user
Jiffy Lube
3982 Convoy St, San Diego, CA 92111, United States
Appearance
Jiffy Lube

Comments
Re
Review №1

No waiting at 520pm Monday. They no longer wash windows and a few other services they did pre covid, even though the paperwork says they did. Still done on a tundra in under 15 min. Use your phone to pull up the coupon.

wi
Review №2

They were very professional and told me everything about outstanding service. Only thing I felt was the prices are to high. Thats just my opinion.

Li
Review №3

I come to this Jiffy Lube every time for an Oil change for the synthetic blend with military discount its only $66. Even with a few cars ahead, Ive only waited a max of 30 mins which is amazing. Service is very nice here too.

Am
Review №4

A tad pricey but great quality and great customer service... will definitely be back!

Da
Review №5

I spent over $280 for oil and fuel filter change. I asked the crew to fill my rear tires to 80 psi. Prior to leaving on trip pulling my 10,000 trailer, I checked the air pressure in my rear tires. Not close to 80 psi. One crew member filled a tire to 72, another crew member filled the other tire to 76. Everyone was friendly and otherwise did a good job.

Me
Review №6

I was originally going to knock this down a star only based on the prices....but the service was SO fast, and every single employee there was incredibly polite, friendly, and genuine that they alone deserve 5 stars.I came here from a recommendation from the shop I usually go to. (My regular shop was booked for the day, and I needed a quick oil change before a week long road trip) I was in and out in less than 15 minutes. I was a little sticker-shocked at the price of an oil change (starts at $49 and goes up depending on the type of oil you pick), but the kind employee ringing me up found a discount to knock $10 off. A+ service

Ja
Review №7

Didnt know you could do oil change drive thrus. it was awesome and the guys were all on point.

Sh
Review №8

Ive never gone to jiffy lube before. I have always been concerned about being ripped off by people charging and not really doing the work. Today I went in for my first time and was pleasantly surprised at how great the service was. They took care of a lot of needs I had without my asking. Checked my low tires and fixed the pressure. Got all of my annoying dash alerts to turn off and told me how I can do it myself in the future Changed my oil and the oil filter. Changed my air filter. Refilled my windshield wiper fluid, and showed me there was fresh oil on the dipstick. Very very fast service, which they can do without you getting out of your car. I havent let people in my car during the pandemic so it is nice to have drive-thru service. Plus, they gave me a 20% discount to boot, which was more than the online coupon I had brought in. And they did all of this in a extremely friendly and courteous manner. Very happy with my service today, and will return to this location on Convoy. Thanks guys!

ra
Review №9

Always a pleasurable experience when I go here. Everything is always made seamless and quick. The staff has always been friendly and honest about what their suggestions. Ive never felt like I was being upsold on anything. I really like this Jiffy Lube!

Jo
Review №10

Employees are well experienced, friendly and efficient. I definitely will come back for change oil services.

Co
Review №11

Sherwin & his team are awesome! Great customer service, quick job, good quality work, honest, trustworthy, & competitive prices. My family & I have been working with Sherwin for years now. Wouldnt hesitate to recommend him.

To
Review №12

First time there for an oil change. Great experience. Got to stay in the car while everything was done. Was quick and painless. I was probably only there for about 10 minutes.

Ke
Review №13

Came here to get an Uber inspection super easy and quick in and out love it

Ju
Review №14

Couldnt be happy with these guys. Let me bring in my own oil. cost me 34 bucks. I was in and out of there in 20 minutes they answered my questions went over everything with me effective prompt on point service. Ill go back there again. I used to go to Valvoline instant oil change and I switched over to these guys Valvoline stopped letting you bring your oil in these guys are cheaper and better as far as Im concerned

ST
Review №15

If you plan on getting an oil change please only go here because they appreciate all there customers business. They treat your vehicle and you like royalty. Please stay away from other oil changing companies that does even change oil correctly. The equipment they use to services your vehicle is something you wouldnt see others have because they are ripping you off.

Ga
Review №16

Great service! You stay in your car & the attendants service your car. They also follow COVID protocols, which is a blessing nowadays! See you next time !

Gi
Review №17

Alright place they did have my car done the same day and I just wasnt feeling the vibe in there.. so 3 stars

Jo
Review №18

Over priced and not terribly friendly but they are open on the weekend, so that counts for something, I guess.

Ro
Review №19

I got my oil changed on a Sunday in a jiffy with great customer service and a reasonable, competitive price including the discount coupon. There was no waiting for the mechanics to get to work and they have a comfortable waiting room. One of the women pointed out to me that I needed a new air filter, while she showed me my existing dirty air filter. Given the time passed since my last air filter replacement, it made sense and I authorized the addition of the part, which was installed. I explained to one of the technicians that I had just had to have my battery jump started and the tires had been low but were inflated by the Auto Club serviceman, but he offered to check everything any way. I also needed a top off of the coolant which was only half full, which they told me about. Please note that antifreeze and coolant top offs cost $5.99 but all other fluids are free. My car is running very well with their Pennzoil oil. They even cleaned my windshield. They take all major credit cards including American Express. The people were nice and efficient. I was in and out in exactly 23 minutes and will definitely return!

La
Review №20

They do a good job at this place. Thanks

Ka
Review №21

It was great fast and afforable

Da
Review №22

No proper pressure checks,Lieng about low fluidsLies about filter procedures to avoid checkingNo employee discounts outside of city

Ni
Review №23

Sherwin and his team are absolutley wonderful and always so professional anytime I need my car serviced. Thanks guys! You are awesome!

Lu
Review №24

Great service and honest

jo
Review №25

Great shop had to get something done on my exhaust they were easy to deal with will come again

Ni
Review №26

Clean and fast. Friendly employees

Ma
Review №27

Stay in your car service makes this already easy stop even easier. The team was fast, I got my oil changed, and was back on the road in no time

Ja
Review №28

Stopped in, no appointment and got right in. I was in and out in 10 minutes. I had been putting an oil change off due to a busy schedule. It felt great to check it off my list.

Ed
Review №29

Fast courteous Professional Service. All questions were answered very satisfied with the service

Br
Review №30

Thought I needed an oil change but didnt. Staff helped me figure out what was wrong and didnt even charge and recommended a mechanic. Really great service and really appreciated!

Do
Review №31

Fast and courteous service!

Ma
Review №32

They are very helpful and honest.

Ka
Review №33

Gr8 service they know what their doing

Vi
Review №34

They got done real quick. I went to my usual spot & they had an hour wait. So since I was on my way somewhere. I went to a different location. They claimed to do things they didnt. The reserve was near empty the wiper blade check was a lie. I was going to have them changed but they lied about things they said was done. I may just go back to my usual spot next time. Because they always do what they say

Je
Review №35

I’ve been coming here over 10 years never had a problem. My car is 20 years old and 240,000 miles and still running good. Came in for signature service oil change. They had a $13 coupon online which was nice. Service was friendly and fast. Was in and out in 10-15 minutes

So
Review №36

After visiting the Clermont-Mesa location just up the street and having a terrible experience, not 15 minutes later, we were up the road, at this location, oil changed, and out the door. Everyone here was super friendly and they got us in and out quickly. They had absolutely no problems using the oil that we brought that is specifically recommended for the longevity of out engine. I highly recommend this location over the one just down the road. No power trips going on here, just considerate, quick, and reliable service.

He
Review №37

The staff here is awesome. They are always fast and efficient. The lady who works the register is always so helpful and nice. She always has a smile and remembers you.

Sh
Review №38

I had a good experience here. Will return to this location. They did the work quickly and were kind to me -specifically Cliff!!They replaced my air filter for free (bought it next door at the auto supply store cheaper than what they would’ve charged). They said they will top off oil, which is nice. Also, look out for coupons on their website! I used a $13 off my oil change.Only complaint is that they didn’t believe me when I said my car was a manual, they went and checked after I told them and acted like I didn’t understand their question. Yes women drive manual cars! -they weren’t rude, I found it funny.

Fi
Review №39

Fast service. They wore masks. Friendly staff.

Jo
Review №40

Nice place to get your oil changed. Quick and friendly service. In and out less then 15 minutes, if not so busy.

Mo
Review №41

The people were really nice there. They didnt pressure me into anything. The oil change was so quick. They also vacuumed a bit and got rid of a spider web. Thanks.

Jo
Review №42

Done in a jiffy. Including tire rotation. Everyone courteous and helpful.

Ga
Review №43

Had a great experience while getting an oil change and new air filter. It was fast and convenient. The staff went above and beyond to help me. They even helped me find a part that I needed fixing. I will be going to this jiffy lube from now on.

Mi
Review №44

15 minutes in and out great staff and aervice

T
Review №45

Amazing experience with Sherwin... he is a nice store manager, very nice personality, knowledgeable and trustworthy experience with everything that he recommended.Thank you and I’ll be back!

Ed
Review №46

I am a usual Jiffy Lube customer, but Went to convoy for my first time and let me tell you .. I had the greatest experience I ever had at a Jiffy Lube store . This team was very professional, extremely welcoming, and knowledgeable. To top it off, I was in and and out before I knew it, I didn’t even get a chance to use the bathroom . This service was excellent and I recommend others to come and get their lube changed here ! Thanks J team ! Bringing ALL MY CARS here

Ru
Review №47

After taking my company truck there, they check the card, did not service the truck, and a week later, my card was cloned.

Na
Review №48

These guys run a first class operation! Very efficient...like a raceway pit stop.

An
Review №49

This place was hitting on all 4 cylinders. In and Out- Old Oil Out, New Oil In.

Ci
Review №50

Speedy, skillful, and friendly location/service workers. In and out in 10 minutes an hour before it closed!

Li
Review №51

Cliff an the rest of the crew were great. I really felt that they paid attention to detail and got my car what it needed. I could tell the difference when I drove away, thats always a good sign! I will definitely be coming back in the future. Best Jiffy Lube Ive been to.

Ja
Review №52

So efficient. Great customer service!

Bl
Review №53

Fast oil change and very friendly service

Cl
Review №54

It has been 5 years, and Im still committed to having Sherwin, Joe, Troy and Ed continue maintaining my family automobiles.

An
Review №55

.Hands down the best service. Very polite and informative. Great work done. Didnt feel pressured or clueless on what was going on. In and out in 25 to 30 minutes. Great efficient place !

Ka
Review №56

One of the best car care services I have ever experienced. The staff is friendly and timely. Greatly appreciated!

To
Review №57

They did a great job on my car inspection

Pe
Review №58

Highly recommend this place. Ive been here twice, since back to SD for just 3 months. Joseph is honest and efficient. He recommended me his awesome mechanic to take care of my 10 year-old car. Just got my battery & alternators checked for free. He is the best!!!

Jo
Review №59

Wow. Best oil change I’ve ever had. Cliff did an amazing job of thoroughly inspecting my car and explaining the things I needed and the things I didn’t. Even hooked me up with a $15 off coupon! I highly recommend this place

Gw
Review №60

Fast efficient service, with a smile as well as a thank you, WOW! I thought customer service was a thing of the past. Thankfully, Jiffy Lube proved me wrong.

Ch
Review №61

Ive been coming here for years. Single ladies like me, dont change our own oil. I make it a point to come here and get the best treatment and a fair price for synthetic quality oil for my car and I go to Prestige Car Wash for a good cleaning. The guys here are nice and helpful.

Le
Review №62

Been going there for years, many friends and family go there too. Hi-quality service and quick too.

Re
Review №63

I drove in for oil. They spent more time with my phone number and name and their computer than they did over the oil. 1/2 quart, $4.00 ! And the oil light continues to shine on dashboard.

Je
Review №64

The service was great sndnit is amazing that they know me by the name already, super fast service as well.

Fr
Review №65

Thanks guys for checking my car to see if my clutch was okay. it was a service you couldnt provide and you went out of your way. I really appreciate your kindness!

Ca
Review №66

I just wish they were in the actual oil change business instead of the scamming one. They keep closing their stores and putting their unused employees on the curb with promotional signs in the hopes to attract another innocent soul. I dont get it; it is not rocket science.

Ch
Review №67

This place was super helpful and quick. I pulled into the parking lot to see if they had time to do an oil change or if I needed an appointment. Two of the employees met me at my car and asked what they could do. They saw me take my three year old out of the car as I was asking them about an oil change. Not only did they take me right away, one of the employees offered to drive my car to the shop so I didnt have to re buckle my toddler in. They were very fast and friendly. I definitely recommend them.

Na
Review №68

It was great service at a good price

Ry
Review №69

Great service, fast, accommodating with Covid precautions

Da
Review №70

Great service. Efficient, and affordable.

De
Review №71

This Place is Quick and Easy, with no Hassle,Seems like these Stores are set up in locations where i can grab lunch while my truck gets serviced.My whole Family uses Jiffy Lube

Mi
Review №72

Needed top off of radiator fluid and they didnt hesitate to help me. I will definitely be back to get my oil change with them too!

Em
Review №73

These are good guys. They put air in my back tire for free when I couldnt get it to fill for some reason, and they loosened the air filter bolts for me (too tight for me to get). Convenient location being right next to OReillys.

Se
Review №74

Oil change wasnt done good.Oil hadnt been completely drained before the plug had been put back on.I wouldnt recommend going again.

An
Review №75

Bring my jeep here all the time for my oil changes. Staff is always attentive, quick in and out service, and always with a great attitude. A bit of an up sale here and there (which is typical), but never aggressive. Would recommend to anyone in the area.

K.
Review №76

Fast, clean, and professional.

Ri
Review №77

These guys got my oil change done fast and for a great deal. I came in the middle of the afternoon when they were not so busy. They were very courteous also. I will come here again to get future oil changes :-)

Ja
Review №78

Went first thing in the morning... on a sunday and Cliff was there to assist me right away! I was amazed by the quick oil change and the free coffee. You come to jiffylube for the oil change but stay for the Cliffy show! 10 stars if I could

Cy
Review №79

Great team of experienced mechanics

Do
Review №80

Amazing service every time. Jerick and Sherwin were very professional and polite. Jerick helped me so much and I even got great deals! I will always continue getting my oil changed and car services at this location.

HI
Review №81

Enthusiastic and professional staff! I will be going back every time!

Ed
Review №82

Great Service

Da
Review №83

Took the company van in as usual. Staff were courteous & the work was done well & quickly. Good place to stop for a quick oil change.

Yv
Review №84

Fast and easy! Very convenient on weekends.

Ry
Review №85

Zero wait on a Monday afternoon .. technicians were very professional and thorough. Their waiting room was very clean with fresh coffee while I waited . Prices are reasonable .. in and out in less than a half hour.

Ga
Review №86

Quick, easy, no pressure, good customer service, and good value. It is why I always go here.

Wi
Review №87

Great people great service!

Th
Review №88

Fast service. Not to pushe, but I did get more then I went for. Although, I really needed it done, and my car is better for it. Will come back again.

li
Review №89

They told me they wont take old coolant/Anti-freeze for recycle, but the JiffyLube on Clairemont Mesa Blvd will.

LS
Review №90

I like this place..the service are good and the pice is not that expensive ..employees is working fast and get da job done for me.. Ill tell my friends to check it out

Pa
Review №91

GREAT Job THANKSSherwin. MOSSY NISSAN.

Na
Review №92

I wouldn’t go back here.Went in for a simple tire rotation and my car wouldn’t start. Somehow they managed to drain my battery. I have NEVER had battery issues prior to this. I feel they seem dishonest and just want to make money by making you think that you car has issues.

Se
Review №93

Went for an oil change at the 7 AM opening. I arrive first thing in the morning so I can quicky get in and out. Got great service from the one employee there, but the oil change took an hour because a second employee showed up late. I hope jiffy lube rewards the guy who was there and gets employees who can make it to work on time.

Pa
Review №94

Awesome, fast service! Definitely would recommend coming here.

Ro
Review №95

These guys are great. Helpful friendly professional and thorough. Great place to service your car or truck.

An
Review №96

They are very fast here which i like.

An
Review №97

Very professional, clean, fast, and good hospitality. thank you jiffy Lube

Ra
Review №98

These guys are very helpfull and honest. I dont know smack about cars and they help out by explaining a ton and offer very competitive pricing. Im always very wary of getting duped when it comes to fixing things on the car due to my lack of knowledge but I feel completley safe with these guys.

Je
Review №99

Efficient and quick service.

S
Review №100

Quick, easy and professional. Only downside was the price. $45 for standard oil change (including 5 off!)

Information
20 Photos
100 Comments
4.4 Rating
  • Address:3982 Convoy St, San Diego, CA 92111, United States
  • Site:https://jiffylube.com/locations/ca/san-diego/1968
  • Phone:+1 858-492-1181
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Similar organizations