Theyre always there promptly, and do a great job for a reasonable fee. They have serious skill in getting nonfunctioning vehicles out of tight spaces on angles. Really impressive watching them turn a vehicle that cant get into neutral 45 degrees using a winch and plastic blocks, to get it perfectly in line with the truck. Drivers are usually friendly. One was less so, but it was late at night, so I get it. Payment is a little weird; they call in the credit card number to central dispatch instead of using a card reader, but it doesnt take more than a couple minutes. Next time a vehicle breaks down, Ill definitely give them a call.

I had Lifesaver Towing take my older sports car over the hill to my mechanic. They did a fantastic job, from start to finish. The person I spoke to was courteous and had a flatbed to my place within the hour. I was charged the quoted price, which was reasonable. The tow driver was very courteous and professional and dealt with access issues very well. Ive had many tows over the years and this was the best by far.

Claimed to have called and canceled my towing after hours of not being able to even find me. The tow truck driver 1, never called and canceled so i was just waiting for hours thinking they were still coming, and 2, didnt pick up or respond to my calls/texts. the only way I even found out they canceled on me was by calling the main office. Bad customer service do not call in an emergency situation.

Impound everyones houses

Theyre quick and saved me hundreds. 😁. Serio, i dont believe in rating stuff, but when the service was that good, you just have too.

Called and ordered towing service with ETA 30 min. After half an hour i call them back and they said another 40 min. (They never even informed me that it will be a delay and im staying on the middle of the road). So after another 40 min i called them again and new ETA to wait another 45 minutes!So disappointing.

They were quick

I was 100% satisfied with this towing company. My husband and I have a 3500 Dodge ram duly that broke down in our driveway. We needed it towed to San Mateo for repair. Lifesaver Towing had the right truck to haul our big truck up the mountain and to San Mateo. Not only did they have an adequate size truck with 4 wheel drive but the driver was so professional and did such an excellent job. His name was Ross. I highly recommend him. Also what I liked about the company is their customer service. The woman the schedule the tow was experienced. If ever I need this sort of service again I will definitely call this company and I recommend them to anyone.

Excellent customer service. Driver was friendly, professional and courteous.

Best tow service ever. They got to my scene fast and even took me home. I tipped the driver for being so nice. I called the office later and the owner didnt mumble to me. I understood him perfectly. Keep up the good work!

Excellent service one minute off of time quote, extremely polite, towed where we needed to get parts and helped push pickup into a parking space highly recommend we were stranded due to battery and alternator problem

Scott AHad a great experience. Driver (Ross) was on time to tow my boat and trailer from Felton to Scotts Valley. Brakes/Wheel were frozen and the boat was too high to put onto the flatbed truck/ trailer. Ross could have just said too bad so sad, but instead went above and beyond to get the tire unfrozen so it could be towed. There was some McGyvering that went into the job. Ross was patient and determined to make it work if possible, and we met with success. When I tried to give him a tip under the table he politely declined. Great customer service, and seemed a genuinely good guy!Additionally when I called the office to give a verbal attaboy, both women who I talked to on the phone were polite. If their service is like this all the time, I would highly recommend them.

Wow, called this company and the man on the phone was so rude.I tried to explain our situation and he stated how are you gonna pay! Not interested in scheduling or accommodating us at all.I was gonna use them but his rude attitude made me decide to tell him I would get right back with him and before I could get the words out I heard him hang up on me!Life saver? Highly unlikely.

Guy on the phone was one of the rudest I have ever spoken to (and I talk with tow companies for a living). Judging from the previous comments, it has been that way for well over 3 years. Do yourself a favor and avoid these guys, the person answering the phone will just make some snooty remarks and hang up on you.

I didnt have to talk to the dispatch since the CHP called for me. As for me, my van was stuck in a drainage ditch off of Highway 9. CHP said they will be here within 20 -30 minutes. I cant beleive he found us in the mountains in 25 minutes. The driver was awesome, professional and very reassuring. He had to do some very unique lifting to get my van out of the ditch without causing any additional damage. Thanks!

Horrible customer service. I called to see if they could check theyre inventory in case if they had towed my car and before she checked she imedeiately said no and hung up on me. I had to call back about 5 more times & she then threatened me. Just horrible service.

Thank you for getting me, my son and brother home from Roaring camp to Antioch after we were stuck there when we could not get a tow through AAA.

The man who answered the phone was terribly rude and just hung up on me all because he said I mumbled. Rude people I dont get it. Its a service company with no customer service.

The Afro American with the glasses was the only friendly guy there.

Called to have car towed guy was rude said he has someone out on medical emergency that he had nobody to help me... So you only have one tow truck??? And if you couldnt help me whyd you answer your phone??? Lifesaver my foot!!

Horrible service, even worse people.