It is was really great. I did the early special for $149.00 per JetSki rental for 2 hrs plus a total $15.00 fee. It was fun, but you did need to arrive 45 minutes early due to them having to go through everything with you for liability purposes even for an experienced rider. You also had to sign a lot of paper work too. Other than that, it was really fun :)
Checked in early, everyone was really friendly. They give you a solid briefing and get you out there. Theyre is about an 8 minute slow ride to clear the no wake zone and then it opens up. Hardly any boats, the jet skis are great star spangled and fast! Really glad I came, would definitely come again!!
Such a great experience!!! The staff was awesome & very friendly! Solid safety debrief, and the jet ski itself was well taken care of!!! We got there pretty early, and they were able to accommodate, and get us out on the water quickly!! They kept all of our belongings safely locked up. And they had a great waterproof container to place our phone & ID in while out on the water. Such a great adventure, & for sure our favorite rental company in San Diego!!!
Wow! What an awesome experience! I surprised my husband on his birthday by bringing him to this place. We arrived here early just to be safe and after preparing us for the adventure, Kathy was kind enough to let us go in 15 min early. It was our first time coming here and the staff was outstanding. Very friendly and welcoming. The bathrooms were clean, where you can change your clothes, the jet skis were in great condition, comfortable sitting, and fast. I only paid for 1h15 min, wish I would have gotten the 2h, because it was so much fun! I will definitely recommend this place to all my friends and everyone that wants to have fun on a jet ski.
Pulled up along side 3 girls who booked some jet skis for 5pm as well. We all showed up late. Literally same time. They got on the water and I got scammed out of my money. They definitely treat certain people and pretty girls better. Said they tried to call me, never did. Rude old lady at the front.
I am a San Diego native and rent jet skis/ wave runners regularly here in San Diego and have always enjoyed and had a great experience but this was the only time and company I would say don’t use i booked online as you have to now paid in full have confirmation for two skis we were about to get on the water they proceed to tell me I have to go to finance after doing all the prep for two riders two skis to tell me they had a scheduling issue (blaming me for my poor online reservation skills ) and proceeded to tell me you signed it no refund it is what it is you have one now and one at the end of the day and was very adamant about not switching anything around so we could ride together or to fix the issue as she proceeded to get rude with me and I just said give me my stuff I’m leaving following up she proceeded to try to engage in argument with my relative from out of town because he had written his number on the form for solo rider sending rude text Blows my mind how someone can try and operate a business this way best of luck in the future hope you treat your future customers better than you did me the nearby rentals are on point though shout-out to those guys they are solid ✌🏼
This is a family business and they care about your safety. It is.a good place to start your jet ski adventure.
My family went the last day of July - older group - 80% had never been on a jet ski - the staff was wonderful, informative, kind and professional! The facility was very well laid out.I would go back and recommend them again and again!!Thank you all for everything!
Absolutely fantastic from start to finish. The staff is friendly and informative and the experience itself was great. A beautiful view in the San Diego Bay. The prices are reasonable as well
Exceptional experience from start to finish. Will be back again.
Awesome experience. Helpful staff, well maintained jet skis and a great location...what more can one ask for? We will definitely be coming back for more. Cheers!
Best family fun day. Everyone is friendly and customer service is amazing. Thank you all for a great day on the water
I had the most amazing experience with bay adventures. The staff is amazing and go above and beyond to accommodate your needs. The jet skis are fast and in great condition and you get such a good value for the money spent. I had the pleasure of meeting Gale, the owner, and she is the sweetest lady I have ever met. If you are going jet skiing in San Diego. Dont look anywhere else!!!!
We rented wave runners, kayaks and a paddle board. There were 10 of us in our party. The crew working there were all great!! Very professional, patient, thorough, and just plain nice!!! Will definitely rent from there again.Highly, highly recommend this establishment.
Fun place great instructors a must do.Exciting and wild ride.
Best place to rent SUP! Parking is also plentiful on the street.
Excellent experience!! We cant wait to go back for another ride! Kathy and crew are exceptional hosts, ensure you have a great experience and are ALOT OF FUN!!
The best place to rent Jet Skies in SD. The jet skies are really nice and the staff there treat you like family. Highly recommend. The bay is really fun to explore.
Was here a few weeks ago with the family and everyone had a blast!
I tried to communicate with the people after I booked the reservation, Because I booked an error (I was booking on my cell phone) however we arrived they pretended like they didn’t receive the communication, and then we were unable to change . I showed them my text and my email - stating that I wanted to book 1 hour instead of two hour- and they said they work with us however, they didn’t —very frustratingYes I made an error I had hoped since the time frames didn’t change that we could be a little flexible however they chose not to be flexible at all good luck!
Honestly the worst experience, the owner kathy is extremely unprofessional. i called multiple times 3hours PRIOR to my ride time. received a text shorty after responded to ask if she can call me back and never did until 10min after we were supposed to be there. shortly after she hung up & every time i would get sent to voicemail. drove 4+ hrs with tons of unexpected traffic, which is why i kept calling to see if we would still be able to ride. she ended up saying she gave our ski to someone else and there would be no way we could ride. i’m sure the actual jet ski experience would’ve been a blast, but donot recommend the ownership/customer service here horrible..
Great staff, good instruction and really fast jetskis
The front end customer service ( owner included!) was charged with excitement and a very welcoming vibe! The hospitality was incredible; the initial paperwork walk-through was clear and simple all the way to the onboarding of our jet skis and return! They also take free pictures!!Despite it being a business transaction at the end of the day their personalities and professionalism was personal and made an impression. And how you treat people determines how valuable and attractive your services are. I recommend taking your date, friends /fam, business constituents here!
Staff was very friendly and accommodating. Had an awesome time. Will be back.
This place is amazing!!! The staff their are incredible!! I came their with 5 of my military friends and we had a blast for 2 hours on the jet skis. There are incredible sites to visit during your ride that are breathtaking. I will definitely be coming back to this place every month!! Jet skis are new and very fast! I recommend this place to anyone who is ready for fun and adventure! Thank you San Diego Bay Adventures for the great time!!
I’ve been here too many times to count and plan on many more fun times here!
Making a reservation over the phone was easy and quick. Rented two jet skis for a great price. Staff was super friendly! Watched a quick video and received a quick verbal demo before heading out on the water. My brother, sister, and I had so much fun! Thinking about returning in a couple of days for another ride.
Run professionally with good equipment.
Great great experiance..... the owner is just amazing....
My group originally had a booking for 3pm but needed to change it to 6pm. The staff was extremely helpful and they accommodated our change of plan with no trouble at all! Mary did a great job of training us and preparing us to ride the jetskis. I also have to mention the sweet American flag paint jobs on the jet skis themselves! I recommend this company over other jet ski rentals available in SD. Being family owned, the experience is much more authentic, fun, and you look way cooler on their jet skis! Will absolutely be coming back for more!
Visited to celebrate a 50th birthday. No one in our group (ages 14-50) had ever ridden a jet ski, but everything went so smoothly from booking to riding. The staff was exceptionally friendly and helpful. Our tour guide was very knowledgeable on the stops. Learned so much and got some great pictures. Perfect thing to do on our first visit to San Diego. Looking forward to coming back!
Highly recommend. Wonderful owners who manage this business to make your trip a fantastic experience. They really thought of every little detail. Wave Runners are brand new and have plenty of power. 9am slots are the best!
Great time!! The staff are friendly and knowledgeable, excellent customer service! Follow the rules and you shouldnt have any issues at all. The san diego bay was fun to zip around on patriotic jet skis, 2 hours was perfect and the staff safely hold your things. Free parking across the street! Would highly recommend!
I have been here about 3 times now and I absolutely LOVE it! My first time was on my birthday and the owners surprised me with a cake and all! They go above and beyond to make everyone feel at home! SERIOUSLY THE BEST CUSTOMER SERVICE EVER! THANK YOU FOR EVERYTHING !!
Had a bachelor party of 8 and we had a Great experience! From booking the skis to getting us set up and giving us a little more time since we were late, the picture at the end was hilarious! They treated us really good, joked around, trained us and explained everything we needed. Good for first timersPrice was the best around, gas included in the package, were not absurd with the security deposit and made it easy for us.The skis were great! Customized paint job to match the life jacket, powerful, 2019/18s. Big enough so the waves dont rock as muchYou get the whole bay to ride on, long enough to let the seadoo really rip and wide to catch some waves away from other boats(and fly off) lol. First time riding in the ocean so theres plenty of waves to catch, boats cause a wake/swell so you can jump off of them, or ride the wave, really different then riding on river watersGreat Views through out the entire time, SD skyline, Navy ships, the bridge. When I wasnt speeding or jumping waves Id jump in the water and just enjoy the view for a bit and hop back on.I will Definetly come back and rent jet skis from this place again, only next time for the whole day! Thank you!!!!
Extremely well run operation, even while busy and during the pandemic. Great equipment. A terrific time on the bay. The 2 hour rental gives you enough time to have fun and see the sights.
This place is great! My husband and I had an awesome time!The staff is SOOOO friendly and personable, they make you feel like family. The jet skis are new and very nice, plus you get an awesome view of San Diego.If you are looking for great fun and incredible customer service this is your place!!
What a beautiful family owned business with incredible people who are just so soulful and upbeat energetically. I honestly wouldn’t want to give my money to any other business because I’ve never been treated with so much love and respect not to mention an incredible Jetske experience. I’ve been to multiple Jetske businesses and this by far blows all the other ones out of the water, no pun intended ha ha. Seriously though I’m a loyal customer for life thank you guys so much for being incredible people and so accommodating, awesome skis awesome people, awesome fun.
This place was awesome and kind to us. I was heading in from outa town and they waited and where super nice to me no matter how messed up I was lol love them will be coming back...
My husband and I were renting a boat nearby for our 16th anniversary and we decided to take a couple jet skis out for a while. Being a walk in on Cinco de Mayo weekend, we were unsure what to expect but the staff at SD Adventures made us feel welcomed and they accommodated us even without a reservation. The jet skis were new and ran perfectly! The staff was knowledgeable and beyond friendly. Some of the best care weve received. Weve been to other locations for rentals and I can honestly say by far that these were not only the best people to work with, but the entire experience was fabulous! Beautiful waters, beautiful jet skis, and great staff...what else can you ask for?! We will definitely be coming back and I will be telling everyone I know about the great service and wonderful time we had.
Very rude. I called to inquire about jet ski and he said “we are closed for jet skii season” and hung right up in my face. Didnt see if i was interested in anything else just hung straight up. COVID is really making businesses feel like service is last on their priority list.
Fantastic time, excellent crew, they really took care of me and made sure that everyone knew the rules and how to be safe. Very important since the acceleration on those units is bananas!!
Stopped by on a last minute impulse before catching a flight back to Nashville. One of the best decisions I couldve made that day!As mentioned in other reviews, the jet skis are newer and let me tell you they are FAST!!! 😁They are also extremely easy to handle. You never feel like its too big or too much to handle. You always feel as though youre in complete control. Speed is there if you want it, but its just as fun to just cruise in the water, take pictures while in the bay, or enjoy the scenery.The staff went above and beyond in working with my tight schedule. They were fun, courteous, and professional. While also being very down to earth and easy to chat with.To sum it up, if youre looking for some fun on the water, you cant go wrong with this company!If you do decide to give it a whirl, go for at least two hours. One hour is just long enough for you to get used the jet ski, start have a blast, then realize you have to hurry back because your time is almost up 😟.I will definitely be back next time Im in the San Diego area!
THIS PLACE IS AMAZING! The staff is so friendly and familial. My first time Jet Skiing was with them on memorial day of 2019 and Ill never forget the experience. They made it so fun and we even got soda and brownies out of the deal! I totally forgot to leave a review until, guess what, I started planning another jet skiing day (7/27 exactly two months later to the day) so Ill be seeing you guys this weekend!
Awesome experience!! When we called them up, that lady who answered the phone was so nice and welcoming. I was sold coming here by the phone call alone! When we got there everyone was very nice and helpful, it was a good personal experience. The Skis were in great shape and had no issues with them at all. We did the 2 hours which was perfect. This beats anything in Mission bay, the harbor is much better and more to see and places to go. We will be coming back, thanks for a great time!
Great time out on the bay on a jet ski. This company was very professional and explained all the safety requirements.
Here are some points to consider when choosing a Jet Ski Rental company in San Diego: 1. Jet Skis were in good condition and ran perfectly (top speed 47mph) 2. The location is comparable to none as you have the opportunity to explore the entire San Diego Bay within a 1 or 2 hour rental. 3. 25% off for returning guests. 4. Customer service, communication, and organization could be improved. However, I understand their desire to check in their guests as quickly as possible so as to not consume too much of their time on vacation or and/or otherwise.
Terrible customer service. Staff is extremely rude and unresponsive especially Kathy. Would not recommend this company at all due to the way they treat their customers. The way Kathy spoke to my family and I was unbelievable and I would not recommend this business to anyone. Would give 0 stars if I could. This is the rudest encounter I have ever had with a business.
Awesome customer service! Best time for my first time on a jet ski
This was literally the best experience I had all weekend in San Diego. Gail and Kathy made my best friend and I feel so welcomed and comfortable. We had a flight layover and wanted to have some fun but stay close to the airport. Gail & Kathy were so sweet. We were first time riders, these ladies made sure safety was first and took time to ask about that, inform us of how to operate and proper etiquette while on the water. We watched a brief video, enjoyed some amazing snacks. They had a very clean restroom area, with showers included, for us to wash up after. It was a little windy outside so we were provided some wet suits that were well insulated, and allowed us to have fun on the water, going pretty fast, but stay warm. The bay is located close to Coronado Beach, the Navy Ships and more. We saw sea lions while we were riding. Gail’s husband gave us a map of the island; it was laminated and attached to the jet ski. I never felt more comfortable on a first time experience like this. They made us feel like family. We will DEFINITELY be back with family and more friends. Thank you for making this experience amazing. I wish I could give more than 5 stars! 🎊
This place is truly Amazing! Customer service was on point and prices arent too bad either. We came here for my friends birthday and they went beyond our expectations and got us all cake to enjoy after jet skiing. Way to go! keep up the awesome work!
Had a blast! Took the early bird slot at 9am for 2 hours! Recomend that everyone do the 2 hours! You cannot see all the amazing sights in 1 hour! Well worth it! The staff are awesome!
Will be back again! Wonderful, warm service from the crew to the owners. The hot showers and provided wetsuits are what drew me in the first place and they were even better than advertised. Coupled with that, it was incredibly affordable and I was never worried that I was going to be charged for something extraneous to raise the price. This is really the best way to spend an afternoon in San Diego. From the affordable prices to the wonderful service, it cant be beat.
I fell off
Everyone was wonderfully friendly and helpful. The jet skis were easy to use and seem well maintained. They explained the waterway well and made it easy for people who havent ridden one before.
Went above and beyond to accommodate a special wedding request. Absolutely the best in town! Thank you again Kathy we will come back soon.
Our first time, we really enjoyed ourselves. Owner very nice
My sister and I shared a jet ski for the 2.5 hour tour with Bruce. I cannot say enough about this experience. Neither of us had ever been on a jet ski before. After an orientation video, life jacket and quick lesson we started off with 4 others and had the time of our life and were well educated about what our Navy does in this area. We saw a nuclear submarine preparing to go out, dolphins and sea lions being trained for military duty, the USS Midway, Coronado bridge etc. It was exciting, fast and fun. When the tour was over we were given items to shower and then rejoined our group for a lunch (included) and additional questions and conversation with Bruce and his wife. They are lovely people and you can tell they LOVE what they do. I would do this again in a heartbeat!!!! Oh and dont forget to get the thumb drive they give you with pictures of you and your trip that Bruce takes throughout the tour!!! Awesome!!!!!! Well worth it!!!
Awesome customer service and great prices. Went there a few times and just cant get enough. If you are lucky you may even get Bruces jet ski....it is fast! Will definitely be back for more fun in the sun. Best part was they remembered my name :)
By far one of the best places to rent out jet skis because of their exceptional customer service and friendly attitudes ! Gale and Mr Bruce were the best people to help us out, they even went out of their way to get a birthday cake for a friend of mine. Definitely will recommend to all my friends n family here! Will come again !!
Love this company! Chris was awesome. Super nice and knowledgeable. He was very accommodating and helpful. Recommend to anyone and everyone who’s looking for a guided tour or some independent fun on the water !
Gail and the entire staff were a true delight. I had to plan and rally 10 bachelors for my buddies bachelor party. Gail helped me from start to finish and I was very understanding.The jet skis were all brand new unlike the other places I looked at before landing on San Diego Bay Adventures. Plus, they were all painted red white and blue. Who doesn’t love that?I rate my experience 5/5 because the product and service were both above my expectations.
Celebrated my kids 22 and 21 birthday this weekend. The staff is a 10 plus plus. They are all so fabulous and helpful. Definitely recommend this place. I guarantee we will be back.
Me and my wife had a great time with their jet skis. The staff was very friendly and helpful. I would recommend this place to everyone who wants to ride a jet ski in San Diego. Its a shame that I could only give 5 stars.
Highly recommend this rental shop! Very organized, very friendly and great equipment. We did the two hour jet ski rental and had a blast.
Dont know how my original review went missing, but LOVE you guys! Had such a great time getting back on the water! Gail & her husband and their awesome team were incredibly helpful, professional and very friendly! Already planning another trip back this weekend with my son! Thank you guys!
Travelers from all over the world come here through the warm months and consistently return ecstatic and satisfied.Ive never seen a business that gets guys laid more comprehensively than i assume this one does.Best $100 outing available, and not even a bad alternative to owning your own jetski when you factor how much you actually ride it- minus launching/towing time and hassle.The crotch rocket everyone can enjoy without risking life and limb in pursuit of adrenaline-- that starts every time you show up and already has good gas in it.
Staff was very friendly. Checking in and out was fast and efficient. My nieces had a good time and saw a family of dolphins up close. Good time and good experience.
Great staff, very friendly service and new equipment. I suggest to call and make an appointment, because the place is busy.I had to go there again to take a second ride with a Jetski - it’s so much fun!PS: fair pricing; they do have showers, waterproof bags for cellphones and even send you photos via email, which is all included
From start to finish it was a great experience. The staff was welcoming and friendly. They have great jetskis in good shape, they let you borrow wetsuits or rash guards, and the price is excellent and totally worth it. The bay is huge and there is no better way to see it. I would do it again (on a warmer day :) )
Jet skiing here was absolutely amazing! We were able to jet ski around the aircraft carriers & saw a few dolphins. The staff was friendly & informative about the areas we should ski & provided us with a waterproof bag, so we were able to take photos with views of the stunning San Diego city! I would definitely come here again!
All the staff are super nice and friendly, they have fair peice and they dont take a deposit. Theres just a short walk around and they are super easy to deal with. I enjoyed renting 2 jet skis from these guys and Ill definitely come back again. They give you a small waterproof bag for your phone and also a sunglasses holder around your neck - make sure you get that cause i lost my sunglasses in the water - overall super nice place and people and strongly recommend it.
Great company and great service. New jet ski was awesome riding around the bay. Very reasonably priced and the most friendly staff. Thanks for an awesome time this Memorial Day Weekend. Highly recommend for anyone wanting to rent a great jet ski.
My husband and I came here on our anniversary trip and had a blast. The staff was friendly and relaxed. Also, the equipment was well taken care of and functional. We will definitely come back. Highly recommend!
The best place to rent some jet skis! Gail really made us feel like home. Will definitely come back when i visit !!
I loved it here! The owners are a married couple and they were so friendly and welcoming. The husband was so funny and the wife so sweet. I will definitely go back soon! The view of San Diego while you ride jet skis is beautiful!
Great staff; Bruce and his wife have established a great business, very helpful and personable. We had too much fun! Would highly recommend San Diego Bay Adventures for Jet Ski rentals.
This place is just AWESOME! Staff is very friendly and knowledgeable. Definitely will come here again.
Amazing experience! They really take safety very seriously here, which can only be a good thing. The jet skis were great, as were the instructions that came with them. I would definitely recommend renting jet skis from here.
Great experience and highly recommend renting Jet Skis from this place. It is run by the owners, they make you feel right at home, and provide top notch customer service.Please check them out if you are visiting the Sand Diego bay area and explore the shoreline from a whole different perspective!
Was an amazing experience! Everyone was friendly and helpful. The price was excellent and didnt charge a $500 hold on my credit card like the other jet ski rentals in the area! Thank you for the fun time and I will be back again the next time I come back to San Diego!
Rented paddle boards and had an awesome day! Staff is very friendly, great price, good equipment, and locker room/showers were very clean. Honestly made my day!! Highly recommended 👍
These guys are great. Not shady like some other rental places. Staff is very friendly and helpful. Prices are inline with everyone else so why not get your jet ski from someone thats right on the water and has great service.
Definitely a wonderful experience. Sam is a great person to work with and took care of our paddle boarding adventure The prices are much better than most of the places here in San Diego. The water is perfect for beginners due to it being so calm in the marina, but it is great if you are a seasoned paddle boarder and just want a nice cruise with beautiful scenery.
I had an amazing time, I would definitely recommend this place to anyone living in San Diego or visiting San Diego. Staff was super friendly and nice! There was no deposit required and the price was super reasonable.Thank you for a great time!
It was great experience. The staff is really kind and helpful. The jet bikes are in good condition. Value for the price is great. Best place in SD
I was supposed to do this review around a year and a half ago whilst travelling solo across the US. I was on my last day and wanted to go out with a blast. I honestly could not have chosen better people to hire and provide a tour from. Incredibly friendly individuals who offer an outstanding service.