This is the best shop ever! Jessica and her team are extremely talented. Jason, the automotive foreman, is a very talented mechanic who knows how to work on older Toyotas. My car is a 1989 Toyota MR2 which been having a consistent suspension issue where the car kept pulling to one side. This issue been looked at by so many alignment shops and mechanic shops who were not able to resolve the issue, but Hahn Automotive identified the issue and mad the adjustments with my alignment to resolve the issue. Jessica is the best service writer Ive worked with who is very clear, concise, and is knowledgeable with cars.Another big plus is that the shop allows you to go under the car on the rack and show you whats wrong. The shop is very transparent with you and what you should do with your car. I felt like I was taken care of in a timely manner and as painless as possible. These people are also very honest with what they can do and what they can not do.Overall, this shop gets a 10/10. I will bring my cars back here for any further work on my vehicles.
I thought they used genuine OEM parts for hybrids, but I was wrong. They gave me a bad aftermarket drive belt and I had to go to hyundai to get it fixed. They never refunded me for the bad job even though they supposedly guarantee their parts. They ended up costing me more money than necessary. I will only go to dealer now for my hybrid.
We have been using Hahn Automotive for years. They service our two vehicles, a Chevrolet & a Toyota. They are responsive with quotes, provide quality customer service and we feel comfortable knowing they have offered fair pricing and quality work. We trust our cars with them. We would recommend!
These folks are great. Jessica was so helpful throughout the process and worked very hard to get me in for an appointment and to help make my bill more reasonable. She was very communicative and knowledgeable. I would highly recommend this place.
Ive recently had to have work done on my car and took it to Hahn both times based on the great reviews on Google. Theyre friendly, honest, fast and efficient. They communicated with us every step of the way and kept the repair costs reasonable for what needed to be fixed. Theyre now my go to for auto repairs.
Hahn Automotive was recommended to me by Johnny Franklin’s Muffler and Tow in Santa Rosa to get my tow vehicle a VW Touareg’s electrical tow harness and headlight repaired since they are familiar with foreign cars. I was pleased howHahn got the repairs done quickly and everything works fine again.Jessica and Terri at the front desk were really helpful in scheduling and keeping me informed during the work process.
I first used the team at Hahn last October to winterize our boat. The team was very knowledgeable and helpful (especially for a new boat owner). Which is why they were my first call when I discovered my boat trailer had actually failed over the winter. Hahn was quick to act in getting the parts ordered, setting up a date to complete the work, and connecting me with transportation. We couldnt be more pleased with the service we received or more excited to be back on the water, thanks to Hahn Automotive!
Had an electrical question/issue that the Ford dealer couldnt figure out, even though they had a day and a half with the vehicle. Hahn figured it out in about 15 minutes. Excellent.
Good service and quality work, I will be back
We pulled into Hahn while on travel with a check engine light. They were amazing to us. We were more that 500 miles from home. They researched and ordered parts, loaned us a car for the duration of our repair, and even helped us plan the safest route home. Most importantly they correctly diagnosed our problem, fixed it, and we have been trouble free since our visit last August. They went above and beyond in serving us, checking on us even after we arrived home. The shop is clean, the mechanic was expert, and they communicated really clearly. Its rare to visit businesses as exceptional as this one!!
My car would not start and was not making a sound. I did not know if it was my battery or my alternator. I hooked up my battery to my charger. Later, I went on line, found Hahn Automotive, called them Friday around 1:00 pm, they said they had time to look at the car, so I drove down to their business. They checked my alternator and it was good. Then they checked my battery, it was bad. They installed a new battery and I was back on the road in about an hour. They were friendly and solved my problem quickly. I recommend them if you need service on your vehicle.
I came by and needed some electrical work done after a botched fix of the cylinders in my engine. The folks at Hahn took care of me within hours and I was back on the road, same day. Fast, professional, affordable and more importantly.. friendly and pleasant to deal with. Some of the best car service I’ve received as a total package. Will 100% recommend to anyone and I will continue to go back for more work in the future. Top notch stuff!
Everyone at Hahn automotive was super helpful and kind, and went out of there way to make sure my car was all set to be registered!
When I was on the last leg of a 2000 mile journey the alternator went out in my vintage car at 1pm on a Thursday. I was stuck in Cloverdale with no parts or available mechanics and I needed to get to Eureka that night.Hahn Automotive found the part I needed right away, so I threw a new battery in and backtracked 30 miles to see if they could help, and help they did!The owner himself worked on my car. He and the front desk person both stayed an hour late to help us in our hour of need. They were friendly and professional - they cared about us as people and about my car as if it were a member of the family. Nobody else around was able or willing to take care of us and these folks came to the rescue like nobodys business. Even now, two months later, I am so grateful for their warmth and professionalism. I can not recommend Hahn Automotive enough. They did so much more for us than doing great mechanical work - they took care of us.Thank you, Hahn Automotive! I have never written a review before, but you more than earned it. Anyone needing automotive service would be wise to entrust their vehicle to your care.David I.Seattle, Washington.
I was referred to Hahn Automotive by Santa Rosa Transmission & Car Care for the electrical work I needed to get installed for my hitch. SRT&CC told me Hahn is honest about work that needs to be done and fair in pricing. I’ve gone to them twice for general maintenance and service to my Audi Q5. Jessica and Terri are great and flexible with making the appointments and they have great follow up too. I’m so happy to have found a shop in SR who I can depend on and trust.
Excellent facility. Used twice in last year. Both times I was provided with efficient knowledgeable service which doesnt happen as often as it used to!
Hahn Automotive and the team Billy has at the shop is first class. Jessica did a fantastic job helping me schedule service around my difficult schedule. Once I dropped my Ford truck off at the shop, Billy and his crew got to work quickly. When the repair was ready, they walked me through every detail on what was wrong. They even suggested a cheaper option that would get the job done. When is the last time you an auto repair shop in Santa Rosa spent time to suggest something they would make less money on.... Never! I would recommend Hahn Auto to my Grandmother! So should you.
SKI BOAT SERVICE. Billy and his staff are always helpful. They have given me years of solid strategy for repairing and improving my ski boat. Its an older boat with low hours so some things have needed to be replaced and maintained. Their prices are fair and they have a lot of experience with boats of all kinds.
Worked quickly, and came in UNDER the estimate! It doesnt get better than that!
While Visiting for a medical appt. When the smell of gasoline was very strong and noticeable and Having had this incident happen previously I called my home town mechanic and he concluded it was probably the fuel line.Living over 200 miles from home along with me was my co pilot (pearl)my frenchbulldog I begin looking for help and I need help now and not yesterday but today!Luckily Hahns automotive was recommended so I called and the girls there were so understanding of my needs they were able to work me in.My truck was towed in and the crew repaired the fuel line leak and pearl and I were on our way home safe and sound.Thank you HahnsAutomotive repair shop and crew so much. You were all so kind and understanding.I will be back to visit Santa rosa again soon.~ sincerelyA very satisfied customer
Would recommend - they got me in quickly and took care of my multifunction switch issue for a fair price.
I just purchased a used Chevy Volt. They are one of the few shops that work on this car. I brought it to the dealer who said it needed a new oil pan gasket ($1200). I brought it to Hahn for a second opinion and low and behold it turned out to just be the oil filter gasket. So I merely needed to have the oil changed. They basically saved me $1170. Most of all I appreciated their honesty and professionalism. Highly recommend!
Excellent work done once again at Hahn Automotive in Santa Rosa. Stoked on all the amazing service!
I own a vintage 1986 Jeep CJ7, very low miles. I needed some fine tuning to bring out her best. In a short time, Hahn had her dialed in. She now runs amazing. Wouldn’t trust her with anyone else. A big thank you
Hahn automotive brought my daughters old jeep liberty back to life and made her safe again in the car. for this we are grateful. she had no electrical system to speak of and no AC for at least 5 years. Billy and his crew quickly diagnosed the problem and repaired it. Other shops could not find the problem. Hahn automotive returned the car to her in far better shape than it has been in years! Best auto repair shop ever. Thanks Hahn
Great costumer service and prices. I appreciated the good communication during my services and their willingness to provide some options where possible.
I recently took my 2004 Mini Cooper S to Hahn Automotive knowing that it needed a lot of work done to be able to pass smog. Turns out it needed more work than I realized. The folks at Hahn did an excellent job, way faster than I expected and it came in costing way less than I feared! I’m super impressed. Highly recommend!
Best customer service I have received at a mechanic shop.
Great staff and fantastic service!
Jessica and the team at the front desk are excellent at setting expectations. They offer a realistic estimate on cost and delivery. My job came in higher but I was notified why and what caused that. Hahn fixed the AC in my Sprinter van and that was exactly what I needed. Great customer service!
The place to go for quality repairs and service. I have lived in Sonoma County for over 40 years and have had my cars serviced by everyone from neighborhood mechanics to the dealership. No one has taken better care of our vehicles than the folks at Hahn....nobody. Big thumbs up!
Good honest shop would definitely recommend
Brought my car twice to fix my headlights with no hesitation because of the wiring and did excellent work!!!:) great job guys and gals...😊
Thanks Hahn Auto!! Quick service & friendly office staff. I needed a Brake & Light inspection for my salvaged vehicle. They got me in right away & had my truck ready the next day before noon. Their shop dog Maggie is super sweet; my short visit to the waiting area found it clean & comfortable. I didn’t shop around, but the price seemed reasonable for what I needed.
Went in for a headlight adjustment for my 99 Civic. They were very misaligned and they did well re - adjusting them properly. Was as simple as dropping off and picking back up. Id personally take my car back there if need for sure.
Paid over $1,00 and my was left with the same problem plus theyleft things untied.
Very profession and honest. No hidden fees or pressure to have anything done. I feel that their customer service is extremely good. Very friendly and made me feel very comfortable in doing business with them. I highly recommend Hahn Automotive.
Excellent service and customer care!
I brought my 2007 GMC diesel truck into Hahn Automotive last week. I rely on my truck for work and needed it back ASAP. Front wheel bearing needed attention, check engine light was on (bad thermostat) and I wanted them to check the brakes.Honestly, I needed these repairs done for a while however, I have seen too many repair shops that were dishonest. I had previously took my Corvette to Hahn Automotive and they took care of everything.My truck was also repaired as needed and were honest to tell me the brakes were good. I finally found an honest repair shop and would highly recommend them.I also want to give a big shout out to the service writer Jessica. She was polite and professional. Jessica always kept me informed by phone as progress was made on the repairs. Actually, everyone there was very personable and professional.Great Job Hahn Automotive!
I had a great experience with Hahn Automotive. I was traveling in the area when my car started making screeching noises. Took it to Hahn and they were able to fit me into their busy schedule - diagnosed the issue, ordered parts, and had my car fixed all in the same day. The customer service was excellent and I felt that they charged me a fair price. Would highly recommend.
My new automotive repair place. Staff were friendly, helpful, and informative. A very clean and organized shop. Recommended.
The two ladys at reception were so helpful, they were attentive, polite and very professional. The work on my vehicle was done in 2 hrs. I totally recommend Hahn Automotive. You guys are AWESOME.
I had a fuse problem for a while - would blow never at the same time. Jessica, the Manager, Debra and especially the technician (I’m sorry I cannot remember his name) were fantastic. He could not get the fuse to blow even though it was happening more and more. Well, guess what - I haven’t had a problem since. He was so thorough, whatever he did, he fixed it. Thank you 🙏 again. Strongly recommended
Happy with honesty. These people are awesome. I have a 2014 Mercedes that needed front brakes and rotors. I prefer to buy the parts for fish car since they are specific. They were happy to install customer provided parts, which is a selling point for a guy like. I will definitely be back. Thank you again
Price Gouging for vechile inspection for Uber and lyft . Lady on phone says $80 . And hourly $160
My check engine light came on and the car was stumbling while accelerating so I took it in to Hahn. They had it diagnosed quickly and had the part ordered. I got my car back the next morning. No problems since. Thanks Jessica and crew!!
Very good experience knowledgeable people good work will definitely be getting my vehicles maintenanced by them in future
I came in for a parking sensor issue and they located and fixed the problem. They also found that my brakes were down to 10% on the inside pads but were ok on the outside pads. They replaced the pads and addressed the uneven wear issue saving me from having a bigger problem later. Couldn’t be happier with the job they did and attention to detail.
Went in for a check engine light. Thought they could diagnose it for $150.00, there hourly rate. Told me my three year old battery was bad and needed more time to finish the test. Got an estimate for close to $3000.00 and said I would have to wait. Got my truck home and tightened the ground cable on the battery and its still good. So I didnt need a battery and my engine light fix was a $30 purge valve.I would not recomend them because their mechanic didnt know what they were doing.
Very courteous and professional. I had an amazing experience with Erik, as a result I will reccomend this Hahn Automotive to family and friends.
Though I expect the worst when it comes to any customer service experience these days (especially car repair), Ive been pleasantly surprised by the level of attention given by Hahn.I trusted in them enough to have my used car inspected prior to purchase, and will never do it any other way. They expertly evaluated the vehicle, diagnosed and resolved multiple issues, and explained it all in a comprehensive way.I can assure that from here on out I will trust them with any of my auto service needs.
Billy and his team at Hahn Automotive are knowledgeable, professional and do amazing work. I do not easily give 5-star ratings, but with my experience at Hahn Automotive it is very much deserved. I highly recommend Hahn Automotive for any auto or boat related repairs. For further explanation of my 5-star rating please see the following details.I needed to find a shop that was knowledgeable in towing and could assist me with getting a Trailer Brake Assist installed on my Acura MDX. Billy and his team were very professional and did an exceptional job. They answered all my questions (and I had many), explained every detail of the installation, and were very patient in explaining how to operate the device. This was a lastminute request, and they accommodated that as well.While dropping off my MDX I noticed that Hahn Automotive had many ski boats being worked on as well. I have a Ski Sanger that needed some repair with the prop-shaft as well as the battery and wiring. I also needed a complete boat trailer brake system, and tow hitch tongue coupler. Billy and his crew were very knowledgeable with these repairs, and they made recommendations as to the best approach based on my budget. I did not expect this, but Billy saved all the old parts for me to review while picking up my boat. He believes in honesty and making sure his customers understand the work that was done, actually did need to be done, and that the parts had truly failed.Billy stands behind his work, and I stand behind Billy as someone who is honest, knowledgeable and truly wants his customers to be happy with the work that was done.
This shop is great very informative and professional I had kinda emergency needed something wired and with no appointment bill got me in and out very clean automotive shop looked very organized and friendly staff and a couple sweet shop dogs there
Very helpful in fixing my car when I got stranded in Santa Rosa whole out of town for work. Got the work done quickly and efficiently, despite being short handed throughout the week.
Great staff, Ron and Cathy are great on the counter and the technicians do a good job repairing my vehicles.
They are affordable and care! Great mechanics and Staff.
Maggie the shop dog greeted me and immediately I knew liked these people. Friendly, knowledgable and recommended by every other shop I called.
Ive been to Hahn Automotive 3-4 times now and every time Im treated like family. The shop is always clean, the staff professional and extremely fair/honest with the pricing! I wouldnt hesitate to recommend the shop/services to anyone in the North bay area or further!
These guys (and Gals) rock! Totally professional and get it right the first time which is more than I can say for 1/2 the shops in town Ive been to. The only place to go for electrical diagnosis and repairs but it doesnt stop there. They know whats up regardless of your needs.As for price, you get what you pay for. Shop online for garbage parts and thats exactly what you get. People dont get that there are different quality levels for auto parts and I want the best I can get for my vehicle because I rely on it to help me make my living.A green business as well and very environmentally conscious.Id give them more stars if I could.
What a great experience! I started my work week with my van breaking down on Coast Highway. Two tows later, and after a reference from AAA, I found myself at Hahn. My coworker had called them that morning with out amateur diagnosis, and we got a time/cost estimate; I didnt show up with the van until close to 5pm that day.The next day, I spoke with Ron several times, trying to see if the van would be ready that day, or if I should rent a car. He patiently took all my calls, and by noon they had diagnosed the issues (NOT at all what my co-worker and I had diagnosed) and said the car would be ready around 4pm. I showed up around 1:30pm, did some work in their waiting room (with free wifi) and the car was ready by 4pm. I ended up spending an extra hour in their waiting room because I hadnt finished all the work I needed to.Did I mention the price was very reasonable? And I had a working van in less than 24 hours. Stellar service, I cant recommended them highly enough.
I moved into the area about a year and a half ago and was recommended to use Hahn Automotive.This was a wonderful recommendation as they have been honest, accommodating, and wonderful mechanics. They are the kind of mechanic that people search for years to find! I highly recommend them to all!!
I came in to his shop with a car I had just gotten. There had been some issues with the car so he checked it out and told us what needed fixing then he noticed that we needed a smog check and was really helpful by doing that for us. The service there is awesome and everyone is really welcoming :)
Love this place! Great mechanics and friendly service!
Really appreciated the fine detail and service they gave to my Boyfriends Ford Focus. I can really trust their service every time I need vehicle repairs.
Great group of people who after seeing my gas line has broke - leaking fuel all over the street, got me in without an appointment. Fast and low cost. Thanks again.
Timely work, accurate estimates, and great prices. They know what they’re doing and I will not take my vehicles anywhere else.
Wish my experience here was better. I brought in a truck to have the motor that rolls the window up and down replaced, told them to replace it. They diagnosed that it was the motor and replaced it... simple enough, except I had told them to replace the motor and the diagnosis cost an additional $130, I didnt need a diagnosis, Im the customer, I say replace, you replace, dont waste time and then charge me outrageously. Of course the front desk lady was condescending and trying to make me go away by pointing out her kid was near by. I wasnt yelling or being obscene, so it was extra infuriating.. but the window worked great afterwards..
Great Service! Honest mechanics and the place to go in Sonoma County for A/C service!
Ive been coming here for about ten years. Honest work, great service. Wouldnt goanywhere else!
I know many mechanics do this and it sucks but was over charged like crazy, a simple job that costed me 300 dollars in parts, they charged me more than double .and on top of that something that only took me and hour(non mechanic),they charged me 600 ...a complete RIP off . again I know a lot of mechanics do that, just want you guys to know that this one is one of them.
Great company to do business with honest and upfront with costs. We use them for our fleet service for Lowes Electric.
They do a great job at a good price. I send my mom to Hahn knowing they will do a good job.
This place is awesome! The owner talked my husband and myself through the steps of what our rv needed to have its charging system completed after we updated our alternator and even helped us know what to do to get money back from a shop that riped us off. When we took our rv to get the job done he finished the job within the day which was super quick and done amazingly well! This job has saved our rv life for the better and made us feel so much better after having been taken advantage of by an auto shop prior. I would definately recomend this place to anybody and everybody especially if you need electrical work done but all and all if your looking for an honest person to do yoir work and do it well while saving you as much money without doing themselves wrong this is the place to go. Peace and Love
This team of awesome people deserve to be every poor persons go to when they dont want to be ripped off by un honest mechanics. The owner of this shop made everything he could go right for us after my wife and myself were treated wrongly at a differebt shop. Living in an rv comes with its judgment from others but these people made us feel proud to live in an rv and hooked us up in a big way. I will definately recomend everyone to come here.
THANK YOU Guys : My 99 Silverado was at a different shop and had a very unusually problem after having a fuel pump replaced. The truck would not start so mechanics started to check some items first it was thought to be a bad PCM which has to be remapped by the Dealership 2 days there, but still no power, test showed ignition switch was bad, then a new main fuse box was changed still no power. So one mechanic jumped a few wires and it started but the shifting was very hard.So after 17 days I took it to HAHN Automotive where within 9 hours they had my truck back in my hands and running better than when it was new.If you have a Electrical problem give Hahns a try.Thanks go to Billy, Mark and Mike again Thank you.
I work here and I can say with out a doubt that this place is fun to be at, Ive learned a lot and we have great customer service!
Workable; through; personable; no sales pressure, just honest information
BEST EVER. Keeping my 97 Jaguar Xj6 going. Need I say more?
VERY honest and I VERY highly recommend.
Great people to work with!
Great shop . The dog Maggie is super friendly
After my trusty Subaru had a massive breakdown, the folks at Hahn made my car run better than new. Thank you for your great service, trustworthiness and reliability!
I made the mistake of going to an inexpensive place to have my car smogged when I needed to go to a Gold station. I paid the fee, they ran the tests, which my car passed, but then they failed me on the visual examination. Couldnt they have done the visual, first, so I could get the issue corrected?Bruce at Coddingtown Firestone recommended Hahn. Hahn checked my car, made a referral to another business to also check it, and gave me a lot more info than the smog shop Id paid for the work. They really helped me out.Lesson learned, you get what you pay for!Next time I need a smog, Im definitely going to Hahn the first time, and would recommend others do the same.
What a honest and great shop had a problem needed to be at a car show tomorrow and will b picking up my car tonight they let u know what is happning the whole time about your car my car had a serios problem and they fixed it before it could have been a failure there staff is polite and billy is awsome thanks hahns i would recomend to anybody choose this shop first you wont be disopointed thanks from jesse fox
Very knowledgeable and friendly people.
They really know my car and what she needs. Nobody does it better. I pick their garadge over countless others when Im stranded and in need of fixing. Hahn Automotive saved me.
👍 great detail.
Electrical specialist this is the place other shops send their stuff when theyre stuck
Marine repairs!
There is not enough words to describe our gratitude and appreciation for Billy and his team at Hahn automotive. We bought a boat last year that unfortunately didn’t run as promised. So we brought it over to Billy and in just a couple days he was able to figure out why I didn’t run and he fixed it with no problems.I can honestly say that because of Billy we were able to enjoy our boat this summer, 2021, I would recommend Billy at Hahn automotive- any day to anyone looking to have their boat fixed. He is super knowledgeable, honest and Very affordable.Thanks again Billy, you’re a lifesaver!
Very good service
Incompetent and dishonest to avoid.