEST AC company in Southwest Florida. Our church has been using them exclusively for over 10 years. Professional staff and the right attitude of a business to be successful in todays competitive marketplace. You wont regret using Grande Aire.Pastor Bob Haley
The tech (tyler) was very professional and thorough. Explained to me in detail so that I understood what he was doing. Very happy with Grande Aire services. A great company. Becca
Grande Aire has taken care of us since 1998, their professionalism, customer service and problem solving is the best. I highly recommend the service contract. Our air conditioner stopped working last evening, I called at 7:00 a.m. this morning and we are back in a cool home at 11:00 a.m. Thank You!!
I manage the Subway in South Venice. The repairmen are always courtous and friendly. If I call they are there as soon as possible.
Highly professional .....have used Grande Aire over 20 years in several locations an NEVER been let down.! Quality products and quality service!
Did not get service .But were helpful.
Grande Aire is an extremely professional company and their employees have a lot to be commended for. My experience with them has been none other than perfect! All of their service personnel are professional, kind and care about your needs. Bill has recently handled our maintenance contract and we cannot say thank you enough!! -Vitality Bowls Sarasota
We learned of Grand Aire when friends moved to Sarasota from Boca Grande 5 years ago. They replaced our entire A/C system 2 years ago. We have a maintenance contract with convenient reminders and scheduling. The tech is always on time, clean and efficient. Occasionally we need repairs in a hurry-no problem. I have lived in Sarasota for almost 50 years and have found a company that deserves out trust.
I would like to thank your Customer Care for the high level of service and attention for my recent repairs. Becky scheduled next available and followed up with courtesy call when delay occurred. Service Tech Jim, was very knowledgeable, professional, courteous and well mannered. And left the work environment clean and in excellent condition. Recommend highly.Thanks again.
Great service across the board! The technician, Tyler, that repaired our A/C was very professional and knowledgeable in answering all our questions. I highly recommend Grand Aire for any of your A/C needs.
Excellent service, Techs that know what they are doing, Great management and office staff. Grande Aire has been taking care of properties for me 9 years in Sarasota and with the opening of the new location in town service call response times are great.
Its great. The receptionist Becky is amazing
These guys are the best! Request Tyler he really knows his stuff and is always super courteous. They have never once been late which is always a big bonus!
Anytime ive had a problem, Grande Aire has been there to take care of it. I have gotten lucky enough to deal with Tyler the last few times who has always been extremely efficient, professional, and knowledgeable. He has always made the experience painless and got my A/C running in no time.
I called Grande Aire and in a very prompt timeframe a technician named Tyler Wilson showed up had our unit fixed in no time! He even walked us through the whole process and explained to us what had gone wrong. Great company and Grand Aire is lucky to have Tyler!
Excellent company, always reliable and professional! Highly recommended
I have been waiting several months to write this review. I stated my contract last June 2019 and to no fault of Grande Aire, my two relatively new systems (4 yrs. old) were failing consistently. They come out a couple of times but to no avail. Then the manager John (very experienced) came out and discovered that my coils were not performing properly. My contract allowed him to replace both coils including labor for no cost. You read that right. NO COST. All with in 2 weeks. This was done back in late August 2019. Still with in several weeks one of the units shut down. Frustrating as it was, they came out ASAP and discovered one other element that was not correct and fixed it the next day. That was in early Sept. 2019. I wanted to wait several weeks before writing a review to make sure all is good and the units are performing perfectly.Everyone I had spoken to along the way couldnt have been more professional and caring about my situation. The ladies who answer the phone were all helpful in trying to get this right. You even get a follow up call to make sure youre happy.I will keep you all posted as to how these units perform, but I can tell you this, Grande Aire is the company you want to be with. They respond quickly and will resolve your problem. I realize that living in Florida you need good air conditioning units and a company that will be there if you have an issue. Thank you all!
Tyler got my thermostat programmed the right way so it is now operational from my smartphone. The tech who installed the system originally was not internet savvy and had no idea how to program it. Was worth the time and investment to buy service contracts to have peace of mind.
My air conditioner broke but I was using a different company that my parents use and they canceled on me 3 days in a row.. I couldn’t take it anymore I was dying literally couldn’t breathe. My friends referred me to grande aire so contacted them and they came a few hours after I called. I had a charming gentleman named Tyler.. thanks to Tyler I can breathe again!
I have had a contract for several years with Grande Aire. I have had my A/C broken in 4th of July and they are always there quickly and have me up and running. I have spoken to Mary several times and she is always polite and extremely accommodating. The technicians (Jon or Tyler) are always professional when either one of the comes to the house. Love this place!!!
Always quick, detailed and friendly too, Great service for years now. Highly recommend.
I would like to extend a big thank you to Grande Aire Services and Service Manager Jon Burson. As always you have gone over and beyond! Great Company - Great Employees :)
The Sarasota Office is always pleasant to work with, very friendly and polite office staff and technicians .. Great Job Grande Aire all the way across the board
Tyler is our normal service technician and he is great!
Great A/C & appliance company! I wouldnt use anyone else!
Then in the general contracting side of construction for the last 25 years and always have excellent service Grande Aire
10/10 would recommend. Absolutelyincredible staff. Theyre honest, reliable and hard working. They get the job done right. Do not use anyone else, youll be sorry.
The installers did an amazing job...on time, personable and professional and cleaned up nicely.
Excellent response to my problem.
The BEST quality AC service you can find!
Great company!! #1 service
Great place to work, strong team
Very professional!
Grande prices!
Alwayw professional !!!