I never thought I would say this but I am. I look forward to going to the dentist! Everyone is so friendly and kind which helps make me feel comfortable and relaxed as soon as I enter the waiting room. One gets the feeling that you have entered and are part of the home of a big happy family as the staff jokes with each other and the patients that are there. All the newest dental high tech equipment is used which is a learning experience in its self if you have been going to a dentist for decades like me. If you are looking for a new and better dental experience this is the place to come.

My hygienist Mimi is professional and caring, always concerned about my comfort. She answers my questions and advises me on my oral hygiene routine. Shes been great.The office staff are always friendly and helpful.

I would highly recommend 19th Ave Dental Excellence to anyone looking for a new dentist for the first time in awhile, or anyone looking for an upgrade from your current dentist!! From Sheryl and Maria up front answering the phone and taking care of my insurance needs and scheduling, etc, to Dasia the dental assistant, to Dr P., my experience has been significantly better than my last dentists office!!! Everyone is super nice and helpful, and I could tell immediately that Dr P. Does excellent work!!! I now feel 100% reassured my dental health is in the best of hands, and thats a great feeling!!!!

The staff team members were friendly and the dental assistant was very good in explaining the procedures before working on me. All in all the doctor took thorough examination and gave me an excellent recommendation on course of actions to take before my return visit.Thanks team,Kelly K.

Ive only had 1 cavity in my lifetime until I had chemotherapy for cancer. Suddenly I had 4 cavities and one required a crown. I had tons of questions because this is all new to me and the staff answered every one. I felt no pain through all the procedures! Its state of the art dentistry.

I had a deep clean done thereBy Mimi.fortunately for meshe made everything go goodWith her experience, professionalismAnd made it go great for me.All went better than expected.Thank you. MimiAnd staff, staff is. also greatAnd friendlyThank youRalph Cisneros

Great dentist. Friendly & professional staff. Highly recommend.

My experience has been great with the dentist and staff they treat you as a family and listen to your concerns. Wish the office was updated more and had better equipment but other than that its a good dental office.

I’ve been being cared for by doctor Kiisk and his hygienist Gilbert for approximately seven years. I feel they are two of the best in their respected fields, and am grateful to receive care from them and the friendly support staff too.

Love this dental office. They’ve taken great care of me and my family for years.

Great place. Love the staff!

Friendly atmosphere and patience providers and staff are top notch.

I want to share with those considering 19th Avenue Dental Excellence a letter I received from Dr. Kiisk, the owner of the clinic because I think it shows who he is. I went to his clinic twice for teeth cleaning - first in 2018 and second in 2019. In both visits, the clinic offered treatments for my dental conditions involving cavity but I did not accept; I received cavity treatment from my previous dentist in 2007. Unfortunately, the procedure caused complications in a week, resulting in loss of a tooth. Since I had not had symptoms at all before receiving the treatment (the x-ray results were the only evidence of the cavity) but the treatment resulted in tooth ache and loss of a tooth, I wanted to wait this time.Instead of trying to persuade the patient, however, Dr. Kiisk simply discharged me from his clinic by sending a letter. I was totally blindsided when I received his letter. In both of my visits to his clinic, I have never met him as he said, Your records indicate in the letter; my teeth cleaning was done by dental hygienists. Without directly seeing a patient, I am not sure how one can talk about doctor-patient relationship, which he mentioned in the letter.I am a health care professional seeing patients and teaching at a university. If we have patients who do not follow our treatments, it is our job to help them follow the treatment by working closely with them. This is also what we teach our students both in classroom and in clinic. If a doctor abandons patients who are not receiving the treatment he or she believes necessary, can this doctor be really called a doctor?If this is the type of care you are looking for, I still have one more to share with you. In both visits, I was offered an oral cancer screening test. However, I had to decline it because they did not know the basic information on the test; when I asked what sensitivity (true positiveness) and specificity (true negativeness) of the test was, they did not seem to know even the concept of these basic measures of a test.

Doctors Kiisk and Pronstroller are unfailingly patient, available, and knowledgeable and helpful. Their support staff is similarly, friendly, helpful and resourceful. My family have been patients for many years & we intend to always be.

I don’t have any complain about my dentist (dr.P) and the front desk (Maria) they’re nice. The problem is with other staff that’s saying they are to busy to call the insurance company to confirm my benefit. They always charged me wrong and made me pay more than what I should pay. They don’t want to take times to confirm your benefits with the insurance company.They want me to call my insurance to ask them a confirmation letter. My insurance faxed them the paper twice and the staffs keep saying they didn’t get it so they canceled my appointment. They are very rude if you have a problem with the charges, they don’t want to hear it. The owner should give them a new training to refresh their customer service and how to read the benefits. Please make sure with your insurance about the coverange, because it seems the staffs just generalized charges without looking at your benefits into details.

I always have good experience when I go. They have a good atmosphere and very nice people.

You shouldnt trust a place that most of their 5 star reviews, are from individuals that have only 1 or a few reviews. I got a bunch of dental work done here years ago because they accepted my insurance, was near where I lived at the time, and I was in dire need. Well turns out one of my root canals was drilled too deep back right molar and my new dentist has to get an oral surgeon to come in and clear an abscess that has formed because of his mistake, new info: they couldnt save the tooth because of the infection and bone loss and had to remove the tooth, You can see the filling material like a tail hanging out of the bottom of the root, several mm long (thats just negligent work). I thought something was wrong but what do I know. Another crown he installed cracked because he didnt fully clear the cavity didnt set the crown properly leaving an odd lip, and damaged the tooths root too, had to have that tooth extracted. So save yourself future pain and money and teeth and keep researching your dentists. Or go to Mexico and get quality work cheaper than even after insurance rates, and get a vacation out of it too.I should tell you it was Dr. Kiisk that did the botched work.

This is the most unprofessional dental office we have ever had the misfortune of coming in contact with! It seemed that the dentist was more hell-bent and intent on increasing the cost by adding to the list of dental procedures that would be required as opposed to what was best for the patient! Again upon leaving a very unprofessional woman we believe her name is Cheryl came out into the waiting room to discuss all of the costs and all of the procedures in a public setting how unprofessional is that? So their primary focus is on what dollars they can extract from the patient! They do not care about your privacy and apparently they dont recognize HIPAA laws! Beware this is not an office that conducts themselves in a professional manner we just received a call about an appointment that we were never made aware of! Most Professional Medical or dental offices issue an appointment card so that you know what time and what day your next appointment is not to mention to find out if its acceptable meaning does it fit your calendar as well! Please BEWARE! There are many great dentist in San Francisco this is definitely not one of them!

Doctors are very professional and the staff are very courteous and easy to talk to.

I have been an client there for at least 3-4 yrs and returned because they are friendly, provide tips from their own personal experience and provide the service on time or close to your appointment time.

Great dentist. Clean and comfortable office.

Horrible customer service. They were 45 min late for my appointment with no apology. Will not recommend or go back.

Quick and professional

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