If I could give zero stars I would. July 31st at 3:30pm I came to get my car washed. No scratches on my bumper, my car is not a low car either. Just moved here from Sacramento and already spent $300 earlier today to fix the starter in my car. Towards the end of the car wash me and my passenger saw something in front of my car and thought it was a part of the car wash until we got out and the entire bumper was under my car. I go to car washes every month, like Quick Quack and have NEVER like how do you even explain this? How is this company so careless with their customers property. I left crying barely able to even fit my bumper in my car to take home. At least I got 2 free car smellies and a ripped off bumper. People in the office took it as a joke and didn’t even reimburse me for the car wash. I really hope this company will do something for me and no I don’t want free car washes in your sketchy car wash. Do not give this place your business. I NEVER write bad reviews of places, this is a first. Imagine you just want to get your car washed and are left in tears with a broken scratched up bumper and insides of your car hanging out and 10 less dollars. Really careless behavior.

Loved the Powerwash.Loved several attendants to assist you.Loved power vacuums.Loved complimentary micro fiber towels.Love so much space in between cars.Gas and convenient store on same location.Did 🚫 love, thick slanted vacuum head.

I went to this car wash and got multiple scratches all around my car that were not there before. All the scratches are so deep that they are not completely removable by a detailer so the panel will have to be repainted. Because the scratches happened on more than one panel, the cost to do that will be in the thousands, so I just cant fix them. You should know that if anything happens to your car, the staff will not help you at all and will do anything they can to deny your claim. Even with proof, they will lie to you saying they have no responsibility for the damage they caused to your vehicle and deny they caused it. I gave them multiple opportunities to make it right, but they refused to do a single thing about it.I would recommend you stay away from this car wash or any other car wash where your car is touched by their brushes for the sake of your cars paint job. You will never know if the car before you will be extra dirty, leaving debris on their brushes to scratch your car. Only go to touchless or do it yourself ones. They will not attempt to help you at all if anything happens other than pretend theyre not responsible. Dont come here unless you like car scratches.

Pros:Tunnel wash does a really good job at washing, Vacuums work good too, and has towels for cleaning exteriorCons: 3-6pm = Peak hours despite having two lines it becomes chaos that takes roughly 25-35 mins just to go through the tunnel

This is a new location and it is huge and easily accessible from the main streets and highway. The carwash is seamless and seems to clean very well without smacking the vehicle around violently. There are many spots for drying and all had clean towels. Overall was very good and there were attendants available to help. FYI, when you enter the shopping center, dont turn right into the drying area, thats the exit side of the carwash, continue straight and then the entrance is to the right past the gas station.

I drive for UBER. So....my car has to STAY clean all of the time.I buy a monthly pass (the one the has the wax finish) and come as often as I need to.Its $35.00 a month, but if I come 3x it pays for itself. Plus the car wash is brand new, so I know the brushes wont scratch my car.

My first time at Soapy Joe’s Car Wash and I love it! Lately I’ve seen many private car washes around town that has been converted to Soapy’s and I was hesitant to try them out because I’m so used to humans hand washing and drying my car.The only drive through car wash I go to is Costco for $7.99 but Costco doesn’t offer vacuums or towels.At Soapy Joe’s you have a one time charge of $10, $15, $20 option or $15/$20/35 monthly for unlimited washes. I got the one time $20 premium wash, protect, shine, and seal package. Next time, I can get the $10 and it’ll be equivalent to Costco’s fee with towels and vacuum.Don’t do what I did and turn right into the vacuum center, only to see “Do Not Enter” on the asphalt. Do drive straight alongside the gas pumps to the back and curve right.There are two lanes with machines where you input your money. Not sure if they always have an attendant there but a guy was there to help us that day. There’s an automatic swing gate and after you pay, it opens up for you to drive forward.The next spot is where you line up your wheel to be locked to put in neutral. There’s an attendant to guide you.Since this place is fairly new, I can see the brush being new and not yet dull which took off all my days of dried up bird poop. The air drying is also controlled automatically then you approach the end where there’s a green and red light for you to proceed forward.Once you are out, you will drive by one of the dozen vacuum stalls and it’s optional if you want to park to hand dry further and clean your interior.We parked in one of the stalls and it was to my surprised that black micro fiber towels were offered. Again, since this place is fairly new, the towels are brand new.Next I tried the vacuum and I love the convenience of having access to the hose on both the left and right side without having to pull it over like getting gas on the opposite side.My only complaint is that the suction of the vacuum is fairly weak. It didn’t suck up my dog fur. Also, I wish there were multiple options of nozzle sizes so that I could switch out for different crevices and angle. The only hose offered is like a bent spatula.Overall, cool concept to downsize on employment and liability since you now have control of your own car. Those were the days where you would sit and wait, anticipating for them to yell “ready” and put money in the tip jar before claiming your car. It does make me sad for all those employees who are probably now jobless.However, I do love the ability to have a one stop shop because even when I did the hand car wash, I still had to wipe down and clean further when I got home.Recommend to purchase a chamois shammy towel. I’ve had mine for over 10 years and it still works great. Bring the shammy to pick up any water spots or use their towels. I actually used the black micro fiber to dry my rims. Although it says 5 minute vacuum time, there were plenty of empty stalls so we took our time.

This was my first time going to a car wash. I usually wash my car at home. I decided to go to this one and the young lady that helped me was very pleasant. I told her I have never been here before she gave me a free car was. It was very nice of her great customer service. I think I will go back to wash my car again.

I enjoyed my 1st time here. A different kind of car wash. You pay a machine up front, an attendant is there to help. You ride in car thru the wash, then you pull in stall to vacuum car yourself and dry off the car with clean towels they provide. So, you do some work yourself. I bought a $20 month long unlimited wash including tire cleaning. Well worth it.

Very organized system. You drive thru the carwash, pull up to an outside vacuum area where you can vacuum your car from either side. They also supply microfiber towels to finish off what you might need to dry. The blowers do a great job though. For $15 a month you can go as often as you want. So much easier than doing it by hand yourself and hauling out your vacuum. Definitely worth $15 a month!

Recently redesigned as a drive thru wash. My car is sparkling and the rims look amazing! There are plenty of stalls for vacuums which are running continuously and clean Buffy towels are provided. Will definitely be returning.

Nice place, very clean. I would definitely go back.Yeah Baby

Amazing staff and car wash. Parking is a pain sometimes but not the car wash fault.

All Stars.....All I can say is I Luv this place. You must get the monthly cleaning. Free vacuiming included.

Great car wash spot in Mission Valley. I do the monthly pass and its totally worth it. Its a new spot that took over the old car wash with a remodeled experience. Its my go-to car wash and I highly recommend it.

Could you plan these to accommodate larger vehicles. I drive a full size pickup and making it through your lanes is like threading a needle while in a wind storm.

Fast even with 2 lines of cars, helpful, cleans well, drying stations for owners to dry car and vacuum. Owners wish patrons would try new location of soapy joes near by for less traffic at one place.

Very busy, but once you get past the gate its pretty easy.

Its a good wash, but the dryers are not great. Either plan to hand dry your car or live with water spots. The staff are friendly and helpful.

Great car wash with free vaccum, towels & freshner. Id def. Go back there for a wash/ wax too.

Good car wash, great price if you buy the monthly plan. They kept running out of rags and the ones there stunck very bad. A SOAPY JOES I visited in slither state had spray bottles to use with the rags. They dont seem to provide that in San Diego Soapy Joes. The drive thru wash did not get everything. It did a minimal job for the medium package.

Excellent staff and customer service. Briana, the Assistant Manager have excellent service, including all her staff. They should be rewarded with better salary and awards, they work hard.

This has been a great experience with Soapy Joes. I was in on a promotion for their deluxe package and love it so much Ive decided to keep it. I have found the attendants helpful both in the car wash itself and in the convenience store. Their vacuums always have great suction and towel are clean and available to wipe down the car. I enjoy the flexibility of their hours and the ability to get washed any time I want. This has been an overall delightful experience and I highly recommend this service.

This is a new Soapy Joes I am used to the one over in La Mesa. This one is so much better! They have so many vacuum stations its crazy all the vacuum seem to work really good they have plenty of towels its great great place you cant beat it for the money. $15 a month go there as much as you want awesome.

This place rules! Great prices, complimentary towels and vacuum. Car looks great!

Holy convenience batman! Once you buy an inexpensive monthly pass, mine is $15, you have unlimited visits. Just pull up to the gate arm and it opens automatically reading the barcode in your windshield. Zip through the wash that takes 2 minutes, use the microfiber towels and high powered vacuum to finish off the car and youre out of there in 10 or 15 minutes.

If you dont have a Soapy Joes membership yet, what are you doing with your life? ESPECIALLY if you have a child that loves carwashes. Ill probably end up washing the paint off my car before I end my membership with Soapy Joes...and Im alright with that.Free air freshener and vacuums? Yes please!

I used to love going to this car wash but it feels like it’s hit or miss on if we get the car wash we paid for. We usually choose the magic joe because we like all colors and the extras but we’re tired of the disappointment when we get the cheapest car wash. That’s a $10 difference and it’s not worth going anymore.

If you need to just knock the dust off your car, this is the place to do it. Get the $15 package per month so you can run it through whenever you want and it’s way cheaper than paying for one wash.

Love this place. We finally have a car wash in Mission Gorge. $15 a month for unlimited washes!! Yes please. The vacuums are powerful and the car wash uses gentle brushes and cloth in the actual car wash preventing scratching. I drive a nice Audi and this is my go to place!!!

Nice car wash with wheel wash. The monthly pass appealed to me. Vacuums could use attention as several times Ive found half have very little suction.

They are new and working out the kinks, stick to the Body Beautiful location for now.

Very efficient but those drying towels are starting to have a funky smell to it.

I love this car wash! I bought in on an introductory offer for their Magic Joe package and love it so much that I kept my membership at the Magic Joe level moving forward. Vacuums are always working, attendants are visible and available to help and towels are clean and ready for use. I highly recommend this location for all your car washing needs.

A great deal for unlimited car washes in a month. If you want things done right, its better to do it yourself. Great and friendly staffs.

Awesome staff always have a great customer service experience. I been using the monthly pass where I can wash my car as many times I need and want per month.

Soapy joe is so cute! and the car wash experience was great and quick i would recommend to others.

New and spacious car wash. Like it !

Ill rate this location 2nd place in all of the SJ, (Imperial Beach location is #1). Good service, the tunnel machine is long and my car is getting properly washed, rinsed and dry. Theres enough vacuums even during peak hours. The reason for 2nd place is in a busy commercial complex (Mobil Gas Station and the annoying Starbucks), it creates traffic easily all the way to the Camino del Rio Rd and its hard to enter.

Such a great car wash with very friendly employees (Nicole) this will be my main car wash spot. I highly recommend it to everyone

Can you please open more locations so the lines are not soooooo long. It’s hard for me to spend 15 to 20 mins in your lines. It’s discouraging and makes me come way less.. other than that all is good

Had a very good experience been going to them for a long time the new one off of Fairmont boulevard is pretty nice

The best Soapy Joes in San Diego - I noticed this car wash is the longest out of all other locations AND there are tons of vacuumes

Quick easy and clean place. Traffic can be tricky!

I was questioning if one pass on my car would clean it as I have a white suv that hasn’t been washed in months but they told me if it didn’t come out as as clean as I wanted I could run it again and sure enough it they kept their word and made the white rover a shining beauty

I love the wash, lights inside, vacuum how its designed, suction powerful and the towels you can use if you forget or wanted to use them... just one thing you gada focus on.... the rails when you enter.. my brand new 17k vehicles rims got scratched.. I didnt noticed it until I got home on my drive way and saw on my driver side wheels got scratched up... cant do nothing other then seeing my OEM wheels got scratched up... just giving you a heads up people...

Great staff, great wash. Great business plan. Very efficient. Really appreciate the folks at the entrance. Helpful and engages. My car wash.

Membership here is the best decision youll ever make for your car.

Pretty good car wash for the price. Great location as well, not many car washes in Mission Valley

This is brand new, its only been open a few months into 2021. What I really love are the high powered vacuums, and, the fact that there are about 30 spots to do it, so you dont feel as rushed. SO much bigger than the La Mesa location that I used to go to. Also, its very well lit.The memberships are totally worth it, if you go at least once a week. SJs are taking over, I saw a sign saying theyre building another one a mile or two away, off of Friars and Mission Gorge!

I just came for some gas and a couple snacks, but the place is loaded with stuff. The cashier woman was very kind.

This is a self kind of service was confused at first lol but had helpful employees. Dont forget to put your car on neutral clumsy me😆🤣yeah Im one of those ppl who has never been to a place like this before. They do have cloths to wipe off your car and vacuums too. Its very clean. Love this place. Will keep coming to this place =). Thanks everyone for your service during this pandemic.

The best drive through car wash around! I love the available self service vacuums at the end and that they provide washcloths to dry your car!

This location is great.plenty of vacuums. Car wash machine washs better and over all vs. La mesa/Jackson soapy Joe location.

Really nice equipment and attendant,,kinda pricey fuel but the towels and vacuums are awesome

Shhhh. Its Best Soapy J. In SD!

Great car wash!! Staff is always awesome even when it’s crazy busy.

Great location - Plenty of vacuum spaces - Friendly staff!By far the best Soapy Joes of them all.

Membership easy; wash great. Jeep clean!

Nice place to take my car and did it really f ast!!!

Parenting hack PSA. Go through Soapy Joes while playing the Jurassic park theme song then blackmail your kids into vacuuming the back seat by threatening not to bring them with you next time you go to the car wash. Car Wash > Theme Park Ride

Good value and good wash and kids kids love going here.

The attendant that was working was friendly and helpful. He set me up with a membership and the wash was great. I love the vacuums and towel service they have. Looking forward to coming back weekly.

Absolutely worst car wash I’ve ever been to. They have two lanes here for the auto car wash. Staff waived through 15 cars in one lane while the other lane didn’t move for 20 minutes. We waited in line 20 minutes and paid $20 for an automatic car wash (which is ridiculous) that didn’t even get the dirt off the car. Staff couldn’t care less. Avoid this place at all costs.

Great car wash. Only complaint would be to change the towels more frequently with dry ones. But if you go early enough in the day, it’s usually not a problem

Fast, spacious, affordable and lots of vaccum spaces!

I love this car wash I will drive out of my way specifically to come to this one not too bad with the line either

I bought a year of unlimited car washes at a great deal. I get my car washed at least once a week 😁 I get compliments on how clean my car is all the time. Thank you Soapy Joes 🥰

Its my favorite location, as long as I go really early or really late.

Best automatic car wash in San Diego. Hands down.

Long lines but a fast process!

The car wash machine is at this location is very thorough. Very strong.

Great price for unlimited washes. Lines are bit long.

Great car wash! The best in town!😃👍🏿

If you want to spend over one hour for a car wash, drying and vacuum then this is your spot! Dont forget about sweeting yourself and going to take a shower too!Used to be so much better! $18 plus tips, they washed, towel dried, wacumed it for you with in 15-20 min, while you grubbed a starbucks. No sweating and waste soo much time!

These guys need to learn how lines work. Folks rolling up and getting 4 or 5 cars ahead of people waiting in line, then cutting in, employees say and do nothing. Spineless joes!

Love it but dose not clean my lifted truck good nor tire shin

Pretty good, chill dudes working on the front

Convenient washes

Pretty cool place. My go to car wash place now.

Very good setup must do a little bit of work but its worth it for your health also

Good prices, but a long queue.

Wow! Talk about a great perk... i was greeted with a warm smile and a very nice welcome. Top of line car wash.. all the clean towels you need and alot of vacuum cleaners to use.. thank you very much for the air fresher and awesome lil keychain .. thank you for the giveaway of your service, professional customer service and a wonderful clean and delicious smelling car!

Nice! Free vacuum for your vehicle and a towel available for cleaning.

This new location is leaps and bounds ahead of the crummy one on Jackson St.

Soapy Joes always put the sugah shine on my tires. I believe the owner is the distant cousin of Sloppy Joes.

Nice and wide. My full size truck fit fine

Lots of vacuums, traffic to get into car wash can be a little chaotic.

Friendly helpers. Lots of vacuums.

Brand New and very nice

Rude employees car wash machine scratched up my car

My first time here, friendly staff and vacuums with great power.

I liked it but its a little more expensive then it should be 10 cheapest wash

Best carwash ever

Friendly staff. Vacuums work well. Vacuums are down when it rains though.

Fast, efficient, staff was friendly.

Good car wash

Drive through clean

Great place, fast and easy.

Brand new, super fast wash and powerful vacuums.