State Farm advised me to get a Wind Mitigation and my homeowners decreased by $700 a year.

They want State farm for 20 years always provide great service and friendly staff

Good info

Great Service

Not very good, follow up on customer service leaves a lot to be desired....

I’ve been With Gail Williams state farm for over 20 years her staff Miss Ashley and Miss Courtney are wonderful

Great people to work with

Im extremely disappointed with this state farm location because they are extremely incompetent. This office incompetence cause my premium to increase because of inaccurate information that someone in their office submitted in their systems. Gail Williams herself is rude and dont care to resolve any issue, she was dismissive of my concerns pertaining to the mistakes her office made. STAY AWAY :(

Very professional and friendly staff

Called never gotten a call back

Great people here

I love the staff here theyre very efficient . I have been working with Dawn and she takes a lot of time to explain things to me and make sure I fully understand my updates/changes to my policy. I highly recommend Gail Williams - State Farm Insurance Agency.

If I could leave less than a star, I would. Recently moved to the area, called this office to transfer my insurance from a State Farm Agency in another state. Thought everything was taken care of. But in the last few weeks, I have been called four different times to sign forms that I already signed the day the switch of insurance was completed, even after one associate emailed me claiming they received the form and I was good to go. Another associate emailed me SOMEONE ELSES MORTGAGE INFORMATION, complete with the other persons full names, addresses, and other sensitive details. (If anyone from Gail Williams office is reading this, Id be happy to forward that email to you as proof of your workers negligence!)Looking for a new agent as soon as possible. Do NOT trust this agency with your business!

Great costumer service!!

I am highly disappointed with the staff here as well as Statefarm as an insurance company.Several times I have been charged from my account without my consent. Every time I have called they have acted very friendly, which I appreciated, but I was never able to get my money back. Also, every time I called them to dispute one of these fees they said I would get no more. And you know what happened? BAM! Another fee.I went to cancel my insurance with them, because quite frankly, theyre dishonest and unsympathetic when it comes to showing it with their actions. You know what happened? I cancel my insurance...I get more fees.I moved out of state and they told me I have to come in person to sign documents. Im not flying from Minnesota to Florida to sign a document. Then I talked to Gail Williams and she says I dont have to sign in person.Also when I talked to Gail Williams on the phone, she said I dont need to do anything (to not get charged again)...I ask her several times with great clarity if I will be charged to my account again...she assures no more charges. What happens. BAM! MORE CHARGES ON MY ACCOUNT.Im not making this stuff up. I have been with them on the phone multiple times and the same story every time...no more charges then I get a charge. Its very immoral.You know what the funny thing is? On Friday I talked with them on the phone and they said the usual no more fees. I go to my account, and well looky here, $17 will be billed in two weeks. How disrespectful of them.It looks like Ill have to both cancel my credit card and bring legal action against them to stop them. Goodness, its like Im dealing with the mob.Take my advice, dont use these guys or Statefarm in general. I could not be more dissatisfied.

Honestly wow, this is some different type of service, they helped me the best they could and even stayed almost half an hour after hours helping me

Incredibly nice and extremely helpful! Wonderful to meet her.

Gail and her people were awesome!

Gail was incredibly professional and courteous, would highly recommend!!

Helpful and friendly service

Too costly