I went on Wednesday, September 15th of 2021. I went just before noon and I cleared my whole schedule for the day so I could be most accommodating for the stylists since I did not make an appointment. I came in for a color correction. My roots were growing in a level 6 to 7 warm blonde and the rest of my hair was box dye black. I asked for my black hair to be lightened to the same level as my roots. I told this to the first woman, who didnt understand. Then I had to explain two more times to two other women. i knew what I wanted and I was willing to make some exceptions if I absolutely had to.. I was told that it would be $400 to $500 dollars to lighten my hair. I was spoken down to for being young but I knew what I was talking about. I have never been so upset before. These women spoke over me, talked to me like I didnt know anything, and told me to come back and talk to them when I have more money. They said all they could do was tone my roots, which is not at all what I wanted. I ended up doing it all myself at home for under $50. I am never giving this place my business and if anyone asks I will tell them not to go there either.
Got Lucky and found Gail! Drove a ways to get there but I got the best haircut I have gotten in years! I have been to every price point of salon out there and usually wonder what the heck🙀. Not here she is the best! And this is the first visit to Fantastic Sams for me.
Aurora is the sweetest. Great job and even better shampoo.. my legs were like rubber bands afterwards.
Ok. But for some reason they cant find where they dud my granddaughters hair 3 years ago . They were supposed to do blonde highlights but you couldnt tell anything was done when we left that time. And it cost around $150 so this time I took her to another place
The girls at this store are very nice and professional. I always get a great cut.
Worst experience I have ever had at any salon ever!! I had an appointment at 1:00 pm I was on time and was told by kody that it would be a 20 minute wait. I waited for over 45 minutes and was told I could not get my hair done by 3:00pm. Very unprofessional. never coming back to this salon!!
I went in today to get my hair hifhlighted and trimmed.and let me just say cody is Amazing!!!! Very knowledgeable very freindly and she did an amazing job on my hair...looks like i foundy new hairdresser thank you cody i love my hair and also enyoyed the company i highly comend her to anyone .....
I came in with a photo of what i wanted done to my hair and i must say im more than happy with the results. My hair matches the photo i showed. Coty was my stylists and she did an AMAZING job. If anyone needs color or a certain way they want their hair done shes the one to do it. By far the best place ive gone to for my hair and best stylists by far ive ever gone to.
Been going here for 17+ years! Anne is amazing and only hires the best! Kay is my go to girl and can work magic when it comes to color and style! My hughlighys are amazing.
My stylist Ann, was wonderful. She colored my hair and cut. Very pleased with results.
Store is very clean crew very friendly with no backroom talking from the workers I saw workers outside cleaning property manager even came out to me to make sure I was satisfied
I get my haircut there about every six to eight weeks cant say nice place to go
Kim always does a great job!! been going here for years 😄
I have been seeing Coty for 8-9 years now and love her! I trust her 120% with my hair. She always knows what to do, what color to use or what cut looks best. I always receive so many compliments on my hair! Even my mom drives from Leesburg to see her because she does it right every single time!
Where should I started. I have being going to Fantastic Sams liked a year after Aurora got there.I other words 12 years. I know all the ladies. I don’t have any complains whatsoever about the quality of the work. I feel sad by the fact that since a change color and as a result I had to have my hair shorted, I decided to get hair extensions. Coty did and impecable work with then. But then the last time that need it to removed them and replaced them with another ones, she told me a priced that I thought was reasonable; then liked a few hora later called me to told me that it was going to be a lot more to be precise around 300 dollars. Anyhow I am still hurt since I loved them all. And used to go every week. But that didn’t matter. As to Aurora she is family to me.Yesenia
Anne does my hair and im always happy with the results. Definitely recommend this salon.
Ultra covid-19 safe practice. Easy in. Easy out. Easy on my pocket book 😁.
Love Aroura
The warm friendly service has given me the best experience I have had in a long time. To top it all off, my cosmetologist, Ann, is amazing. She advised me and treated my hair like it was on her head. She cuts, styles and the customer service is unmatched
Ariel was awesome! I showed her a picture of the style I wanted and it was exactly what I got! She did a wonderful job and Im very happy. I will definitely be returning!!
Love my hair dresser (Aurora). Been going there with my family for 10 years. She will not let you go until her work is perfect. I had never been disappointed.
LOVE KIM!!🥰 ❤️ 💞💕💯Shes Sweet, shes Kind, shes Funny, shes Fun, shes Considerate, she goes Above and Beyond, she is just Really good at what she does, shes Amazing, come see for yourself....Definitely, Come in and see her, you Wont regret it, shes the BEST around!🎇🎆🎇🌟🌟🌟🌟🌟💫✨✨✨✨✨✨✨✨✨✨
Walked in late in the afternoon with my mother in law and they were able to accommodate. We enjoyed that the ladies who did our hair were very friendly and obviously knew what they were doing. They were able to offer advice based on what we were looking for without forcing their opinions on to us and they very much understood what we were asking for. Thank you, ladies.
My mother got her hair done at fantastic Sams. By Aurora, It was amazing, better then expected
Have been going to Coty for years!! Great sevice, fantastic color choices & great value!!!
Staff helped with correct products for hair dryness, Gail was really good.Store is just getting ready after the lock down.
Coty is the best! Thanks so much for making me feel good when I walk out the door every day!
Kim took great care of me. Am pleased with my hairdo
Gail is awesome! She did this ombré for me and I’m in love! Not only are the colors on point but my hair feels completely different. Like a whole new head of hair. I’m completely shocked that these kinds of results can be achieved!!! I had a bad experience years back and have been scared to go back to a salon but she definitely calmed by fears! She was open to conversation which I kind of actually needed. Was getting my hair done for a funeral. Go see Gail! Call ahead to check her hours. She has been there 15 years! She doesn’t work every day or at night.
The lady that cut my hair didnt listen to me. My bangs are a desaster. I asked for layers and she didnt do them well. Then she blow dryed and flat ironed my hair and it didnt come out straiht or flat. She was nice but didnt do her job well.
Professional service with a modern, safe, clean and friendly environment.
Great service the most best stylist
Coty is a very talented hairdresser. I am very picky with my hair but I trust her with color, cuts, and hair style. She never fails. All my family loves her. I recommended her to several people and they also had a great experience.
Worst hair cut Ive ever had. Do not go if you have long hair. I asked for layers. No layers except for a small spot on the back of my head and the bottom was so uneven that my mom has to fix it. She attempted to frame my face in the front and cut a chunk out so badly that it basically looks like I have half grown out bangs now. When I showed her what she did she then tried to cut MORE to fix it. Lmao DONT GO
Love Aurora, Minda and the Girls in Fantastic Sams. They are a family run business and treat you like family. Aurora is my hairstylist and is a master with the scissors. When she is not around Minda has done an awesome job as well as some of the others. The owner is Tops. I go to FS because they do an excellent job, close to my house and it is easy to get a space in the weekday mornings, not so Friday, Saturday. Nor in any salon on weekends. Keep up the good job!
Aurora is wonderful. Been going to her for 10 years. Highly recommend.
I love getting my hair cut by Arora!
Kim did a great job in styling and coloring my hair in preparation for a family wedding. Thanks Kim for going the extra mile and ensuring I looked great for the event.
Coty did beautiful highlights and gave me a great hair cut! She didnt rush and actually took her time and did it right. I also had my 3yr old son with me and they made me feel comfortable about having him there, everyone was amazing! I will definitely be back! :)
Excellent Staff, always on time and professional
Zero customer service ! YOU want to charge 300-350 that a top stylist with extensive up to date education / training charges ! Why did you even bother taking this appointment- do you really believe that you qualify for this category of payment?
Great experience here with colorist Gail. Surprisingly low price for foils with excellent results every time.
What do you understand for lite dry? No blow-dry style, no iron, but almost straight Dry hair. They only run their fingers through your hair once with a blow dryer and thats it...
Coty is a fantastic hairdresser! She highlighted my hair in the past and I loved it so much that I had to return again. I wouldnt go to anyone else.
Hard to find a salon that can do a good fade. Aurora is awesome! Definitely recommend.
KIM IS AWESOME, TELL HER Gina sent you :)
Horrible experience. I had waist length thin fine hair and wanted layers added for body and bounce. I left looking like someone put a bowl on my head and cut around it. Gail was the stylist (I use that term very loosely) She has Absolutely No Creativity or an artist eye at all. Maybe she can do a mature womans wash and set or a young child, but no one else should ever get in her chair. It will be Years before the damage she inflicted will be grown out.. Time for very expensive extensions for the bowl cut. This is one of the worst hair cuts of my life. She is not a stylist, as the word indicates, having the ability to create, and the skill to follow through....
Nice place to get a hair cut. Thank you.
Gail was absolutely awesome!!!! I went in Thursday afternoon after almost not going because I had my three young daughters with me. They were very patient with my daughters and did not make me feel like it was an inconvenience to have them there. She listened to what I wanted and gave me exactly what I wanted. I could not be more thrilled with my haircut and will be going back to her for my next one!!!!
Love Kim and the whole crew! Theyre always so attentive to detail especially with my kids
Coty is great! She fixed my messed up haircut from the Mall and made it beautiful. Super nice too!
Always feel like they take thier time and Coty will stay late if she needs to to get the job done right. She is a perfectionists. My whole family comes here even my sisters and their families.
The stylists are very friendly and although I dont always get a great cut here, I found a good stylist(kathy)and Ill keep coming back.
Went in and saw Coti. She is amazing. My color and cut was on point. She was really knowledgeable about all products cuts and colors. Go see her..
The entire team was friendly and helpful. Cut and haircolor looks amazing! I highly reco.mend Kim :)
Great friendly service
Kayla is absolutely magical with my hair, every visit I always leave thinking How does she do This..... Kaylas expertise with color, cuts and those TO DIE FOR BLOW-OUTS will keep me coming back,
I went to go get my haircut at Fantastic Sams in Sanford after work. I only cut off an inch and trim my bangs. I had a coupon for $10.95, so I thought it was worth it since they usually charge $14. Well, I get to the counter to pay and the stylist shows the coupon to her manager and ask if its okay to use. The manager asks her if she included the $5 extra for long hair. She said no, and then told me that I had to pay extra. I dont mind but then she got an attitude and said the policy has been to charge extra since Jan. She also has the nerve to put het hand in my face and say that I dont understand price increases! I told her I just spent $60 on highlights and a trim last month so no extra then. No customer service skills at all. I have been going there since its close to home. My business lost..
Great hair cut and conversation
I had a coupon I brought in for an adult haircut for $11.99 and I presented this at the counter when I walked in.I waited for an hour and a half before I was called back and when I sat down with the lady to tell her I just wanted a trim, 2 off the bottom, she said no. Simply no. That she wouldnt cut my hair. I was a little confused, I thought maybe she meant no like she was going to suggest a better style or something but it turns out she just didnt want to be bothered with cutting a womans hair since it takes too long. Still confused, I didnt know what to say after waiting so long just to be called.When the front desk told her I had a coupon they both started laughing at me. Again, I was too confused to feel humiliated yet, Id never been in a situation like this before. She said she would charge me $7 extra to cut my hair but since I had to get it trimmed for my bday dinner later that night I just agreed since they had wasted so much of my time already. I didnt have time to go anywhere else.I can not tell you how rude the people working here were to me. The lady cutting my hair didnt speak to me once after saying how much more Id have to pay. She spoke over me in another language the entire session and then called a man back to sit next to me so she could also speak over me to him in spanish. Funny thing is, I look Caucasian but my mother is actually from Puerto Rico and I speak Spanish fluently. Which added insult to injury since she made a few slights about me. I still dont know what I couldve done to get them so angry to be so rude to me...She started making weird bangs so I reminded her that all I wanted was a trim and she rolled her eyes and continued on about how picky I was in Spanish. I made eye contact with her and told her (in Spanish) that I understood. She seemed pretty surprised and stopped talking all together but it took all I could not to cry.My total was just over twenty dollars. But more importantly, my experience was terrible. And for some idiotic reason I tipped three dollars. I will never forget how this place treated me and will use this experience as a reminder not to allow myself to be treated this way or taken advantage of again, especially not as the customer. I would never, ever recommend fantastic SAMs for anything.On a side note: I dont know why Yelp says this location is in winter springs but this location is in Sanford near the Walmart.
Aurora is amazing! She been cutting my familys hair for 5 year now!
Aweful. I walked in 1 hour b4 closing. One stylist on the floor, she was finishing a cut. After she was done, a woman came in for her appointment to see her. The stylist asked me what service I needed. A Trim I replied. Well then a lady came in from the back of the salon (a stylist) and the other stylist told her I needed a cut. She replied with a FROWN, I dont want the customer and that she could have me. The other stylist told her that she has a customer in for her appointment. The other one looked at me shook her head and succumbed to take me. When I was asked to come back and have a sit that the other lady could do my hair. Well I stood up and said....... OH THATS OKAY IM NOT HAVING ANYONE CUT MY HAIR WITH AN ATTITUDE.... as I left a small voice said again she would cut my hair......I WAS WALKING OUT AND REPLIED she doesnt need the money obviously and a attitude. Im calling corporate.
Love Arora and Diana.
See Aurora she is the best
Gail was very helpful.
Kim is a rude nasty lady Id fire her in a heart beat...she can go to hell
Yes! Aurora is just great.
Oh lawd stay clear of this place, there Terrible with children! She Butchered my toddlers hair. Very Rude and unprofessional They dont have patience for toddler haircuts!! Will never go back again.
Aurora does an awesome job
Fast and cheap
Meh.
Terrible stylist
Was a little disappointed
Not interested
Great stylists
THE PLACE WHERE YOU CAN GO AS A FAMILY TO CUT YOUR HAIR CUTS FOR CHILDREN, AND ADULTS, HAIR DYES, EXCETERA HAIRSTYLES
Good service