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Serenity Nails
16588 Bernardo Center Dr, San Diego, CA 92128, United States
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Serenity Nails

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Ar
Review №1

Very happy with their service! Will go back again.

Ya
Review №2

Always satisfied with my experience at this place, Tim is professional. 💯 💯

Be
Review №3

I came here the day of my wedding photos. It was so pleasant, the experience was nice - though I didnt like how I had to cross my hands to get them manicured.The quality was great. I love my nails. Thank you to Tim for being a good sport when I decided to change my nails from french tip acrylic to painted. It turned out beautifully and it complimented hubbys and my rings in the shoot. Would recommend and go again!

Mo
Review №4

I called and specifically asked the price for gel paid Mani. However, once there, they said it was 3 times more than the quote. Anyways, I really needed so I agreed. But when they started, the lady cut my toe nails super short... I was really upset as I had clearly explained what I wanted. There was no reason to cut mail super short if I was getting gel paidicure done!! I ended up paying 106$ for regular Gel Manicure and Paidicure.... Very poor quality and within 10 days my nail polish is peeling off !! With tip a 120 $ was throwing my money down the drain. Will NOT RECOMMEND ANYONE.

Ka
Review №5

I have been here in the past but it has been awhile given the covid protocol. I have been to a few other places in the past few months. However, I had one of the best pedicures ever today. The whole staff was kind, thoughtful, and accommodating. Despite the fact they were slightly understaffed, they worked so hard to make sure the service was top notch. I cant wait to go back. Ive found my new pedi and waxing go-to!

Ad
Review №6

I was so relaxed while they were giving me my mani/pedi. The massages on my feet and hands were amazing.

De
Review №7

Always a great experience! They do a wonderful job. Love this place. I get my manicure and pedicure then get my favorite pizza next door.

J
Review №8

I whent in for a full set of nails and showed them a picture of what I wanted And did not gett at all whati want when i told them if they could fix it they say next time and To top it off I ended up paying an obscene amount for a full set and color that was it

ya
Review №9

Best nail spa with friendly staff good serviceTim is the best and he works professionally!!!

Am
Review №10

Unbelievable. Got glue in my eye. Did not walk away with it taken care of.

CH
Review №11

The nail tech pinched my toes during my pedicure. I didnt realize I was bleeding until I got home. When I said ouch she grabbed my foot aggressively. The tech who did my gel manicure was nice and she did a great job. This was only the 2nd time Ive been to this salon because my Daughter recommended them but it may have been my last. My 1st experience was really good but not this past time. They didnt even offer a discount and had nerve to ask for a tip. I give great tips but not this time I wasnt treated very well. My toe is still sore and just now healing weeks later. I pray I dont get an infection as they didnt seem to be concerned about wound.

La
Review №12

Absolutely disgusted! I came here for acrylics and may I say that 1. the nail artist was incredibly rude and frustrating to work with. Next, my acrylic breaks less than a week later. I lost a whole nail. I take care of my acrylics, I can make them last for a month at most. Please do not pay for acrylics here; go to Joelles salon and day spa. Ask for Jessica she is the sweetest!

Ka
Review №13

Clean & prices are on the high end of typical but, they do a nice job & take their time when you use ONE operator. I have twice let them “rush job” with one girl for hands & one for feet & it didn’t last as long. I also dont like them putting a pillow on my lap to Pull -at my arm instead of taking their chair as they should to get to the other side to do left or, right hand separately. But with ONE girl and using the mani table for hands & chair for feet it’s lovely results & my mani lasts a full week- no chips (my rel nails).

Is
Review №14

I wish this didnt have to be so long... if the experience wasnt so awful, I would have a lot less to say. I came here a one of months ago and never again would I ever come back here.I walked in and the first impression I got was very rude. . The lady is name Hannah exasperated as she got up and said she could help me like it was a huge inconvenience. (The place was empty)I asked if they did gel fake nails and she said yes.... First of all, Ive had my nails done a bunch of times and I did NOT get gel nails done here. She did acrylic nails with a gel polish on top, but I paid the gel price. Also, I brought in a picture of how I wanted them to lookPregame, she hardly buffed my nails, didnt tend to my cuticles at all. Throughout, she handled my hands really roughly. Occasionally making huffing sounds when something about my hand seemed to annoy her.Im pretty non-confrontational so the fact that she yelled at me or ignored me when I mentioned a preference really made me uncomfortable and made me feel like I couldnt speak upThe nails looked AWFUL.They were way longer than I wanted (because she yelled at me when I said shorter and told me she would eventually file them)Way wider than I wanted- the tips are wider than my nail beds. It looks so tacky.And theyre bright white at the tips, not the soft color I showed her a picture of.Beyond that, there are smudges and weird things under the nails.By the next day, several of the nails are already lifting at the bottoms and I did nothing that would cause that

Ja
Review №15

I love this place

Je
Review №16

Always a great shellac mani/pedi! Gigi and Tina are the best! Shellac pedi lasts over a month! Hard to find a good place worth the wait and money, and this place is all that for sure!

De
Review №17

Had an amazing Pink & White Fill with Ann.Very pretty salon. Lovely relaxing music aswell as a big screen TV.Will definitely return!

Vo
Review №18

Jenny always does a wonderful job and is very sweet!

Th
Review №19

Every thing are clean and sanitize, service is great, beautiful finish polish.

mg
Review №20

If you want to make your wife happy, thats the best place.

Lo
Review №21

New owners. They are trying to get it right.

Ti
Review №22

Henry is LAZY. He did my pedicure and did not completely wipe off the previous polish. It was a lumpy finish product. Instead of fixing it he made the excuse that is was my nail bed that was messed up. Very disappointing. He was saying very nasty things about me in his language not professional at all!!

Ke
Review №23

Cindy on nails, Annie on toes.... Serenity indeed.

ch
Review №24

Worst place to get acrylics. uneven edges, terrible clean up, already breaking off, horrible decoration when i payed extra for it.

Ca
Review №25

Look how cute my toes are!

Ju
Review №26

Pricey but a good experience.

Ma
Review №27

I went to remove my nails and asked how they would do it, the receptionist said they would put acetone on them but when she treated me pretty (manicurist) I tried to tear them off, I asked her to do it differently with acetone, alcohol or something like that and if she did I try but in the end I end up doing it the way she wanted to ... after having finished I still had acrylic on my nails and I showed it to her and insisted that I didnt ... I didnt like the service exempted by the receptionist

Information
30 Photos
27 Comments
3.6 Rating
  • Address:16588 Bernardo Center Dr, San Diego, CA 92128, United States
  • Site:http://serenity-nails-san-diego.jany.io/
  • Phone:+1 858-618-5525
Categories
  • Nail salon
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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