Great experience. SUPER clean and very enjoyable. Owners were very friendly, helpful and knowledgeable. Thank you.

We rented an RV in Alaska. The owners were kind and responsive. The RV was clean and operated great. I would recommend Skye and Outdoorsy! Thanks for making our family vacation amazing!

We have rented 3 trailers from 3 different owners through Outdoorsy. We have had an excellent experience from all three. The owners have been very kind and easy to deal with. The trailers are well supplied with cooking pots/pans and tools. Trailers have been very clean. We have had excellent service and will continue to use them in the future.

This was our first experience with a travel trailer and it was perfect for our little family! Our kids (7, 5) thought the bunk beds were super fun and they loved that they had their own little area. They also really loved that there were movies for them to watch since we had some rain! Jesse was the perfect owner to work with! He was very accommodating and helpful, which made the experience that much better. We are looking forward to booking with him again, we highly recommend it!!

The RV was very nice clean and cozy! Its a pretty new Class C motorhome. It was fully stocked and drove great. We loved it and had a nice long weekend in it. As well, Charles and Brenda made the rental process so nice and easy. They are very kind! Charles is a veteran and so I feel very good knowing I rented and gave business to someone who sacrificed their life for me and our country!! I highly recommend renting this RV from Charles and Brenda. They have to be the most accommodating hosts Ive ever met!

We are first time older RV renter. Outdoorsy has been great! So easy to use and comprehensive for all things RV. We found a Class A that was perfect for us and had a great time! Just learning how to hook up and unhook was fun! Wish we had more time this trip to really meet and enjoy the camp grounds. We plan to rent again and this time be leisurely!!

We had a great experience renting a motor home from Ken & Chris. Our trip to Michigan enabled us to see colors and learn about camping. The inside is just as described with everything you might want to cook and live comfortably. Outside amenities include a Smoky Joe, chairs, a small table and campfire gear. It was an easy set up and we even dry camped two nights having filled up with water at the previous campground. Ken & Chris are great to work with to arrange a rental.

Here is my experience with Outdoorsy. They do not rent independently owned RVs. Eddie and Chris will scam you to your core. They will lie and cheat, to keep all deposits and go after insurance. They lead you on and take advantage of the kindness of humans. They will blame you for issues that are not your fault or in the contract. They are tricky, sneaky, and fraudulent. Expect 90 days of resolution, get a lawyer, and never use them or Outdoorsy. They operate under many umbrellas, so be careful. I would not recommend Workstream or Outdoorsy. Worst experience ever! RV was not as described, RV registration was expired, RV had operational issues, RV was abused well before these con-man tricked us.

Wonderful site to plan your next outdoor adventure. We rented a trailer for a long road trip and it was so simple. Lots of options, good communications with owners and the trailer we rented was well maintained. Made for a wonderful trip. Thanks!

Went to Balsam lakes.Ryan the owner of the trailer was a great help. He made the experience an excellent learning opportunity. Ryan went above and beyond.

I absolutely loved renting from Jose… my first RV experience and my family and I definitely enjoyed ourselves… we got the best sleep ever in the RV in the woods, the beds are so comfortable… I will definitely be booking with Jose again for our annual camping trip…

My brother and I rented a travel trailer out of Winnemucca, Nevada for a week-long desert road trip, and we were very happy with our experience! I highly recommend.

Edgar is a warm-hearted owner. Guided me through the process in every detail. It was hard as a first-time RV renter, but thanks to Edgar’s instructions, we made our 2-night camping trip successfully. The vehicle is clean and in good condition. Easy to operate. Good value choice.

We had an excellent experience from the beginning to the end. This was our family’s first time renting a trailer and Josh was responsive with all the questions we asked. I really appreciated the flexibility and communication he provided to ensure we had a pleasant experience. Pick up and drop off was stress free and the teardrop camper was easy to use, clean and comfy. We (me, hubby and 5 year old) slept really well on the memory foam mattress and the fan worked like a dream. We didn’t even need to use the A/c in August! Overall this was a 5 star experience and would recommend this trailer to anyone. Happy camping!

My family and I had the best experience with the RV. It was our first time traveling in a RV and Ryan made the experience smooth and enjoyable. He met us at the airport and explained everything about the RV and how to use it in great detail. He was always available for questions and would respond right away. The RV definitely lived up to the photos online, it is a newer model and it is very clean. The RV comes equipped with all tools and cutlery needed for cooking and dining. Upon requests Ryan provided towels and bedding for the beds. The outdoor lighting and speakers was a plus and a nice touch when hanging out at night at the campsites. We traveled to the big five parks over a week and we never ran into any problems with the RV. We felt very safe and comfortable at all times. There are a lot of cabinets and storage areas for your clothes and items. One of the main reasons I chose this RV was because of the bathroom, it is fully equipped with a functioning sink, toilet and shower and has a private separate bedroom with a pocket door. Overall we had an amazing experience with the RV that I will never forget. I highly recommend renting this RV and would do so again if we travel back to the St. George area and a big part of that was due to Ryans great customer service and friendly demeaner.

These guys know how to take care of people. It was a great experience working with Vicky and Hans - super people!!The van was also perfect for our trip. We had several adults and a couple of small children. We had plenty of room, the van drove well, and handled the mountain terrain just perfectly. They even provided some cars eats, a heavy duty cooler, and some bear spray. Need a van, do not hesitate to partner with these guys, you will not be disappointed.

Renting an RV through Outdoorsy was a great experience. David was awesome, he made it very simple and he was extremely flexible considering we made some time changes. The RV served us wonderful. We were a party of 4 adults staying at the Bryce Horse and RV Park in Cannonville. David delivered and set up the RV and met us upon arrival. The RV is clean with all the necessities to make it a glamping experience. The RV well stocked with essentials and some extras. The a/c and heater both worked great. There was plenty of room for our personal stuff and food. Loved the two bathrooms and separate sleeping quarters. David then did the check out with ease. David was wonderful through the entire process of questions, booking, more questions, texts, flexibility, set up, check in, check out and take down.

Renting through Outdoorsy was great - we found a perfect RV for our family and dog, and the owner was friendly and very easy to work with. He delivered and set up the RV at our specific campground site, and then picked up at the end of our week. Honestly, it couldnt have been an easier camp experience. We will definitely use Outdoorsy again!

Dennis and Barbara where great to rent from friendly nice people camper was clean and Dennis was there when we need a little help to get things set up I will rent from them agian so easy

We had a great time renting from Vic and Denis. The trailer was clean and well maintained. Also a big plus was that the trailer was delivered and picked up to and from our campsite. It was great to have a cool air conditioned trailer during a heat wave. We would definitely rent from Vic and Denis again!

Finding and renting an RV for a horse show trip from Ocala FL to Guthrie OK was easy using Outdoorsy. The owner of the RV was easy to contact through Outdoorsy. He brought the RV to the horse show facility show grounds, set it up and waited for our arrival to show us the ins and outs of his RV. He programmed the Dish TVs for us and even hooked up a water filter for the entire RV. I would highly recommend this owner and RV. Im sure all Outdoorsy rentals go as easily as ours.

First time using Outdoorsy app. Travel trailer was great, no issues with host -great host. Outdoorsy customer support was friendly and explained fee structure. The fees are a bit much and redundant because you have to pay outdoorsy then pay the owner fee…kinda expensive when you factor fees, deposits and more service fees, at the end of the day it feels like I paid way more in fees than in the actual rental… but great experience…. Maybe be more inclusive with fees to limit the amount of charges. I am not a fan of the fee structure so be prepared to charge way more on you credit card and hope you get most of it back when you return rental. Over all great experience, but fee structure needs revised!

This is the second year we have rented from Mark and Kelly, they are the best!! They have great suggestions on where to camp and fish, the RVs are clean and well maintained, we are already planning our trip for next year and will definitely be booking with Mark and Kelly again.

We rented an RV in Vermont and unfortunately we had a horrible experience! The RV wasnt available when it was supposed to be and we had to wait two hours. The check engine light was on the entire trip. The bluetooth didnt work, TV didnt work, hot water didnt work, etc.When we returned the owner kept our deposit and weve still been unable to resolve our matter with Outdoorsy resolution team. Were still trying to get our deposit back and its been 8 weeks.

Tha camper was in excellent shape. Provided us with a great camping experience.. I would advise renting for a good time. Camp at Beaver lake in Arkansas. Camper was delivered set up and came back to pick up.

First time renting from Outdoorsy. It was so easy and I got the best little teardrop trailer. The owners were extremely helpful and the nicest people you will ever meet! Cant wait to hit them up for our next adventure!

I rented a very nice Class B van from a great guy on Outdoorsy. Everything went well, and I appreciated the opportunity to rent a small RV as part of my decision making process about what to buy next.That was all great, and the price the van owner charged seemed fair, but with fees,, and crazy high insurance, overall it was way too expensive. I have my own rv and multiple personal rv and auto insurance policies but was required to pay over $400 for Outdoorsys insurance for a 3 day rental. Seriously?

Recently had a family gathering in Colorado to attend, when out of the blue, the owner of the rental equipment decided to cancel my reservation at the last minute without informing me OR Outdoorsy. Obviously, this was the worst scenario one could ever envision, but Outdoorsy and their reps stepped up to make sure my families trip would not be hindered by this action. Outdoorsy, though not at fault for this situation, provided alternatives accommodations that I could choose from (actually upgraded RVs), handled the arrangements with the RV owner, and incurred the financial cost difference to boot. Outdoorsy turned a very bad day to one that was very uplifting for me and my entire family.I personal want to thank all their reps who handled this crisis on my behalf. By their sincere conduct and with the utmost professionalism, Outdoorsy restored my belief that there are companies with actual caring people, willing to put their customers above all else and to especially the almighty dollar.

Awesome dealings with Mat the owner, the unit was great and comfortable, will definitely do it again, thanks May.

My boyfriend rented our first trailer through Outdoorsy and had a great experience. Not only was the site easy to use, it included options that other sites do not, like if it is festival friendly, animal friendly, etc which came in handy since we were headed to a music festival for the weekend. Outdoorsy sent emails in preparation and even sent reminders when your trip was getting close, what you may need or things you may not think about, like taking before and after pictures to cover you in the case of damage being reported. I would definitely recommend this site for trailer rentals any day of the week!

Alexandras camper was perfect for 2 adults and a pooch. Pick up and drop off were really easy and she communicated well before, during and after the rental. I highly recommend!

Just used this site for the first time and recently returned from a long weekend getaway. I loved having an option to rent an RV. The app makes the process so very easy. I even chatted with Customer Service online and they were so easy to work with. Highly recommended by this fam!

Great RV and people. Will definitely be renting again.

Terrific experience renting from Stephanie and Jeremy. They made the process so worry free. The RV was easy to drive and felt like it just came off the lot.

Great company to rent thru! They were very responsive and helpful throughout the rental process. Thanks Camper Jim for allowing us to stay in your great camper!

My first trip with Outdoorsy was smooth and easy. I had no idea about how to rent an RV; however, the Outdoorsy app made it so simple. I will definitely rent again.

It was a good experience. The list said it drives good. No it did not. Was not fun driving but everything else was good.

We had a great experience throughout - app was easy to use and the booking process was simple and intuitive. The owners were great, and delivered the trailer right to our campsite. We will use Outdoorsy again for sure!

Great experience with our first RV rental. We will certainly do this again. Easy and fun!

Great experience. We rented a van for a 5-day national park trip and the experience through Outdoorsy was smooth from beginning to end, the owners were responsive and great, and the van had everything we needed.

Great 1st experience! Very easy to book a rental. The app walks you through the process step by step and we found a great person to rent from.

Seamless process, great communication with the owner, will definitely rent again!

Outdoorsy was a very easy way to plan our camping getaway. I would recommend this app to all of my camping friends.

Its easy, affordable, fun, and reliable. Ive rented twice from different owners and both have been terrific! Outdoorsy is where my trips begin 😊🏕️🥾

I booked a two month trip for a high end Motorcoach via Outdoorsy. This review is for my opinion of Outdoorsy as a service and NOT the owner of the RV. The owner and the RV were fantastic. Booking through outdoorsy overall was not a pleasant experience. A couple points 1) most of the customer service reps I dealt with don’t understand RV insurance, math, or their own policies in detail. 2) Three times when trying to make the original booking the total charges they wanted me to pay were way off from what the owner was charging me. (Multiple thousand dollars) I had to show them the cost breakdown myself and explain how to add?!? Insane. 3) their booking fee is intentionally kept vague from a renters perspective. They want to charge on a percentage basis of the total cost which is criminal. I modified the original booking dates (extended) and to them that meant they should get paid hundreds of dollars. 4) they refused to add a driver to the insurance coverage because we tried to do it one day after the two month booking started. We were only told on the third call to them this was the issue. Other reps just said we needed to resubmit the license picture for approval.Overall it served our purposes and we got the RV we wanted but in the future I would definitely look to take Outdoorsy out of the picture when booking. I’m fine with paying for good service but not paying for poorly trained reps, inconsistent messaging, and price gouging. They took a huge fee from the owner too!9/9/2021: As requested I reached out to Outdoorsy providing them all my details.9/10/2021: Outdoorsy followed up on my details and said they looked through my records and history with their reps and would address the problems they agreed existed. Hopefully it will help others to have a good experience using their platform in the future.

Trailer was clean with lots of room and storage. Ryan was very helpful be our first time renting a RV. He took time to show us how everything worked. Will do it again for sure!!

Great experience. We rented an RV for a 3-week national park tour and the experience through outdoorsy was smooth from beginning to end.

We had a wonderful trip!!! The RV was very nice and the owner was just awesome!! Any questions we had she answered! We will definitely rent from them again!

The first person I rented from cancelled my camper week before my trip. Her name was Britany. You can not review this person unless you rent from them. So I was not able to give them bad review. I was lucky to find another rental at last minute but I paid a very high amount compared to rental companies that rent campers at assateague state park. You do not get the service and experience of a rental company from a private individual. Especially ones that are new at camping. The ad said fully stocked kitchen but no pots or pans. By the time outdoorsy adds all fees, very expensive. The owners were very nice and tried to be accommodating but had never dry camped so never had experience with the issues I had. I could not get water pump to work with battery fully charged or generator . Had other experienced campers look at it also. The owners said it worked for them when they got home after being plugged in for awhile so maybe battery issue. They said pots and pans used to be in camper and someone took them. Then check before renting that items are there. I am an experienced camper, have had a camper for 25 years .

Very friendly and informative service. Excellent communication throughout. Would definitely use Outdoorsy again

Fabulous place, to rent your RV, prompt, friendly and considerate customer service, each time. Very informative. Strict Covid requirements takes the pressure off your vacation enjoyment.

We had a great experience renting a privately owned RV through Outdoorsy. We had zero issues and are very relieved. We previously had a terrible experience with their competitor RV share - we encountered an unethical RV owner who confirmed a reservation without a conversation and refused to cancel it for us within the one hour grace period. Rv share did nothing to help us recoup our money. Our bank had to. Suffice to say we will never do business with RV share again. We got lucky with Outdoorsy! We’ll be back!

The people I rented from were great but outdoorsy sent me an email almost two weeks ago saying my deposit was going to be put back in my account and still nothing. Its crazy I feel stolen from to tell you the truth

Gary & Lynette took great care to exceed our expectations, The camper is beautiful, stocked well with all your needs and very clean.

Ian was easy to get ahold of and provided a solid camper van. As a first time renter it was a great experience, will highly recommend Ian to my friends.

In my experience, always find top notch owners renting out great RVs. But what’s also great, is that the Outdoorsy platform is supported by a great team. If you have questions, no long waits by phone, great responsiveness by email, clear communication and friendly exchanges!

Our experience renting this campervan was superb! We loved the van and our host was very helpful!

Outdoorsy is the best place to rent RVs. We rented through them and when the trailer we had secured was canceled the day before our planned trip due to the wheels and tires being stolen, they found a replacement far better and paid the difference of rental fee. Their customer service is above & beyond. I will always rent RVs from them.

We were very satisfied with our rental from Outdoorsy and RV Pirates. Bonny (our RV) was very clean and in great condition. We had four tall adults all fit comfortably in the RV and travelled from Los Angeles, CA to Moab, UT and back! Any questions we had before and during our trip were promptly answered and we could not have asked for more friendly service. Highly recommend!

Great experience. Outdoorsy made the process really easy and stress free. Great website for RV renters!

The RV was fantastic and the family had a great time. Thelma was very helpful through the trip and prompt with responses.

The RV winnebago we rented had incorrect tires. They could have popped at Any time!!!. Super unsafe. The owner didnt seem to care when we made them aware. Unfortunately we did not see this issue until we were backing up. All RV tires need to be E rated. Be aware please.

I rented a trailer via Outdoorsy around May 14th and cancelled the reservation on May 29th. The reservation was for the last week of July. Outdoorsy kept my entire deposit (>$650) despite the fact that it was supposed to be ~$280. The $280 figure came from a chat with Outdoorsy. I even e-mailed the owner without any reply. I find this unethical and would not recommend anyone use them. I am still waiting for a reply from them so I will alter this post if they every call me back.

The team at Outdoorsy.com deserves all the stars!! We had secured a rental with one of their owners months before our planned trip. At the last minute-I mean the 11th hour-our original rental was cancelled due to mechanical failure. The concierge team stepped in to help, and we found the perfect replacement just in time!! The Outdoorsy team took care of everything for us, including covering the additonal cost for the new RV replacement. I would rent from them again and again!! If we ever decide to purchase our own RV, I would use Outdoorsy.com to rent it out without a second thought!

Very happy with Outdoorsy, good customer service, professional and reliable (after having a bad experience with RVshare)

Russell and his wife are great! We had an excellent time renting their camper trailer.

Great site! We rented Little Lisa from Dan and the experience was amazing!

I had a great experience renting a Mercedes Sprinter from Swiss. Went up to the Gorge for a concert and Kiteboarding with some friends. I had never driven one before. I got over 19mpg...passed all the RVs up the hills...It was a great experience. I had thought about buying one, but my needs change depending on what kind of trip I am going on. I think I may just use this site and rent instead. Swiss had wine and coffee...sheets, towels, even beer in the fridge...I was very impressed. I highly recommend him. I somehow pushed a button and turned on the heater in 105 temps and couldnt figure out how to get it off. I texted him and he immediately responded and guided me on how to get it off. Great response time...and super convenient pickup and drop off near downtown Bend.

Upon discovering the outdoorsey website i thought it is an incredible way to have a camping vacation at my location of just. And finding jesse and the fact that they deliver a practically brand new camper tha have every comfort of home to glamp Jesse delivered and set it to hall the hook ups and even had A/C

Outstanding website for renting RVs. We had an awesome experience.

Found a trailer here local that was nice, in my price range and very comfortable. Will be using it again

RV was wonderful and the host was responsive and very helpful.

Outdoorsy is an excellent platform to rent from. I had an amazing experience with Outdoorsy and the person I rented from. Looking forward to using them again for an end of the year trip!

Had a 1979 RV booked for 4 nights through Outdoorsy. Loving the idea of having an older RV, we went to pick it up from the owner Andrea. Up to this point everything is going well. Upon inspection of vehicle however we are immediately concerned with the condition of the RV as one of our group is a red seal mechanic. To name a few of the defects:Broken side mirrorBroken shifter, so you do not know if you are in park, neutral, reverse, etc.The vents dont work.Only the high beam headlights work.The speedometer does not work properly so you dont know how fast you are going.When Turning a very bad clunking noise is heard.The alternator belt was squealing so badly that kids on the side of the street where covering their ears when we drove it around the block and the belt noise would not go away even after the vehicle warmed up.We brought the RV back to the home and politely explained the defects to the owner. She told us that she had tried to book it into the shop to get the alternator belt tightened but could not get it in before our trip.We explained that there were too many things wrong with it and we did not feel safe driving it. She insisted that there was nothing wrong with it and after only a few minutes of conversation a man came out from her house and very angrily approached the vehicle. When we tried to explain what was going on he would not even let us talk and started yelling at us saying No refunds! There is nothing wrong with the vehicle and you better get the F**K out of here before I start swinging. He threatened us several times and while we were moving our equipment back to our vehicle he was yelling things like You guys are some ugly F***ers. Get the F**k out of here.We were supposed to leave for our trip the following morning and now had no transportation or accommodation and the entire trip was ruined. We couldnt even work something out with the owner about possibly getting some stuff fixed quickly and postponing the trip as we were in fear for our own safety and did not want to go anywhere near the house.We went and filed a police report and contacted Outdoorsy and they told us we had to talk to the owner to come up with a resolution on how much money if any we would be refunded. This has been one of the worst experiences of my life and Outdoorsy has been extremely unhelpful with the whole situation.

Outdoorsy and our host were amazing! Definitely recommend!

Safe, professional and dependable RV rental site

Absolutely great trailer rental experience.

It worked out great everything was as expected

Great experience renting an RV and camping with family

There is always something happened unexpectedly. But this scratch/dent would cost you $1052 estimated by their so-called claim team.then THEY WILL TAKE YOUR MONEY FROM YOUR STORED CARD ON FILE DIRECTLY WITH OUT LETTING YOU KNOW.and they will not answer any questions or reply your email.DO NOT RENT RV ON OUTDOORSY. Unless you thing you will be a lucky one.Worst of Worst.

BEWARE.....this company will NOT protect you if anything with you rental goes astray. We rented a newer RV, everything was great....until we were 3 hours from home and the RV broke down. Long story short we sat on the side of a busy interstate for 7 hours with NO power, NO water waiting on roadside assistance that we paid for with the rental. The RV could not be fixed on the side of the road and ended up being towed (now 10 pm at night). We were totally stranded....3 hours from home, with children. Made our way to a hotel and had to pay for a room and then pay for a way back home the next day as the RV was at a repair shop for an indefinite amount of time.Throughout the entire process I called the owner as well as Outdoorsy. Neither had a plan or solution. We were totally stranded. Outdoorsy should have plans in place for this sort of event! This was no fault of my own and yet I had to fight for weeks to get a partial refund (Im still out of money for hotel room, rental car & campsite that I never made it to). I have never spent so much money to go NOWHERE.This company has terrible customer service. They will not protect you. BEWARE.

Truly the worst customer service Ive ever had. Outdoorsy is a disorganized company that really has no idea whats going on. From spending weeks getting information about if my unit is actually insured, to erroneous booking, wrong prices and an unusable app, theyve got it all.Their customer support team is really absolutely horrible. You get pushed off to agents who havent read any of the past history or your most recent messages, multiple times a day. I have been trying to speak with a manager or management member for days and have been through 7 agents, each of whom Ive had to start at the beginning with. Its almost unbelievable...

Just booked my first trip through outdoorsy a couple of weeks ago. The RV owner canceled on me the day prior to the trip via text, less than 24 hours notice. The RV Owner did not cancel it on Outdoorsy, so I currently have the full charge to my credit card, and am still in need of booking something else with less than 24 hours of notice to not ruin my whole vacation, with my card already being charged from the previous booking with zero help from Outdoorsy besides a *possible* $50 credit. 0/10 recommend.

They made it really easy for us first-timers to find the right RV for our trip. We were lucky that the RV owners we matched with were super friendly and helpful. They said they would never have gotten involved with renting out their RV if it werent for Outdoorsy taking care of the contracts, insurance, etc. Its very easy to way to try RV camping without making a huge commitment. I highly recommend it, especially if you have kids.

The UI proved unbelievably challenging. The filters do not work at all as most RVs listed in the dates chosen were not available or within the price range.When I finally found an RV that was available and was within my price range, I went to book it. After messaging the RV owner to confirm, I did not hear back, and after 24 hours, the booking expired. Strange, but it happens I guess. I go back to the drawing board. I find another one that I like and try to book it. This time, after waiting several hours, the owner tells me this RV has been sold. Odd. Not sure why it would still be listed. I try again. 3rd time is the charm, right? After booking the 3rd one, I try to message her and tell her how excited I am to be able to rent her RV. Silence. 24 hours go by and the booking has expired. At this point, I am exhausted, but also starting to get desperate.Trying to navigate the many duplicate listing of RVs and the RVs that show available only to not be, I am left with mostly bad options. I see one that has mixed reviews, but red flags written all over it. The listing seems to be a possible bait and switch as the RV and owner are not what is presented on the site. Skeptical but desperate, I reach out to the owner hoping to see if perhaps the bad reviews were not justified. This is where things get messy.I get a response via text message from someone and they say that the RV is available. Still skeptical, I ask some follow up questions, I see that this women is actually quite friendly. Willing to overlook the bad reviews at this point I go ahead and book. All set, right? The next day the lady follows up saying I did not actually book. after some back and forth, I realize that this woman is not actually from the RV that I was looking at. Her RV wasnt even listed for me to see.I immediately call Outdoorsy support to see if they can sort this out. After several rounds of asking for the manager and being told canned answers of yes I understand but I will not help you, I am left with a supervisor who has no desire to help. I am now stuck with no remedy.Overall, the UI is very buggy with logical flaws, the listings seem mostly fake, and the service was non existent. I recommend you STAY AS FAR AWAY AS POSSIBLE from this site.

I had $2100.00 pulled from my account after I paid for the insurance plan. Only damage observed by the owner and I was 2 cracked tail lights and a cracked bathroom exhaust cover from a hail storm that would have hit the rv anyway.

Rv rental owner diana and will with 2016 Newmar Sport in brookings doesnt follow rules or state mandate on covid... will and diana will send you nasty eat a d*ck reply when you ask them. They also post ads to bypass outdoorsy once you contact them....

I wish I could say we had a good experience, but this company will absolutely fail you when things go awry.The majority of the fee you pay them is for “comprehensive insurance”. Well, we had a huge gust of wind suddenly whip across our camping site and it tore the awning fabric. No other damage. Just that.But to replace that material, according to the owner, is $900.Okay. “Hey Outdoorsy, here’s what happened.”From them:“We don’t cover that.”Us:“Why? You sold us comprehensive insurance that we paid $300 for.”It’s been weeks and we still can’t get a response. We gave the owner the cash because we wanted to support him, but Outdoorsy abandoned us both.Enjoy your rental, everyone, but know that this company will stick you with a bill the moment it is inconvenient for them. You are not, in fact, comprehensibly insured.Be wary of these people. Their policy literally states “coverage in case of wind storms” and they still made us pay.

I think that this is a great service for owners of RVs and people wanting to rent but the company behind the rentals is sorely lacking in customer service. I had a rental that turned out to be from a hostile owner. When I contacted Outdoorsy customer service (after 90 minutes on hold) I was promised all kinds of support. It never materialized and when the issue went to claims (a tree limb fell on the van) they totally dropped the ball. There are two claims departments (interior and exterior) and neither knows what the other is doing. I got caught in a cycle of no one responding. I repeatedly requested contact from a supervisor from both departments yet no one ever reached out to me. Before I could even see the repair estimate for the damage I was thrust into arbitration. This was a needless situation as I know there was damage and I just wanted to pay for it but that wasnt afforded to me. Even if you take the outdoorsy insurance it doesnt guarantee an easy outcome nor that you will be able to SPEAK to a live person who has any information. Prime example of a company that grew too fast without providing the necessary supports to their clientele. I have to really consider whether I would use Outdoorsy again due to their lack of customer service.

Outdoorsy just kept my entire security deposit of $1500 to pay to replace a previously broken, 10 year old fixture on an RV that the owner admitted to me had previously been broken and repaired. Now I pay for a new replacement. How convenient. Chance of renting from Outdoorsy again? On a scale of 1-10 I give it a -4. I have appealed the claim but the chance of that being successful is again -4.

Do NOT rent from Outdoorsy! They do not care about their renters whatsoever. My family planned a trip back in January. Because of COVID-19, we decided not to fly, and to rent an RV instead. So in May (2 months ago), I researched an RV, and rented one at the average price. Now, less than 2 weeks before my trip, the owner told me that the rate we agreed upon 2 months ago is wrong, and that his summer rate is $112 HIGHER, almost double the previous rate. Hes willing to cut me a deal and only raise it $62/night extra. This increases the cost of our trip by almost $1000! After 2 days of calling, emailing and live chatting Outdoorsy, I finally got a response. They say its within the owners right to do that. What? You cant change a price AFTER both parties agree and I pay my deposit. Now, less than 2 weeks before my trip, there are very few alternatives left to choose from, plus, Outdoorsy says I will lose all the money I paid already if I cancel. This is absolutely ridiculous. An airline cannot change the price of your tickets AFTER you buy your ticket. Please, save yourself the stress, anxiety and heartache, and avoid Outdoorsy!

The insurance part is even more of a gotcha than with rental cars, mandatory and with massive markup. It adds fully 50% to quoted prices. Regular commercial places end up being much cheaper.

Best App ever 🏕

Outdoorsy is like Uber/Lyft/AirBnb, you are dealing with owners of RVs that can be trustworthy or not, so remember that. The option to connect with them via this company is appreciated and the Damage Ins. seems pretty good if ever needed.

Unfortunately, I have to agree with the reviewer that said they have horrible customer service. I think Id actually restate that to they have no customer service. It is virtually impossible to actually speak with anyone at the company. Great concept, terrible execution. Very sad......

Its a great idea. We made 2 reservations and the owners never responded. Since the reservation gets auto booked (paid) if accepted and held up for 2 days waiting for a response, I decided to start messaging owners to confirm availability before attempting more reservations and again no response from 5 owners.Outdoorsy needs to prompt owners to keep their listings and availability accurate and delete the ones that are bogus.

The trailer and the owner were fantastic but the fees were almost 35% of the rental what supposed to be $140 a night was actually almost $200. $60 a night for fees and taxes I could have rented a really nice house i would recommend renting an RV or camper just not from OUTDOORSY they take too much from the renter and the owner

The rental company I used to book an RV took my entire $1,000 deposit well after the allowed date in the contract and without any reason or proof of damages. Outdoorsy moved my claim from person to person for days and more than a week later I received no support. There is no way to call the claims department. There is zero customer support from Outdoorsy when you need it the most. However, they will give away your credit card information and let the companies charge it as they wish. Do not book with Outdoorsy, book with a company that believes that its users have rights and privacy of their credit card information.

The company deserves a 0 but thats not an option. Their customer service is the absolute worst, they dont care about the customer at all. I had an issue and could not get anyone to return any of my numerous emails and voice mails. Cannot say enough about this companys incompetence!!

I looked into RVshare first and renters would not respond fast enough. some even took a whole week before replying. everyone I had questions from in Outdoorsy were super fast in responding