I came in just to get topped off but their customer service was very welcoming. Definitely coming back.
Great customer service! Competitive pricing. Showed me everything they were doing and answered all my questions. Highly recommended 👍
I took my truck to get oil change and differential fluid change. They wont tell you upfront that after 5 qt they charge per additional quarter of oil. After it as all done they made me start the truck and check engine light came on. After one of the guys scanned the truck he told me the code and that now I need to take the truck to the shop to get it fixed. So I came for an oil change and ended up having a check engine light generated for them. Luckily I noticed they took out the air filter and made me start the car so it was very likely that CEL would come on. So I drove away at least hoping I was right about the light, but the experience of bring your car and drive away with a engine light on its so disappointing and frustrated.
Always treated with respect and work done perfectly Without being pressured.
The staff were friendly and everyone wore masks. Service was quick and met expectations. When I called they said the wait would be 30 minutes. I waited about 15 minutes and was done in about 35. Highly recommend OilStop.
All of the boys working at the time were professional and never pressured me into certain services but instead gave me options as to what would be best. Everyone was upbeat which is a always a major plus. I would highly recommend this location.
Awesome Service! Really informative of what the needs of the vehicle are. I have always brought my and my familys cars here. I feel welcomed by family here.
Always great service place to go to get your oil change.
Super fast, professional team on the oil change. They got us in and out in about 20 minutes. There is a bit of upselling on engine additives, but they dont push too hard. Its not cheap compared with some other options, but they have you in and out quickly and professionally.
The guys are super nice. Affordable.
Awesome service! We had made an appointment at Menike next door. When we arrived, they said they didnt have it, and it would be 2 hours. Nope. Went next door to Oil stop. Got us right in.Super nice people. So fast! we were in and out in like 20 minutes. They offer you a beverage. You get to sit in your car while they do it. I thought that was kind of neat.They show you your oil level, before and after. They show you your air filter. Awesome customer service. And, you get a free car wash, at their Rohnert Park location. Score!Will definitely be getting our oil changes here from now on.
Christian is awesome! He’s incredibly accommodating and professional. They haven’t even changed my oil yet, I’m just that impressed with his customer service that I’m already leaving a review. It’s a drive through service so I’m waiting in my car. They are moving quickly so the wait isn’t long. Thanks for the convenient and friendly service! I love that I don’t even have to leave my car and he brought me a cold water. Update: there are 2 Christians! Both are great. Luis is also awesome! The oil change went well and I’m very happy with my visit today. Thank you!
They ended up stripping my transfer case bolt then tried to hide it never telling me they had stipped it . When I confronted them about it they told me there distric manager would call me. No call yet we will see if they make it right.
Christian, Alex, and Luis were the attendants that helped me today. Christian was knowledgeable and professional, and took the time to explain my car to me. Alex was a great helper, and kept me entertained the entire time. The wait was decent, but all three of them made sure that my experience was great. They offered multiple times to give me water; they were timely and HONEST. Prices are a little high, but I also got a solid amount of work on my car. I highly recommend Oilstop.
I always look for Oilstop- well ran and great customer service company wide.
This oil stop is aways faster than the rest in town
I love the fact I can just drive in get my oil changed get all the fluids checked In-N-Out 15 minutes love it
Great service, very reliable.
Best place best service
Very positive experience!
To expensive for a simple oilchange
Went here with my F350 while traveling. The guys here are great. Clean and neat and very professional. The service was outstanding. They do offer services above what I wanted, but there was no hard sell. If you are not savvy about what your vehicle needs my advice is to not purchase some of the additives offered. Overall I was extremely pleased with the service.
These guys are almost too friendly, I have never had a bad experience here.
Quick, professional and kind!
I recommend
It was very good👍💪😎
Absolutely recommend this location. They are the best. I have been coming here for over 15 yrs.
Such great service! Quick and will explain anything that may confuse you
This place is very nice. I would say. The Owner and the staff as well are very kind and professional people. The Oil change or any other service they provide are well done. 20+ Years loyal customer!
Fast and easy and always a good price
Very nice and Cooperating group
Great service but I wish they would all wear a mask during the pandemic.
Professional oil change,however quite expensive.
Just a regular chevron oil place. No complaints.
Good service
Great place you pull in and they change your oil for you as well as change filters what ever you need 😉
The employees are friendly and respectful, but they misquote you and overcharge. I called to get the price, told them my specific car year, make, and model, and was told it would be $50, the same price the dealership had quoted me. Since I figured it would be faster than the dealership I went there. When I got there though they told me actually I needed synthetic and it would be $80, which is $30 more than the dealership even charges. I was so frustrated. Dont go here.
Got there about 8:15 two cars ahead of me he said itd be a 45-minute wait there was two cars in each Bay I said fine he asked me if I wanted something to drink there was bathrooms that I could use I refuse to drink though and after 45 minute wait they told me they didnt have the type of oil my car needed and that was kind of upsetting so I will not be going back to that particular oil stop
I have been a customer since the 90s, always a pleasant experience.
Great and fast service!
Worse place i ever went to for 1 they put the wrong oil im my car messed up the bearing In my motor when I called to tell them about the issue they caused they told me it didnt matter as long as there was oil it was good the Manager said you can use a 10w type motor oil and it would be just fine yeah right i told them do not put synthetic oil into my vehicle so what do I notice when I get back home.this place is a rip off
Came in this morning and I have to say these guys are awesome. They explain the process are extremely professional and friendly! Top notch service here!
Good team
6 years and 2 cars later, Im still very happy and more than satisfied with their services. They are honest affordable and trustworthy. They are always smiling. We can really tell that they love doing what they do, and making sure we leave oilstop as happy customers. Tip: you dont always have to say yes to all the products that they recommend, its no pressure at all. Unless your car really needs work😁
Really friendly people, offered advice without being pushy. You could tell they all work hard and care here. Would definitely use them again!
I just got my oil changed and i have never had such great customer service anywhere.... Thayne and rolando and the other guy i didnt catch his name. Great job guys. You have earned a repeat customer for sure
I love oilstop, but this one sucked. Got there at 5:25 (closes at 6:00) with only 3 cars in sight and was turned away. Made it to the one on Cleveland at 5:45 and they gladly took me in (these guys already had 9 cars ahead of me). Guess who got a $60.00 tip???
They will try to sell you more stuff as you get your oil done. Be careful.
Took my 87 Toyota Corolla in for a EGR problem. They were courteous and very helpful. Will definitely go back again
Eh... Its convenient but a bit overpriced for a simple oil change...on the plus side they always offer me something to drink and are very polite...on the minus side I had to wait awhile (over 20 minutes)before they even started working on my car last time...I aint going to a drive through oilstop for the ambience.
Fair prices. Nice people
Great service.
Always good
Love this place...very efficient
Always have had a great experience at Oilstop (been taking my car here since 2005). Very friendly staff who explain what each addition is and they do not make me feel guilty if/when I say no thank you -- Great customer service and they are a fun bunch!
Nice service . my lexus es330 look good
I love this Place! The workers are really Friendly! They do a great Job!
The guy got mad at his coworker for letting me in 10min. Before they close not knowing i speak Spanish him telling him to tell me we dont have your oil filter lol he said it when he opened my hood and looked for 2 sec. I mean come on i know your almost done with the day but i made it in time when my car really needed an oil change and just because you want to leave in time and lie by speaking in spanish when im latino....just sad hearing some when lie thinking you dont speak Spanish 😔
Very thorough. Just what you would want from a oil changer.
They use to take the Chevron credit card but they no longer accept them. Probably will no longer go there because of this.
Good service
Good service, but very expensive. Check performance down the street, half the cost for smog and oil change.
Quick service, and friendly staff
Always fast and friendly
They are quick for sure and the workers are super nice.
Excellent service here, quick and knowledgeable.
They are awesome when I went the first time but kinda rude second so not sure tried to upsell everything and didnt give me my car wash voucher rushed me so dont like as much as did
I have been getting my oil changed by this co. for along time at the location in Rohnert Park. I noticed my oil was at 41% and I had just gotten my oil changed in RP. I was on SR AVE and stopped in to have them top off my oil.The one tech told me to hold on a sec and he would help me. Then, another guy working there gave me a dirty look, came over to my car and told me to leave that they were too busy!!! Bad customer service for sure!
Great service great people!
Free car wash score
Then you come in here for Years, love this place!
Amazing tacos and drinks
Excellent service and fast !!
Good service, great attitudes.
Nice service, but a little expensive
Good service
Did a good job
Great service
Great service
Slow
Good service, they take their time to make sure that customers have satisfaction for the price paid for the service, polite and friendly personal, also they always tend to you with a water or a sodita whatever you want and above all they raffle it very professionally. the baths
Very kind, I recommend them all.
Its good service
Very good place and with the best workers I recommend them they are the best
My good service
Is very good