I am so grateful I found this place! I am assisting my uncle with an issue and needed to get fingerprints ASAP. I called to schedule an appointment and spoke with the most WONDERFUL,KNOWLEDGEABLE rep ever. RHONDA thank you SO MUCH for all your help and information. You made the process so seamless, fast and easy. I will recommend this place to all my clients. I appreciate you guys and your services a ton!
I didnt have an appointment, and did a Walk-in instead. Tom was very friendly, and helped me with my fingerprints right away. The process was painless, and hardly took any time at all. I would highly recommend this place, if you need any of the services they offer. They do Fingerprinting, Notary, and Passport photos. I was in and out in no time!
Customer service is excellent. I was very happy with the service. I’d recommend this to friends family and anyone needing their service.
Jeni was great. Professional and fast. Thank you!
Im applying to ESL teaching positions, so I needed to get my fingerprints done. I had a lot of help from Jenny who works here. She was very helpful, friendly, and guided me in the process. I had to drive a bit far to reach this location, but Id say it was definitely worth it because of the overall positive experience I had. Definitely recommend others who want to apply to ESL positions to come here because they not only have expedited CBC options, but also notary and photo services. And I would definitely also recommend to ask for Jenny to help out with the process! Overall, I would be willing to make the drive here again if I needed these services later in the future; good, fast, and convenient services.
Great service! needed live scan prints done as part of a grad school application and was in and out in about 10 minutes even without an appointment. Covid safe and the owner was very nice!
Quick, easy transaction! Got a new job and this customer service was the icing on the cake to what’s to come! Thanks Tom!
What a pleasant experience!Jenny was amazing and super professional
Jenny was the best, she made me feel comfortable and took care of business ! Thank you so much!
Jeni was so helpful and kind. Very quick process I was in and out!
I came in without an appointment for fingerprinting and the service was very fast and easy. Would highly recommend!
Did a walk-in, as oppose to an appointment... she was very accommodating and professional, and friendly... if I ever need a live-scan again, I will definitely use her services again
I went in without an appointment and was seen immediately. Jenny assisted me and she was very friendly and professional. Mask were mandatory which I appreciate and the office is very clean.
Jeni was helpful and good in the process. Assured me things smoothly and happy with experience. Will recommend to others.
Great!! Had. Live Scan done and I was in and out is 10 mins.. Super Fast!! Friendly staff as well. Thank you guys very much for all your help..
Jenny was awesome! The onlyPlace in San Diego that did my nursing fingerprints. Everything was super fast, easy, and cheap. Thanks alivescan!
There is no sign and this place is very difficult to find. The staff was rude and unhelpful. I left prior to even finishing my cards. Don’t waste your time.
Ive used this alive scan many times. The owner and employees are always so helpful and timely with getting me in and out with what I need. I would highly recommend this office for any of your passport, background check or fingerprinting needs.
I have come to this location in PB for all my background checks for licensing in real estate and construction. Jeni is very friendly, efficient and helpful. I recommend working with her and will come back to work with her again for future licensing needs! Thanks
Magali was amazing. She was thorough and quick! Much appreciated on a busy Monday morning.
I had a great experience in the place it was my first time and the lady Jeni she was really nice very pleasant to talk with and she answer all my questions in a very nice way, Ill definitely will tell people to come is always so good to see friendly and helpful people specially when is a new place:)
I need a photo with no shadow on the background due to a strict document requirement.My friend recommended me Alive Scan, so I came here. However, the photo still has minor shadow around the shoulders. The lady who took the photo said she couldnt eliminate it. Maybe its acceptable for the passport photo. But if you need a photo with a totally clean background, you need go to other place.
We needed an ink fingerprint. Ronda was extremely kind and helpful to navigate the paper forms. The service was excellent. One thing to keep in mind is that the office is located on the second floor with no elevator (at least we couldnt see one).
Highly recommended! Very friendly staff, open on saturdays 10-3 which is perfect. And everything was quick and easy when I walked in, didn’t even need to make an appointment :) .
I came in about 3 days ago to do a live scan. Ronda was very welcoming and efficient - the entire process only took about 10 minutes. I would definitely recommend this place for live scans and such!
In and out without an appointment in minutes. Even forgot the form I needed, and she supplied it to me. Great experience. Highly recommend.
Efficient and Tom was very kind and understanding. This was a re-do fingerprinting for me as my prints were rejected (performed at another place in Pomona). He redid a few of mine on the spot to try and minimise the chance of another reject. Highly recommended.
Second time going here: I went previously for a work FBI/ DOJ fingerprinting, and today for the FBI Channeling service. Fast, friendly, accurate, and reasonably priced. He retook my fingerprints to make sure they were good, which is nice because I just got mine rejected from the FBI for poor quality prints (taken at the La Mesa Police Department).This place is located upstairs above that mechanic garage, there are some stairs in the parking lot.
Im sure this place is great, I will be going by later today BUT always call ahead, I have to go back because I didnt and Tom was out of the office. My own fault for not calling ahead!
Working with Tom was a delight. He is most professional, diligent, and undeniably the best in the business. I highly recommend ALIVE SCAN.
Nice guy, super fast & inexpensive service. I forgot to print my paper and he printed it for me. In and out in less than 10 minutes.
Tom was very helpful and very nice. I think with me filling out the form it took maybe ten minutes to complete the process. He sent off my information before I had even left!
Fast and friendly service, good price, and near the 5 freeway. I recommend this place!
Great place, great people here, will happily recommend.
Great service and fast!
The best passport pictures photographer! Great serves!
Tom helped me out with a form and he was very helpful!
Fast easy and grate service .... Highly recommend.!!
Really nice and helpful guy.
I haveusedtheir fingerprint and notarization services several times. The staff went out of its way to guide me through the process. Very professional.
Quick and friendly! Thanks!
Quick friendly and efficient!
Very fast and professional
Friendly, quick and efficient
Very Professional!