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831 Towing
2825 Mattison Ln, Santa Cruz, CA 95065, United States
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831 Towing

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Me
Review №1

I was compelled to share my experience today because the service person sent to me from 831 Towing was exceptional. His name is Jonathan. He handled the challenging move of my Mercedes Kompressor with ease and expertise, professional and personable!Thank you so much! :)) MM

Ni
Review №2

Had a wonderful experience with them today. Called AAA, they quoted me a 5 hour wait. Called another place, they gave me a 2-3 hour wait. Found 831 Towing, they said 20-30 minutes. Showed up quickly and on time. The driver was very nice and friendly. I would definitely recommend them.

Ju
Review №3

He was exellent service. Do it good job n good price. Call them anytime!

Cr
Review №4

Wes, our driver, was excellent!! Very efficient and kind. He towed us and our car 150 miles back home safely. Thanks Wes!!

Ki
Review №5

The absolute best service. Managed to fix my embarrassment of a mistake and had the patience only you could wish for. Very kind, funny, and professional.

ch
Review №6

My family and I drove from Ky to California and found ourselves stranded in Santa Cruz. I called 831 Towing and they sent a guy out, he was very professional and arrived right we they said he would. I would highly recommend 831!!!

Su
Review №7

What a great place with great people. Best tow company in town.

To
Review №8

I was driving down the street and came to a stop light. A tow truck with this company’s logo was stopped next to me. The driver dropped his used cigarette out the window and started driving. Why contribute to the litter all over? Throw it away you lazy littering man! Terrible and disgusting.

nc
Review №9

Very good service! Tow truck driver (jake) was on time and gave me some good advise about how to fix my vehicle.

El
Review №10

They offer great rates and quick work. I’ve used them a few times and both times they were great.

Mo
Review №11

Very Friendly, professional, and capable. Have used their services more than once, and will hire them any time I can. 10/10

Br
Review №12

Knowledgeable and friendly staff, always very helpful and quick with service

Sa
Review №13

Excellent time great workers very friendly very professional very fast and efficient and they have cool stickers

Jo
Review №14

The gentleman that towed my vehicle was very polite and very efficient. The people in the office that I was on the phone with were also very pleasant. I will go with this tow company again. The prices were also very reasonable.

An
Review №15

Decent pricing, great communication, and quick response!

Al
Review №16

Absolutely the best service in town. Very quick to arrive and professional straight to the point service. Would highly recommend over the other lazy junk R***’s employers.

Sp
Review №17

Very quick to arrive, Kevin was friendly, professional, and super helpful in getting me out of a jam!

Kr
Review №18

Kevin was amazing I ran out of gas on the freeway and he was there in amazing time. Very friendly and kind.

Je
Review №19

We had the most kind tow truck driver help us with our car!!! I would recommend this company and specifically him 100x. I believe his name was Frank!

An
Review №20

We needed an emergency unlock of our car and Andrew arrived w in 10 minutes. He was friendly, fast, and professional. Highly recommend!

W
Review №21

My car broke down in the side of the 17. My insurance company dispatched this towing company to retrieve my vehicle. The driver Troy could not have been any nicer! He was very friendly and professional, and helped us remain calm during the stressful situation.Troy was by far the most helpful person I encountered that night and deserved a promotion!

Ch
Review №22

Nice dispatcher gal, driver his gig

Je
Review №23

831 Towing is a GREAT new company in the area - Not only are they courteous and friendly, but very reliable and time conscious! We will be calling them again in the event we need another tow. Thank you 831 Towing!!

Sh
Review №24

They are very promt and did not charge for extras .... and the re ceptionist sounds hot ... and is hot. Thank you 831....8 letters 3 words 1 meaning ...I LOVE YOU....

na
Review №25

AWESOME WORKERS. AMAZING SERVICE.

Dr
Review №26

They were very professional, solved the problem very quick

Sa
Review №27

Dont know his name but the tow truck driver did a perfect job. Didnt scratch my bumpers when loaded my lowered sports car, and really fast.

Ni
Review №28

They have saved my butt more than once! The absolute best tow company around, and a small, family-owned business.

Mi
Review №29

I’d give them one star if I could because they didn’t do anything for me, they lied to me and cancelled on me without notifying me or my insurance company.I was set up with 831 towing through my insurances roadside assistance and was told to wait up to 85 minutes.After 100 minutes, I called. They said they hadn’t received a call from my insurance until 30 minutes ago, and said it would be at least another hour.So I called my insurance company and they told me they called them 100 minutes ago and that it would be another hour.So I waited another hour, at which point my insurance company called me to tell me that when they called 831 towing to follow up, 831 towing cancelled the call but didn’t notify me or my insurance.Shady, rude, dishonest “services” if u can call it that, because for me they provided no services just wasted almost 3 hours of my life.

Er
Review №30

Its a great place to work good people great service

Jo
Review №31

831 Towing is the silver lining of having one too many auto-mishaps. Nothing but good people in my experience. Thanks guys.

Ge
Review №32

I was so happy when the driver came when they promised. But instead of charging me $110.00 for my tow. Imagine my surprise that I was charged $1,100.00!!! 2 days before my mortgage payment is automatically withdrawn from this account. Wish I had used a credit card instead.You would think they would bend over backwards to make this right. Thx 831 towing. Very professional.

Ro
Review №33

Prompt, Experience and Friendly service and theyre local too.

Lu
Review №34

Very nice people, Helped me get out of a rough situation thank you! :)

Information
26 Photos
34 Comments
4.6 Rating
  • Address:2825 Mattison Ln, Santa Cruz, CA 95065, United States
  • Site:http://831towing.com/
  • Phone:+1 831-471-7311
Categories
  • Towing service
Working hours
  • Monday:5am–12am
  • Tuesday:5am–12am
  • Wednesday:5am–12am
  • Thursday:5am–12am
  • Friday:5am–12am
  • Saturday:9am–12am
  • Sunday:9am–12am
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