As a client here, the staff is great, the leadership is great, and the Social Workers are above par! Ive had a very good experience here, even through this horrible pandemic. Thank you.

This place is awesome but in the wrong area. No one stands a chance of getting clean and sober because of the atmosphere that surrounds the place. The city should really reconsider moving the place somewhere else. It would be more safe for the clients. The staff is nice.

Medical Respite is a partnership between Community Forward SF and the San Francisco Department of Public Health (DPH). Together, they provide respite beds and sobering facilities, along with temporary housing and specialized support services, for medically frail people impacted by homelessness.Client Safety Services at this site is operated by the competent professionals of St. Anthonys. As anyone familiar with St. Anthonys Dining Room can attest, the staff are trained to defuse situations safely, keeping in mind that their role is not limited to simply employees - they care for the safety of ALL individuals while protecting the properties under their care. Any it is a huge role they play in the operations at Med-Respite. I want to make absolutely clear they are NOT mere security.I have had the opportunity to observe several members of the Client Safety Services (at Med-Respite) interact during emotional, intense, and volitional outburst and clearly their training is a level that any human being could appreciate and even applaud. The goal being that everyone is always SAFE. EVERYONE!And while they never lose sight of their own personal safety, to anyone standing on the side line and observing, you have to ask yourself where did they get their training? They have the protective training of law enforcement, the swiftness to respond of a fire department, and handle all situations with the professionalism and patience of a LCSW! And even when tensions escalate, additional skills quickly come into use. Never - Never forgetting their objective - their goal. Or even their purpose. You see, it would have been cheaper to just print security on everything. Sew a patch on a shirt. Client Safety Services is the NEXT GENERATION here TODAY. And you know what? Everyone went home safe to their family! More organizations could benefit from training that takes variable factors into consideration - and processing information at lightening speed.There are 2 people in particular I want to say a heartfelt thank you for your dedication to keeping us all safe in and around the buildings which you service. It is your level of commitment to ensuring that everyone is treated with respect and dignity in the course of performing a job that (trust me) many can not do.To Lonnie, you listened when others had no time. It meant the world to me at a time when I needed to be heard - you taught me that there are times when I must listen. And to Wayne... we were all born with common sense and there have been times when I have forgotten that one little thing ... thank you for reminding me that I should never bring gasoline to a bonfire! When I get upset - common sense goes out the window. What The ability of an individual to keep the lid on a situation, starts with the ability to remember the skills essential to defusing a situation - not escalate them. And you are right, when one is angry - its nearly impossible to remember basic common sense!Thank you - St. Anthonys, Community Forward SF, Med-Respite, CCSF DPH - and last, but never least, Wayne, Lonnie and all the staff of Client Safety Services. Its because of YOU that I have grown. CJ

This place is phenomenal they got me back healthy after going through a tragic incident. Patient with me Im very supportive along with all the other patients there. Keep up the good work.

Great staff. Comfortable beds, and great soup!

I had surgery recently and had nowhere to go to recuperate. I am homeless and in need of medical attention, supplies, social services, food and a bed to sleep on. I came here and everyone made me feel welcome from the start. I have a medical provider and a social worker on site. I get 3 meals a day, a bathroom, a shower, and a private and safe nursing station in which to do my wound care. I have a bed to sleep on every night. I can be here indoors 24/7 if I want to. Weekly laundry services are available for free. A van is available to take me to my doctors appointments. A nurse is on duty 24/7. Front desk security is also on duty 24/7. Visitors are not allowed in this facility and bedtime curfew is at 10:00pm. Breakfast is at 7:00am, lunch is at 12:00pm and dinner is at 5:00pm. Vegetarian and vegan options must be arranged with staff ahead of time.

Not a bad experience at all. Three meals and fairly peaceful environment. Most of the staff is great. Only gripe is the men have to share the restroom with the sobering clients that are bedded in a different area and are usually here for less than 12hours but dont seem to respect the fact that other people use the bathroom and dont make much effort to or obviously have control to clean up after themselves or atleast attempt to get their waste in the toilets.

Great staff !!! A good place to get your life together.

Compassionate and also understanding of the needs of people who want help and those who dont realize yet. William -

Nice staff, friendly, helpful

My experience with this agency is that they are very helpful and assist many clients at a most difficult point in their lives.

So nice the staff

I work there

Helps people with medical needs

👍👍