I had my Botox done by Sheena. She is very detailed oriented, always making sure my eyebrows are even. She is great at achieving the look I’m going for. Smooth with a little lift. I highly recommend her!
Today was my first visit with Sheena for Botox. She was so knowledgeable and really took her time with the consultation. I felt that she understood my goals and explained the process so that I felt completely comfortable. The injections were nearly pain free and I am already loving my results. Highly recommend Sheena at the Revive Med Spa Carmel Valley. 5 stars for this experience. I will be a returning customer.
I had the pleasure of meeting with NP Chantal, she was such a breathe of fresh air!!! She helped me get to my end goal, which in my mind was a whole bunch of procedures, but in fact it was solved with 20 units of Botox and a delightful serum. I felt like I walking on air when I left. The front desk were also lovely and friendly. Cheers Revive!!!
Honestly have to say that I am so fortunate to have found Jennifer! She makes me feel like she cares about what we are doing and always wants me to feel happy with the amazing work she does! I’ve been now going to her for face filler since November and I wouldn’t dare go to anyone else!! She really knows what she is doing and actually takes the time to go over everything and whatever concerns questions I may have. Highly would recommend booking with her for any fave filler needs.
Kate was my nurse and she took her time with me and explained my options and what she wanted to do to get the best results for my face. She was amazing and was so gentle and kind. The results were met and exceeded my expectations!I will definitely recommend her and request her on my next visit!Thank you so much for your beautiful work on me, Kate!Sincerely,Mary McDonald
I’ve seen Jennifer in Carmel Valley for a few treatments and she is amazing! She does a great job at making me feel comfortable and is really great at what she does! I definitely look forward to my appointments with her.
Today I had a new treatment with Jen M. She was amazing. Thoroughly explained everything step by step. She took her time and was very careful. She even referred me to some of the other specialist for treatments I had questions about. I have had treatments from Jen before and will always go back to her! You wont be sorry with Jen!
I love Katherine. She is very kind, sweet and professional. She listened to what my needs. She didnt push, and she didnt make me feel what i asked was ridiculous. She truly loves what she does.
Injector Jen Mcleary NP is so awesome! I love my results! She listens to try to get the look would like to achieve and gives honest recommendations based on your face and symmetry. I got Botox and Restylyne and I couldn’t be happier :)
Today was my first experience with filler and Sheena made it absolutely wonderful! She does beautiful work, has a steady hand and is a perfectionist at heart! Im so pleased with my results already!!
Nurse Sheena is AMAZING! I would trust her with all of my injectables. She is truly an artist and great at what she does.
So, this is a challenging review to write. I had Botox today and my nurse practitioner was fantastic.The problem was when I went to check out and presented a Groupon purchase I made in Made for half of my Botox. I have been getting treatments at Revive for over 20 years. The last time I wanted a laser treatment on my hands. I had a consult first and the woman was lovely and said even though I was already a patient there, they would accept the Groupon discount.Based on that, I later purchased a Botox Groupon for a discount. Today, I had services and when I checked out I was told I could not use the Groupon as I was an existing customer there. I explained that I was told previously groupons were accepted even for existing clients. The manager was so unprofessional. Though she eventually agreed to honor the Groupon, she chastised me and the woman who had previously told me they would accept Groupons for existing customers. She told me that person would be talked to because it was not ok and she rudely told me what I already knew which was that the Groupon said it was for first time customers.I have spent a lot of money over the years at this salon and the mission valley sister salon. Never have i experienced someone do incredibly rude and unprofessional. I get it if I was given incorrect information and was wrong, but to humiliate me and say she would “talk to” the manager who gave me incorrect information was disgusting.Revive: you need to rethink who you are putting in “management” positions. She was absolutely not what I would expect from the quality and professional services I have received at your various locations through the years.
Sheena was amazing ! Didn’t rush appointment, listened to all my concerns and executed everything perfectly. I’ll will be booking with her again!!Jen was amazing. Did a wonderful job ! Highly recommend her.
Had a series of 2 IPL Photo Facials with Sheena. She was excellent and made sure I was comfortable throughout the procedure. She answered all of my questions. My results were really great.
I went there with a Groupon for Botox very unprofessional and discombobulated environment. They claimed I did not have a appointment when I showed them the confirmation text they told me I cant use the Groupon however I called in advance and they confirmed that I can use it in that location the consultation was very poor and at the end she gave me 2 injections and claimed that it was 20 units. Very disappointed with the service I got. Please save your money and go somewhere else.
Nicole P. is amazing!!! She is so sweet and takes her time to explain everything.. love my results 🙌🏼
I had a great visit with Sheena today she was absolutely amazing!!! She answered all of my questions and concerns I had towards my treatment today. I felt at ease and can’t wait to get my next treatment done by her! 5 stars!!
This was my second visit to Revive and I was very happy with the services I received both times. I was treated by RN Sheena and she is awesome! Very kind, professional, detail oriented, gentle and fast. I appreciate her helping me look young and fresh. I will definitely be going to see her again!
I did my lip injection here . This is my first time here . I am happy with it 😊
I was very impressed with my consultation for Botox today.I saw Jen, a nurse practitioner, she was so thorough at explaining the best application for me. She was so professional yet friendly,. I will definitely be back. Thank you Revive Medical Spa.
Kathleen is very detailed oriented and appreciated that she wanted a follow up appointment to review results and make notes for the next time.
I had Sheena for my injectables and hands down, amazing injector! She is gentle with the needle and knows what she is doing. Hight recommend Sheena for any injections!
Jennifer was great! Today she did my Botox and Juvederm ultra plus. She took her time and really cared for my needs. She also walked me through aftercare which was so helpful, I didn’t feel rushed or uncomfortable. Highly recommend her and Polly who has done my lips in the past. Both of them do a great job for a painless and quick procedure! Thank you revive.
I had Michelle! She was so accommodating, and so easy to talk to! I had Cool sculpting done and she did anything she could to help me relax and have a good experience! 10/10 would recommend.
Great staff and always so helpful! Had hair done there and treatments and always excellent!
Today was my first visit, the staff kindly greated me and promptly took measures to ensure my well being and safety, the check in process was extremely easy and effortless, The Nurse practitioner was very welcoming; moreover, the Nurse was very thorough, accommodating, professional, and most of all took interest in my well-being and at no time did she offer a bias opinion, The Nurse was very inquisitive about who I was as a person, o was impressed. My check-out was equally met with such graciousness, I could have stayed and takes for loosing myself in such exceptional service and customer service,,, I honestly could have gone back for more therapy,, ladies you all are first class,,,
This salon is bright and airy. I love the vibe! Best color salon around. People always ask me where I get my hair done. Friendly and reasonable. I highly recommend
Wonderful experience. Very professional and Kate NP is fabulous at her job! Great vibes also.
Sheena is the best! Very professional, knowledgeable, and kind. Great experience!
Kate my NP was wonderful, I love her she has an eye for doing this and knows what she’s doing!
Sheena is excellent and so gentle! Not like some injections I have had in the past! I give her 5 stars! 👍❤️👌💯🥰😷
Kathleen is THE BEST!!!! I’ve gone to her for a couple years now and she is amazing with filler and injections. And she is the sweetest. So professional and perfect at her job. You will not be disappointed!!! All my girlfriends and sisters go to Kathleen too and they are equally as happy with their results. Highly highly recommend!!:)
I recently consulted with Michelle for a skin tightening inquiry. She recommended the best treatment for me is a method called Exilis. Over the course of many years I’ve recently lost 90 pounds and have a little sagging skin in my lower abdominals. I am very happy with the results that I achieved, the skin doesn’t sag, and it feels much tighter! Michelle was also a very friendly woman who talked me through the treatments the entire time, and very pleasant to be around. Thank you!
Sheena at the Carmel Valley location does a wonderful job. She is very friendly and has great customer service!
My 1st time getting Botox and what a ripoff this place is. First, the RN that injected me said I needed 30 units but I only had the budget to get 25. She said it was ok, but I was left with a single wrinkle on the left side of my forehead. It has been now 7 weeks and my face looks pretty much the way it did before, according to the RN the results should last for about 3 months... that was a lie! I do not recommend this place at all for Botox!
I have been coming to Revive for the past few years for Botox and fillers and have always been very satisfied. Most recently, Rachel helped me plump up my lisp and fill the fine horizontal lines above my upper lip. She did an amazing job! She took her time, injected tiny precise doses along my lip line, with the end result being my upper lip turned up, very slightly. My lips look fuller in the right places while very natural. I couldn’t be happier with the result. Rachel has proven to be very skilled with me, and I highly recommend her.
Did an IPL laser series. The technician was very kind and knowledgeable. They are focused on safety and cleanliness.
This is a very nice salon, very welcoming. I have been seeing Rachael for injections for over a year now and she is extremely positive, makes you feel completely comfortable, and she is an expert in her field. I highly recommend her!
Kathleen, nurse practitioner is amazing. She makes you look your best you. Making sure everything is natural. Ive been to others and they dont compare. I will never go anywhere else now.
GINA, GINA, GINA! She is fantastic. She has great attention to detail. She always does my juvederm and botox. Id never see anyone else!!!
Great services, nice facility. Very knowledgeable staff.
The services and nurses are good, expensive in general for the same service you get in some other spa, the receptionist are really bad, bad service and I honestly felt like I was being discriminated
From making the appointment til the moment I left this medidal spa, Id say it was my best overall experience. Ive been going to med spas, plastic surgeons etc... for 16 years.I contacted Revive Medical salon and spa via text message on the 27th of December at 9:35am I got a response at 9:38am and had a appoinment made for the 30th. Wow! Just wow. (Ive attached a screen shot of my text, 1st sentence cropped off due to personal contact info).There were two receptionists, both highly professional very helpful and a pleasure to work with. They even helped me with the Brilliant distinction points, a gift card I had and gave me other useful information.I had Juvederm Vollure put in my lips by Amy and she was amazing. Im a couple hours post procedure and so far Im very happy with the results.Hands down this was my best experience and service from any of the wonderful medical spas Ive been to. I highly recommend them and will be going back.Thank you Revive Medical Spa in Carmel Valley, great job! Last pic is just one of the walls of products they offer. Theyve got several walls full of amazing products :)Update 10/2020I had my lips done by Jennifer and the experience again was flawless. Jennifer knows what she is doing and I felt completely confident in her care. Its only been a day but I am loving the results. This med spa really does a great job.
I had an appointment with Michelle today and she is an absolute pleasure to work with! She is so warm and friendly, easy going and makes sure you feel comfortable and relaxed. I would recommend her 100%.
I highly recommend Revive Salon & Spa. Their staff is friendly and very accommodating. Kathleen is amazing!! If you want that amazing, refreshed look she’s your gal. Kathleen always keeps me informed about new products and their benefits. Her product knowledge is incredible. You’ll be very happy you booked with Kathleen!!
Always a 5 star visit. Sign in quickly, quick and effective service and they always let you know to enjoy your day😊
Kathleen Hood RN has been my professional go-to for over 10 years for Botox, Juvederm and Restylane. She listens carefully to my desires and concerns and provides in detail what to expect from the procedure to keep me smooth and natural. I think of her as a problem solver and a sculptor and I trust her techniques completely. It will be well worth the wait if needed to have Kathleen as your injector. I very highly recommend her!
I had a really good experience here at Revive with Michelle who did my cool sculpting. Highly recommend her to go and get your cool sculpt done!! Shes a sweetheart!!
I have been going to Revive for a little over a year now. Michelle did my CoolSculpting, and it was amazing!! She is so caring and kind. She made sure I was completely comfortable with the process and checked on me throughout. I have had two separate sessions with her and my results have been fantastic!! I would encourage anyone seeking CoolSculpting services to go see Michelle at the Carmel Valley location. You wont be disappointed!!
The location is clean and the staff is friendly! I came in for a morning appointment and they had a lot of people but the staff were quick and helpful. The nurse that treated me was knowledgeable and answered all my questions because it was my first time. They also have a lot of parking. Will be coming back for some of their other services and events soon!
Had amazing experience for haircut and highlights with Oleg
Very clean and quality medspa. Their IPL tech was very knowledgeable and friendly. Staff is very kind.
I have been in Revive for over 8 years with Kathleen Hood.Their facilities are very nice, their prices and programs really good.Kathleen is super professional and ethic. Will highly recommend her.
Kind and knowledgeable staff. Have gone here twice and will be the only med spa I go to. Susan is amazing and always is mindful of what I do and don’t want. My results have been outstanding.
I was recommended to this salon by my friend and let me tell you.... I had the worst experience ever not only did I wanted to look flawless for my company Christmas party and it turned out with nothing but disappointment and regret. I got Botox and goth eyebrow higher than the other total mess please don’t waist your time and money unless you want them to mess up your face. My friend used to come with mena and sadly she wasn’t there anymore so I still decided to trust the salon but what a disappointment.
Its been a while since Ive been going to Revive for all my beauty needs...I had a great experience with Kathleen. She gives you an honest opinion (critism) about what you need to do to achieve you goal, and she goes above and beyond to help you meet your beauty goals.
Kathleen is amazing! I love their prices, location, and most importantly the result I get every time I go there. Thank you for doing astonishing job!
I’ve been seeing Monica for almost a year, for two different procedures, she is absolutely wonderful, she is honest, and conservative enough with the products I purchase, so I’m never overdone. I highly recommend the Carmel Valley location, beautiful facility, and an excellent courteous staff.
Dont bother. Made a massage appointment, arrived early, and waited 30 minutes before they decided to tell me my masseuse was running late and would be another ten minutes.I decided to leave and all they did was offer to reschedule...nothing to make up for my lost time.
Very very nice salon. I had an enjoyable experience the place is modern and charmin.
Monica Barnes was amazing. She is knowledgeable and thorough. She has mastered her craft
Susan is by far the best injector I’ve ever had so my Botox. After visiting many providers over the past 10 years, I can confidently say she is the most gentle, thorough, and gives the best results! I can’t recommend her enough.
Michelle is so amazing to work with. She is extremely professional, makes you feel completely comfortable, and she is an expert in her field.
Love this place for my med spa treatments. Everyone is well qualified and professional. Their prices are consistently competitive. I have been going here for over 5 years.
This is a very nice salon. The girls at the front are helpful and polite. My stylist, Lisa Riedy was amazing. She did exactly what I wanted and I love my new look. She did cut and color myself and my son and he loves it too. She listened to exactly what he wanted and then covertly checked with me to make sure it was ok. I cant say enough good things about her. They also have a great selection of products and I know longer have to go to 2 separate salons for my shampoo and conditioner since they are different brands. Revive has it all! I cant wait to check out more of their services!
I love this salon! Susan is my favorite nurse & person in the whole world! She can turn back time on your weary face & she does with a natural result ! Perfection. They have “can do” attitude xxxooo
After doing some research my sister and I have decided to try out the salon as we were coming from a very good salon up in Newport Beach, We just couldn’t make the drive anymore, I was a little nervous on making this change as we were comfortable where we had been going for over a year! I could say that I am very happy with the change the salon coordinator Megan Yepez has been a great help from the beginning to now, she is very efficient and response quick two emails.She takes the time to answer all of your questions and concerns, I could say this is the best customer service, I’ve experienced yet, when I arrived to the salon it was a little confusing how to get up to the salon, the receptionist were very nice and stayed on the phone until I found it, when you first walk in they greet you with a smile and then comes out Rachel whom did my Botox treatment, I am very happy and satisfied with my results! it did take the full two weeks to see the results.I am very comfortable with Nurse Rachel, in fact I have an appointment with her today, her technique is awesome ! it’s like you’ve barely feel the needle she is very gentle and has a good hand, she also listens to what you want to have done and results you are expecting and does not try to upsell anything that you don’t need ! She just gives recommendations, in fact she recommend less units then I was getting done prior to her and my results actually came out better.
Stylist listened and recommended a style to highlight my face shape. So pleased and booked next appointment to ensure I have the same service. Highly recommend!
Had a great experience at this salon! Michelle is amazing! Professional and dedicated!
I came here during spa week to get the Ultimate back, neck, and shoulders massage. The masseuse was courteous and the massage was exactly what I needed--just the back, neck, and shoulders. It was not much of a deal for spa week ($50 for 45 minutes while it is usually $60 for 45 minutes) though it was worth it, since I usually ask for emphasis on neck and shoulders and get anything but the neck and shoulders. I would definitely go back just for that service.
Susan is amazing! Love the service and my experience. She is very attentive, great listener and really works with you.
Erica is an amazing hair stylist and does great with blondes. I moved here a year ago and tried a few stylists and was never happy. Mostly because I have fine naturally light brown hair and majority of stylists cannot process it right and it turns out with an orange tint. I go to Erica for full highlights, cut, and any beauty advice. Not only is she great with hair but great on product knowledge and follow up care. She takes her time and if you feel like chatting she is awesome and will chat, but if youre more of a sit and read a book while at the salon she respects that. Basically she will make you feel comfortable and beautiful!
Im glad Kathleen is back!
Love, love, LOVE this place. Kathleen and Michelle are super sweet, professional and kind. They know what they are doing. Highly recommended them.
Avoid this place. All they want is your $. They treat you like a number nothing else. I was treated by a nurse named Cathleen who injected 2 syringes of Voluma with no results at all. She told me to come back for more and that day she cancelled on me 20 minutes before the treatment. Very disrespectful . As a client if you cancel 20 minutes before the treatment you will be charged . Their time is important, but yours isnt. Unprofessional the managers never got back to me after I emailed them which means they dont care. I will not recommend this place. Be also aware of the new nurses Ive heard their botox doesnt work well, maybe they dont have enough experience and dont know to inject in the right places.
This review is for the Hydrafacial. I attended the Hydrafacial open house on April 25th. The event was extremely disorganized and at reception they had no idea how to check out guests who had attended and what should have been a few minute transaction ended up taking close to half an hour while they figured out how to find each guest and ring up the purchase. I booked a Deluxe Hydrafacial for the following week. Ive had this service half a dozen times at other spas and know how transformative it can be. If you have a big event, this is one of the best facials to get as your skin will be smooth and glowing. Upon checking in for my facial, of course the reception staff couldnt find my record and had booked me for the wrong service. I ended up getting the basic Hydrafacial, even though I had purchased the Deluxe at the Open House and it was one of the worst Ive received. The esthetician was so sweet but obviously not well trained. My skin looked and felt exactly the same as when I went in rather than dewy and glowy as has been my experience every other time Ive received this service. It wasnt worth haggling with the front desk over the disparity in service I received, so I checked out and left. Too many other amazing places to get facials and I would not recommend either Re:vive location.
This place has been a godsend to my skin and at a time when I needed it the most. I started coming to the Carmel Valley location for botox regularly a while ago and they have been great. So far, I really like Rachel and Mena. No pain, so much gain when it comes to Botox. I like my botox to look subtle and natural and they both make it just right for me.After years of coming in mainly for botox, I was hit with a strange case of acne. There was no good explanation for it from my dermatologist. And I didnt even have acne as a teen! Coming to CV for peels and hydrofacials has done amazing wonders for my face. The combination of peels, hydra facials and a skin care regimen - all spelled out carefully by my aesthetician has taken my skin from A-Z in merely 3-4 months. I am pretty excited to try a micro-pen treatment soon as well (and will update my review after!)I love how re:vive will brainstorm skin solutions and treatments with you to figure out exactly what your needs are. Their attention to my needs was heart felt and real. They dont push a ton of product on you even when you WANT a ton of product (believe me, I would have bought everything and anything to fix my skin), but instead my aestheticians gave me the right recommendation of moderation and purposeful order for my skin ensuring that I didnt choose any products that could cause another issue.Re:vive stays in contact with me to track my progress, asked me to send in photos of my progress and is always available for me for ongoing at-home skin care questions. I really wont go anywhere else or let anyone else touch my face. Getting this odd bout of acne as an adult was jarring and upsetting, but they really helped me through it with practical solutions that arent only helping me with the acne but also making my skin glow more than before the acne.Highly recommend this place for all your skin care and anti-aging needs.
I booked an appointment for a balayage/cut with Michelle and I COULD NOT be happier. Michelle and Adriana were absolute dolls and Michelle did an amazing job on my hair.
Responsive, trustworthy, clean
Alicia at Revive in Carmel Valley cut all my babys hair off!!! We came in and asked for a very experienced stylist to ensure a good cut. My son is 2.5 and always had longer hair with curls and we absolutely LOVED it. We went in and asked to keep the same hairstyle, length, etc but to just clean it up a bit. We talked about an 1 -1 1/2. Usually when a stylist cuts hair I see them pull up the hair and start trimming. She was sitting on the opposite side of where we were standing and she seemed like she was there a long time so I got curious and what I saw next broke my heart. She had cut all my babies hair to the scalp. She had done so much we were forced to watch them cut all my babys hair and all I could do was cry. Management told us that the stylist said we told her to go shorter and we did from 1 to 1.5 but she cut off literally 4-5 of his hair. Thats is just negligent. As a parent, deciding when to cut your childs baby hair is a monumental decision and one we were not near ready to do. Every time I look at my little boys bare neck my heart hurts. Even though itll grow back its not the same because his baby hair is now gone.
I always have a great experience with Michelle. Friendly, professional, and always kind.
Great place. Good quality care and good people.
Terrible. They did Botox In my four head and now one eyebrow is a half an inch shorter than the other and they say they can’t do anything about it. They won’t refund money And tell me it’s normal. I’ve had Botox done over the years with many providers and have never had such a poor result, ever.
So many items for beauty and health
This was my first time having anything significant done to my face, so I was anxious to say the least. But Im SO in love with my lips after my appointment with Mena that Im already excited for my next visit with her.I initially planned to get the Volbella injection, but after talking with Mena about what I expected after the injections, she recommended the Juvederm Ultra Plus. She was very consultative during our discussion so I felt 100% confident and comfortable making the change.For those who havent had injections done before, its not comfortable, but its definitely bearable. Its nothing compared to a piercing or tattoo, but you have to remember to breathe (something that I forgot to do and got a little clammy mid-way through). Even when I started to waiver a bit, Mena didnt skip a beat and made sure I was comfy and gave me a little sugar boost with some juice. She was super sweet the whole time.The procedure itself was relatively painless and Ive been healing well, so Ive been happy with everything overall. I had to wait a couple weeks to get an appointment with Mena, but I dont think Id see anyone else but her when I return!
Great NPs for medical spa.
Carmel Valley location is not customer friendly. I will never go back. Horrible, I do not recommend. I love the Mission Valley location. Great staff and service.
Please say no if you dont know how to cut kids hair. They spoiled my sons haircut. Will never go again. Beware of this new stylist Lisa.
Cancelled last minute with no backup and nothing to offer.
Its expensive, but Im happy with what Ive had done here...
I want to get wax my hair and bikini line and eyebrows
Excellent place!
Yeah good place
Very Very unhappy with their service!Booked an appointment few weeks ahead for my anniversary, they called and cancelled same day, then rescheduled but cancelled again ...no manager in salon, no back up person, They don’t care about customers at all .“DON’T USE THEM “.
Excellent
Competent and kind
I like it